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Active IQ Level 2 Award in Pool Operations (sample manual)

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Manual<br />

<strong>Level</strong> 2 <strong>Award</strong> <strong>in</strong><br />

<strong>Pool</strong> <strong>Operations</strong><br />

Version A<strong>IQ</strong>005806


The pr<strong>in</strong>ciples and practice<br />

of pool water treatment<br />

and test<strong>in</strong>g<br />

Aim<br />

This unit provides an overview of the responsibilities held by pool operators to ensure the environment is safe for<br />

staff and visitors. The different types of pool that operators may come across are discussed, along with the various<br />

models of pool ownership and recommended temperatures for these different types. An understand<strong>in</strong>g of the<br />

importance of good cleanl<strong>in</strong>ess and hygiene is essential for a pool operator, as well as know<strong>in</strong>g the causes of water<br />

pollution and how a pool’s water circulation system works to keep that pollution to a m<strong>in</strong>imum.<br />

A key responsibility of pool operators is that they know how to test pool water, and so a further focus of this unit<br />

is the tests used to ensure optimum pool water quality, how to carry out the tests properly, and to understand the<br />

importance of accurate record keep<strong>in</strong>g.<br />

Learn<strong>in</strong>g outcomes<br />

At the end of this unit you will:<br />

• Understand the legal responsibilities of pool operators to provide a safe pool environment<br />

• Understand the types of pools and pool ownership<br />

• Understand the causes of pool water pollution and contam<strong>in</strong>ation<br />

• Understand the importance of good bather hygiene prior to the use of pools<br />

• Understand the importance of good standards of cleanl<strong>in</strong>ess <strong>in</strong> the swimm<strong>in</strong>g pool environment<br />

• Understand the operat<strong>in</strong>g pr<strong>in</strong>ciples of a simple pool water circulation system<br />

• Know the recommended temperatures for the types of pools used <strong>in</strong> active leisure facilities<br />

• Understand how pool operators provide a safe pool environment<br />

• Know the essential tests to ensure optimum pool water quality<br />

• Understand the different types of pool water test<strong>in</strong>g equipment<br />

needed to ensure good quality pool water<br />

• Demonstrate correct pool water test<strong>in</strong>g techniques<br />

• Understand the importance of accurate record keep<strong>in</strong>g<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale<br />

1


Different types of pools and pool ownership<br />

Section 2<br />

Section 2: Different types of<br />

pools and pool ownership<br />

The range of pools used with<strong>in</strong> the active leisure sector <strong>in</strong>cludes:<br />

• Competition pools<br />

• Leisure pools (<strong>in</strong>corporat<strong>in</strong>g water features)<br />

• Outdoor pools<br />

• Div<strong>in</strong>g pits<br />

• Shallow water pools<br />

• Spa pools<br />

• Hydrotherapy pools<br />

• Interactive water features<br />

The ma<strong>in</strong> purposes of the pools used <strong>in</strong> the active leisure sector are summarised <strong>in</strong> table 2.1.<br />

Type of pool<br />

Purpose/description<br />

Swimm<strong>in</strong>g pools • Competitive swimm<strong>in</strong>g and div<strong>in</strong>g<br />

Recreational swimm<strong>in</strong>g pools and conventional ma<strong>in</strong><br />

pools<br />

• Fitness swimm<strong>in</strong>g<br />

• Tra<strong>in</strong><strong>in</strong>g<br />

• Recreation<br />

• Adult teach<strong>in</strong>g<br />

Leisure pools • Enjoyment<br />

• Water-based play<br />

<strong>Pool</strong>s operat<strong>in</strong>g at slightly higher temperatures • Children’s teach<strong>in</strong>g<br />

• Used by babies, young children and those with<br />

a disability<br />

Hydrotherapy pools • Found <strong>in</strong> schools, hospitals and hospices<br />

Spa pools • Relaxation<br />

• Aquatic therapy, physiotherapy, etc<br />

• These pools operate at higher temperatures<br />

than other pools<br />

• Found <strong>in</strong> many locations, <strong>in</strong>clud<strong>in</strong>g hotels and<br />

fitness clubs<br />

Hot tubs • Domestic spa pools used for relaxation<br />

• Often found <strong>in</strong> holiday and lodge parks<br />

Counter-current/exercise pools • Small pools with a mechanically derived current<br />

aga<strong>in</strong>st which users can swim<br />

Birth<strong>in</strong>g pools • Small pools <strong>in</strong> which women can choose to<br />

give birth<br />

• Subject to strong bacteriological control<br />

Hotel pools • Used by hotel guests and club members<br />

Paddl<strong>in</strong>g pools • Outdoor paddl<strong>in</strong>g pools of shallow water<br />

Plunge pools • Used for cool<strong>in</strong>g down after exercise<br />

School pools • Often smaller pools used for swimm<strong>in</strong>g lessons<br />

• Sometimes used by community and other groups<br />

at even<strong>in</strong>gs and weekends<br />

The pr<strong>in</strong>ciples and practice of pool water treatment and test<strong>in</strong>g<br />

Table 2.1 Ma<strong>in</strong> types of pool and their purposes<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 7


<strong>Pool</strong> water pollution<br />

Section 3<br />

Section 3: <strong>Pool</strong> water pollution<br />

It is important that the pool operator understands the causes of pool water pollution and contam<strong>in</strong>ation, and the<br />

role that the plant plays <strong>in</strong> deal<strong>in</strong>g with or remov<strong>in</strong>g them. The causes of pool water pollution can be separated <strong>in</strong>to<br />

three categories:<br />

• Physical pollutants<br />

• Chemical pollutants<br />

• Biological pollutants<br />

The common denom<strong>in</strong>ator for all these forms of pollution is the bathers themselves.<br />

Pollution added by bathers<br />

Bathers <strong>in</strong>troduce all three types of pollution to the pool water: physical, chemical and biological. Each day, an<br />

adult produces 1 litre of sweat, 1 billion sk<strong>in</strong> fl akes and 38g of grease (SPW). It is also estimated that each bather<br />

releases approximately 30ml of ur<strong>in</strong>e and 200mg of urea <strong>in</strong> a typical swim session. When a bather is exercis<strong>in</strong>g,<br />

they also release a signifi cant amount of sweat; this <strong>in</strong>creases <strong>in</strong> l<strong>in</strong>e with pool water temperature.<br />

In addition, the human body carries numerous chemicals <strong>in</strong> the form of cosmetics, deodorants, powders, creams,<br />

lotions, oils, etc, all of which add further pollution to the water.<br />

Outdoor pools<br />

Outdoor pools, especially those found <strong>in</strong> warm climates, experience signifi cant problems caused by suntan lotion<br />

and sweat added by the bathers, as well as environmental pollution from sand, leaves, grass, soil, etc.<br />

Types of pollution<br />

The types of pollution can be further classifi ed as:<br />

• Surface pollution<br />

• Dissolved pollution<br />

• Suspended pollution<br />

• Insoluble pollution<br />

They can be found <strong>in</strong> various places <strong>in</strong> the pool itself (as illustrated <strong>in</strong> fi gure 3.1).<br />

Dissolved pollution<br />

Surface pollution<br />

The pr<strong>in</strong>ciples and practice of pool water treatment and test<strong>in</strong>g<br />

Suspended pollution<br />

Insoluble pollution<br />

Figure 3.1 Pollution distribution<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 11


Section 4<br />

The importance of good bather hygiene prior to pool use<br />

Po<strong>in</strong>t 1: Chang<strong>in</strong>g room floors must be kept clean<br />

by regular scrubb<strong>in</strong>g and mopp<strong>in</strong>g.<br />

Po<strong>in</strong>t 2: Bathers should be encouraged to use the<br />

toilets prior to swimm<strong>in</strong>g.<br />

Po<strong>in</strong>t 3: All bathers must be encouraged to<br />

shower prior to swimm<strong>in</strong>g <strong>in</strong> order to remove<br />

bacteria, sweat, cosmetics, etc.<br />

Po<strong>in</strong>t 4: Avoid poolside contam<strong>in</strong>ation by<br />

encourag<strong>in</strong>g the use of overshoes. <strong>Pool</strong> surrounds<br />

should be thoroughly scrubbed.<br />

Figure 4.1 The four-po<strong>in</strong>t plan for good pool hygiene<br />

16<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale


The pool water circulation system<br />

Section 6<br />

Section 6: The pool water<br />

circulation system<br />

In order for swimm<strong>in</strong>g pool water to stay safe and clear, it needs to flow through a series of processes (see figure 6.1).<br />

Figure 6.1 Schematic pool circulation (hypochlorite dis<strong>in</strong>fectant: no UV)<br />

ACID INJECTION<br />

POINT<br />

POOL<br />

BALANCE<br />

TANK<br />

HEAT EXCHANGER<br />

(CALORIFIER)<br />

SIGHT GLASS<br />

TO DRAIN<br />

HYPOCHLORITE INJECTION<br />

POINT<br />

FILTER<br />

FILTER<br />

TO DRAIN<br />

COAGULANT/<br />

FLOCCULANT<br />

INJECTION<br />

POINT<br />

BACK WASH<br />

FLOW METER<br />

SIGHT GLASS<br />

STRAINER<br />

CIRCULATING<br />

PUMPS<br />

SAMPLE POINT<br />

TO DOSING UNIT<br />

A surface draw-off system removes the surface water, and<br />

water leaves the bottom of the pool through sump outlets.<br />

In deck level pools, the water is then fed <strong>in</strong>to a balance tank.<br />

The balance tank (figure 6.2) accommodates the water<br />

displaced by bathers. The balance tank also provides<br />

a means of <strong>in</strong>troduc<strong>in</strong>g water <strong>in</strong>to the system to replace<br />

water used to wash the filters.<br />

The pr<strong>in</strong>ciples and practice of pool water treatment and test<strong>in</strong>g<br />

Figure 6.2 A balance tank<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 21


Section 9<br />

The essential tests to ensure optimum pool water quality<br />

The comparator<br />

The traditional method of pool water test<strong>in</strong>g for pH and chlor<strong>in</strong>e uses a comparator. This is a very simple piece<br />

of equipment where the test <strong>sample</strong> conta<strong>in</strong><strong>in</strong>g the reagent dye is compared aga<strong>in</strong>st a circular disc of different<br />

coloured pieces of glass.<br />

Ideally, the comparator should be fitted with a portable back-light which provides good quality white light to<br />

accentuate the colours, or it should be viewed aga<strong>in</strong>st a bench-mounted white light source.<br />

Figure 9.2 A comparator<br />

The comparator should be used with the disc appropriate to the test be<strong>in</strong>g carried out: a pH disc (phenol red), a<br />

chlor<strong>in</strong>e disc or a disc which measures brom<strong>in</strong>e levels.<br />

If the comparator is viewed aga<strong>in</strong>st a white light source, a more accurate result will be given.<br />

Figure 9.3 Chlor<strong>in</strong>e, pH and brom<strong>in</strong>e discs<br />

Us<strong>in</strong>g a comparator to measure pH<br />

1<br />

Select<br />

2<br />

Add<br />

3<br />

Take<br />

4<br />

Insert<br />

5<br />

Revolve<br />

the phenol red disc and <strong>in</strong>sert it <strong>in</strong>to the comparator. Ensure it is <strong>in</strong>stalled the correct<br />

way, with the numbers <strong>in</strong> the right hand corner of the comparator.<br />

a 10ml <strong>sample</strong> of water to the left hand test tube.<br />

a second clean test tube conta<strong>in</strong><strong>in</strong>g 10ml of water and crush a phenol red tablet <strong>in</strong>to it.<br />

the test tube conta<strong>in</strong><strong>in</strong>g the phenol red dye <strong>in</strong>to the right hand side of the comparator.<br />

the comparator disc until the colours match. The read<strong>in</strong>g can be found <strong>in</strong> the bottom<br />

right hand w<strong>in</strong>dow of the comparator.<br />

36<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale


Section 9<br />

The essential tests to ensure optimum pool water quality<br />

Typical procedure<br />

1 Switch the photometer on us<strong>in</strong>g the on/off key.<br />

2<br />

Select the appropriate mode (e.g. free chlor<strong>in</strong>e or pH) by press<strong>in</strong>g the mode key or the appropriate button<br />

on the keypad.<br />

3<br />

4<br />

5<br />

Fill a clean test cell with 10ml of test water, align<strong>in</strong>g the triangles on the test tube with those on the<br />

photometer, and press the zero/test key.<br />

Add the appropriate reagent tablet (e.g. phenol red to measure pH).<br />

Crush the tablet and make sure it has properly dissolved; screw the cap back on.<br />

6 Place the test cell <strong>in</strong> the test compartment, once aga<strong>in</strong> align<strong>in</strong>g the triangles, and press the zero/test key.<br />

7<br />

8<br />

The method symbol will then flash and the result will appear <strong>in</strong> the display panel.<br />

Remember to repeat the zero<strong>in</strong>g process <strong>in</strong> between each test.<br />

A photometer will only measure with<strong>in</strong> its <strong>in</strong>dividual range, so if the <strong>sample</strong> is either below or above this range, an<br />

error message will be generated. If it is above range, it will be necessary to carry out dilution of the <strong>sample</strong> until the<br />

<strong>sample</strong> comes back with<strong>in</strong> the range of the <strong>in</strong>strument.<br />

When measur<strong>in</strong>g chlor<strong>in</strong>e levels us<strong>in</strong>g a photometer, the pr<strong>in</strong>ciple of dissolv<strong>in</strong>g the DPD 1 <strong>in</strong>to two drops of water<br />

and then mak<strong>in</strong>g it up to 10ml should also be followed, and it is still necessary for the operator to leave two m<strong>in</strong>utes<br />

for the chemical reaction to take place between the DPD 1 and DPD 3 <strong>in</strong> order to establish the total chlor<strong>in</strong>e read<strong>in</strong>g<br />

from which the comb<strong>in</strong>ed chlor<strong>in</strong>e level is derived.<br />

Newer photometers have a built-<strong>in</strong> timer which will count down<br />

from two m<strong>in</strong>utes when the operator <strong>in</strong>dicates that they are<br />

work<strong>in</strong>g out a total chlor<strong>in</strong>e read<strong>in</strong>g.<br />

Where the water has a high calcium content, it may be<br />

necessary to use DPD 1 high calcium tablets.<br />

Photometers are precision <strong>in</strong>struments but they must be<br />

checked aga<strong>in</strong>st calibration standards to ensure that they are<br />

properly calibrated. Some photometers have to be returned<br />

to the manufacturer for recalibration, whereas others can be<br />

recalibrated by the user.<br />

Cyanuric acid test<br />

Figure 9.6 Calibration standards<br />

If the pool is treated with ‘stabilised chlor<strong>in</strong>e’ (i.e. chlor<strong>in</strong>e that conta<strong>in</strong>s cyanuric acid, e.g. trichlor), it is also<br />

necessary for the cyanuric acid levels to be tested on a weekly basis. Most photometers will measure cyanuric acid<br />

levels; the typical procedure is followed, except that a cyanuric acid test reagent tablet is used. The recommended<br />

range for cyanuric acid is between 50 and 100mg/l. If the pool operator does not use a photometer, it is still<br />

possible to measure cyanuric acid levels us<strong>in</strong>g the turbidity test method.<br />

The turbidity tester consists of two plastic tubes: an <strong>in</strong>ner tube, which is graduated, and an outer tube, which has a<br />

water level <strong>in</strong>dicator. A cyanuric acid tablet is dissolved <strong>in</strong> the <strong>sample</strong>, and if there is any cyanuric acid present, the<br />

<strong>sample</strong> goes cloudy. The <strong>in</strong>ner tube is then pushed <strong>in</strong>to the outer tube until a black spot on the bottom of the <strong>in</strong>ner<br />

tube disappears. At this po<strong>in</strong>t, the read<strong>in</strong>g on the <strong>in</strong>ner tube at the <strong>in</strong>terface with the water is noted, and from this<br />

the cyanuric acid level can be determ<strong>in</strong>ed.<br />

38<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale

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