Kingstown College Coaching Magazine vol.5 2019/2020

86 Coaching Magazine Vol.5
Artificial Intelligence in
Coaching and the Job
Market
Rapid improvements in technology can be life
changing. For others it is job changing! Christa Ilieva
takes an indepth look at the latest developments
in chatbots and artificial intelligence and how
these technologies are impacting coaching and
employment.
What is Artificial Intelligence and
Internet of Things and what would be the
possible impact?
One of the widely used definitions of
Artificial Intelligence (AI), sometimes
called machine intelligence, is intelligence
demonstrated by machines, in contrast
to the natural intelligence displayed by
humans and animals.
AI combines certain specific characteristics
such as: (i) complexity: with machine
In more and
more jobs AI
will perform
better than
humans, without
necessarily
replacing them…
learning, AI can learn from other AI (ii)
autonomous behaviour: depending on
the application, AI software can reason,
gather knowledge, plan intelligently, learn,
communicate, perceive, and manipulate
objects. (iii) data driven: AI entails data
gathering, data processing and data
analysis; (iv) openness: AI combined
with hardware can create new tangible
products and/or deliver services. However,
AI has for now only a limited capability to
mimic emotions.
The Internet of Things (IoT), is a system
of interrelated computing devices,
mechanical and digital machines, objects,
animals or people that are provided
with unique identifiers (UIDs) and the
ability to transfer data over a network
without requiring human-to-human or
human-to-computer interaction. With IoT
proliferation in daily life, the virtual and
material worlds would merge and every
domain of society will be touched.
AI and IoT bring and will bring many
positive developments, as liberating
people from difficult jobs, shortening
working times and improving health. At
the same time the rapid introduction of
new technologies and AI in all areas of life,
raises also questions:
• What direction will the increasing
autonomy of AI take? AI will act
within its safety limits independently,
autonomously and without
supervision.
• What will be the impact on human
social relations due to the increased
use of interfaces for human contacts,
in parallel with the shrinking places
of human gathering at the work place