Waikato Business News January/February 2020

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JANUARY/FEBRUARY VOLUME 28: ISSUE 1 2020 WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS
Business with heart
The Raglan Coconut
Yoghurt story Page 4
Fresh Opportunities
Next steps for Good
George Page 8
$15m Health Centre
Screening plan huge boost
for Māori Page 12
Gallagher
securing
high-tech
future
Kahl Betham lends a hand.
By RICHARD WALKER
Gallagher Group is eyeing huge growth in its
global security business as it reaps the benefits
of a strategic plan put in place four years ago.
Contracts range across
government and enterprise
sectors, and
include the National Grid in
Britain, and Fitbit.
Almost all revenue is
export-driven, with deputy
CEO Kahl Betham saying
America is highly promising,
along with Australia and Britain.
The company is also trialling
a cloud-based security
system for small enterprises
and has embarked on a major
future of work project.
The strategic plan was put
in place after what Betham
says was “minimal growth” for
the security division, including
a loss-making year.
Since then, the numbers
have been highly impressive as
the company sees what Betham
describes as a 20 year graph
that is now showing “hockey
stick” growth.
Betham says at the end of
financial year 2015, the security
business revenue was $50
million, and last year it broke
through $100 million.
“This year, it's 30 percent
growth, and we now have
plans to be $500 million within
five years for security alone.”
Gallagher produces command
and control software,
access control electronics and
also perimeter electronics and
physical fence hardware.
The company is targeting
what Betham calls the high end
of town as it pours resources
into R and D and innovation.
It is certified to the highest
level of national security in
Australia, the US
and New Zealand,
and is aiming for the
same in the UK.
It has nuclear power
plants, prisons, banks,
universities and Parliaments
around the world among a
growing base of clients.
“Everything that's either
got a large number of buildings,
a large amount of access
control, or a large amount of
risk of some kind, so high consequence.
We look after all the
power and gas in National Grid
UK,” he says.
Betham says the high
level of security clearance is
one reason why America as
a region is growing strongly
for the company - more than
80 percent this year, off the
back of a number of years of
40-50 percent growth. “We've
decided that's a real capability
we have: you go from 100
competitors down to under a
handful. It's a really high-consequence,
high-value space.”
He says Gallagher believes
it is the most globally certified
company in its space because
it sees different competitors in
each country where it operates.
That enables it to secure contracts
that span countries, and
Betham says it is starting to
get government to government
referrals.
Providing the combination
of software and electronics
makes for a unique offering,
he says.
“It's really unusual still to
find a security provider that
has the software and the electronics
piece because a lot of
others are focused on either
being a software expert or an
access control controller or
reader expert. And we've kept
that whole ‘end to end’ because
we think it's a better experience.
“We're able to innovate
across the experience by having
control of those pieces.”
Having the factory in Hamilton
is important, he says. “We
are spending more and more
and more on innovation, which
is critical to how we manufacture
here.
“We can't compete on price.
So we have to target areas
where there's high value, and
you sell at high value.
“It's not a price-sensitive
market, but they do expect a
lot and require a lot for their
money. So if we're better, we
can keep manufacturing here.
Continued on page 3
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WAIKATO BUSINESS NEWS January/February 2020
3
Gallagher securing
high-tech future
From page 1
We've been fighting commoditisation
with R and D.”
Manufacturing in Hamilton
means they can meet requirements
of governments around
the world. He says the company
made a conscious decision
during the last downturn
not to shift manufacturing to
China, despite the potential
savings. “Had we gone to
China, we wouldn't be able to
get certified.”
The pace of growth sees
Gallagher Group as the biggest
privately owned technology
exporter in New Zealand.
“We're really proud that
we're doing it from New Zealand.
We believe in Waikato,
we believe in New Zealand.
“New Zealand needs a bit
more than primary industries
going forward. So we really
believe in that, we really
believe in developing the New
Zealand tech sector.”
The company is also trialling
a security system for
SMEs, which can be self-managed.
“We've decided to create
a variant of our product, a
cloud-based variant for small
to medium business, and we're
piloting that now,” Betham
says. “That will open up the
other 80 percent of the global
market.”
The company is treating it
as a separate business within
security. It anticipates a full
release within the next two
quarters, and is likely to take it
offshore before year-end.
These days the growth
in security is being driven
by Mark Junge after he took
over as general manager when
Betham was appointed group
deputy CEO in April last year.
There was continuity in the
appointment as Junge had been
a chief operating officer alongside
Betham in security.
We call it personalised
work experiences,
working out what
things can be flexible
in what departments
and providing enough
autonomy to each
of those leaders in a
high trust way.
“How did we go from a
$50 million minimally or
unprofitable business to a
globally successful, highly
scaled one? We did a massive
culture change. We had to
really focus on culture and we
had to restructure. We had to
basically stop doing things the
way we always had done as a
small business, and actually
set the thing up. So we put a
strategic plan in place, which
we executed over the following
four years,” Betham says.
“We assessed what the
most lucrative targets were and
focused on those, we put the
right people in the right places
and we got the thing moving.
So it was a really big transformation
story.”
Now the company is
embarking on further culture
change, across the whole group
and involving staff at all levels,
in what Betham describes as a
co-design of their work future.
“We're 82 years old. We've
been doing some things the
same way for a long time. So
how do we evolve? And how
do we evolve to be an attractive
and inspiring workplace for the
next generation in order to be
sustainable for the next 80?”
That comes with high ambition.
“We've got a goal to go
from $300 million to $1 billion
as fast as we can.”
Betham says when he started
in the deputy role, they got all
the executive teams together - a
first for the company - off site
for two days to talk about the
future of the group and modernisation.
They agreed on key
themes, including diversity,
environmental and sustainability
issues, and flexible work
practices.
They also recognised
that staff needed to be fully
involved, and began a consultation
process which included a
one-day future of work expo for
all of the staff on site.
“We asked for their feedback,
their raw insights, and
Kahl Betham talking to staff
about the future of work.
killed quite a few thousand
Post-it notes.”
Flexibility came through as
a core concern for staff.
“That's a workforce megatrend
- that people want more
flexibility in general about how
they organise their lives and
manage the balance of their
home and their work life while
still providing great outcomes
for both.
“We knew that's a mega
trend, and they [staff] confirmed
that.”
But flexibility also meant
different things in different
departments, Betham says.
“It doesn't have to be one
size fits all. That's the biggest
insight - one size does not fit
all. Because we've got factory
workers to innovation workers
to sales people remotely working
from home to executives to
cleaners - we have everything.
So what is equal is not fair,
equal is not correct. Equal is not
what people need.
”We call it personalised
work experiences, working out
what things can be flexible in
what departments and providing
enough autonomy to each
of those leaders in a high trust
way.”
He says the first focus has
been on leadership development
and training. “Because the
number one indicator of outstanding
success or catastrophic
failure is leadership,” he says.
They have also engaged an
external organisation to help
them reimagine the group’s
purpose.
He says successful organisations
have a clear view of their
purpose and their impact on the
world.
“A purpose should be something
that combines what the
group is really good at, what
the customers really value
and what the employees really
value, and in between that
should be something that connects
them all.”
Betham is loathe to give his
own take on what that purpose
might be. “You don't invent
your purpose, you discover
what it really is by talking to
people from the ground up. So
we'll find out.”
That is set to happen in the
next six months.
“But then the rollout would
be forever.”
When its Time to Sell Your Business, or Invest into a Business,
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4 WAIKATO BUSINESS NEWS January/February 2020
Welcome Back
to Business
With many Waikato businesses back in full swing, your
Chamber would like to take the opportunity to wish you
and your families a prosperous and healthy 2020.
We are here to help you and
your business grow and contribute
to a healthy Waikato
economy.
2019 ended with two horrific disasters
that struck New Zealand and Australia.
Our thoughts and wishes went out
to those affected by the White Island
eruption and the Australian bush fires.
We can only guess at the depth of trauma
and anguish they have been through.
Our Eastern Bay of Plenty Chamber
has been on the front line assisting
businesses in Whakatane with the White
Island disaster. Chamber members have
had to deal with the loss of family,
friends and for some their businesses.
Crete Wana, their newly appointed GM,
has kept us informed of the aftershocks
on business people that accompany a
tragedy like this. We expect to assist
where we can in the longer term recovery
alongside him.
One of the first actions this year by
the New Zealand Chambers of Commerce
was to offer sympathy and support
on behalf of us all, to our chamber
counterparts in Australia. The Australian
network is made up of large and small
chambers, much like New Zealand. Several
of our chambers have experienced
significant events in the last decade, in
particular Canterbury, Wellington, Blenheim
and Bay of Plenty. They have been
well supported by our Australian cousins.
We have reached across the Tasman
to offer our own learnings.
There is a remarkable camaraderie
amongst Chambers of Commerce, much
like what you enjoy as a member within
each chamber. Late last year the Northern
Hub of Chambers of Commerce met
in Auckland at the premises of Office-
Max, one of our Supplier Partners. The
tour of their factory, with its impressive
“just in time” (JiT) production ethos and
processes, was an eye opener. If you are
looking for ways to improve the productivity
of your distribution warehouse OfficeMax
would be a great place to start.
Talking of Supplier Partners, this
is a quick reminder to you all to make
sure you make the most of your membership
advantages by saving with our
Partners. You can save on fuel, stationery,
electricity, phone and data, bank
fees and earn airpoints with our partners
including Hertz, OfficeMax, Z Energy,
Vodafone, Mercury, Noel Leeming,
Westpac, Air New Zealand and Torpedo7.
Give us a call to assist you to get
these savings.
The camaraderie of the Northern Hub
Chambers extended onto the Auckland
Chamber’s Business Awards later that
night. There was an impressive array
of companies in the finals. From an entirely
parochial Waikato viewpoint our
finalists would have made their podium
with ease. Not that we are at all biased.
In another Auckland and also international
development, we have been advised
that Michael Barnett, the Auckland
Chamber CEO, has been elected
on to the Council of the World Chamber
Federation. This is the first time the NZ
Chambers has had a voice in this organisation
and a real honour. He will use the
opportunity to discuss issues such as the
proposed Certificate of Origin changes
for both Australia and New Zealand
By Don Good, Waikato Chamber
of Commerce executive director
and matters such as climate change and
arbitration.
We have set up a Business Education
Group to steer regular feedback to
our two tertiary providers, on what business
needs in their graduates.
It is not a committee, nor a talk fest, it
is Waikato businesses saying to us what
they need and want. Tertiary providers
are big beasts and change can be slower
than everyone would like given the
constraints they must live with. They
are keen to listen, keen to be agile and
adapt, if given well thought out, well researched,
and timely advice. If you wish
to be involved and actively contribute,
please contact the Chamber, and we will
brief you on the group led by our deputy
chair, Riki Manarangi
Business Expo September 2020
In talking to many of the exhibitors
at our inaugural Expo, the one thing
that stood out was the number of leads
they received that turned into business.
For one exhibitor their stand investment
had returned 10 times the cost they had
incurred, all within three months. The
Lifetime Value of these new clients will
run into hundreds of thousands of dollars
of additional revenue to their business.
Here a few reasons why you should
be there.
• Experience a unique opportunity to
showcase your brand, service and/
or product outside of your traditional
marketing and sales methods.
• Connect or reconnect with leading
edge, likeminded business owners,
executives and entrepreneurs from
the wider Waikato and other regions
of New Zealand.
• The opportunity to develop your
sales pipeline in ‘one day’ that could
otherwise take months to do.
• Learn and develop new skills and
ideas from the various presentations
and masterclasses.
• Have some fun doing business in a
different environment from your normal
day to day activities.
• These are just a few reasons to exhibit,
there are many more!
If you are serious about growing
and developing your business, the
Business Expo offers a great platform
right on your doorstep to do just that.
www.businessexpo.biz for details.
All the best for the year ahead.
Business Floor, Wintec House Cnr Nisbet and Anglesea Street, HAMILTON
07 839 5895 | help@waikatochamber.co.nz
www.waikatochamber.co.nz
Fairness at heart of
booming business
By RICHARD WALKER
Tesh Randall was an entrepreneur of her
time when she got her start, buying and
selling phones.
They were old-school
“brick” cellphones, it
was the early days of
Trade Me, and she spotted
an opportunity. Many of the
phones were poorly promoted,
with bad photos and inadequate
descriptions. She would
buy such a phone, take a good
photo, write a smart description,
resell it and pocket the
profits.
What makes Tesh’s story
stand out was her age - she
was just 12. That early entrepreneurial
spirit stayed. Homeschooled
in Dargaville, she
started full-time work at 15
and self-published her first
children’s book by the age of
18 - going on to sell a highly
creditable 1200 copies. She
was in Christchurch involved
in a startup incubator when the
earthquake struck, then headed
to Auckland where she set up
a copywriting business before
shifting to Raglan with her
partner Seb Walter, where they
established The Good Agency.
They also co-founded Raglan
Coconut Yoghurt in 2014,
after Randall began experimenting
in response to Walter’s
lactose intolerance. Facebook
posts promoting surplus prod-
Saving Rose fundraiser
provides lifeline for Waikato
Women’s Refuge
It’s set to be a stunning
night of fine food, amazing
guest speakers and
awesome entertainment at
the Waikato Women’s Refuge
annual gala dinner fundraiser
at Claudelands on Friday,
March 6.
Coinciding with International
Women’s Day, Saving
Rose is the refuge’s major
fundraiser for the year and
chief executive Roni Albert
said the event is a vital financial
lifeline to supporting the
critical work that the refuge
does in the community.
“We operate 24/7 to ensure
we can reach families as and
when they need the help and
support on their journey to living
a life that is free of fear and
without the threat of domestic
violence.”
The evening will consist of
a three-course Māori fusion
dinner, live and silent auction,
kapa haka, entertainment, fashion
and more.
This year, media personality
Alison Mau will MC the
evening; she currently leads a
team of Stuff journalists in the
national #metoonz investigation
into sexual harassment in
New Zealand.
Celebrity guest speaker
is former All Black Glen
Osborne, who recently graced
the screens in Dancing with
the Stars where his nominated
charity was The Women’s
Refuge. As well as being a
thought-provoking and entertaining
speaker, Glen will be
performing with his Dancing
with the Stars partner Vanessa
Cole
All of the money raised at
Saving Rose will help towards
the operating costs and services
the Waikato Women’s
Refuge provides.
Waikato Women’s Refuge
is New Zealand’s largest
women’s refuge organisation.
It operates safe houses and
domestic violence support
services for women of all ethnic
backgrounds who come
from throughout the region to
receive help in Hamilton city.
Albert said the Saving Rose
event was very important for
the refuge’s survival.
“We have budgeted for $2.5
million of funding from Government
and a further $200,000
from non-government sources.
Our expenses are budgeted at
$3.4 million – so we rely on
other fundraising to make up
Tesh Randall and Seb Walter.
Glen Osborne
this shortfall,” Albert said.
“We rely on fundraising,
donations and grants to make
up this difference.”
In its fifth year, Albert says
raising awareness was the
overall aim of the event.
“It’s really awesome to
share our journey with the
wider community and show
the range of things that we do,”
she said.
Saving Rose, Friday,
March 6 from 6pm until 11pm,
Claudelands Event Centre,
Hamilton. To purchase tickets
visit www.waikatowomensrefuge.co.nz/events,
contact
info@wwrt.co.nz or call 07
855 1569.

WAIKATO BUSINESS NEWS January/February 2020
5
Tesh, left, and Lara showcasing their product at a food expo
uct drew unexpected interest
from locals, and a business was
“accidentally” born.
It was, Randall reflects, not
the best timing. The couple had
just got engaged and were planning
their wedding, they had
schemes for developing glamping
accommodation and were
putting a lot of energy into The
Good Agency. Randall also had
a couple of books coming out
and was editing a travel magazine.
But the yoghurt sideline was
fun and they were meeting lots
of locals, so they decided to
tackle it seriously, setting a target
of selling 1000 jars a week,
which would allow them to hire
staff and have a “self-sustaining
little local food enterprise”.
Their business backgrounds
and smarts paid off. These days
they sell their product around
the country and overseas to
the tune of about 75,000 jars a
month - giving them 49 percent
of the New Zealand non-dairy
yoghurt market, Randall says.
They have begun exporting
to Hong Kong, Singapore and
Pacific islands, and source their
coconut cream from an Indonesian
supplier which has a school
and hospital for its workers.
They have 24 staff, and
have bought a site at Nau Mai
business park on the outskirts
of Raglan, which will allow
them to treble their currently
cramped and ever-expanding,
leased factory space off the
town’s main street.
Theirs is a story not only
of commercial flair, but also
of a commitment to doing
good. They use organic coconut
cream, sell their product in
glass jars with easy-peel labels
so the jars are easy to reuse, are
CarboNZero accredited and
pay their staff at least the living
wage.
They have taken that commitment
to fairness an intriguing
step further. No one at the
company, including the owners,
can be paid more than three
times the lowest-paid worker.
The average in New Zealand
for CEOs and upper management
is 30 to 50 times the
lowest wage, Randall says. “In
America, it’s something more
like 500 times. And that’s just
the scale of the inequality that
we have in our system, which
is broken.”
Randall and Walter
addressed that by imposing
the wage cap, one which also
changes incentives so that anyone
at the higher end wanting a
pay increase will have to come
up with a way in which everyone
else also gets paid more.
“I don’t think it’s fair that,
say, we hire a general manager
and they get paid five,
six, seven, 10 times more
than someone who’s making
yoghurt. Because the person
making yoghurt is working
really hard, they’re working
long hours, they’re taking care,
they’re making the actual product,
and then why is someone
who can do a spreadsheet getting
paid a lot more? I don’t
think it’s fair.”
That thoughtfulness is similarly
evident when Randall
talks about their environmental
commitment. The couple memorably
rapped a double-hander
poem about the urgent need to
shift to a plant-based economy
when they took the stage to
accept a sustainability award at
the Westpac Waikato Business
Awards in November.
“That’s the thing, we try
and make it fun,” Randall says.
Preaching is an ineffective
strategy for getting people on
board, she says. “We try and
keep it fun and playful and
we share stuff but not in an
aggressive and judgey way. At
least that’s how I hope it comes
across.”
But she is well-researched
and passionate in her views.
“It just seems overwhelmingly
clear that the planet cannot
continue with the high rate
of meat consumption and dairy
consumption that it has at the
moment - that’s not going to be
possible for the billions of people
on Earth,” she says.
“We cannot sustain it, we
do not have the land mass, we
can’t grow enough corn and soy
and all these things you need to
feed animals with.
“The ratio of land required
to grow feed for an animal and
then the land that the animal
takes up versus the amount of
actual finished product you get
out to feed people with, it’s just
a terrible ratio compared to if
you’re growing a tonne of vegetables
on that same land.
“And the fact that you have
to cut down rainforest in order
to grow those that corn and soy
- I mean, it’s just a very flawed
model in a lot of different areas.
“Even if it tastes good to
people, that’s not really the
question any more. It just
makes sense to me that we
would increase growing and
eating vegetables, fruit, seeds
- plant-based foods that are
taking carbon out of the atmosphere
as they’re growing.”
She believes the world has
“a lot less” time to change than
many people realise but she is
also optimistic, particularly in
New Zealand, citing the Zero
Carbon Bill as a step in the
right direction. She also sees
innovation in farming, having
grown up in rural Dargaville
where she would spend time
on her dairying grandfather’s
farm. An example comes from
a friend who, when she inherits
the family farm, plans to grow
hemp.
“That’s great, that’s an
opportunity. There are plenty
of opportunities to do things
with the land that we have and
also the tech that we have here
and the experience we have in
growing things.”
Raglan Coconut Yoghurt
itself is, as she says, representative
of the trend towards
plant-based, healthy and environmentally
friendly.
There have been plenty of
business challenges along the
way, including building a factory
which started with a shipping
container. Rebuffed in
the early days by banks, they
brought in a kitchen equipment
manufacturer as a shareholder.
“That was how we’re able to
make the first factory happen.
We basically traded shares for
equipment.”
Developing a formal staff
structure was also uncharted
territory. The stability and clarity
staff need around their roles
is quite different from Randall’s
entrepreneurial mindset.
These days, as they prepare
for a shift in May to their purpose-built
850 square metre
building, banks are more than
happy to be on board.
Raglan, full of like-minded
people, has been a perfect place
for them to get started. Now 29,
Randall, who cannily caught
the early Trade Me wave as a
youngster, remains an entrepreneur
for her time.
See earlier story at http://wbn.
co.nz/2019/12/02/yoghurt-thesustainable-way/
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6 WAIKATO BUSINESS NEWS January/February 2020
Talent trends for the ’20s
Why can’t I find great employees in
Waikato? Why can’t I find a great job
in Waikato? Two of the most common
questions I’m asked these days. Employers
are screaming out for talent and new
candidates are coming to the market
every day but are frustrated by the lack of
opportunity. So, what is actually happening
in the Mighty Waikato?
If you’re an employer, the
challenges you’ve been
experiencing for the last
decade are still pretty much the
same – just not enough of the
“right” people out there. But
what do you mean by right?
Years ago, the right person had
to have the right skills, experience
and qualifications. Personality
was often last on the list, as
we just needed people to do the
jobs we had available.
Then we moved to cultural
and personality fit a few years
ago, and late last year we saw
the rise of adding value to the
culture and alignment to values
– many employers looking
beyond their current needs and
recruiting to future proof their
business.
Moreover though, we are
now seeing a degree of MUST-
HAVES. Now, must-haves
can be great, but they can also
seriously limit your talent pool.
Discrimination is still rife in
many businesses when they tell
me “they must be a woman/
man, they must have a 10 plus
years’ experience, they must be
a qualified XYZ, they must….”
and the list goes on.
Naturally, it’s our job to
challenge your must-haves as
we regularly meet candidates
who could add significant value
to your business, but don’t tick
all the must-have boxes. Some
employers will flex, but many
won’t. Of course, if you’re hiring
a brain surgeon there will be
lots of must-haves – they must
have. Consider broadening
your thinking about what great
talent looks like for your business
and change the viewpoint
from MUST HAVE to perhaps
IDEAL? You never know, the
perfect person just might need
some of your wonderful direction
and coaching to quickly
become your best employee.
Now, you employees out
there looking for work – firstly
... please stop randomly applying
for every job that you see
advertised online. Focus. Take
time to carefully look at what
the employer is searching for
and dig deep to make sure
you are aligned to their needs,
research who the company is.
Tailor your application letter
to highlight your match to their
needs and talk to the recruiter
who is filling the role.
Ask questions. How do you
know if the company is going
to be a great place to work if
you don’t do a bit of digging?
By simply firing off your CV
within five minutes of a job
being posted, you’re telling us
that you really don’t care who
the employer is, you just want a
job. Chances are you won’t get
past the first screen. If you’re
seriously looking for a new
opportunity – meet with a variety
of recruiters to see how they
can help you, tap into your personal
and professional network
and be clear about what you’re
looking for in a workplace. Prepare
a list of the places you’d
like to work and places you
don’t. Employers will ask you
From the editor
Kia ora
I have had the good
fortune to interview
some inspirational business
leaders for this issue of Waikato
Business News.
Last year, I covered Raglan
Coconut Yoghurt’s win at
the Westpac Waikato Business
Awards. Their story is so
strong, and co-founder Tesh
Randall was such a compelling
interview subject, that we’re
telling their story in more depth
in this issue. Tesh, aged just 29,
has a commitment to environmental
and social sustainability
and fairness that is well beyond
what I normally encounter.
She and her partner Seb Walter
are putting that into prac-
questions about why you want
to work for them, how you
match their needs and if you
haven’t done your homework,
well, quite frankly, you’re dead
in the water. Similarly – you
may want to ask employers
about their culture and how
you can add value to that. It
certainly is a great way to show
PEOPLE AND CULTURE
> BY SENGA ALLEN
Managing Director, Everest – All about people TM
www.everestpeople.co.nz
your potential.
Here’s what we know at
the beginning of 2020 – there
is plenty of work out there and
new jobs coming online all
the time. There is good talent
out there but not every candidate
is skilled at selling their
worth and value to their future
employer. Employers should
tice in their highly successful
business. In my interview with
Tesh, I felt like I was listening
to the future. It was a thoroughly
heartening experience.
Also compelling was Gallagher
deputy CEO Kahl Betham.
Once again I was talking to
someone who valued their staff
highly and had a strong sense
of what the future might hold
and how to get there. Kahl
knows the company well after
working his way up through
various roles since getting his
start in Marton. That includes
a stint heading up the security
division, which is a global
success story in its own right.
His experience gives him great
insight into the company’s culture,
and positions him well to
lead them through the future
of work changes that all businesses
face.
In a trifecta of strong,
clear-eyed business leaders
interviewed for the issue, I
also talked to Lady Tureiti
Moxon. She heads Te Kōhao
Health, which is a very different
business again, as a social
enterprise with a tight focus on
improving Māori health outcomes.
Lady Moxon pulled no
punches as she talked about the
challenges facing Māori. It was
a useful corrective - for all the
well-meaning talk that goes on,
her organisation still deals in
alarming numbers with people
facing homelessness, poverty
and ill health. The answer, she
argues, is to give Māori control
over their own destiny, and the
funding to support it.
be expanding their vision on
what makes the perfect candidate,
and employees should be
focusing on what they really
want in a role, in a culture and
how they can truly add value to
their future employer. Perhaps
if these two paradigms merge,
talent challenges in the 2020s
will be easier to navigate.
You can read their stories
and more in this issue of
Waikato Business News - the
first of a new decade.
Ngā mihi
Richard Walker
Editor
We partner with you to deliver end-to-end property
services to help you achieve your objectives.
Located in Hamilton, Tauranga & Rotorua | info@veros.co.nz | www.veros.co.nz

WAIKATO BUSINESS NEWS January/February 2020
7
CUTTING EDGE: Company-X used virtual reality
technology to replicate the high-risk procedure for
emergency venting of a ruptured gas pipeline.
Virtual reality eliminates risk and
improves safety responses
The future of work is the driver behind new
state-of-the-art technology being deployed
in the gas sector.
The operator of one of
New Zealand’s largest
gas networks is using
state-of-the-art technology
to train its team for high-risk
procedures.
Taranaki-based FirstGas,
operator of more than 2,500
km of high-pressure gas
transmission pipelines and
4,800kms of gas distribution
networks in the North Island,
turned to Waikato virtual reality
(VR) specialist Company-X
to design and develop
a custom-built VR training
programme.
The Company-X VR team
developed a solution for
FirstGas through ideation
following an agile software
development process.
Key members of the Company-X
team included augmented
and virtual reality
specialist Lance Bauerfeind,
project manager Dilan Prasad,
and interactive artist Wonkee
Kim. The Company-X team
worked closely with FirstGas
Information Services project
manager Reuben Uncles.
The minimum viable product
took 12 weeks to design
and develop, with Uncles
receiving weekly updates from
Prasad and his team.
“It’s amazing what they
could get achieved in that short
time,” Uncles said.
“There was a real sense of
keenness to deliver something
that did what we expected and
ticked all the boxes.”
Company-X used cutting-edge
VR technology to
replicate, in exacting detail,
the high-risk procedure for
emergency venting of a ruptured
pipeline before maintenance
could be carried out.
“Virtualising the emergency
venting process removed all
risk to the FirstGas team,”
Uncles said.
Company-X built a trueto-life
VR model of the Te
Kowhai DP Main Line Valve
(MLV) in the Waikato. The
team used state-of-the-art point
cloud scanning technology and
as-built drawings to collect
accurate location and dimension
data of all pipework and
components.
“The FirstGas project team
was delighted to work with
Company-X and found their
approach to the project to be
well thought out, which in turn
made it easy for us to know
what was required from us, and
what their project team was
responsible for,” Uncles said.
“Throughout the project
we were impressed with the
communication, documentation
and continuous progress
updates provided by their
project team. The project management
was well delivered
with detailed updates leaving
us confident the project was
always controlled and would
be delivered on schedule.”
A demonstration day in Bell
Block, Taranaki was popular
with the FirstGas team.
“The reactions of people
who tried the VR headset
in the FirstGas VR Training
scenario conveyed a sense of
amazement, as they explored
the environment and interacted
with the valves, control
panel button and the tools,”
Uncles said.
“There were no reports
of dizziness, motion sickness,
nausea or any other
ill-feeling as can be attributed
to older VR technology.
The consensus was that it
was a very realistic life-like
world with ‘good effects’, that
makes for a viable training
environment.
Company-X developed
many reusable artefacts in
the process which FirstGas
can use in future VR training
scenarios.
FirstGas field technicians
suggested further simulations,
such as scenarios for
unexpected events on the gas
network, training on new slamshut
valves, servicing and
overhauling regulators.
Future projects and scenarios
are limited only by
the imagination and ideas of
the people within FirstGas,”
Uncles said. “They provide an
engaging, fun and cost-effective
way of exposing our people
to what would normally be
a high-risk task.”
“The delivered products
possessed the ‘wow’ factor
we wanted to show that training
for high-risk activities can
now be virtualised in a fun and
engaging manner, removing
almost all risk to our people
and assets in a cost-effective
manner.”
Company-X ranks among Deloitte
Technology Fast 500 Asia Pacific
Company-X has ranked
Number 496 on the
Deloitte Technology
Fast 500 Asia Pacific 2019,
a ranking of the 500 fastest
growing technology companies
in Asia Pacific. Rankings
are based on percentage revenue
growth over three years.
Company-X grew 98 percent
during this period.
Company-X co-founders
and directors David Hallett
and Jeremy Hughes credit hiring
the best and the brightest
for their team delivering service
excellence for the company’s
98 percent revenue
growth over the past three
years.
Hallett said, “Company-X
offers a multi-award-winning
Silicon Valley savvy team
with a Kiwi can-do attitude to
multi-national and domestic
clients.”
Hughes added: “Our commitment
to service excellence
flows from our number one
value which is delivering what
we said we would.”
Asia Pacific Deloitte Private
Leader Mike Horne said:
“Being ranked on the Deloitte
Technology Fast 500 is an
impressive achievement, especially
because today’s technology
companies are thriving in
extraordinarily competitive
and changeable environments.
“Success in the technology
sector requires a special mix
of innovation, creativity and
leadership.
“With its 98 percent growth
rate over three years, Company-X
has shown that they have
what it takes to create and
sustain success.”
Overall, companies that
ranked on the Deloitte Technology
Fast 500 Asia Pacific
2019 program had an average
growth rate of 717 percent -
the highest average growth
rate since 2008.
Deloitte Technology Fast
500 Asia Pacific selection
and qualifications The Technology
Fast 500 list is compiled
from the Deloitte Asia
Pacific Technology Fast 50
programs, nominations submitted
directly to the Technology
Fast 500, and public
company database research.
To qualify for the Technology
Fast 500, entrants must
have had base-year operating
revenues of at least US$ 50,000.
Entrants must also be public
or private companies headquartered
in Asia Pacific and
must be a “technology company,”
defined as a company
that develops or owns proprietary
technology that contributes
to a significant portion
of the company’s operating
revenues; or manufactures a
technology-related product;
or devotes a high percentage
of effort to the research and
development of technology.
Using other companies’
technology in a unique way
does not qualify.
Innovation that works
Our custom-built virtual reality software allows
FirstGas to replicate high-risk procedures in a
safe virtual training environment.
Make our award-winning innovative thinking
work for you too.

8 WAIKATO BUSINESS NEWS January/February 2020
CONVERSATIONS WITH
MIKE NEALE OF NAI
HARCOURTS HAMILTON
What Did Early January
Indicate For The Rest Of
2020?
When the office opened again officially
on Monday, 13th January
there was some debate as to
what market conditions were going to be
like and should we be opening later. With
an election year looming (and the associated
political circus), would we see greater
decision making or more of the uncertainty
that we had faced in 2019?
With the banks’ capital requirements
now confirmed, further interest rate cuts
seeming unlikely and the sky not having
fallen in, my first week back indicated that
people had made definitive decisions over
the Christmas break, probably over the
BBQ with a beer or wine or two - to just
get on with things, whether it be to lease,
sell or buy.
My diary, which was pretty standard
within the office in terms of activity that
week, showed that a wide variety of parties
were keen to actively kickstart 2020 – its
not uncommon for the industrial and commercial
market not to really get into full
swing until after Anniversary weekend or
even Waitangi.
CBD related diary notes:
Monday:
• Inspection of a large commercial asset
by a developer. Post inspection requested
all available Due Diligence information
be sent to their solicitor.
• Inspection of a unit in Casabella Lane
by a new prospective tenant, who are
currently outside the CBD in another
shopping Centre, but looking to move
back into the city. Also considering becoming
an owner occupier.
• Enquiry from a pop-up fashion tenant
for a retail premises (new to Hamilton
- for 2 months).
• Call from a government department
looking to now progress their lease options,
having undertaken inspections
prior to Christmas.
Tuesday:
• Inspection by a retail tenant of a Victoria
Street premises for a new beauty
therapy business.
• Inspection of a small retail premises
below VR Hotel for a new hospitality
operation.
• Inspection by an owner occupier of a
significant development property for an
alternative use.
• Call from a retail tenant that had
viewed a Bryce Street premises prior
to Christmas, wanting to proceed with a
lease offer.
Wednesday:
• Government agency called wanting to
view several office options, with an immediate
requirement.
• Call from another real estate company
for a meeting regarding a joint sale of
a commercial property that has recently
had refurbishment work completed.
• Second inspection of the retail tenancy
on Victoria Street for a new beauty
therapy business. Post inspection asked
to draw up a lease offer at the asking
rental.
• Call from a retail owner occupier looking
for purchase options of 50sqm
or less.
Thursday:
• Franchisor to Hamilton to view and assess
a proposed new retail operation of
450sqm. Lease negotiations then proceeded.
• Inspection by an owner occupier of a
Mike Neale - Managing Director,
NAI Harcourts Hamilton.
large development asset (seismic issues,
refurbishment required etc). Subsequent
to the inspection they are looking
to get a number of consultants back
through, for due diligence purposes.
Friday:
• Enquiry from an established professional
services company of an office
premises on Tristram Street.
• Enquiry from an office tenant for a 4
month lease (project space of around
400sqm).
• Email from a tenant wanting to view a
particular relocation option.
• Enquiry from a professional services
company looking to set up a small operation
in Hamilton.
Luck is what happens
when preparation meets
opportunity.”
- Seneca
This amount of enquiry so early in
January was surprising, yet reinforced our
belief that the momentum Hamilton has
experienced in recent years, really is now
snowballing across the commercial, industrial
and residential markets. There appears
to be a new fear – the fear of missing out.
So, with historic low interest rates for at
least the medium term, coupled with strong
population and business growth, 2020 appears
to be a year where we could outperform
the rest of New Zealand on many
fronts. You may need to cancel some tee
times and your golf handicap may suffer,
but the prospects appear generally positive.
There remain opportunities for those
with vision and a desire to be part of the
Hamilton Story. So, get out there, make
things happen and get it done!
Little known fact:
Ice cream consumption: Per capita consumption
of ice cream and related products
is estimated to be 22-23 litres per annum.
New Zealanders are amongst the biggest
consumers of ice cream in the world - most
recent figures put us at the very top, just
ahead of Australia and the USA.
NAI Harcourts Hamilton
Monarch Commercial Ltd MREINZ Licensed
Agent REAA 2008
Cnr Victoria & London Streets, HAMILTON
07 850 5252 | hamilton@naiharcourts.co.nz
www.naiharcourts.co.nz
203662AB
Inventive next
chapters in brewer’s
good story
By RICHARD RENNIE
With an international award and some
new brews in the chiller for summer,
Good George co-founder Darrel Hadley
is feeling positive about the prospects
for the Frankton-based company.
The brewery claimed an
esteemed award in 2018
at the Octfest Beer Fest
in New York with its specially
brewed Kiwi sour beer, containing
New Zealand kiwifruit
in a German style sour beer.
“Given that it was a publicly
awarded beer, judged by 6000
people who know their beer,
and it was out of 90 breweries
present, it was quite an achievement
for us,” says Hadley.
While Good George is
working on some export possibilities,
the logistical challenges
of exporting and delivering
a quality unpasteurised
beer unspoilt to overseas
markets can be a tough one,
and Hadley still sees plenty of
potential here at home.
In early December, Good
George launched a quirky sour
beer “Smashed Blueberry” in
time for summer, and a market
more receptive than ever to
new beer styles and flavours.
“The sour beer phenomenon
is something that in the
United States followed on
from the IPA craze. It has not
caught on yet in New Zealand,
but we are looking to be the
ones who help pioneer it, and
the blueberry beer is at the
front of that.”
Combining the company’s
brewing skills with locally
grown blueberries from
Matangi grower Dan Peach
has provided a valuable provenance
link to the new beer,
something Hadley says more
and more consumers are seeking
in their food and beverage
experiences.
“We have done other collaborations
with the likes of
Zealong Tea and local coffee
makers. People are looking for
nice stories with their experiences.”
He acknowledges as it has
matured the craft market is a
tough business, with growth
nearer 10 percent a year than
the earlier 30 percent, in a
small country that now claims
almost 200 breweries.
“It is not easy competing
with the big breweries for taps
in establishments. It was easier
in the early days to pick up a
tap here and there. But understandably
local outlets want
to support their local brewers.
Having our own outlets means
we are fortunate to have a
blank canvas for promoting our
beers, and introducing customers
to new ones.”
The company now has 11
food and beverage outlets,
including two in Auckland. Its
North Wharf outlet near Auckland’s
trendy Wynyard Quarter
is trading well only a few
Waikato blueberry grower Dan Peach, left,
and Good George brewer Brian Watson.
Darrel Hadley
weeks into its opening.
Hadley says management
are constantly on the lookout
for other flagship locations,
which play a big part
in building customer loyalty
and helping them make a purchase
choice when faced with
the “wall of beer” in the local
supermarket.
“Having enjoyed our product
in one of our outlets, that
gives them a point of reference
when buying in the retail environment.”
With the company’s founders
all having a strong hospitality
background, including Hadley’s
13 years with Phoenix
Hospitality, there is an equally
strong focus on food as the liquid
product in all Good George
venues.
“People’s habits have
changed and food is a big part
of any hospitality experience
and all our menus have at least
a 50 percent food component to
them.”
In the coming year the company
is also launching into the
spirits market, leveraging off
its brewing and distillery skills
to produce a Good George Gin.
Hadley is clearly excited
about the extension beyond
beer, seeing gin as a spirit
enjoying something of a renaissance.
“We are seeing a shift in
health-conscious consumers
who see spirits like gin as a
refreshing drink, low in sugars
and carbs. It is a massive trend
in the United States at present.”
He sees gin falling into
that sweet spot and describes
Good George’s as a “forward,
citrusy” blend or aromatics
enjoying a positive reception
from customers sampling the
first version of it at the company’s
outlets.
Additional beer types and
the gin all bring added pressure
to the brewery’s Frankton
premises and capacity.
But Hadley says the company
enjoys its position in the heart
of Waikato, and believes customers
appreciate having their
own local brewery punching
above its weight in Hamilton.
“It think it reflects how
much Hamilton has grown up
in recent years.
“Meantime for us the challenge
is to keep new products
coming out, like the Blueberry
beer and the gin and our ciders,
generating interest and giving
people a reason to buy our
product.
“The days of sitting back
and just brewing an IPA just
don’t cut it anymore.”

WAIKATO BUSINESS NEWS January/February 2020
9
Fosters awarded contract for Waikato
Innovation Park expansion
Prominent Hamilton firm Foster
Construction has been awarded the
contract for the Waikato Innovation Park
expansion, with the local community set to
reap the benefits.
Waikato Innovation
Park received
resource consent in
November to extend its size
by more than 30 percent.
Fosters was one of three
firms that tendered for the
project, which will add 2900sq
m to the business hub. This
building is the sixth of 16
planned for the site. Waikato
Innovation Park CEO Stuart
Gordon says Fosters’ reputation
for quality, capability and
environmentally sound construction
practices was a key
driver behind the final decision.
“Fosters put forward a
highly competitive tender
and we are confident they can
deliver a quality build on time
and within budget,” he said.
“The fact that Fosters are
Waikato-based was also a contributing
factor to our decision.
Being able to connect with the
Fosters management team on
the ground in Hamilton will
help ensure the project runs
smoothly from start to finish.
“And because they’re local,
we take heart in knowing the
returns from this project will
go back into the Waikato community.”
Foster Construction
CEO Leonard Gardner says
the company is grateful to be
selected as the main contractor
to work with Waikato Innovation
Park on its next phase of
development to provide more
office space to grow Hamilton’s
technology sector.
“The project will have benefits
for the Waikato community
by providing a hub where
business can thrive and connections
will forge,” he said.
Fosters follows the more
traditional construction model
of employing its own construction
labour workforce,
and invests in apprentices.
Along with predominantly
local subtrades and suppliers,
Gardner said there is likely to
be around 60-80 people on site
at Waikato Innovation Park at
any one time during the project
construction.
“At Fosters, our target for
any project is for eighty percent
of our construction spend
to be local. This helps grow,
develop and strengthen the
benefiting community’s local
supply chain.
“Sustainability is a key
focus of the tech sector, as it
is with construction. Fosters
is proud to be certified EnviroMark
Diamond level, the
highest level, showing construction
practices that reduce
landfill waste, minimise environmental
harm and make
sustainable decisions that
will have a long-term positive
impact.”
Construction of the expansion
project started in January,
and the new building is
expected to be fully operational
during the first quarter
of 2021.
Experience care as it
should be, experience
the Braemar way.
Braemar Hospital is one of the largest
private surgical hospitals in New Zealand,
and it’s here in Hamilton.
With more than 100 world class specialists,
10 state-of-the-art operating rooms, 84 beds
including 32 private rooms, at Braemar
you’ll receive the highest level of care.
Choose the very best.
Choose Braemar.
braemarhospital.co.nz
Waikato Branch – Upcoming events/courses
At the Institute of Directors we’re
on the pulse of governance.
Connecting, equipping and
inspiring directors through thought
leadership and our extensive
network, professional governance
courses, events and resources.
An economic update and outlook for 2020 with Mark Lister
11 February, 12.00pm - 2.00pm, Jet Park Hotel, Hamilton Airport
What does the reserve bank’s monetary policy mean for you?
25 February, 12.00pm – 2.00pm, Claudelands Arena
Event in partnership with the Waikato Chamber of Commerce.
Waikato’s own toy story and AGM
11 March, 12.00pm – 2.00pm, FMG Stadium, Waikato
Speaker: Harry Mowbray
To register, please contact
Megan Beveridge
Branch Manager
Waikato.branch@iod.org.nz
021 358772
www.iod.org.nz
Waikato branch is kindly sponsored by:
J1121P

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Party time at Hamilton Sevens
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Pukekohe
2
25
Tuakau
MERCER
11.0km
POKENO
11.6km
Meremere
Near
completion
LONGSWAMP
5.9km
Construction
2016-20
Te Kauwhata
27
2
RANGIRIRI
4.8km
Opened
2017
OHINEWAI
7.0km
Huntly
Rangiriri
Near
completion
HUNTLY
15.2km
Construction
2016-20
Huntly bypass a time-saver
The drive to Auckland is set to get quicker
and easier with the opening of the Huntly
expressway bypass.
Four-laning State Highway
1 through Waikato is
the biggest single infrastructure
project ever undertaken
in the region. One of the
most significant sections will
be celebrated with completion
events on February 14 and 15,
ahead of the road opening to
traffic at a date to be confirmed.
The 15km Huntly section
takes traffic away from congestion
points at Huntly and
Taupiri, across lowlands and
streams, and over the Taupiri
Range. It will be a time-saver
and provide a much safer route
for travellers with its central
and side barriers.
The $384 million project
has been delivered for Waka
Kotahi NZ Transport Agency
by a joint venture between
Fulton Hogan and HEB Construction.
Construction started
in late 2015.
Two days of celebrations
are planned to mark its completion.
On February 14, a
blessing of the site by iwi will
be followed by a formal stakeholder
event, ribbon-cutting
and lunch on the highway, near
Te Iringa Lagoon, about 4km
from the southern end.
The following day, Saturday
February 15, the project
will be open to the public to
walk, run, cycle and bus along
the new road, which connects
the completed expressway sections
at Ohinewai in the north
and the Ngāruawāhia section at
Gordonton Road in the south.
It has been a remarkable
journey by all involved in the
project, says Waka Kotahi NZ
Transport Agency acting director
regional relationships Ross
I’Anson.
“We are expecting a good
turnout on both days in February
and are planning for two
very memorable occasions.”
A highlight on Saturday
is the Expressway Classic
half-marathon, starting near
the lagoon and providing an
out-and-back course over
Taupiri Range to the Northern
Interchange. There are shorter
races for runners and walkers
from the same start point.
Find out more and register at
www.expresswayclassic.co.nz
Expressway Classic events
will start from 7am. Less competitive
people can walk, run
or cycle the route at their leisure,
or take a bus ride from
mid-morning when most athletes
will have finished.
With the project winding
up, final surfacing has continued
this year, including
the SMA asphalt, and barrier
installation and line marking.
The last few hundred thousand
native plants went into the
ground in spring – bringing the
total to 1.3 million.
Some of those plants have
gone in around the Te Iringa
Lagoon, just north of Orini
Road, which will be the base
for the opening events.
This area will have four
large waka-maumahara in
place to mark its cultural significance
– as do other sites
where pou, gateways and palisades
will appear.
“Without a strong relationship
with Waikato–Tainui we
could not have got this road
built in such a culturally significant
area, and that relationship
has developed further as the
project has progressed from
planning to construction,”
I’Anson says.
A feature of the project
and the biggest challenge was
a 57m cutting at Taupiri Pass.
This required 1.3 million cubic
metres of earth and rock to be
removed. The cutting lowers
the gradient to less than five
per cent so heavy vehicles can
maintain speed.
All up, the project saw
more than four million cubic
metres of earth moved – with
giant culverts installed in steep
ravines and filled with cut
material.
There are nine bridges on
the route, including one at 80m
over the Main Trunk Railway
Line at the Northern Interchange.
Another feature of the project
has been a wetland creation
off Evans Road, adjacent to
Lake Kimihia.
Improving the ecology in
the area has seen four years of
pest control, with the project
team winning the battle against
goats, possums, rats and stoats.
This has led to big improvements
for flora and fauna in the
Raglan
NGARUAWAHIA
12.3km
Ngaruawahia
Opened
2013
TE RAPA
7.3km
Opened
2012
Completed sections 23
In progress
Territorial authority boundary
Existing state highway
Other roads
Hamilton urban area
neighbouring Taupiri Scientific
Reserve.
With Huntly opening in
February and traffic on all
lanes at the Longswamp section,
there is just one remaining
piece in the 102km expressway
project – the 22km Hamilton
section.
Taupiri
39
Hamilton
PROJECT FACTS AND FIGURES
1 million tonnes of aggregate from local quarries
42,000 tonnes of Stone Mastic Asphalt
4.4 million cubic metres of earth moved
At peak 150 machines on site
1.3 million native plants planted
9 bridges
Under
construction
HAMILTON
21.8km
Construction
1B
2016-21
36 culverts – from 13m to 130m
110 decanting earth bunds and
18 sediment retention ponds
3
Ohaupo
Cambridge
26
1
Morrinsville
TAMAHERE INTERCHANGE
2.4km
CAMBRIDGE
16km
The Hamilton project – the
biggest of all the sections – has
moved past the halfway stage
with the focus shifting from
earthmoving and drainage to
completing bridges and pavement
construction. The Hamilton
section is scheduled for
completion in late 2021.
Opened
2015
Community open day – Huntly section of the Waikato Expressway
Come along to walk, run, cycle or take a bus along
the 15km Huntly section before it opens to traffic.
When: Saturday 15 February 2020, 10am-3pm (last bus departs
2pm). No bus bookings needed.
Where: On the new road, enter and exit at SH1-Gordonton Road
Interchange, Taupiri.
Expressway Classic half-marathon and other shorter running and
walking events will be held earlier in the day – see details at:
www.expresswayclassic.co.nz
BE SUN SMART Wear a hat and apply sun screen.
Northern
interchange
AUCKLAND
LAKE KIMIHIA
STOCK
CAR CLUB
HUNTLY
WAIKATO RIVER
DOC SCIENTIFIC RESERVE
Summit
All
events
based
here
TAUPIRI
MOUNTAIN
MAP LEGEND
EXISTING STATE HIGHWAYS
Parking
WAIKATO EXPRESSWAY HUNTLY SECTION
Entrance
and exit /
North and
South
URUPA
Gordonton Road
interchange
TAUPIRI
GORDONTON
ROAD
HAMILTON
NGARUAWAHIA
More information
nzta.govt.nz/huntly
waikatoexpressway
Huntly section
PART OF THE WAIKATO EXPRESSWAY
203740AA

12 WAIKATO BUSINESS NEWS January/February 2020
$15m centre huge boost for Māori health
By RICHARD WALKER
Lady Tureiti Moxon has big plans for 2020.
There are Treaty claims to progress and there
is her dream of a wellness screening centre
in the heart of Enderley, where patients will
be given results within just 45 minutes.
By the end of the year, she
hopes to have raised the
$15 million needed to
make the centre a reality, with
building to start in 2021.
The free screening envisaged
at the new centre could
make a significant difference.
At the moment, many Māori
don’t go for x-rays because they
can’t afford them, says Lady
Moxon, managing director of
Te Kōhao Health on Wairere
Drive. “It’s as simple as that.”
She lists the five biggest
killers of Māori: lung cancer,
bowel cancer, cervical cancer,
breast cancer, cardiovascular
disease.
“What is driving this is
the fact a lot of our people do
not get x-rays, they don't get
screened, they don't get diagnosed.
“So they're dying young of
preventable disease. The idea is
that we will put this centre up so
that they will be able to come in
and be screened free of charge.”
Modelled on the Ascot
Mercy private hospital in Auckland,
the new centre would
bring together radiologists,
pathologists and surgeons so
a patient could be given their
results in just 45 minutes, rather
than the months that are often
involved.
Lady Tureiti Moxon has a new
screening centre in her sights.
“I love that in 45 minutes
they can tell you whether you
got something to worry about.”
The complex, on land Te
Kōhao Health bought two years
ago, will also include a training
centre.
She has been talking to
Waikato DHB and has begun
the fundraising process, casting
the net wide for potential
sources.
“For this to happen, we need
as much sponsorship as we possibly
can get.”
Te Kōhao Health celebrated
25 years in November last year,
after starting out in a prefab
building on Kirikiriroa Marae
in 1994. When Lady Moxon
joined in 2002, there were 16
staff, and now there are 233.
“We had four or five contracts
with the DHB; now we
have 25 or 30 contracts. We
have grown from strength to
strength.”
That sees Te Kōhao providing
a range of integrated
services to Māori and others,
headquartered in a two-storey
health centre on Wairere Drive
which it built 10 years ago.
The focus is on whānau ora,
or family health, a path which
it embarked on well before
the national whānau ora programme
was rolled out.
At Te Kōhao Health’s 25th celebrations are, front row from left, Lady Tureiti Moxon, Te Makau Ariki Atawhai, Kiingi Tuheitia,
Hoki Purcell, Owen Purcell. Back row, Lawrence Jensen, Tumuaki Anaru Thomson, Raewyn Hawera, Hine Thompson.
Offerings at the Wairere
Drive centre include a pharmacy
as well as a doctors’
clinic, with patients paying
what they can afford. That way,
Lady Moxon says, people with
multiple complex conditions
are not having to make choices
about which medication they
can afford to take.
It also offers a credit union,
exercise rooms, massage,
hyperbaric chambers and traditional
rongoā healing. There are
two satellite clinics, and a range
of other services off-site including
early childhood centres and
home-based caregiving.
Altogether, she says about
9000 people use Te Kōhao’s
services, with about 6000 using
the doctors’ clinic. Despite the
organisation living contract to
contract, it has just raised its
minimum wage to $22 an hour,
with the exception of some
caregivers, for whom the first
level is $19.
At Te Kōhao’s core is the
whānau ora philosophy, which
is about empowering whānau,
family by family, rather than
patient by patient.
That starts with the creation
of a plan of their hopes for the
future. “That gives them a picture
of where they might want
to go, and where they can go,”
Lady Moxon says.
Many new arrivals are
homeless and lack enough food
to feed the family. “There's a
whole lot of social deprivation-type
issues going on that
they're all grappling with. So
we support them with those
immediate issues, and then we
start to support them to follow
their own path that they've set
themselves in terms of those
plans.”
The services included
employment coordinators who
support people into meaningful
work. With that comes the
feeling of being in control of
their own lives, Lady Moxon
says. “Then you see them going
off to university. You see them
re-engaging with schools and
being more a part of the communities
in which they live.
That's the strength of it.”
Persistent poverty and the
impact it has on Māori is a
recurring concern for Lady
Moxon. She is forthright in her
views about the overall solution,
which would see Māori
taking charge of their own
health and services.
We have to be looking
at better ways of
doing what we're
doing, because
there are very well
populations in our
country and very poor
and ill populations
in our country. And
unfortunately, a lot of
our Māori people fall
in the latter.
She was involved in a claim
to the Waitangi Tribunal, which
resulted in an interim report
released last year that she
describes as “fantastic”.
“One of the recommendations
is that they should look
at a standalone Maori funding
authority. Because the truth of
the matter is, as long as we stay
within the system, we're always
going to be treated like second
class citizens. Unless we take
control of our own development,
our own growth, it's
always going to be like that.”
She has also lodged, with
others, an urgent Waitangi
Tribunal hearing over the government's
handling of Whānau
Ora funding.
She is critical of the last
Government over failing infrastructure,
and cites welfare
reforms which she says kept
Māori in significant poverty.
She says while there might be
“minimal” assistance for oneoff
costs such as after-hours
emergency visits, that money
then had to be paid back.
“Actually what that did was
keep them in constant debt.”
Equally, she has the current
Government in her sights, as -
regardless of intentions - over
successive election cycles,
Māori continue to struggle,
with inequitable health outcomes.
“We have to be looking
at better ways of doing what
we're doing, because there are
very well populations in our
country and very poor and ill
populations in our country.
And unfortunately, a lot of our
Māori people fall in the latter.”
• Anyone who would like
to contribute to the new
screening centre at Enderley
can bank-transfer
money to 060317-0883390-
00. Please write Enderley in
the particulars box and New
Centre as the reference.
Is it time to rethink how we do corporate events?
Everyone recognises the
feeling of dread walking
into a conference
or event. The big, windowless
room, the corporate table, the
notepads, the refreshments.
When is it ever going to
change?
One local business is ditching
the executive chairs in
favour of yoga mats and rethinking
the traditional approach to
hosting conferences.
The Zealong Tea Estate
in Gordonton has a new and
refreshing take on the classic
conference.
All the amenities are still
available of course, but with
a large conference room that
opens directly onto the stunning
views of the Waikato-based tea
farm, they’ve ditched the sense
of entrapment and claustrophobia
brought on by your typical
conference centres.
Getting fresh air and sunlight
is important, and there’s
plenty of that to go around at
Zealong. From the Tea House
to the events room, the versatility
of the Zealong Tea Estate
means you can choose the setting
that suits your event best.
Previous events hosted by
Zealong included team building
exercises and yoga, which was
held on the Vista lawn.
General manager Sen
Kong described the way they
approached events at Zealong
as refreshing.
“It was great to see people
getting out there and having
fun. It’s an opportunity to experience
a new approach to creating
ideas, which is rare.”
Other ways to beat the stress
that comes with attending conferences
include the serene art
of tea making, which is taught
to attendees in an arrival ceremony.
Kong says Zealong does this
so employees take the time out
of their day to brew tea, and
stop and reflect on what’s going
on around them.
“It’s important that we stop
for a moment and take time to
reflect on what’s happening
around us in the workplace. It
helps to destress the mind and
focus on the important things.”
- Supplied copy

WAIKATO BUSINESS NEWS January/February 2020
13
1 The Boulevard, Hamilton
(07) 838 1249
ALFA ROMEO
Artwork Mark and Payoff
AW_01_Flat Version.eps

14 WAIKATO BUSINESS NEWS January/February 2020
THE FAT KIWI CAFE
Café,
apartments
making
waves in
Otorohanga
A major development in Otorohanga is
forging ahead, with a modern, bustling cafe
soon to be joined by 11 apartments on the
site of a former hotel.
Melanie Simpson and
Jaimee Poole owners
of The Fat Kiwi Cafe.
The Fat Kiwi Cafe has
exceeded its owners’
expectations since it
opened in early January on Te
Kanawa Street.
There have been queues out
the doors, a reflection of how
well the owners, Jaimee Poole
and Melanie Simpson, know
their business. Within two
weeks of opening, they already
had regulars and were buying
five new outdoor tables to meet
demand.
“A lot of locals said, ‘we’ve
been waiting for this’ - they just
love it,” Melanie says.
They are tracking better
than forecast, and are confident
the cafe, which employs
12 staff, will continue pumping
during the winter months
thanks to ski traffic taking the
busy State Highway 39 route
past their door.
Melanie also owns the Fat
Pigeon Cafe in Piopio, a local
drawcard as well as a wellknown
stop for travellers to
and from Taranaki.
She managed Bosco Cafe
when it opened in Te Kuiti in
2001, and that’s also where Jaimee
got her start in the industry
- as a schoolgirl employed
by Melanie, who is a family
friend.
They’ve stayed in touch
ever since, and when Alan
Buckman, who is driving the
redevelopment of the former
Otorohanga Hotel, approached
Melanie in September 2018,
they jumped at the chance to
work together again.
“When Alan Buckman
Continued on page 16
The perfect venue for:
Business Meetings
Private Functions
Catering For All Occasions
Ample Car Parking
ENQUIRE NOW
10 Te Kanawa Street, Otorohanga
07 214 6300
www.fatkiwicafe.co.nz

THE FAT KIWI CAFE
The former Otorohanga
Hotel under renovation.
10 Waitomo News Tuesday, July 24, 2018
HOME MAINTE
10 Waitomo News Tuesday, July 24, 2018
TODD HOME ORMSBY MAINTEN
B U I L D E R S
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10 Waitomo News Tuesday, July 24, 2018
203764AA
Commercial • Industrial • Residential
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Quality workmanship guaranteed
todd@toddormsby.co.nz
M 027 554 8248 P 07 873 6364
Mobile 027 554 8248
todd@toddormsby.co.nz
Ph 07 873 6364
6 Main North Rd, Otorohanga
Ph 07 873 6364
6 todd@toddormsby.co.nz
Main North Rd, Otorohanga
6 Main North Rd, Otorohanga
Commercial
Commercial • Industrial • Residential
Proud to be the chosen Builder for the Fat Kiwi Cafe.
Wishing you all the best with your new venture.
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tod
6 Mai
Qualit
Quality workmanship guaranteed
For all your building sup

Café,
apartments
making waves
in Otorohanga
From page 14
came to see me, he said, ‘I want
a Fat Pigeon in Otorohanga’,”
says Melanie. “So I said I’ll go
and have a look. And when I
had a look it was just the most
perfect location. There’s good
parking, it’s very visual. It’s
got all that Pirongia, state highway
traffic.”
Meanwhile, Jaimee, who
was on maternity leave, had
seen a gap in the market.
“Jaimee rang me and said,
Melanie we need a good cafe
in Otorohanga. It was absolute
perfect timing.”
Jaimee had also worked
with Melanie at Fat Pigeon,
before leaving to have two
children. Both are locals - Jai-
mee lives in Otorohanga while
Melanie lives in Piopio - and
they know their market. That
sees them combining traditional
fare with modern nutritional
options, including their
popular smoothies and juices.
The extensive range of
offerings covers everything
from a scone and cup of tea to
vegan and gluten-free options.
Melanie says a lot of the
food is similar to Fat Pigeon,
but pays tribute to Jaimee for
lifting it to the “next level”.
They drove the design of
the light and airy cafe themselves.
“We both had the same
ideas, so that made it easier,”
Melanie says. “We wanted a
more industrial look.”
They picked the colours and
chose the lights. The polished
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Congratulations on your recent success
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Concrete Grinding & Polishing
203794AC
Proud suppliers to The Fat Kiwi Cafe
0800 873 808 www.customtone.co.nz info@customtone.co.nz 33 Progress Drive, Otorohonga

THE FAT KIWI CAFE
WAIKATO BUSINESS NEWS January/February 2020
17
concrete floor is the original,
but there is little else to remind
locals of the sports bar from
back in the day.
“At our opening people
were just blown away at what
we have achieved,” Jaimee
says.
Jaimee, whose background
includes working for Chris
Rollitt at The Cook in Hamilton
East, and then going
into business with him at The
Homestead in Hillcrest, is
working six days a week in the
Fat Kiwi, mostly in the kitchen.
Meanwhile Melanie, who has
been in the food industry 30
years and also has a motel and
a bar and restaurant in Piopio,
divides her time with a focus
on Fat Pigeon.
As if the cafe itself isn’t
busy enough, they offer catering
and are developing a line
in pre-ordered take-home dinners.
They are active on social
media, and also have a Fat
Kiwi app, which people can
use to order and pre-pay.
“I think we are way up there
- I think we are as good as any
cafe anywhere,” Melanie says.
Their extensive connections
in the industry see them sourcing
Ozone coffee from Craig
Macfarlane in Taranaki.
“They are the most amazing,
supportive coffee supplier,”
says Melanie. “We wouldn’t go
anywhere else. Craig has been
like a mentor for us.”
As for the quirky name
- with Fat Pigeon already flying,
and with Otorohanga well
known for its kiwi house, that
As if the cafe itself
isn’t busy enough,
they offer catering and
are developing a line
in pre-ordered takehome
dinners.
was a given.
Developer Alan Buckman
says he always knew the Fat
Kiwi site would be perfect for
a food outlet because of the
volume of traffic from Auckland
and to Waitomo, and he
approached Melanie early in
the piece.
He bought the former hotel
site, which had been lying idle,
Continued on page 18
PROUD TO BE
ASSOCIATED WITH
THE FAT KIWI CAFE
AND WISH THEM
ALL THE BEST
Farm Maintenance / Cowsheds
New Homes / Alterations / Rewires
Kurt Dunn Director
M 027 4436 878 | E kurt@kdelectrical.info
7 Lawrence St, Otorohanga | PO Box 42, T.A 3840
203788AA
The team at Murray Hunt Furnishers are proud
to be associated with the new Fat Kiwi Cafe
Murray Hunt Furnishers
63 Maniapoto Street, Otorohanga P 07 873 8640 • 220 Alexandra Street, Te Awamutu P 07 214 2161
www.murrayhuntfurnishers.co.nz
www.flooringxtra.co.nz

18 WAIKATO BUSINESS NEWS January/February 2020
THE FAT KIWI CAFE
NEED AN ELECTRICIAN?
For All Your Electrical and Air Conditioning Needs
Commercial • Industrial • Residential • Rural
Congratulations to Melanie and Jaimee
for the opening of The Fat Kiwi Cafe
FREE QUOTE P 07 878 8842 | M 0272 909 916
Chillin NZ Ltd is a locally owned and
operated business located in the Waitomo
area. We supply walk-in chillers and freezers
plus a range of other refrigeration products
throughout New Zealand. Chillers and
freezers are built on site ready for pick up
or delivery by arrangement.
All products come with a full warranty and
we service what we sell. For all pricing refer
to our website. We also stock a range of
accessories to kit out your new chiller or if you’re
just wanting extras for the old one. Accessories
include meat rails, hooks and shelving.
“Totally Dependable”
Laser Electrical, Te Kuiti
tekuiti@laserelectrical.co.nz • Visit us at 45 Waitete Rd, Te Kuiti
Hunters, Fisherman, Restaurants,
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Check us out on www.chillinnz.co.nz
phone AmANDA 027 290 9915 • Terry 027 290 9916
Café, apartments
making waves in
Otorohanga
From page 17
in June 2018 with his son,
rugby player Richard, who is
currently plying his trade in
Japan after stints with the Hurricanes
and Highlanders. More
recently, two further business
partners, local accountants
Tim Jones and Aaron Robinson,
have joined them.
Alan doesn’t have to go
far to keep an eye on the
multi-million dollar development
- he is managing director
of Otorohonda just a couple of
doors along Te Kanawa Street.
That was another refurbishment,
after he bought the site
five years ago when it held a
deserted supermarket. He has
four motorcycle dealerships
stretching from Otorohanga
to Taihape and also two Stihl
stores including the one next
door to Otorohonda along with
the neighbouring Subway. That
gives the former farmer a good
understanding of the market,
and he is confident about the
apartment complex, which he
anticipates appealing to single
professional people who want
somewhere “nice and tasteful”
to live without the hassle of
gardening and maintenance.
With two of the street-level
apartments finished in late January,
progress is well underway
on the main two-storey
complex, and the remaining
apartments are set to be finished
about May.
He and his business partners
have the advantage of
starting with a solid structure,
after the former hotel was
originally completed in the
late 1950s. “The builders are
quite astounded at how true
the building is, how well built
it was.”
The one-bedroom apartments,
which range from about
55-60 square metres, are being
developed as long-term rentals.
Buckman sees a shortage
of rental accommodation in
both Te Kuiti and Te Awamutu.
“Our housing is definitely
cheaper than Te Awamutu, so
there are a lot of people who
live here and work there.”
The nearby Waikeria prison
development is likely to help
drive demand.
Buckman is pleased that
they have been able to work
with local contractors including
builder Todd Ormsby on
the multimillion dollar development
which represents a
major vote of confidence in the
town’s future.
“It is something that everybody
thought needed to be
done, but nobody did it.”
Proud to be a supplier to the build of The Fat Kiwi Cafe
- STYLE GUIDE -
Ryan Rendall (Director) 021 244 2785 ryan@metalbuild.co.nz Engineering Solutions

LIFT OUT
PropertY &
development
A WAIKATO BUSINESS NEWS SUPPLEMENT / WBN.CO.NZ
JANUARY/FEBRUARY 2020
517 ANGLESEA ST. HAMILTON
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2 WAIKATO BUSINESS NEWS January/February 2020
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Interested in Interior Design? $150,000
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• Suppling window furnishings to clients
for over 25 years
• Great potential for further growth and
development - current owners retiring
• Suppliers of top brands
linkbusiness.co.nz/WK00062
Therese Bailey 021 707 641
therese.bailey@linkbusiness.co.nz
Community Focused Bar & Eatery
Waikato
$350,000
• Steady weekly turnover $23,000
including GST
• Open 7 days
• Seating 60 inside, 40 outside
• Currently no brewery contracts in place
linkbusiness.co.nz/WK00063
Therese Bailey 021 707 641
therese.bailey@linkbusiness.co.nz
Professional Retail/Baked Goods
Hamilton
$169,000
• Price plus stock of approx. $30,000
• Beautifully presented business
• Operating 5 days per week in the
professional retail/baked goods industry
• Well-appointed leased premise
linkbusiness.co.nz/WK00067
Therese Bailey 021 707 641
therese.bailey@linkbusiness.co.nz
Bay Business Brokers Ltd - Licensed (REAA08)
NZ’s most awarded business brokerage
8 OFFICES NATIONWIDE. 22 NAYLOR STREET, HAMILTON
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RANGITAHI SUBDIVISION,
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WE
Embrace the Raglan
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environment
Provide Eco conscious
solutions in our Builds
Are fresh, unique
and individual with
our designs
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Have a variety of
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FREEPHONE: 0508 268 436
EMAIL: sales@anthemhomes.co.nz

PEACE AND
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AT RANGITAHI
As the Raglan
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THE RANGITAHI PENINSULA PROM-
ISES TRANQUILITY and peacefulness;
surrounded by native bush, walking
tracks, and the sea, this exciting new
neighbourhood is nothing short of paradise.
With the first stage of the Rangitahi project due
to be completed in early 2020, the Rangitahi
team look forward to welcoming the first
residents to their new beautiful neighbourhood
that will bring with it a life full of nature and the
outdoors. Rangitahi is just a stone’s throw away
from the heart of Raglan, but when you’re on
the peninsula, it feels like you’re miles away from
any town, in your own piece of paradise. The
Rangitahi bridge weaves the two pieces of land
together and allows just a few minutes’ drive to
the beach or Raglan town. The bridge will officially
be open at the end of January 2020.
Stage two of the project, The Retreat, is due
to be complete by the end of April 2020. With
many of the sections already sold, Rangitahi will
be releasing a number of new sections in The
Retreat at the end of January 2020. They will be
available for viewings at this time also; head to
Rangitahi.co.nz and register your interest today if
you’d like to be the first to see them! Come and
find your piece of paradise in this exciting new
neighbourhood, you won’t find anything like it!

@

WAIKATO BUSINESS NEWS January/February 2020
7
Elektron Group have been providing installation and maintenance
services to Hamilton Airport since 1990 and are proud to be involved
with the refurbishment of the Jetpark Hotel facility.
P +64 957 2600 E enquiries@elektron.co.nz 5 Mainstreet Place, Te Rapa 3200
Master Electricians Member Logo
February 2015
Business flourishing
as Jet Park Hamilton
gains four stars
Jet Park Hamilton has secured a coveted
Qualmark four-star rating and is seeing
an increase in business as its $4 million
refurbishment pays off.
The New Zealand tourism
official mark of quality
rating is a much needed
addition to Waikato’s stock of
higher-end accommodation,
and comes as part of an extensive
overhaul of the 62-room
hotel and conference centre
that sees family-owned Jet
Park gaining a presence in the
region. Jet Park, which already
operates at Auckland airport
improving its offering.
Jet Park came on board
in May in what Herrmann
describes as an “obvious”
shift that builds on their
21 years’ of experience at
Auckland airport.
“There is a real demand
for a high quality product at
the airport and we’re already
seeing that,” says group general
manager Nicole Lawson.
“We’re already seeing people
choosing to stay here who previously
may not.”
Herrmann: “The other thing
and in Rotorua’s CBD, says its
sales team kept hearing there
was demand for four-star hotel
Mark Morgan, Ian Foster and David Latu
accommodation in Waikato.
“After sales trips, our sales that sets us apart is we are a Tourism Business award. have also been extensively
staff would always come back standalone, family-operated The upgrade has been upgraded, with high-speed
and say, we need a hotel in brand. More and more, with extensive, including shifting wi-fi and full AV. One of the
Waikato,” says director Liz sustainability, I think people the reception to the front of the big investments was to soundproof
the dividing wall in
Herrmann.
would like to support a local building, completely refurbishing
all rooms, including new their largest conference room,
The opportunity opened up company.”
when Waikato Regional Airport
Ltd bought the Hamilton tainability has seen them gain bathrooms and themed wings.
Their commitment to sus-
beds, furniture and TVs, new meaning two conferences can
Airport hotel with a view to a Qualmark Silver Sustainable The conference rooms
Continued on page 8
Pleased to have supported and worked with Waikato Regional
Airport on this Project.
Congratulations to Jetpark Hotel on your refurbishment.
Kelvin O’Connell,
Regional Manager Waikato,
021 335 319
kelvin.o’connell@calderstewart.co.nz.
www.calderstewart.co.nz

8 WAIKATO BUSINESS NEWS January/February 2020
Business flourishing
as Jet Park Hamilton
gains four stars
From page 7
It’s about trying to
create an area where
companies can
best synergise their
meetings.”
be held without interruption.
The area also now includes an
operating cafe.
Their conference business
is building, and drawing interest
locally and throughout
New Zealand. “When we first
came and saw the property, the
potential to increase that conference
business stood out,”
says Lawson.
Location is a huge advantage.
Herrmann points to the
appeal of their conferencing’s
one-stop nature, with companies
able to fly staff in. Meanwhile,
the facility is within
driving distance of Auckland,
Tauranga and Rotorua.
“The good thing is we’re
outside the city. As much as
the airport is busy, it’s still
quiet,” says hotel manager
David Latu. There are three
main conference rooms. Hudson
1 and Hudson 2 are each
100sq m, and can be combined
Liz Herrmann and Nicole Lawson
into one. Harvard is 200sq m
and can take up to 200 people
theatre-style. Each room
has plenty of natural light, and
there are extensive outdoor
green spaces for guests during
breaks. There is also a boardroom
available for hire.
“It’s about trying to create
an area where companies can
best synergise their meetings,”
Latu says.
Meanwhile, the hotel
rooms, which are generous
in size but were getting tired
after more than two decades of
use, have been given complete
makeovers, and in a nice touch
two of them are pet friendly.
Their floors are tiled, and
pet-loving visitors can bring
their dog, cat or even bird.
Herrmann says the petfriendly
rooms at their Auckland
hotel have been very popular.
“It’s wonderful if people
are in the middle of moving
and it makes a safe, comfortable
space for them.”
The extensive range of
rooms includes family suites,
executive suites, and single
and double configurations.
As they refurbish rooms,
they are donating furniture and
beds to Waikato Women’s Refuge,
and are also involved with
SPCA and Waikato Hospice.
Lawson says it was important
for them to quickly embed
in the local community. “It’s
very very important to us. All
our philosophy is around care
and caring for our staff, our
people, our community. That’s
why we want to look local as
much as possible.”
This year will see a joint
collaboration with a local
Boys’ High School to create an
outdoor wall mural at the hotel.
“It’s just about saying, here we
are, we’re new, we love being
here, we want to get to know
you, we want you to get to
know us,” Lawson says.
Art is important to Jet Park,
and the complex showcases a
tui sculpture made from corten
steel in the front carpark and
large silhouette corten steel
trees elsewhere, created by
New Zealand sculptor James
Wright. Leading Māori artist
Rex Homan, who recently won
the Supreme Award at the 2019
Te Waka Toi Awards, is currently
completing artworks for
the hotel.
Meanwhile, in a further creative
flourish, an old Hawker
Hind wooden propeller from
the previous owner takes
pride of place on a wall of the
renamed Propeller Restaurant
and Bar. Much of the food
they serve at the restaurant
is sourced locally and Good
George is on tap. The hightech
kitchen has been refurbished,
and Propeller, which is
open daily from 11am-6pm, is
available for airport visitors -
with free parking. They can sit
with a coffee, a meal or a drink
while waiting to pick someone
up from a flight.
Lawson says Jet Park have
been delighted by their reception.
“When we first announced
we were coming, everybody
was so supportive, even other
hotel brands. They were very
welcoming, very excited to
see another quality brand
enter the market, because what
it does for the region is lift
everybody.”
It’s fair to say Jet Park
have had a happy landing in
Waikato. “We’re on a long journey
and this is part of our journey,
which is very exciting,”
Herrmann says.
handles
and
brass
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10 WAIKATO BUSINESS NEWS January/February 2020
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WAIKATO BUSINESS NEWS January/February 2020
11
BRANDERSON HOMES LTD
PRE BUILT HOMES
OFFICE LOCATED AT: 37 HAUTAPU RD, CAMBRIDGE TELEPHONE: 07 827 3901
Email: branderson.homes@xtra.co.nz ------------------- Web: www.brandersonhomes.co.nz
Please send us an information pack about your Transportable Pre-Built Homes
Name
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Phone
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Please mail to: Branderson Homes Ltd, PO Box 434, Cambridge, 3450
A look to the future
Information is king. Better still, when good
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technology and smart practices, the result
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There’s a common misconception
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Information Modelling
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for proposed spaces. Whereas,
it is better described as a process
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information is digitally captured
and managed to generate
a highly accurate model of a
physical space, and a means
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construction teams throughout
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BIM allows consultant and
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At BTW Company, we
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This combination of visualisation
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This complete package,
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to building trust between consultant
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“True value comes from
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By pairing intelligence with
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BTW is leading the way with
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A home built around you

WAIKATO BUSINESS NEWS January/February 2020
19
Facebook wants to read your mind
Social networking giant Facebook is
developing an interface between the human
brain and a personal computing device that
will enable users to operate devices with
thoughts, The Information reports.
Imagine the rise in productivity
if Facebook realises
its dream.
“We spend a lot of time
trying to get our technology to
do what we want rather than
enjoying the people around
us,” said Facebook vice president
of augmented and virtual
reality Andrew Bosworth in a
post last year.
“We know there are more
natural, intuitive ways to
interact with devices and
technology. And we want to
2020 TechFest attracts industry leaders
Callaghan Innovation
boss Vic Crone has
been confirmed as a
keynote speaker at the 2020
TechFest, recognising Waikato’s
strength in technology and
innovation.
Crone is CEO of the
Government-owned innovation
agency, which partners
with businesses of all sizes to
provide a range of innovation
and research and development
services. During 2019, Waikato’s
tech sector received a total
of 32 grants for R&D co-funding
from Callaghan Innovation.
The projects had a combined
value of $29.5 million,
build them.”
Mind control of devices
follows a long line of input
methods that started with
keyboards and mice and progressed
to touch screens and
voice controls.
Facebook has reportedly
shrunk the mind control technology
required from the size
of a refrigerator to a handheld
device, through its purchase of
CTRL-Labs in September.
“[W]e hope to build this
kind of technology, at scale,
which signals the significant
business spend on high-value
tech and science-related activities
in the region.
Driven by CultivateIT in
partnership with Te Waka,
TechFest is Waikato’s Festival
of Technology and Innovation,
with this year’s event
being held on March 3 at the
Claudelands Event Centre.
Event director Jannat Maqbool
says securing a speaker of
Crone’s calibre is a reflection
of how much the region’s tech
sector is thriving.
“Ms Crone will be the
keynote at one of the three
main stage sessions running
and get it into consumer products
faster,” Bosworth said.
It could be another five to
10 years before Facebook can
include such capability in consumer
products. As well as the
social networking platform,
Facebook owns Oculus virtual
reality headsets and the Portal
range of video conferencing
hardware.
In the shorter term Facebook
may build a variant that
translates body movements
captured by a smart armband
to send commands to devices.
“The vision for this work
is a wristband that lets people
control their devices as a natural
extension of movement,”
Bosworth said.
“Here’s how it’ll work:
You have neurons in your spinal
cord that send electrical
Vic Crone will be keynote
speaker at 2020 TechFest.
signals to your hand muscles
telling them to move in specific
ways such as to click a
mouse or press a button. The
wristband will decode those
signals and translate them into
a digital signal your device can
understand, empowering you
with control over your digital
life. It captures your intention
so you can share a photo with
a friend using an imperceptible
movement or just by, well,
throughout the day, including
panel discussions. Based
on feedback from previous
years, we will also be offering
smaller, interactive seminars
and workshops, which focus
on specific technology topics.”
Maqbool says the Callaghan
Innovation team will be
facilitating one of these workshops.
Others will be hosted
by leading Waikato-based
companies including RocketSpark,
Enlighten Designs,
and SkyPoint Technologies.
NZ Story is also running a
session and Payments NZ is
hosting a financial technology
innovation focused session.
TECH TALK
> BY DAVID HALLETT
David Hallett is a director of Hamilton software specialist Company-X.
intending to.
“Technology like this has
the potential to open up new
creative possibilities and
reimagine 19th Century inventions
in a 21st Century world.
This is how our interactions
in VR and AR can one day
look. It can change the way we
connect.”
Facebook is also freeing
itself from other technology
giants by building its
Maqbool says there is
growing interest in the festival
from people with non-technical
backgrounds and they are
including a schools experience
as part of the festival.
Securing a speaker
of Crone’s calibre is
a reflection of how
much the region’s tech
sector is thriving.
own operating system from
scratch in a project led by former
Microsoft engineer Mark
Lucovsky.
Facebook's hardware products
could run the new operating
system, Facebook head of
augmented reality Ficus Kirkpatrick
said. The OS will be
built from scratch. Facebook
has not said when its operating
system might arrive or what
products would use it first.
Te Waka chief executive
Michael Bassett-Foss says
TechFest is an opportunity
for the Waikato tech sector to
showcase its knowledge and
expertise and demonstrate
why it is experiencing such
phenomenal growth.
“TechFest is also about
connecting and providing an
opportunity for people to network
and build relationships.”
TechFest (Waikato Festival
of Technology and Innovation)
will be held at the Claudelands
Event Centre on March 3,
2020. It is free to attend the
exhibition, keynote sessions
and panel discussion, and
there are affordable workshops
on offer. For more information
visit www.techfest.nz
3 March 2020 Claudelands Events Centre
TechFest celebrates the regions
technology sector strength
and supports the building of
networks and opportunities to
continue to build on this strength
with upcoming talent, businesses
that are confident and capable
of undertaking their own digital
journey, a thriving innovation
ecosystem, access to capital for
growth, and an overall approach
that fosters inclusion in
underpinning economic growth
and community wellbeing.
A curated programme providing unique experiences and an
opportunity to forge deep connections.
Tech and data for
Sustainable cities
and communities
An invitation
to smart cities
leaders, councils,
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planners, decision
makers, academics,
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entrepreneurs and
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around the country to
consider an approach
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STEM Schools
Experience
An engaging
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offering students and
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to get hands on
with technology,
talk to educators
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and take time
out to participate
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technology providers.
Technology
Showcase
Supporting the
festivals inspire,
innovate and grow
keynote themes,
with demonstrable
tech and innovation
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providing networking
opportunities
to connect and
engage with
leading innovators,
entrepreneurs and
experts.
crafting your NZ
story
This workshop is
designed to help
you bring your New
Zealandness to
life and will equip
you with a way to
define your offering,
using a simple story
based framework to
craft your own New
Zealand Story.
Proudly suPPorted by
There are also a wide range of workshops
and seminars on offer covering:
• Cybersecurity
• Productivity tools
• data analytics and visualisation
• digital marketing
• Website basics
Plus, sessions on the future of financial
technology innovation in payments and
support available for businesses through
Callaghan Innovation.
techFest will provide businesses and the
wider community with a platform to inspire,
connect, share knowledge and build capacity.
18-300120
Venue Partner
For more information and to register for sessions visit www.techfest.nz

20 WAIKATO BUSINESS NEWS January/February 2020
Are you part of my
mission 2020 squad?
Happy 2020
*
*
Has yours started well?
Have you had a chance
to do your business
planning? I'd love to know what
your business planning consists
of! Here at The Good P.A at the
start of each year I have four
key documents I update:
1. Our business plan.
2. Our budget sheet - which
includes a cashflow, P&L
budget and some other various
spreadsheets.
3. Our goals for the year, along
with staff hours, current
packages and new client
tracking.
4. My Ideal Business Vision -
SUPER important. Keeps
me focused.
So please do tell me - how
do you get ready for the year
ahead? Do you do any planning?
Flick me an email:
chantelle@thegoodpa.co.nz
I think planning is SO
important. Goals without action
plans are simply dreams. While
it is lovely to dream up all the
awesome things we want our
businesses to do for us, if we
don't PLAN and then ACTION,
these 'dreams' will often stay
just that - dreams. It's so easy
to get to the end of the year
and think, huh I really didn't
get everything I wanted to get
done, done. If you're one of the
MANY few who hasn't planned
yet - don't feel bad. We're here
to help.
I am hugely excited about
My Mission for 2020 because I
Chantelle Good
want to help you as a business
owner be less stressed, have
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WAIKATO BUSINESS NEWS January/February 2020
21
How to spot a good news story
PR AND COMMUNICATIONS
> BY HEATHER CLAYCOMB
Heather Claycomb is director of HMC Communications, a
Hamilton-based, award-winning public relations agencys.
A client asked me the other day, “How do
you know when a company milestone is
worthy of a news story?”
colleagues and see what reaction
you get. If they want to
know more and ask a lot of
questions, you might just be
onto a winning news story.
This wasn’t an easy question
to answer off-thecuff
without simply
saying, “I just know.” I suppose
after working in PR for
20 years, spotting a good news
story among the myriad of
things happening at a company
has just become instinct. I’ve
“developed a nose for news”
as the saying goes.
So, here are a few factors
that make up my litmus test for
newsworthiness:
Is it unique?
This is non-negotiable. If it’s
not unique, it’s rarely news.
If you’ve developed a product
that is the first of its kind in
the country or the world, that is
a news story. If you’ve discovered
something no one has ever
discovered or achieved a milestone
no other New Zealand
company has ever achieved,
that’s a news story.
And remember, when it
gets to the point of talking to
a journalist about your unique
news, you’ll likely be talking
to a journalist who knows little
about your industry or products.
So, you’ll need to be able
to very quickly develop an elevator
pitch that easily portrays
just how amazing your milestone
is.
It’s one thing to have a
unique achievement, but you
also need to know how to convey
that without industry jargon
to a journalist who can in
turn convey it to their readers,
listeners or viewers.
Would it make an industry
colleague take notice?
Sometimes your news isn’t
something the mass population
would find interesting, but it
could be something industry
colleagues would recognise
as a major milestone. If this is
the case, then you might have
a news story that the editor of
an industry magazine or business
media outlet would find
interesting.
Test your news with a few
Does the news have a
‘clickable’ angle?
As much as you hear people
complain about online media
channels publishing a lot of
“click bait,” it is the world we
are living in. So, you can complain
about it or play the game.
If your news lends itself to
a sensational, controversial or
alarming angle that can draw a
reader in to read more, media
could be interested. That’s
because if you can give online
news channels a story that
results in clicks, it’s a win-win:
the media gets more eyeballs
on its website and you get a lot
of eyeballs on your story.
My advice on this point,
however, is to create a clickable
headline or first paragraph
that is authentic and honest.
Resist the urge to go over
the top.
Does it appeal to a mass,
national audience?
News that appeals to a very
local or niche market is much
harder to get picked up by
mainstream media channels
these days. That’s because NZ
Herald and Stuff are primarily
looking for stories that have
national appeal.
And there’s the added challenge
that many community
papers have folded in recent
years. So there are fewer
places for an ultra-local story
to land. But if you are one of
the lucky communities that
still have a community paper,
they are always interested in
good news stories that appeal
to local people.
Does your news have a
human angle?
If your news involves a staff
member or customer who’s
done something extraordinary,
media could be interested in
the story. That’s because at
the heart of great news stories,
the most interesting points are
about people involved.
Most of us want to read
about people achieving great
things, struggling and overcoming
or even encountering
the quirky.
So, next time you think you
might have a news story, think
about how you can humanise
the angle.
1050 Te Rapa Road, Hamilton - 07 839 0777 - 0800 647 726 - sales@jwn.co.nz
Matt 027 231 4378, Andrei 022 637 4174, Melody 022 343 1375, Daniel Wright 021 126 9275
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22 WAIKATO BUSINESS NEWS January/February 2020
It’s the putting right
that counts
Anyone exposed to local advertising in
Wellington a few years back is probably
familiar with the line “It’s the putting right
that counts”, made famous in the capital by
electronics retailer L V Martin and Son.
An odd position to take,
I first thought, when I
came across it 20 years
ago. Admitting you could be
wrong as a marketing claim
initially seemed like a negative
but, of course, in the context of
their company, it’s was a real
positive. Not selling their own
brands, the family business
was taking responsibility for
the quality of the products it
sold, championing the rights of
their customers.
As a marketing strategy, it
worked on us at the time. Fresh
from London and unfamiliar
with many of the brands, the
reassurance that we’d be okay
if anything went wrong gave
the promise real value.
What’s the line – “to err is
human”? Very true. In a service
industry, managing customers’
expectations and the
impact of getting things wrong
can be a different kettle of fish.
Miss 18 had a less than
favourable experience with a
hair salon recently. Fortunately
for us, she’d always been frugal
around ball season but, for
her last hurrah, she decided on
a bold hair colour.
The colour was badly done
and faded quickly. To their
The potential damage
to your brand by
not bringing your
customers along
with you can be
significant, especially
if there are plenty of
other providers for
your customers to
choose from.
credit, the salon agreed to “put
it right” when we questioned
the quality, but the colour disappeared
again as she washed
hundreds of dollars down the
drain. I messaged my disappointment
(terribly politely!)
via Messenger – not on a
public platform, because my
pet hate in the modern world
is when people rant on social
media without having raised
their issue directly first.
The message wasn’t read
for days, so we booked a
fix-up appointment elsewhere.
(Obvious tip – if you’re going
to bother having a social
media presence, be present.)
When we did get to talk it
through, their response was
neither good nor bad. They
were defensive at first, then
overly technical and, on the
whole, well, just a bit ‘meh’.
The key difference with the
second salon was the clarity
of the explanation, especially
to a young customer. They
understood their audience and
managed expectations well.
So often, we go to specialists
for a service because we’re
not experts ourselves. We
don’t understand the language
and don’t have the technical
knowledge.
The original salon implied,
intentionally or not, that it was
our responsibility to challenge
what wasn’t clearly understood.
But was it equally their
responsibility to make sure
their communication did the
job?
The potential damage to
your brand by not bringing
your customers along with you
can be significant, especially if
there are plenty of other providers
for your customers to
choose from.
In the marketing agency
game, having a client look at
their ad, video or brochure
and say “I didn’t realise it was
going to look like that in the
end” is a bit of a fail. It’s great
if it looks better than they
expected, of course! But even
then, the fact that you weren’t
all on the same page could be a
concern in terms of managing
expectations between client
and agency in the long-term.
How many of you choose
a store or a service provider
based not purely on price but
because of the experience?
If the assistant in the first
store shows good knowledge
and explains the product
well, would you pay that little
bit more to buy it from that
retailer over the second store
where the assistant couldn’t
explain his way out a paper
bag?
It probably depends on the
dollar value but, in most cases,
I imagine it would indeed be a
factor. And when you want to
TELLING YOUR STORY
> BY VICKI JONES
Vicki Jones is director of Dugmore Jones, Hamilton-based brand
management consultancy. Email vicki@dugmorejones.co.nz
buy another similar product,
the first store has put themselves
top of your list.
The days of businesses
being able to have the attitude
of “if you don’t like it,
go somewhere else” must
be fading fast. It feels like a
horribly ’80s concept that a
brand could, when business is
sufficiently buoyant, afford to
relax on customer care.
Now, business value propositions
are overloaded with
promises of “putting the customer
first”. They shouldn’t
be. It should be a given, deeply
inherent not a bullet point and
the brand guide.
The cynic in me says that
some companies feel the
need to remind themselves to
always be customer-focused
out of fear. Fear of the speed
with which negative feedback
can grow from spark to wildfire
that can burn a brand’s
reputation within days.
Yes, brands care more
about what people think now
customers can broadcast their
unhappiness through social
media before they’ve had a
chance to put things right. But
great brands care if one person
is unhappy and tells no one.
Show the world you mean business
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WAIKATO BUSINESS NEWS January/February 2020
23
Are you managing your
change risk effectively?
The world is changing faster than ever.
The race to increase or retain competitive
advantage is intensifying. Time to market
and the length of competitive advantage
is reducing as new technologies and
wholesale market disruption create threats
and opportunities.
Flexibility and agility
are required to respond
swiftly in order to reduce
the threats and take advantage
of the opportunities. Business
transformation is becoming a
constant state rather than the
major transformation projects
of old. Businesses are focusing
on key areas including new
citizen and customer-focused
products and services, expansion
into new markets, new
technologies and efficiency
improvements.
These include digital transformation
of business processes
utilising technologies
such as cloud computing,
business analytics, artificial
intelligence and the internet of
things to maximise the value
of data.
Yet, we are still seeing a
high volume of change efforts
failing to meet stakeholder
expectations - in fact up to
70 percent. That is significant
when you factor in that these
change projects typically
impact the wider business, customers
and suppliers. With the
volume and speed of change,
business sponsors often feel
removed from the detail
and need help to feel closer,
increasing their confidence
and the certainty of projects
achieving the desired outcome.
There are three critical
questions that business
sponsors should be guided
by:
1. Is it achievable?
Is the vision, objective and
benefit realistic and clearly
TECHNOLOGY SECURITY
> BY AARON STEELE
Aaron Steele is a senior manager at PwC Waikato.
Email: aaron.steele@pwc.com
understood? Does it align
to your strategic goals?
Does your organisation
have the culture, capability
and drive to see it through?
2. Is the time right?
Does your organisation
have the capacity to undertake
this change or will
other commitments get in
the way and undermine it?
3. Do you have the necessary
skills?
Does your organisation
have the necessary project
management skills and
access to the right resources
at the right time?
Framework for success
Business transformations need
a framework and active management
if they are to succeed
through the three main stages
of creating the business case,
delivering the change, and
realising the benefits and outcomes.
What should you look out
for?
Project failures are often the
result of inexperience leading
to poor project management
and leadership. Warning signs
to act on include:
• A lack of objective criteria
and quality factbased
information to support
your investment in
change.
• A complex, risky project
or programme of strategic
importance.
• You are receiving
mixed messages or are
A PwC framework of what
to focus on for project
delivery success consists of:
beginning to question
the quality of the status
reporting you are receiving.
• Concerns about the
organisation’s capacity
and capability to deliver
the change.
• Concerns about an implementation
or systems
vendor capacity and
capability to deliver the
change.
• Insufficient information
and insight into progress
of your transformation
projects.
• Projects beginning to run
behind schedule, over
budget, or there are significant
or a high number
of scope changes.
• Project issue resolution is
slow.
What good looks like:
1. Projects that are leadership-led,
sponsored by
senior executives who are
actively focused on outcomes.
2. Projects that are business-led,
focusing on the
content and quality of
what’s being delivered
with corporate strategy. To
avoid ending up as system
implementation projects
and shifting attention away
from your original business
objectives transformation,
projects should not be technology-led.
3. Stay focused on delivering
business outcomes. The
project’s goals need to be
clearly understood across
the team and the wider
organisation.
4. You know your project
structure and your team’s
skills and experience and
most importantly what skills
Clear
scope
Embedded
lifecycle
assurance and
learning
and experience
need supplementing
or sourcing
externally.
5. Taking prompt action to
ensure that the project is
resourced appropriately.
6. You have access to the right
information enabling you
to ask the right questions
and make informed, timely
decisions over the lifetime
of the project.
7. You aren’t overly reliant
on a third-party (risk losing
control of your project).
The contractual obligations
of any third-party are
clearly aligned with your
project objectives.
Six project to-dos
Engaged
stakeholders
Highperforming
teams
Set up for success
You need to make sure upfront
that you have the right project
governance and leadership
in place. This includes
effective sponsorship, strong
stakeholder management and
third party relationships. Clear
objectives, scope and benefits
make a strong compelling
business case.
Right people, in the right
place, making informed
decisions
Successful projects rely on
having experienced, skilled
people who know how to
deliver them, along with business
people who have deep
knowledge of the organisational
functions and processes.
Good reporting doesn’t guarantee
success
Governanceenabling
decision
making
Focused
benefits
management
The 12 Elements
of Delivery
Excellence
Integrated
suppliers
Agile change
control
Effective and accurate progress
reporting is critical, but
don’t spend too much time and
effort on reporting and progress
meetings at the expense of
the quality of delivery.
Keep an eye on the bigger
picture
Project leadership needs to
remain objective and focus on
what really matters.
Projects are never easy
Transparency of issues, which
Managed
risk and
opportunities
Active quality
management
Smart
financing
Deliveryenabling
plans
allow you
to tackle them
early and head on.
Projects are inherently
complex and you should
expect to deal with some difficult
issues.
Projects don’t exist in a
vacuum
Regularly connect with the
wider organisation and be prepared
to reflect changes driven
from outside of the project.
The comments in this article
of a general nature and should
not be relied on for specific
cases. Taxpayers should seek
specific advice.
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24 WAIKATO BUSINESS NEWS January/February 2020
Gallagher achieves
certification
Gallagher has achieved
certification under Plastics New
Zealand’s Operation Clean
Sweep programme, which
aims to keep plastics out of
marine environments through
good housekeeping and pellet,
flake, and powder containment
practices. Gallagher’s
manufacturing site in Hamilton
is one of just 59 New Zealand
premises to achieve this
certification.
Waitomo takes
low-emission step
Energy companies Waikatobased
Waitomo Group and
Taranaki-based Hiringa Energy
have announced their intentions
to work in partnership to
develop New Zealand’s first
nationwide hydrogen refuelling
stations network. They will work
on the detailed engineering
requirements and consenting
for a network of hydrogen
refuelling sites - some of which
will be on existing Waitomo Fuel
Stops.
Tompkins Wake
ranks
Tompkins Wake has gained
rankings in six practice areas
in the Legal 500 Asia Pacific,
up on two the previous year.
The Hamilton-based firm
now has 16 recommended
lawyers – seven more than
last year. It is the only law firm
in Waikato and Bay of Plenty
to be ranked in The Legal 500
Asia Pacific this year. Tompkins
Wake featured in the rankings
for their work in dispute
resolution, corporate and M&A
(mergers and acquisitions),
intellectual property, real estate
and construction, banking
and finance, and projects and
resource management including
environmental. The Legal 500
is an independent organisation
that analyses the capabilities of
law firms around the world.
Real estate ups
and downs
Hamilton house prices
increased by 63 percent in the
decade since January 2010,
rising from an average asking
price of $408,739 in January
2010 to $664,696 in December
2019, according to data from
realestate.co.nz. In Matamata-
Piako and Waipa the average
asking house price increased
by 47 percent and 45 percent
respectively. During the same
perioed, Waitomo district
bucked the trend, with a 20
percent decrease in average
asking price from $381,098 to
$304,484.
Grad set for US
bootcamp
Hamilton-based product
development manager and
Wintec engineering graduate
Huzaifa Mohsinally is about
to take part in an exclusive
MIT-Harvard Medical School
Healthcare Innovation
Bootcamp in the United States.
It is an accelerated learning
programme which prepares
participants to comprehensively
contribute to healthcare
innovation. Mumbai-born
Mohsinally, 26, works for DEC
International NZ.
Cannasouth appoints new CFO
Hamilton-based medicinal cannabis
company Cannasouth has appointed
Colin Foster as the company’s new
chief financial officer.
Foster will succeed Rob
Braithwaite, who has
been working with
the Cannasouth team since
its inception and played an
important role in preparing the
company for its public listing
in June 2019.
Cannasouth CEO Mark
Lucas says the transition is a
logical progression as Cannasouth
grows from a purely
research-based organisation
into a fully commercial enterprise.
“Rob played an integral
role in the formation of Cannasouth
and helped us navigate
our way through the complex
process of becoming a listed
NZX company.
“Rob has built a solid financial
foundation from which we
can now grow into the next
phase of our business.
“Colin is a chartered
Karl Retief
accountant with strong corporate
and financial management
skills gained over 33 years of
senior financial leadership at
Tatua Dairy Co-operative Ltd
and Anchor Products Ltd.
“His wide general management
experience will add significantly
to the senior leadership
team of Cannasouth.”
In October 2019, Cannasouth
expanded with the acquisition
of a 60 percent strategic
stake in Midwest Pharmaceutics
NZ Limited. Since then,
the Government has released
its new medicinal cannabis
regulations and Cannasouth
Cultivation Ltd has received
resource consent to begin construction
of its medicinal cannabis
cultivation facility in the
Waikato.
In announcing Foster’s
appointment, Lucas said the
company is now well placed to
move to full commercial production
as soon as the appropriate
licences can be obtained
once the Government’s scheme
comes into force on April 1.
Foster was the general manager
finance and administration
for Waikato-based Tatua
Dairy Cooperative, where he
was instrumental in developing
subsidiary businesses in Asia
and the US.
He also held a senior
financial management role
at Anchor Products, which
subsequently became part of
Fonterra. He holds a Bachelor
of Management Studies and
a Diploma in Treasury Management
from the University
of Waikato and is a member
of the Institute of Chartered
Accountants in Australia and
New Zealand.
“I am excited to join Cannasouth
at this early stage of
its corporate development,”
Foster said. “The focus of Cannasouth
will be on delivering
value added, top quality, highend
medicinal cannabis products
and I am looking forward
to playing a part in making that
happen.”
Colin Foster
TGH appoints GM property
Tainui Group Holdings
has appointed Karl
Retief as general manager
property.
TGH chief executive Chris
Joblin said Retief brings
almost two decades of experience
in managing multi-property
portfolios.
“His appointment is timely
as we look to grow our capability
as a significant commercial
property investor in
Waikato and South Auckland
and deliver long-term returns
for Waikato-Tainui,” Joblin
said.
Windows 7 a security risk
By DAVID HALLETT
Company-X co-founder
and director
Hundreds of millions of
Windows 7 computers
became vulnerable
to cyber-attacks after Microsoft
ended support for its
popular operating system on
January 14.
The end of support means
Microsoft will no longer provide
security updates for the
11-year-old operating system.
Technology writer Ed Bott
estimated about 19 percent of
more than a billion computers
running Windows were still
using Windows 7 after support
ended. One of the UK’s leading
enterprise IT websites IT
Pro suggested it was almost
double Bott’s estimate at 36
per cent.
“If you continue to use
Windows 7 after support has
ended on January 14, 2020,
your PC will still work, but it
may become more vulnerable
to security risks,” Microsoft
said in a post.
A high percentage of the
Windows 7 machines still
in use will be in small and
medium sized businesses,
many without on-site technology
staff in the loop about the
end of Windows 7 support.
Windows 7 machines can
either be upgraded to Windows
10, providing they meet the
minimum requirements, or be
replaced with new models with
Windows 10 pre-installed.
Users reluctant to
upgrade to Windows
10 are playing into
the hands of cyber
criminals who
unleashed nearly
68 million strains of
Windows malware
(malicious software)
in 2018.
The minimum requirements
for Windows 10 are a 1
gigahertz or faster processor,
1 gigabyte (GB) of RAM for
a 32 bit processor or 2 GB of
RAM for a 64 bit processor, 16
GB of hard drive space for 32
GB processors and 32 GB of
hard drive space for 64 bit processors,
and DirectX9 graphics
card or later with Windows
Display Driver Mode
1.0 driver with a minimum
800x600 display.
Business users also have
the option of opting in to
Microsoft’s Extended Security
Updates for up to three
years. Prices start at US$25
per machine per year and double
each year. The idea behind
this offer is to give large corporations
with hundreds or
thousands of machines time
to finalise their upgrade plans.
But it will only delay the inevitable.
Microsoft would prefer
businesses to upgrade.
Some businesses, with a
Retief has been working on
contract for TGH since July.
His most recent property role
was 17 years with listed company
Kiwi Property where his
role as general manager retail
portfolio involved running
New Zealand’s largest retail
property portfolio, including
developments such as Sylvia
Park in Auckland and Centre
Place in Hamilton.
Retief said he was
attracted to work at TGH by
the opportunity to deliver new
and exciting property projects,
and help the iwi build an
history of light usage, may opt
for Apple iPads or Android
tablets. Some will switch to
Apple Macs, but the majority
are likely to remain on PC,
especially if they rely on legacy
software for their business.
Those who remain on Windows
7 are putting their passwords
and business critical
data at risk.
Users reluctant to upgrade
to Windows 10 are playing
into the hands of cyber criminals
who unleashed nearly 68
million strains of Windows
malware (malicious software)
enduring high-performance
team.
Tainui Group Holdings
manages around $950 million
of assets, including significant
whenua and property holdings
within the Hamilton CBD.
Other major projects underway
include the 480-hectare
Ruakura inland port and logistics
hub, construction of the Te
Arikinui Pullman Auckland
Airport Hotel with joint venture
partner Auckland Airport,
as well as a 40-room extension
to the Novotel Hamilton
Tainui Hotel.
in 2018.
Computer Emergency
Response Team operations
manager Declan Ingram said it
was important computer software
was up to date and fit for
the modern environment.
“Updating systems can
be a fine balance for organisations.
There are cost and
security aspects that need to
be balanced by the business,”
he said.
Read Cert NZ’s top 11
cyber security tips for your
business at https://www.cert.
govt.nz.

VALENTINES
WAIKATO BUSINESS NEWS January/February 2020
25
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26 WAIKATO BUSINESS NEWS January/February 2020
Should my business get its own app?
Since Apple launched the AppStore in
2008, smartphones and apps have literally
changed the way we interact with the world.
So, should your business get its own app?
From reading the news
to paying bills, from
connecting with friends
and family to ordering our
takeaways, from watching TV
shows to learning the road
rules – we live our life through
apps.
Recently at a food court I
noticed a group of six friends
having lunch together, but not
one of them was talking – they
were all glued to their phones,
stuck in the world of infinite
scroll. (How often are we
guilty of that?)
Since apps have taken over
the world, and are consuming
people’s attention, does it
make sense for your business
to get its own app?
The answer to that question
very much depends on the
nature of your business.
Whole businesses have
been built on apps – social
media companies for example,
plus the likes of Uber Eats,
Lime scooters and more.
Closer to home, the list
of New Zealand’s top downloaded
paid iPhone apps of
2019 featured several NZ-specific
apps.
According to Apple, the top
five downloaded paid apps in
New Zealand last year were:
1. New Zealand Driving
Theory Test
2. Coastguard New Zealand
3. The Wonder Weeks
4. Road Code Learners
Test New Zealand
5. Te Reo Māori
So, four of the top five paid
apps were New Zealand-specific.
Whereas in the list of top
free apps for New Zealand, the
highest ranking New Zealand
app was TVNZ at number 20.
The only other New Zealand
apps in the top 30 belonged to
Vodafone NZ, Spark, Air NZ
and ANZ.
Seeing that these New
Zealand household names
only just scraped into the top
30 is a good reality check. If
you’re thinking about getting
an app built for your business,
it is important to realise that a
“build it and they will come”
mindset does not work in the
world of apps.
Secondly, even when you
manage to get users to download
your app, studies by
Quettra found that 77 percent
of apps stop being used within
just three days. After 30 days
that figure jumps to 90 percent!
If that surprises you, just
pause and think about how
many apps you have installed
on your phone, and which
apps you actually use most
weeks. The number of apps
that we regularly use is tiny
compared with the vast number
of apps available.
But apps can still be beneficial
for some businesses.
Firstly, if an app is part of
your core product offering,
then of course you need to
invest in the app.
But for businesses where
an app is completely optional,
here are two key questions that
can help you decide whether
an app will help your business.
How big and engaged is
your customer-base?
The New Zealand companies
that made it onto the top
30 downloaded apps in New
Zealand are big household
names with hundreds of thousands
of customers each and
they already have customer
portals for their customers to
login to. So, it makes sense for
these businesses to have their
own apps.
While your business might
not be as large, if you have a
sizeable customer-base that is
highly engaged, with highly
THE DIGITAL WORLD
> BY JOSH MOORE
Josh Moore is the head marketing fanatic at Duoplus, a
Hamilton-based digital marketing agency that helps clients
across NZ grow faster. www.duoplus.nz
regular touch points, it could
make sense to have an app.
For example, do you have a
customer login portal and your
Analytics shows that many
customers are logging in on
their mobiles? This could be a
good indicator of potential for
an app.
In this situation an app’s
purpose would be to serve
your existing customer-base.
What doesn’t work is thinking,
“I want more customers in
my XYZ business so I’ll get
an app. Potential customers
will download it and then use
it to contact me”. This type of
strategy never works. If your
aim is to get found by more
customers, it would be far better
to invest in Google Ads or
Facebook and Instagram ads
instead.
What unique usefulness
will the app provide?
Since 77 percent of apps
stop being used within three
days, this second questions
requires that you identify what
your app will provide that is
uniquely useful and will cause
your customers to use it again,
and again, and again.
If your website is mainly
information and marketing
material, then having
that information in an app is
not useful enough to get the
user to open your app again.
They’ll just visit your website
in their mobile browser.
Whereas, do your customers
need to upload images or
forms to you regularly? An
app could give them a much
more user-friendly mobile
experience.
Perhaps you have some
specific tests or reporting that
your customers need to do
while out and about - offering
an app could make it much
easier for them.
If you can define a clear
unique useful purpose, that
can’t be easily satisfied on
your website, it could be a
good reason to look at developing
an app.
But if instead you were
wondering if an app will
help you get found by more
customers, the answer is a
very definitive “no”. We find
the best way to get found by
more customers is to use digital
advertising to get your
ads inside of those apps that
people are already glued to.
I recommend ads in Google,
YouTube, Facebook and Instagram
as powerful ways for
getting found.

WAIKATO BUSINESS NEWS January/February 2020
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28 WAIKATO BUSINESS NEWS January/February 2020
BARNARDOS
Creating strong
foundations for
children and families
in the community
Barnardos Early Learning supports
children, whānau and communities so that
all children can flourish and reach their
potential. Learning starts from the moment
children are born, and the first five years of
development creates a strong foundation
for the rest of their lives.
This February we are
excited to open our
doors to “Te Rapa”, our
second early learning centre
in the Hamilton community,
as well as our new Waikato
home-based educator network.
Te Rapa is a bright and
welcoming space with large
indoor and outdoor play areas,
and is purpose-designed to
stimulate and develop children’s
natural curiosities. Our
centre also has separate areas
for babies and toddlers, to
provide for their developmental
needs.
We know that having
high-quality, convenient early
learning options close to
schools makes a huge difference
to parents and whānau.
Te Rapa is a one-minute drive
from Forest Lake School,
Vardon School and St Peter
Chanel School – making
dropoff and pickups for siblings
relaxed and simple. Te
Rapa complements our existing
centre in Hamilton “Te
Totara”, which opened in
2010 in Rototuna, next door
to Te Totara Primary School.
At Barnardos Early Learning
we nurture the uniqueness
of every child, by providing
both centre and home-based
options. Some children thrive
in our early learning centres
and can’t wait to return for
another day of fun and exploration.
Other children feel
more comfortable in smaller
settings, in a place that’s like
their own home. We give
whānau this choice and have
a solution for all children,
including a blended option for

BARNARDOS
From experience we know that offering a
choice of early learning options is important
to meet a child or family’s needs.
PlaceMakers
a child to attend sessions at our
centre, as well as having
sessions with a home-based
educator. This is great for
transitioning children from
home-based to centre-based
early learning, or matching
our services to a whānau’s
particular needs.
Home-based and centre-based
early learning
provides a comprehensive
programme of learning experiences,
planned and supported
by qualified teachers. With
our two Hamilton centres and
Waikato home-based network,
Barnardos can cater to the different
needs of all Hamilton
families and whānau.
Whether centre or home
based, we place emphasis on
creating a sense of wonder,
connectedness, and responsibly
to the natural environment
for every child. Children
from all our centres and
home-based early learning
networks throughout Aotearoa
participate in many visits and
activities, including nature
reserves, animal parks, science
exhibitions, neighbourhood
clean-ups, and visiting
and local parks. This is what
you can expect from our new
services in Hamilton too. We
want children to explore and
develop a growing interest
and responsibility for their
environment and learn about
their role as kaitiaki of the
world around them.
No child is an island. Children
exist within the context
of the family, whānau
and community. We value
the principle of whanau
-ngatanga – a sense of family
connection and relationships
built through shared experiences
and working together,
which provide children with
a sense of belonging. Te Tiriti
o Waitangi is intrinsic to the
way we work at Barnardos,
and creating opportunities for
cultural connections is part
of daily learning. Throughout
Aotearoa, we demonstrate
our community development
approach in action, acknowledging
the importance of
bringing everyone together.
Whānau evening and weekend
celebrations with arts and
crafts, storytelling and language
learning from different
nationalities are a great way
for our diverse communities
to share and celebrate their
own cultures, and for others
to learn and embrace cultures
different to their own.
Our general manager Barnardos
early learning Jo Lambert
explains that “for 40 years
Barnardos has been offering
home-based early learning,
and so opening a home-based
network in Hamilton to complement
our new centre in Te
Rapa was a natural choice.
From experience we know
that offering a choice of early
learning options is important
to meet a child or family’s
needs. We are now welcoming
teacher and educator applications
from individuals who are
interested in a career in early
learning.”
Barnardos Early Learning
is part of Barnardos New
Zealand, which is Aotearoa’s
charitable NGO for children
and whānau. For 60 years,
we’ve been part of communities
around Aotearoa, helping
children and young people to
shine bright in childhood and
beyond. Today our unique
combination of social services,
early learning services,
and advocacy for the child
sets us apart.
Our early learning services
contribute to Barnardos New
Zealand’s broader vision for
each and every child – ‘an
Aotearoa New Zealand where
every child shines bright’.
Our shareholders are the
children of Aotearoa, and
through Barnardos Early
Learning, we are here to create
a social profit for them. That
social profit manifests itself in
resilient communities, families
and whānau, and tamariki
who benefit from learning and
social development from an
early age. It also means we
can reinvest in our staff, services,
facilities and innovative
learning programmes.
We’re making a positive,
long-lasting difference to children's
lives every day.
Hamilton
Proud to be associated with Cornerstone
Developments with the new build for Barnardos
Congratulations
Congratulations
Baiinardos, Baiinardos, Te Rapa!
Te Rapa!
It’s been our privilege It’s been to our partner privilege with to Barnardos partner with Early Barnardos Learning Early to design Learning and to design and
deliver their contemporary deliver It’s been their our contemporary privilege philosophy-first to partner philosophy-first early with learning Barnardos early environments.
Early learning Learning environments. to design and
deliver their contemporary philosophy-first early learning environments.
Barnardos Te Rapa Barnardos has been Te Rapa designed has been with designed free movement with free and movement respect for and the respect for the
child as key philosophies. Barnardos child as key Te philosophies. Deliberately Rapa has been choosing Deliberately designed warm with choosing natural free movement warm colours natural allows and colours the respect allows for the the
space to feel calming child space as to and key feel philosophies. nurturing. calming and There Deliberately nurturing. is enough There choosing flexibility is enough warm for the flexibility natural staff colours for the allows staff the
to provide subtle space to provide environment to feel subtle calming changes environment and as nurturing. well. changes There as well. is enough flexibility for the staff
to provide subtle environment changes as well.
Congratulations Congratulations Barnardos your Barnardos latest on bespoke your latest early bespoke childhood early centre childhood – centre –
we look forward Congratulations we to look seeing forward the positive Barnardos to seeing impact the on positive your this latest has impact on bespoke the this Te Rapa has early on community.
childhood the Te Rapa centre community. –
we look forward to seeing the positive impact this has on the Te Rapa community.
Play ‘n’ Learn exists Play ‘n’ to Learn support exists the to early support education the early operators education to create operators to create
COMMUNITIES Play COMMUNITIES OF ‘n’ LEARNING; Learn exists OF where LEARNING; to support families, where the teachers, early families, education children teachers, operators and management
children to create and management
are brought together COMMUNITIES are brought in caring together OF for LEARNING; and in caring educating for where and citizens families, educating of the teachers, citizens future. children of the future. and management
are brought together in caring for and educating citizens of the future.
Proud to associated with this new
build for Barnardos
• Driveway
and carpark
construction
• Cartage
• Repairs
• Siteworks
• Drainage
• Bulk excavation,
demolition and
siteworks
• Tarsealing
• All kerbing
requirements
+ + = DIFFERENTIATE
= DIFFERENTIATE
OUR EXPERIENCE OUR EXPERIENCE YOUR PHILOSOPHY YOUR PHILOSOPHY ENVIRONMENTS ENVIRONMENTS
AND INNOVATIVE AND OUR INNOVATIVE
EXPERIENCE AND VISION AND YOUR VISION PHILOSOPHY DESIGNED DESIGNED ENVIRONMENTS
TO TO
PROCESS PROCESS AND INNOVATIVE AND VISION
DESIGNED TO
+ =
PROCESS
DIFFERENTIATE
playnlearn.co.nz playnlearn.co.nz | 0508 111 444 | 0508 111 444
playnlearn.co.nz | 0508 111 444

30 WAIKATO BUSINESS NEWS January/February 2020
CHILD FOCUS
Pre-schoolers enjoy
independence
Independence is one of the most crucial
human desires. Children will frequently try
to wrangle an item off a parent to do it for
themselves. They want to put their own
shoes on, to use the toilet themselves, to
help to prepare food, and to then eat for
themselves using small forks and spoons.
They do want to grow up.
In Montessori, we call
the activities mentioned
above, examples of “Prac-
tical Life”. This category of
our classroom includes activities
that allow a child to
contribute to the family, the
classroom, and also to have
independence and control
over their own body.
While many families see
the value of the Montessori
education in our 3-6 year old
pre-school classroom with
children who enjoy reading,
writing and mathematics, it
is surprising to see how many
toddlers simply haven’t been
given the opportunity to do
basic practical life activities
at home for themselves. It is
common sense (and in fact
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science) that children simply
need to master independence
and control over their own
body (for example, feeding
themselves using a spoon)
before other curriculum offerings
(for instance, holding a
pencil correctly and writing).
Many children don’t know
how to sit at a table at lunch
time. It’s such a simple thing.
Perhaps they don’t eat at a
table at home, or they sit on
someone’s knee. Perhaps
Nana chases the child around
the house trying to shovel
food in when the child isn’t
looking. Or the easy option
of providing milk is taken – a
whole food to sustain a baby
calf, which then fills the child
up, so they don’t eat, they
don’t taste different foods
(perpetuating picky eating),
they don’t develop their jaw
muscles (impacts on speech),
they can’t use a spoon, and in
some cases the toddler won’t
let their bottle go. When in
fact, toddlers are capable of
drinking from a plastic sippy
cup by the time they are one,
and from a glass by around the
age of two. IF we let them.
Montessori discovered that
all children have a desire for
independence. Toddlers in
particular have strong ideas
for ‘how’ something should
be done. They will also get
agitated if it isn’t done as they
feel it should be, or if it is done
for them that they feel they
could do for themselves. And
without the ability to speak,
this can be a particularly frustrating
time for everyone!
Tantrums are often a symptom
of children wanting to do
things for themselves, but not
being given enough time to
achieve it for themselves, particularly
when they are being
rushed or not given enough
notice or time that it is time
for XYZ. It is certainly hard
for busy parents to slow down
to the brain processing speed
of a toddler when they need to
leave the house NOW! And all
we parents are trying to do is
just get by…
Dr Maria Montessori spent
a lot of time observing children
to figure out strategies to
best respect children as they
go through the challenge of
gaining independence and
doing meaningful work that
they can be proud of. It is her
scientific approach to child
development that is integral
to a Montessori preschool and
how we teach children.
Fountain City Montessori
now has two centres in Hamilton
for 0-6 year olds – the first
in the CBD in Claudelands,
and their newest centre which
is now open near the hospital
on Tawa St. You would truly
be amazed at the types of
activities that our toddlers can
You would truly be
amazed at the types
of activities that our
toddlers can proudly
do for themselves.
proudly do for themselves.
With extended hours for
busy working families, visit
us now in person, or on check
us out online - www.fcm.nz –
we’d love to meet you!
Rowena Harper
Managing Director,
Fountain City Montessori
Our NEW Tawa Street
Montessori daycare is
NOW OPEN!
We are the second Fountain City Montessori site - a family orientated, nurturing,
calm and respectful environment for 0-6 year olds near the hospital. We have longer
opening hours from 6.30am to 6pm, perfect for working families. Book an appointment
now to see how a Montessori classroom operates. We look forward to meeting you!
Open 6.30am - 6pm 07 843 0441 www.fcm.nz
103 Tawa Street, (Off Kahikatea Drive), Melville, Hamilton

BACK TO SCHOOL
WITH BUSIT
WITH 24 ROUTES CROSSING
THE CITY, MOST SCHOOLS ARE
EITHER ON A BUS ROUTE OR
JUST A SHORT WALK AWAY.
More details including full maps for each route,
timetables and exact locations of all the bus stops
are on www.busit.co.nz. And while you’re there,
check out the Journey Planner, and information on
the free Transit realtime app.
Free realtime bus app.
Download Transit.
CATCHING THE BUS
Stand on the footpath near the
front of the designated bus stop.
Many bus stops are used by more
than one route, so as the bus
approaches, check the route number and
destination displayed on the front of the bus.
Raise your arm as a signal to the driver that you
want the bus to stop.
WHENEVER YOU TRAVEL IN THE
CITY, YOU CAN TRANSFER ON
TO ANOTHER BUS FOR FREE,
SO LONG AS IT’S WITHIN AN
HOUR OF BUYING YOUR TICKET.
SAVE WITH A
BUSIT CARD
If you’re going to use the bus regularly, pick yourself up
a BUSIT card and get a discount on your fares every time.
Child fares reduce from $2.20 to $1.70 and it’s easy to get
organised:
BUYING AND USING YOUR CARD
Purchase your card from the driver or at the Transport
Centre. There’s a one-off $5 cost to pay for the card and
then you can top it up with any amount of $10 or more.
When you buy your card, keep your original receipt – this
has a reference number on it which helps us transfer your
credit onto a new card if you lose yours.
You just have to present your card when you get on the bus
and the driver will give you a ticket as usual. You’ll see a
figure on your ticket that shows you how much credit you’ve
got left on your card. When it gets low, just pay the driver in
cash to top it up, or by cash or Eftpos
at the Transport Centre.
A BUSIT CARD WILL SAVE
YOU OVER 20% ON FARES.
Child fares apply to
children aged 5-14 and
year 9-13 students in
school uniform or with
approved school ID.
TRAVEL
BY BUS!
HAMILTON INTERMEDIATE SCHOOLS
Berkley Normal Middle School
Hillcrest to Cambridge Road
Crawshaw School
Frankton to Lloyd Drive
Fairfield Intermediate
11 Fairfield, Rototuna Circular to Clarkin Road, or
Orbiter or 4N Flagstaff North to Peachgrove Road
Hamilton North School
Fitzroy or
Hammond or Fow St
Hamilton West School
Fitzroy or
Hammond or Fow St
Maeroa Intermediate School
Te Rapa to Maeroa Road
Marian Catholic School
Orbiter to Palmerston St, walk to
Orbiter to Palmerston St, walk to
Orbiter or 4N Flagstaff North to Clyde Street.
Silverdale, Hillcrest, or Hamilton East/Uni to Grey
St, then walk to Clyde St
Melville Intermediate School
C Comet to Ohaupo Road, walk down Mount View Road
Peachgrove Intermediate School
University,
Peachgrove Road
Rhode Street School
Dinsdale or
Orbiter or 4N Flagstaff North to
Orbiter to Killarney Road.
Bremworth to Duke Street and walk to Rhode Street
Southcity Christian School
C Comet to Deanwell Avenue, then walk to Collins Road
Southwell School
Orbiter or 4N Flagstaff North to Peachgrove Road
St Columba’s Catholic School
Frankton to Rifle Range Road
St Joseph’s Catholic School
RC Rototuna Circular to Clarkin Road or
Flagstaff or Rototuna to Heaphy Terrace.
Flagstaff to Heaphy Terrace
St Peter Chanel Catholic School
Northern Connector to Te Rapa Straight or
Te Rapa to Garnett Ave
St Pius X School
Fitzroy to Pine Avenue
Te Rapa School
Orbiter or Pukete to Moreland Avenue
Waikato Waldorf School
Rototuna Circular to Barrington Drive
Whitiora School
CBD Shuttle to Anglesea Street
HAMILTON HIGH SCHOOLS
Fairfield College
Flagstaff, 11 Fairfield, Rototuna or
Rototuna Circular to Bankwood Rd.
Fraser High School
Nawton to Waimarie Street or Orbiter to Ellicott Road
Hamilton Boys’ High School
4N Flagstaff North, University or Orbiter to Peachgrove Rd
Hamilton Christian School
Rototuna Circular, Flagstaff, 4N Flagstaff North,
Rototuna to Borman Road
Hamilton Girls’ High School
Any bus that terminates at the Transport Centre, then a
short walk to Ward Street
Hamilton Junior High School
Te Rapa to Bryant Road, then walk to Heath Street
Hamilton North School
Pukete to Sandwich Road, then walk to Warwick Avenue
Hillcrest High School
Silverdale to Masters Avenue
Melville High School
C Comet to Ohaupo Road, then walk to Collins Road
Nga Taiatea Wharekura
Frankton to Rotokauri Road
Rototuna High Schools
Flagstaff, Rototuna, Rototuna Circular to
Kimbrae Drive or 4N Flagstaff North to Borman Rd
Sacred Heart Girls’ College
Orbiter or 4N Flagstaff North to Clyde Street.
Silverdale, Hillcrest or Hamilton East/Uni
to Grey St, then walk to Clyde St
St John’s College
Silverdale or Hamilton East Uni to Hillcrest Road
St Paul’s Collegiate School
Orbiter, 4N Flagstaff North to Hukanui Road.
Flagstaff, Rototuna to Bankwood Road
Tai Wananga
4N Flagstaff North, Orbiter to Peachgrove Road
Te Kōpuku High
Orbiter or Nawton to Foreman Road
Waikato Diocesan School for Girls
Rototuna Circular to Clarkin Road or Chartwell to
River Road, Flagstaff, Rototuna to Bankwood Road
If you have any questions about bus routes, or timetables and fares, our team at the
Transport Centre are here to help. Look for the BUSIT counter inside the Transport Centre
– we’re open from 8am until 4.30pm, Monday to Friday.

C
32 WAIKATO BUSINESS NEWS January/February 2020
CHILD FOCUS
At Kip McGrath Hamilton West &
East we have been successfully
providing Maths and English tuition
to primary and secondary children
through 80 minute sessions which
include one-on-one attention with a
teacher, and a combination of written
and computer-based activities in a
small group learning environment.
Success in learning helps to boost a
child's self esteem and encourages
a positive attitude towards learning.
The Centres have a great reputation in
Kip McGrath Hamilton West & East
Hamilton for providing excellent up to
date and relevant tuition in Maths and
English; reading, writing and spelling,
as well as science. They have caring,
knowledgeable teachers who inspire
students to achieve high goals as well
as supporting low ability students
to make pleasing progress. Dyslexic
students are well catered for.
Book a FREE assessment today and
find out how we can help your child
build a brighter future!
Hamilton East:
29 Hukanui Road Farfield, Hamilton 3214 I Phone 07-853 5013
Hamilton West:
89 Rimu Street, Whitiora, Hamilton 3200 I Phone 07-848 2262
203789AA
Encouraging creativity in the Arts
Music, Art, Drama & Dance Classes
Taster Sessions available
Bookings essential
OPEN FOR ENROLMENTS NOW!
29 Gilchrist Street, Avalon, 3288
07 444 5047
admin@exciteacademy.com
www.exciteacademy.co.nz
Would you like your child to be
more resilient, confident and calm?
MOVEMENT CLASS FOR BOYS WHO WANT
TO BE AGILE, ACTIVE AND STRONG
Let us show you how
by enrolling your
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Wild Fit Kids PR.pdf 1 23/01/20 10:57 PM
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Phone: 027 245 2749
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www.valerielissettedance.co.nz

CHILD FOCUS
WAIKATO BUSINESS NEWS January/February 2020
33
High-quality care
and education
Curious Cubs Early Learning Centres provide a stimulating
educational environment with qualified early childhood educators.
Curious Cubs is committed to providing high-quality care and
education in a learning environment that stimulates and provokes
children to investigate, nurturing their natural curiosity.
Two locally owned centres,
Hillcrest and Hamilton LOCATION Central
CENTRAL CITY OPENING 2017
OPENING EARLY 2017
Norton Road
Seddon Road
Norton Road
Seddon Road
CENTRA
Locally owned and operated
OPENING Licensed for 80 children OPENI
EARLY in three rooms
2017
High-quality ratios with qualifi ed teachers
Nutritious meals provided
Register your interest online
CENTRAL CENTRAL CITY CITY LOCATION
LOCATION
OPENING EARLY 2017
Both our Hillcrest and
City Centre feature natural
and stimulating
environments for children to
explore, learn and grow in. The
Both Centre’s at curiouscubs.co.nz
feature:
interior play spaces are filled
Founders
Theatre
with natural wooden furniture,
facebook.com/curiouscubscity
Stimulating environments inside and out that
email jenni@curiouscubs.co.nz
lots of light and all the walls
encourage children’s or phone curiosity 07 839 4130
and hunger to learn.
are covered in Autex to reduce
noise and make the play spaces
Qualified enthusiastic teachers with good teacher to child ratios.
OUR NEW LOCATION
more comfortable for every-
Locally Nutritious owned meals and provided.
one to be in. We transplanted
operated
a mature pohutukawa tree into
Transport
Centre
Centre Place
our playground at the City and
Licensed for Locally 80 owned New Save children and operated
in three rooms
Seddon Park
Register your Locally interest owned and online operated
Asian Fresh
at Hillcrest we already have a together. This means siblings
Licensed for 80 children in three rooms
at www.curiouscubs.co.nz Licensed Supermarket for 80 children or in The phone three rooms
Warehouse
or
wonderful tree that the children can learn and grow together. ment is aesthetically pleasing High-quality High-quality ratios High-quality with with qualifi ratios ed with teachers
qualifi ed teachers teachers
love to climb.
Curious Cubs is committed and inspires children’s learning
visit our Hillcrest centre 07 856 4424
Nutritious meals Nutritious provided
meals provided
Both centres have age appropriate
separate indoor areas; care and education in a learn-
reciprocal relationships with
Register your interest Register online
your interest online
to providing high quality child investigations. Responsive and
109 Cambridge meals Road, Kmart
Hillcrest
however, the outdoor space ing environment that stimulates
and encourages children are valued.
children, parents and whānau
Curious Founders
Cubs City Early Learning City at curiouscubs.co.nz
Centre: 150 at 07 curiouscubs.co.nz
Tristram 839 4130
Founders
Street, Hamilton Central, Hamilton
Theatre
facebook.com/curiouscubscity
provides many opportunities
Theatre
Located up the driveway behind facebook.com/curiouscubscity
150 email Tristram jenni@curiouscubs.co.nz
Street, New Hamilton Save Asian Central
Fresh Supermarket.
Register your email jenni@curiouscubs.co.nz
throughout the day for children to investigate, nurturing their
interest online
or phone 07 839 or 4130
phone 07 839 4130
of all ages to play and interact natural curiosity. This environ-
- Supplied copy
at curiouscubs.co.nz
Founders
OUR NEW LOCATION
OUR NEW LOCATION
Theatre
facebook.com/curiouscubscity
email jenni@curiouscubs.co.nz
Transport
Transport
Centre Place
Centre
Centre Place
New Save
Centre
New Save
Learn to Dance with:
or phone 07 839
CE
Seddon Park
Seddon ParkAsian Fresh
4130
Asian Fresh
Supermarket
Supermarket
The Warehouse
The Warehouse
Kmart
Kmart
JAZZ UNLIMITED DANCE STUDIO
OUR NEW LOCATION
Curious Cubs City Early Learning Centre: 150 Tristram Street, Hamilton Central, Hamilton
Qu
Curious Cubs City Early Learning Centre: 150 Tristram Street, Hamilton Central, Hamilton
Located up the Located driveway up behind the driveway New Save behind Asian New Fresh Save Supermarket.
Asian Fresh Supermarket.
American Jazz, American Tap, Classical Ballet, Hip Hop,
Transport
Contemporary. Plus Musical Theatre and acting classes.
Centre Place
Centre
New Save
Ages: 3 years to adult.
Seddon Park
Asian Fresh
Supermarket
The Warehouse
Learn in a caring, positive, joyful, inclusive and successful studio
culture. You are welcome to visit our upmarket facility and see
CE
O
the culture in action. We have highly trained teachers, superb
Kmart
exam results, the biggest range of top-quality syllabi, and fabulous
end-of-year Shows. Teaching standards are extremely high, and
exams are moderated by external experts. It’s a great place Curious to be.
Cubs City Early Learning Centre: 150 Tristram Street, Hamilton Central,
Saturday classes are also available. Class sizes are limited. Fees are
Located up the driveway behind New Save Asian Fresh Supermarket.
paid by the term.
We have the best facilities in the region - a new, custom-designed,
4-studio complex, with sprung floors, commercial air conditioning,
ventilation system, wall-length safety mirrors, double ballet barres,
with the latest health and safety features, viewing areas, and free
parking. We’ve been in Hamilton for nearly 30 years.
Licen
O
Enrolments are now open for Term 1, 2020. Spaces may be limited.
Please pre-register by email. Term 1 begins on Monday 3 February.
There is a full week of FREE classes prior to that, for students who
High-q
have completed their enrolment – enquire now.
Norton Road
Tristram Street
London Street
Bryce Street
Triple the
expertise
Seddon Road
Norton Road
Seddon Road
Tristram Street
Tristram Street
London Street
Tristram Street
London Street
Bryce Street
Barton Street
London Street
Anglesea Street
Bryce Street
Barton Street
Anglesea Street
Ward Street
Bryce Street
Barton Street
Ward Street
Anglesea Street
Barton Street
Victoria Street
Ward Street
Anglesea Street
Victoria Street
Victoria Street
Ward Street
B5525H
JAZZ UNLIMITED DANCE STUDIO
Email: jazzunlimited@xtra.co.nz | Phone: 838 0096
The timetable is on www.jazzunlimited.co.nz from 25 December.
PLANET DANCE
Partner dance classes - Ballroom, Latin, Salsa, Argentine Tango,
Modern Jive. Teens and adults. We are also wedding dance specialists.
Email: planetdance@xtra.co.nz | Phone: 838-0096
Founders
Theatre
Mark Ewing, Catherine Carleton & Andrew Quick
07 839 5870 / 17 Pembroke St / hamiltonorthodontics.co.nz

He says this includes a
The “pillars” of internationalisation,
innovation
Continued on page 4
34 WAIKATO BUSINESS NEWS January/February 2020
PUBLISHER
Deidre Morris
Ph: (07) 838 1333
Mob: 027 228 8442
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It’s a new dawn, it’s a new day
As we start a new year and a new decade,
I found myself reflecting on the last 12
months and thinking about what motivates
me to get out of bed in the morning.
Naturally, my family
was the first thing that
came to mind. Surf ski
paddling has been a passion of
mine for more than 40 years
and I enjoy the tranquility of
my evening training sessions
on the Waikato River.
More recently, I was honoured
to be invited to join
the Haeata Waka Ama team,
which recently medalled in the
2020 National Sprint Championships
at Lake Karapiro.
But when I’m not paddling
my own waka, I am motivated
and inspired each day
by the opportunity my team
and I have to help the Waikato
region thrive.
Improving the wellbeing
and prosperity of Waikato
communities is at the heart of
what we do.
It’s a big job. But our
responsibilities essentially boil
down to delivering on three
key priorities for our region –
building infrastructure, growing
capability and attracting
investment.
We didn’t just pluck these
priorities out of thin air.
Instead, they represent what
more than 250 of the region’s
business, iwi and community
leaders believe is essential for
Waikato to thrive.
These three themes capture
the essence of the Waikato
2018-2022 Regional Economic
Growth Programme, which we
launched in November 2018.
Since then, Te Waka has been
working hard to ensure all the
talking and planning translates
into action and gets results. So
we’re sharpening our aim.
Let’s talk infrastructure.
We need a strong platform
of infrastructure to support
our region’s growth. That
means making sure Waikato
is well-connected to the rest of
the country and the world by
road, air, rail and sea.
Te Waka is playing a leadership
role, talking with key
Government officials, promoting
Waikato’s infrastructure
needs, and providing a voice
for the region on the project
team for major projects,
such as the Hamilton-Waikato
Metro Spatial Plan.
Securing land for business
and housing development is
also a priority. Te Waka is connecting
businesses with the
right people at local councils
to help break down any barriers
to business development
and growth in our region.
We’re also tackling the
issue of housing availability
and affordability.
The Waikato Region Housing
Initiative – 2018 Housing
Stocktake showed that the
Waikato needs 51,000 more
houses in the next 25 years.
We already have a shortfall
of 7500, with 4500 of those in
Hamilton alone.
Te Waka is part of the working
group driving the Regional
Housing Initiative, which is
charged with finding solutions
to address the issue.
Housing solutions, like that
proposed at Te Awa Lakes,
will play a significant role
in helping Hamilton address
its housing needs, in terms
of both supply and affordability.
Te Waka helps ensure
these solutions are sustainable
DRIVING DEVELOPMENT
> BY MICHAEL BASSETT-FOSS
Chief executive, Te Waka: Waikato’s economic development agency
and contribute to improving
the well-being of our
communities.
A thriving economy also
relies on strong and consistent
energy, fibre and telecommunications
networks. This is where
the Digital 2025 Waikato Strategy
comes into play because
it’s all about creating a digitally
well-connected region.
Te Waka funds Waikato’s tech
sector lead, CultivateIT, to
deliver on this strategy.
To this end, we’re talking
with councils and key players
in our local electricity and
telecommunications industries
to make sure we have the infrastructure
and capacity to support
our region’s growth.
The nature of Te Waka’s
business means we do a lot of
talking, relationship building
and planning. Our job is to
lead, connect and enable. Rest
assured, we are taking action
and we are getting results. I
am committed to keeping you
up-to-date on our progress.
Waikato
AgriBusiness News
Book your
spot in the
March
issue
Fieldays
a focus for
international
trade
Delegations from nearly 20 countries are
coming to June’s National Agricultural
Fieldays as the Southern Hemisphere’s
largest agricultural event underlines its
reputation as an essential tool in the
country’s trade relationships.
T
By GEOFF TAYLOR
he 49th Fieldays at
Mystery Creek is gearing
up to be another
massive event following on
from last year when despite
very tough economic conditions
for dairying, Fieldays
attracted its second highest
attendance ever.
Many of the 1100 exhibitors
have begun the often significant
job of erecting sites and
New Zealand National Fieldays
Society chief executive Peter
Nation says staff have inducted
more than 7000 tradespeople
to work on the 114 hectare
property. Meanwhile volunteer
numbers have been expanded
this year to nearly 300 for the
June 14 event.
Fieldays’ theme this year
is “Leading Change” and one
AgriBusiness News
Waikato
M A Y 2 0 1 7 W W W . W B N . C O . N Z F A C E B O O K . C O M / W A I K AT O B U S I N E S S N E W S
vital element of that is leveraging
off Fieldays’ international
United Kingdom delegation
which has extra significance
in the post-Brexit era, while
the many other delegations
include teams from Mexican
and Vietnam.
“Meanwhile China is bringing
out two or three large trade
missions and the Koreans are
putting two entries into the
Innovation Centre.”
“Trade missions are looking
at either distribution in or distribution
out so the platform of
Fieldays enables willing buyers
and sellers to come together
and form trade relationships.
That is why we have the
International Business Centre.”
The theme “Leading
Change” relates to Fieldays’
two underling goals which are
growing agriculture through
innovation, internationalisation
and education and bringing
town and country closer
together.
representation, says Peter.
“We have nearly 20 countries
coming to exhibit or
visit.”
and education are represented
at the event through the
Call the team
on 07 838 1333 or email
info@wbn.co.nz
Peter Nation.

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McCaw Lewis Director, Daniel Shore & Operations Manager, Chris Wano
McCaw Lewis Director, Daniel Shore & Operations Manager, Chris Wano
Foster’s extensive redevelopment of 586
Victoria Foster’s Street extensive resulted redevelopment in a new home of 586 for law
firm Victoria McCaw Street Lewis. resulted in a new home for law
firm McCaw Lewis.
Their objectives were to find an open plan
office Their objectives space where were they to could find an live open their plan ‘one
team’ office philosophy space where but they also could ‘wow’ live their their client ‘one
whānau team’ philosophy and deliver but a also workspace ‘wow’ their staff client were
proud whānau of. and The deliver result is a a workspace big open space staff were
office proud on of. the The fifth result floor is a of big the open building space at 586
Victoria office on Street, the fifth with floor the of sixth the building floor devoted at 586
Victoria a reception Street, area, with client the sixth rooms floor and devoted a staff
room to a reception with enviable area, panoramic client rooms views and a over staff
Hamilton room with City. enviable The industrial panoramic chic views finish over is
exceptional.
Hamilton City. The industrial chic finish is
exceptional.
As a modern law firm with a 100-year
history, As a modern it’s also law very firm fitting with that a 100-year McCaw
Lewis’s history, brand-new it’s also very office fitting space that McCaw was part of a
project Lewis’s designed brand-new to create office space a new was identity part for of a
an project older designed part of town.
create a new identity for
an older part of town.
Director Daniel Shore says it took 2-3 years
and Director talks Daniel with multiple Shore says developers it took 2-3 before years
they and talks settled with on multiple the space developers at 586 Victoria before
Street. they settled “The opportunity on the space to at rejuvenate 586 Victoria and
invest Street. in “The the opportunity CBD was a good to rejuvenate fit for us and from
both invest a in community the CBD was and a business good fit perspective.
for us from
both a community and business perspective.
“We liked Fosters’ vision for this space, plus
they “We had liked the Fosters’ resource vision to get for this it done space, within plus a
fairly they had tight the timeframe.” resource to get it done within a
fairly tight timeframe.”
The contract was signed in September 2018
with The contract McCaw Lewis was signed scheduled in September to move in 2018
come with McCaw January Lewis 2019. scheduled to move in
come January 2019.
“We put a fair amount of faith in both Fosters
and “We[architects] put a fair amount Chow:Hill” of faith continues both Daniel. Fosters
and Chow:Hill” continues Daniel.
“I remember visiting the ‘new’ office space
in “I remember December visiting last year the and ‘new’ it had office been space
completely in December gutted. last year Somehow and it had Fosters been came
through completely and gutted. we were Somehow in by the Fosters end of came
January. through and we were in by the end of
January.
“Fosters’ ability to work under pressure and
engage “Fosters’ with ability sub-contractors to work under to pressure get the and
project engage over with the sub-contractors line was pretty to impressive. get the
project over the line was pretty impressive.
“I would work with Fosters again. They’re a
quality “I would organisation work with Fosters of dependable, again. They’re credible a
and quality good organisation people.” of dependable, credible
and good people.”
FOSTERS.CO.NZ . 07 849 3849
FOSTERS.CO.NZ . 07 849 3849