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In 2009... - Petrol Ofisi

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non-fuel retail sales<br />

Convenience stores at stations<br />

Turning <strong>Petrol</strong> <strong>Ofisi</strong> fuel stations into attractive retail<br />

shopping environments which provide products and<br />

services to meet the customer’s fuel and non-fuel<br />

needs was an issue dealt with priority, as it both increases<br />

the total income of the stations and indirectly<br />

improves fuel sales. With this objective in view,<br />

agreements were made with prominent brands in<br />

areas of food, textile, communication, souvenir and<br />

hygiene products, and these brands and products<br />

were placed at station convenience stores.<br />

<strong>In</strong> 2009, the company’s merchandising team conducted<br />

regular visits to fuel station convenience<br />

stores to ensure that the desired quality standards<br />

are attained and that the store layouts provide ease<br />

and comfort for the customers. During the visits, the<br />

team also continued to provide on-the-job training<br />

to station managers on issues such as product stacking,<br />

cleaning and stock follow-up.<br />

<strong>In</strong> <strong>2009.</strong>..<br />

“Üretici Card” made it easier for<br />

agricultural producers to purchase<br />

fuel products from <strong>Petrol</strong> <strong>Ofisi</strong>.<br />

ANNUAl rePort ‘09<br />

41

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