In 2009... - Petrol Ofisi

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ANNUAl rePort ‘09 Message from the board and management 6 The world and Turkey in 2009 10 Petrol Ofisi in 2009 20 Retail operations 24 Commercial and Industrial sales 42 Aviation and Marine fuels 46 Lubricant operations 52 Suppy chain management 62 Energy investments 68 Corporate values 72 Brand communications 80 Corporate calendar 88 Board of Directors and senior management 92 Financial and Operational Highlights 99 Corporate Governance Principles Compliance Report 113 Consolidated Financial Statements and Independent Auditors’ Report 127
6 Message from the board and management
Page 1 and 2: PETROL OFİSİ ANNUAL REPORT 2009
Page 3 and 4: Way
Page 5: Table of contents
Page 9 and 10: 8 Despite the upturn in the final q
Page 11 and 12: 10 1 The World and Turkey in 2009
Page 13 and 14: 12 the world economy in 2009 The co
Page 15 and 16: 14 developments in the global oil m
Page 17 and 18: 16 Current account deficit and othe
Page 19 and 20: 18 Gasoline consumption In 2009, th
Page 21 and 22: 20 2 Petrol Ofisi in 2009
Page 23 and 24: 22 Petrol Ofisi in 2009 Customer sa
Page 25 and 26: 24 3 Retail operations
Page 27 and 28: 26 fuel stations The leader of the
Page 29 and 30: 28 Training activities at the fuel
Page 31 and 32: 30 gasoline and diesel products V/M
Page 33 and 34: 32 In 2009... AdBlue ® AdBlue ® ,
Page 35 and 36: 34 quality control Clean and safe f
Page 37 and 38: 36 customer loyality programmes Aut
Page 39 and 40: 38 • The Program That Flies You F
Page 41 and 42: 40 Bank campaigns Petrol Ofisi soug
Page 43 and 44: 42 4 Commercial and Industrial sale
Page 45 and 46: 44 wholesale buseniss LNG sales Lea
Page 47 and 48: 46 5 Aviation and Marine fuels
Page 49 and 50: 48 aviation sales Developments in t
Page 51 and 52: 50 marine sales Developments in the
Page 53 and 54: 52 6 Lubricant operations
Page 55 and 56: 54 lubricant sales The lubricant ma
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56 Collaboration with manufacturers
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58 Sector activities As of 2009, Pe
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60 production and R&D Production pl
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62 7 Supply chain management
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64 product supply and storage The f
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66 transportation activities Marine
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68 8 Energy investments
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70 natural gas production Creating
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72 9 Corporate values
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74 Health, Safety, Environment (HSE
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76 HSE activities in 2009 Along rou
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78 human resources Our most valuabl
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80 10 Brand communications
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82 marketing activities Brand perce
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84 corporate communication activiti
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86 social responsibility projects
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88 Corporate calendar
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90 may Ê Announcement of the finan
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92 Board of Directors and senior ma
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94 board of directors Hanzade Doğa
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96 senior management Melih Türker
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Petrol ofisi A.Ş. fINANCIAl AND oP
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PETROL OFİSİ SHARE PER PRICE IN Y
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PETROL OFİSİ A.Ş. SUBSIDIARIES E
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PETROL OFİSİ AKDENİZ RAFİNERİS
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CAPITAL EXPENDITURES* (USD Million)
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MARKET SHARES AS OF DECEMBER 31, 20
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AUTO - LPG ANNUAl rePort ‘09 2006
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Petrol ofisi A.Ş. CorPorAte GoVerN
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• • • • to establish the sh
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chase agreement between OMV Aktieng
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4.1.2 Other Stakeholders Informatio
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• • • • Company’s Direct
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• • • • • • social life
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the results of these studies are us
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Petrol ofisi A.Ş. CoNsolIDAteD fIN
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Opinion ANNUAl rePort ‘09 In our
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PETROL OFİSİ A.Ş. CONSOLIDATED B
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PETROL OFİSİ A.Ş. CONSOLIDATED B
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PETROL OFİSİ A.Ş. CONSOLIDATED S
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PETROL OFİSİ A.Ş. NOTES TO THE C
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NOTE 2 - BASIS OF PRESENTATION OF F
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In 2009... - Petrol Ofisi

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