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Credit Management July and August 2020

The CICM magazine for consumer and commercial credit professionals

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SECTOR COMMENT<br />

DINING OUT<br />

Has the restaurant industry had its chips?<br />

AUTHOR – Peter Kubik<br />

THE restaurant industry is<br />

suffering, with the UK’s<br />

Top 100 restaurant groups<br />

making a loss of circa<br />

£151m last year. This<br />

was partly due to costs<br />

associated with the increase in minimum<br />

wage from £7.83 to £8.21 in April 2019,<br />

alongside high rents affecting the high<br />

street in general.<br />

High <strong>and</strong> rising costs were not the only<br />

problems restaurants faced. Many also<br />

face stiff competition not only with other<br />

restaurant businesses, but with other<br />

branches of their own restaurants located<br />

in close proximity.<br />

The impact that cost <strong>and</strong> competition is<br />

having on the restaurant industry is clear<br />

for all to see. Insolvencies in the year to<br />

June 2019 increased by 25 percent <strong>and</strong><br />

were at their highest since 2014. Now, due<br />

to COVID-19, we can only expect these<br />

figures to increase.<br />

FORCED CLOSURES<br />

From early-March <strong>2020</strong>, the public was<br />

advised to avoid the hospitality industry<br />

<strong>and</strong> restaurants were subsequently forced<br />

to close their doors on 20 March <strong>2020</strong>.<br />

Albeit, some were able to continue trading<br />

through delivery/collection services.<br />

The government introduced various<br />

methods to help restaurant businesses<br />

survive, including the furlough scheme,<br />

deferring payment of VAT due between<br />

20 March <strong>and</strong> 30 June <strong>2020</strong>, automatic<br />

business rates relief <strong>and</strong> grants of up to<br />

£25,000.<br />

However, little has been done regarding<br />

rent reductions which is arguably<br />

a restaurant’s highest cost, leaving<br />

businesses trying to negotiate new terms<br />

with their l<strong>and</strong>lords.<br />

Some restaurants have sought<br />

restructuring advice to introduce new<br />

cost-cutting measures, such as requesting<br />

a rent reduction from their l<strong>and</strong>lord or<br />

negotiating new terms such as linking rent<br />

to turnover. Many restaurant chains have<br />

significant finance costs which still need<br />

to be paid, unless a new arrangement can<br />

be met with their funders.<br />

However, due to the historic increase<br />

in losses, many restaurants will have<br />

no reserves to meet on-going liabilities,<br />

meaning there is great uncertainty as to<br />

how they will survive during lockdown.<br />

GREEN LIGHT<br />

Once restaurants are given the green light<br />

to reopen, which at the earliest will be in<br />

a few days time, restaurants will need to<br />

adapt to social distancing rules put forth<br />

by the government, for both customers<br />

<strong>and</strong> their staff.<br />

It is anticipated that restaurants will<br />

not be able to open at full capacity as<br />

there will be a requirement to keep each<br />

table at a safe distance from others. This<br />

could reduce the headcount by around 50<br />

percent. Restaurants are likely to struggle<br />

to adhere to social distancing measures,<br />

particularly with their kitchen staff,<br />

<strong>and</strong> may need to introduce new trading<br />

models.<br />

It is likely that restaurants with an<br />

outside seating area will be able to<br />

welcome more customers, as transmission<br />

of coronavirus is lower.<br />

Other measures that restaurants may<br />

need to take include, only accepting<br />

card payments, readily available h<strong>and</strong><br />

sanitisers, the removal of condiments<br />

from tables, providing cutlery only when<br />

the food is ready <strong>and</strong> deep cleaning of the<br />

premises on a daily basis. Some of these<br />

measures could increase business costs<br />

for the foreseeable future.<br />

Even upon reopening, it is likely there<br />

will be a reduction in footfall as members<br />

of the public may be cautious about<br />

eating out <strong>and</strong> being in close proximity<br />

to others. This may also be the case due<br />

to the increasing popularity of restaurant<br />

delivery apps, which continues to eat into<br />

the turnover of restaurant dining.<br />

LOOKING AHEAD<br />

Restaurants will need to have a plan in<br />

place outlining how they will fund the<br />

business once they reopen. Any deferred<br />

VAT <strong>and</strong> rent will be due, historic creditors<br />

will need to be paid, produce will need to<br />

be purchased, <strong>and</strong> staff costs will begin<br />

to be reintroduced. Staffing levels may<br />

also need to be reduced, meaning any<br />

costs associated with redundancies <strong>and</strong><br />

closures of loss-making sites will need to<br />

be paid on a reduced turnover.<br />

In order to navigate through these<br />

changes, forecasts will have to be<br />

carefully prepared. Many companies may<br />

have to consider Company Voluntary<br />

Arrangements, a formal repayment<br />

scheme which has previously been used<br />

by several high street chains.<br />

Peter Kubik is Partner at UHY Hacker<br />

Young, the national accountancy firm<br />

Advancing the credit profession / www.cicm.com / <strong>July</strong> & <strong>August</strong> <strong>2020</strong> / PAGE 21

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