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Further information on the OMNIplus 24h SERVICE or our<br />

OMNIplus ServiceCards can be found at:<br />

www.omniplus.com<br />

Your advantages at a glance:<br />

24h SERVICE in our trained Service Points<br />

Europe’s largest service network: 600 Service<br />

Points with over 6000 trained employees<br />

cover all main travel routes in Europe<br />

Local public transport by touring coach is<br />

present in most major European cities<br />

Optimal supply of spare parts, through<br />

basic inventory & regular inspections<br />

All-round cover with our OMNIplus Basic &<br />

Premium ServiceCards<br />

The perfect bus-specific route planner as well as every<br />

Service Point near you is available on our homepage in the<br />

online Service Directory.<br />

EvoBus – A Daimler Company<br />

EvoBus GmbH, Mercedesstraße 127/6, 70327 Stuttgart | Corporate Marketing<br />

The OMNIplus Service Network<br />

Nationwide service by specialists


Bus-specific Service Points –<br />

anywhere near you<br />

All-round cover in case of an emergency<br />

You can rely on our service<br />

We offer you a comprehensive range of services with customised<br />

solutions. Whether at home or on the road – wherever you are,<br />

we’re always by your side. A promise we are able to live up to at<br />

all times with the largest service network and over 600 authorised<br />

Service Points in Europe.<br />

Your company’s success depends on the mobility of your ve -<br />

hicles. That’s why the availability of your vehicle is our top<br />

priority. If the worst comes to the worst, you are fully protected<br />

with our 24h SERVICE. Our central office is available round the<br />

clock, 365 days a year, by calling 00800 40204020*.<br />

OMNIplus offers you appropriately sized, bus-specific service<br />

centres. Regular, manufacturer-specific training events serve<br />

to ensure that all Service Point employees receive suitable<br />

further training. Currently, over 6000 trained employees guarantee<br />

the highest standards in all services offered.<br />

Our service categories BusWorld, BusPort and BusPoint<br />

guarantee a customer-oriented service. BusWorld Home<br />

(manu facturer-owned enterprises) and BusWorld Service Points<br />

meet the highest standards, while BusPorts form the basis of<br />

our Service Network. In some markets with smaller bus stocks,<br />

BusPoints are added to our service network as emergency-only<br />

Service Points in case of a breakdown.<br />

Whether maintenance, repairs, accident repairs or supply of<br />

original parts – we offer you a nationwide bus expertise: our<br />

Service Network covers all main travel routes as well as local<br />

public transport in almost every major city across Europe. You<br />

can place your trust in a trend-setting range of services that<br />

sets qualitative and customer-specific milestones.<br />

Of course, with our services, we take care of your mobility needs<br />

quickly, flexibly and always with original parts. Our breakdown<br />

assistance guarantees the shortest possible downtimes. Where<br />

fast assistance is not possible, we help you to stay mobile. Our<br />

OMNIplus AdressPool, our replacement bus service, enables<br />

you and your passengers to keep moving.<br />

The use of our services requires the OMNIplus Basic or Premium<br />

ServiceCard. This ensures, you are always covered in case of a<br />

breakdown.<br />

To ensure an optimal supply of spare parts in every Service<br />

Point, there is a basic inventory. Our ambition is to keep the<br />

service quality of OMNIplus consistently high – that’s why all<br />

Service Points are regularly audited. Each year, in addition to<br />

training events for workshop employees, an in-house competition<br />

within the Service Points also assesses such things as<br />

measurements of customer satisfaction.<br />

*Applies in almost every European country. Numbers for other countries can be found<br />

in the OMNIplus Service Directory or at www.omniplus.com.

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