5 VoIP Industry Trends for 2020- Latest Predictions to Watch Out For-converted

From a business perspective, mobility has opened up a lot of new doors in terms of
optimizing efficiency and productivity. It will allow business teams to get in touch with
each other more conveniently. Moreover, it can help them accommodate customers
faster and more efficiently. That being said, it is expected that more professionals will
soon adapt app-based virtual assistants to make business calls, conferencing, and
arranging team meetings.
5. VoIP Support for IoT
VoIP technology is evolving beyond sending voice and video packets. So, you can
expect VoIP phone systems will remain relevant by ensuring that all its endpoints such
as speakers, microphones, and cameras work to connect with other devices. This is
where IoT and VoIP technology intertwine.
When used hand-in-hand, VoIP technology and IoT can revolutionize the entire way
businesses operate. For example, businesses can set up smart offices. These
workspaces can be as simple as having a network that collects data from your office
system so that employees can have all the required information at their disposal. It
can also be as complex as having voice-activated workspaces wherein you can ask the
VoIP to record and arrange meetings for you.
Take Advantage of VoIP for your Business
VoIP technology brings tangible business benefits to the table. On one hand, a small business
can take advantage of VoIP technology as a cost-effective alternative to traditional phone and
communication systems. On the other hand, a large corporation can use it to optimize the
way they handle all business communications.
That being said, VoIP phones could very well be the standard technology for business
communication is the years to come. Hopefully, with this compilation of VoIP industry trends
for 2020, you were able to get a better idea as to how your business can leverage these
industry shifts to gain strategic business advantage.