Waikato Business News August/September 2020


Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.




We spend time in the town of trees,

and find small business operators going

full steam ahead, while the bigger picture

is also promising. Page 17

Pictured: Ag Drive’s Vinette Wilken and Gareth Wild.

2 WAIKATO BUSINESS NEWS August/September 2020



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From the editor


am delighted this month

to have Wintec journalism

students assisting

our Cambridge coverage. I

taught journalism at Wintec

for some years, and enjoyed

a recent return to talk to this

year’s intake. It was good

to be able to follow that up

with an invitation to contribute

to Waikato Busines

News - and even better that

they delivered.

Intake numbers are - understandably,

given the winds of

change that have been blowing

- down on a few years

ago, but those who are keen

typically still find their way

into a job. The students, when

I talked to them, seemed up

for it, under the expert guidance

of tutor Charles Riddle,

who has helped many over

the years into the first step

of their journalism career.

Newsrooms around New

Zealand are the better

for it - the strongly practical,

no airs and graces

approach of polytechnics has

produced some of our finest.

I hope you enjoy the stories

from this year’s crop,

who were given a simple

brief, but a challenging one

for young people little more

than halfway through their

year - to break the ice with

small business owners, ask

them relevant questions and

write up a story. Welcome to

Valu, Paora and the two Danielles.

You can read their stories

on pages 21 to 23.

Also in this issue, Gigi

Crawford and her Zealong

team continue to make waves,

this time with a breakthrough

I strongly believe that we can

create something truly special.

It will represent the best of

Japan together with the best

of New Zealand.”

Zealong chief executive Gigi Crawford at the signing of

an agreement that will establish the company in Japan

See story, page 4

agreement that will see them

selling their tea in one of

Japan’s busiest train stations.

It is yet another result of

their long-term planning,

attention to relationship

building and focus on quality

as they target the premium

end of the market.

I also spoke this month to

some frustrated Cambridge

business owners sick and tired

of their dealings with Immigration


And I interviewed the

newly appointed chief executive

of the NZ Institute of

Skills and Technology.

Stephen Town and his

executive team have a large

piece of work ahead. In my

opinion, as someone who

worked in the sector, the

changed regime has the potential

to make a huge and positive

difference to our skilled

workforce, and therefore to

our economy generally. A bit

of pressure, then.

Ngā mihi nui

Richard Walker

WAIKATO BUSINESS NEWS August/September 2020

I think throughout

all of this, what we

would love to see

is a little bit more

guidance, a little bit

more signposting as to

exactly what is or is not likely to

happen. And if that means giving

people bad news, so be it, but

at least let people know where

they stand.”

Immigration adviser Matthew Gibbons See story, page 6

Welcome to Valu

and Danielle, Wintec

students and guest

writers in this issue of

Waikato Business News.

Read their stories, pages 21-23


Deidre Morris

Ph: (07) 838 1333

Mob: 027 228 8442

Email: deidre@dpmedia.co.nz


Richard Walker

Ph: (07) 838 1333

Mob: 027 814 2914

Email: richard@dpmedia.co.nz


Kelly Gillespie

Ph: (07) 838 1333

Email: kelly@dpmedia.co.nz

Graphic designer

Olivia McGovern

Ph: (07) 838 1333

Email: olivia@dpmedia.co.nz


Please contact:



Joanne Poole

Ph: (07) 838 1333

Mob: (021) 507 991

Email: joanne@dpmedia.co.nz

Carolyn Jonson

Ph: (07) 838 1333

Mob: (027) 821 5777

Email: carolyn@dpmedia.co.nz




News releases/Photos/Letters:







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4 WAIKATO BUSINESS NEWS August/September 2020

Hill Labs acquires

monitoring software

Jane Sherrard

Hill Laboratories has acquired

New Zealand-based

environmental management

software Hilltop, used around

the country as a water quality

monitoring tool. Hilltop is used

by most regional councils

around New Zealand, as well

as electricity generators. Hill

Laboratories’ market sector

manager environmental Dr Jane

Sherrard says organisations

undertaking monitoring

and management of water

throughout New Zealand

need a reliable, easy-to-use

resource to track water quantity

and quality. “As an integral

part of environmental data

management systems,

Hilltop can manage data,

compute statistics and present

the results.”

Cycleway set for


Completion of the Hamilton

to Cambridge cycleway has

been given the green light,

with funding for Te Awa

River Ride announced in

August. The announcement

by Associate Minister of

Transport Julie Anne Genter

was part of a $220 million

cycleway package included

in Government’s $3 billion

‘shovel-ready’ infrastructure

projects. The Hamilton to

Cambridge section of the Te

Awa River Ride is a 20km

shared path. It will complete the

full Te Awa River Ride – a 70km

path that follows the Waikato

River from Ngā ruawā hia to

Horahora. The exact amount

of central government funding

allocation for Te Awa is still to be


Te Waka CE

ending tenure

Te Waka chief executive Michael

Bassett-Foss has signalled that

he does not intend to renew his

contract at the organisation’s

two-year anniversary in

September, says chair Hamish

Bell. Bassett-Foss has sat on

several boards during his time

at Te Waka, including the Water

Safety NZ board and the NZ

Search & Rescue Council, and

is seeking to build on a more

blended approach to his work,

with opportunities emerging

for expanded contracting and

portfolio of board positions,

Bell said. He said Bassett-Foss

would continue to contract

to Te Waka to support the

organisation in specific areas

within its new plan.

LIC wins

employer award

Agri-tech and herd

improvement cooperative LIC

has been named as a 2020

Employer of Choice through

a survey conducted by HRD

(Human Resources Director)

New Zealand. The cooperative

has become the only agriculture

entity to win an Employer of

Choice Award from HRD which

focuses on analysis of the HR

profession across New Zealand,

Australia, Canada, America

and Asia.

Chief executive Gigi Crawford and general manager Sen Kong link from Zealong Tea Estate via video with their Japanese partners.

Japanese market next

step for Zealong

Zealong Tea has a foothold in a lucrative new market after

signing an agreement with a major Japanese partner.

At a ceremony conducted

via video-link,

Zealong signed with

JR West Food Service Net to

open a store in Osaka, allowing

it to tap into a huge commuter


All smiles post-signing.

Artist’s impression of the new tea store.

The deal will see Zealong

combine with Japanese cheesecake

shop operator Delicius to

operate a tea and cake concept

store in Osaka city rail station,

one of the world’s busiest.

Food Service Net (FSN) is

a subsidiary of major rail operator

JR West, and was established

20 years ago to operate

cafes and restaurants for the

travelling public. Three years

ago, Delicious became a member

of JR West group.

At the signing ceremony,

Zealong chief executive Gigi

Crawford said taking their tea

to Japan, which is New Zealand’s

fourth-largest trading

partner, had been a long-term


She described meeting

Delicius founder Sueharu

Nagaoka two years ago during

a family trip to Japan as a

“eureka” moment.

“I always remember that

moment when he first tried our

tea, and we just clicked,” she

said. “Everything about him is

genuine and you can really feel

his passion whatever he does.”

Speaking via videolink

from Japan, Nagaoka said

in translated words that he

remembered the impressive

moment of tasting “pure”

Zealong tea for the first time, at

that meeting in one of his four

Osaka stores.

He later visited Zealong Tea

Estate with FSN executives,

with Zealong following up

with a site visit in Osaka. “The

station is impressive and huge

- and we actually got lost a few

times,” Crawford said.

I always remember

that moment when

he first tried our

tea, and we just

clicked,” she said.

“Everything about

him is genuine

and you can really

feel his passion

whatever he does.

“We knew that this would

be a great opportunity. But

when you are there physically,

you really feel that - how

bright and how potential this

future could be together.”

JR West Food Service Net

chief executive Takeshi Kitani,

joining the agreement signing

ceremony in Japan, said via

videolink, also with a translation

provided, that last year

they started looking into a new

concept for a Delicius cafe,

and met with Zealong.

“Zealong is a perfect match

for Delicius as they are both

committed to producing products

with ‘real taste’ by using

real and pure ingredients,” he

said. “I strongly believe that

we can create a wonderful cafe

by harmonising the strengths

of Zealong, Delicious and


Describing the signing as a

first step, he said they hoped to

see the store opened within two


Crawford thanked FSN for

their trust in carrying on with

the project during the Covid-

19 pandemic.

”Today is an amazing day

for us and for New Zealand,”

she said. “With the support of

JR West FSN, the collaboration

of Delicius and Zealong,

I strongly believe that we can

create something truly special.

“It will represent the best

of Japan together with the best

of New Zealand. It’s what we

hope will be the first of many


- By Richard Walker

WAIKATO BUSINESS NEWS August/September 2020

New Zealand’s border

is currently closed

- well not exactly!


Stephen Town at the powhiri for his new role

Institute chief to

drive change in

vocational training

The man charged with leading an ambitious amalgamation of the

vocational training sector takes up the role at a challenging time

with a student influx likely as Covid-19 bites.

Chief executive Stephen

Town will join a small

team at Wintec House,

as the newly formed NZ Institute

of Skills and Technology

sets out on a path of bringing

the country’s polytechnics into

one organisation while also

folding in the industry training


It represents a radical

shift from a competitive to

a collaborative model, and

Town says it will also create

one of the larger tertiary

entities in the world.

The choice of Hamilton for

NZIST’s head office marks

a symbolic victory for the

region, and a sign of the city’s

growing appeal, rather than a

major economic boost, as the

office at Wintec House will

have small numbers.

“The aim is that our head

office is very slim and doesn’t

have a lot of people in it

because what we’ve got to

try and do is make use of the

resources that are throughout

the country, right through

our network of polytechs and

institutes of technology,”

Town says.

The executive team has

a formidable job ahead of it

reforming the vocational education

system. “That’s something

that is very relevant

in New Zealand right now -

Covid has made that even more

so, because the prediction is

there will be a big increase

in demand for retraining and

short courses and people looking

at maybe switching careers

over the next year or so,”

Town says.

“So that means we’re going

to be busier, and we’ve got to

be ready to meet those needs.”

A letter of expectation

from the Minister of

Education outlines short-term

priorities, including working

up an implementation plan for

learners to come across into

NZIST from the industry training

organisations (ITOs).

The institute will also be

contributing to the design of

a unified funding system for

tertiary education in the vocational

education and industry

training space, and it must

co-design an operating model

for the new entity to be implemented

by the end of 2022.

“And we have to get the

network ready to continue with

work-based learning, online

learning, face to face learning

and a blend of those things,”

Town says. “Again, Covid

has given us a big kickstart

to changing the way learning

takes place, when you’re in

lockdown, and you’ve got to

move to an online environment.

And all of the polytechnics

will be engaging in that

over the next couple of years.”

The new operating model

will see polytechs and institutes

of technology, currently

limited liability subsidiaries

of NZIST, cease to exist by

the end of 2022, at which time

they will be replaced by a single

network of integrated provision

across New Zealand.

The new entity in 2023

will, by one estimate Town

has heard, become the world’s

36th largest tertiary institution.

“And we go from there,”

he says. “The whole idea is to

make our system more learner

centered. Rather than convenient

for the institution, make

it more convenient for learners,

with a bigger variety of

delivery methods.”

Town is well placed to

manage the change, as a

former chief executive of

Wanganui Polytechnic and,

most recently, a six and

a half year stint as chief

executive of Auckland City.

His polytechnic stint coincided

with the sector’s last

major upheaval. He saw the

transformation from community

colleges to polytechnics,

the introduction of bulk

funding around 1990 and

the introduction of the student-based

funding system in

the early 90s. “So competition

was introduced when I was in

the sector. That competition

has largely continued for 25


While that stint gave him

familiarity with the vocational

training sector, his most recent

Auckland position is arguably

more important.

“I think one of the reasons

I was chosen for the role is

my experience in bringing the

Auckland supercity together,”

he says. “That is bringing different

entities together into an

integrated single organization.

The CCOs in Auckland are not

dissimilar to the subsidiary

polytechs that we’ve got now

in the IST entity.”

Five of seven members of

the executive team will live

in Hamilton, and that includes

Town who will shift from

Auckland after Christmas.

Top executives have

been recruited over the past

weeks, and will begin arriving

over the next month or

two as they finish in their former

roles. At least two have

strong Waikato connections:

Merran Davis was formerly

dean at Wintec and is currently

interim chief executive

at Unitec, and Vaughan

Payne arrives from a position

as chief executive at

Waikato Regional Council.

Level 2

586 Victoria Street

Hamilton 3204

In New Zealand, there isn't a

day that goes by without us

thinking about our ability to

move around our city, region,

and the country. Dreams of

international travel for a holiday

or to see clients and suppliers

are just that, dreams

because for the time being the

New Zealand border is effectively


So, at a time like this, why is

our company Pathways to New

Zealand, an immigration advisory

firm, so busy? One of the

reasons is because we are flat

out getting people across the

border and into New Zealand.

Now, before that last statement

raises the eyebrows too

much, it is vital to make the

point that the people we are

helping across the border are

those with particular family

circumstances and those with

very specialist technical skills

or experience.

Pathways has expertise

and experience in assisting

with the visa requirements of

overseas doctors and medical

specialists. While there have

been additional challenges in

getting such medical expertise

through the border, the shortage

of such knowledge, and the

demands arising from COVID-

19 throughout New Zealand,

have seen the demand for visas

and border entry for medical

staff remain strong.

The border closure also

caught many people by surprise,

couples, and families,

who normally would be living

together in New Zealand, have

become separated and have

been unable to be reunited.

Then in June, the Government

introduced clear criteria

defining “other critical workers”,

as 'high-value workers on

projects of national or regional

significance’. To date, about

30 percent of critical worker

requests are being approved,

the leading industry sectors

represented in these approvals

are construction, manufacturing,

film/TV, and sport.

Cast your mind back to the

start of the year, unemployment

is at 4 percent, and business

was looking to skilled migrants

supplementing their existing

workforce to deliver business

growth and upcoming planned


Six months later things have

changed. Those in tourism and

hospitality are doing it hard,

and sectors like education are

pivoting to meet the demands

of domestic rather than international

students. But those

skilled workers we wanted in

January are still be needed. We

have significant national infrastructure

projects requiring

attention, aged care, health sector

reform, agribusiness, housing

and construction, manufacturing,

and the tech sector to

name but a few. All these projects

and industries need skilled

workers. The question remains,

Level 3

50 Manners Street

Wellington 6011

who is going to do the work?

The threshold is understandably

high to bring critical

workers across the border.

However, if you have significant

and time-critical business

plans that are being frustratingly

thwarted by a lack of

skills and technical expertise,

then you may still be able to

get these skills across the border.

More than ever, your businesses

and New Zealand needs

these people here working for

our benefit, and it is our job

here at Pathways to work with

the business community to

help that happen.

One last point that's worth

considering we are also busy

servicing unprecedented levels

of enquiry for investor immigration

requiring an investment

of either $10 million or $3 million…

but that is another story!

07 834 9222


NZIST will be based at Wintec House


6 WAIKATO BUSINESS NEWS August/September 2020

Firms frustrated as migrant workers

stuck in limbo


Frustrated Waikato business owners say

opportunities are slipping away and staff

are under huge emotional strain because

of Immigration New Zealand’s opaque

communication and slow response to


They say rules keep

changing and appear

unfriendly to small

businesses, which face a compliance

burden every time they

support a worker for a visa or

residence application.

Rocketspark co-founder

Jeremy Johnson complained

to Immigration NZ after a

key staffer had her application

for residency stalled in the

bureaucracy for 17 months -

after which time she is yet to

be assigned a case manager.

Meanwhile, Automatic

Door Services director Andy

Marsden has gone around

the agencies in a desperate

attempt to get an exemption

for a skilled staff member

stuck in India during Covid-19


Cambridge-based immigration

adviser Matthew Gibbons

says residence applications,

apart from a very small category

of people, are taking about

18 months or more to get a case

officer allocated.

“That is a significant

increase from what we were

seeing a couple of years ago.

So it is causing a lot of distress

for people.”

Gibbons is on an industry

steering group formed during

Covid-19 by key players in

the area - the Auckland District

and New Zealand law

societies, the NZ Association

for Migration and Investment,

and the NZ Association for

Immigration Professionals.

The group is pushing

on several fronts, including

Andy Marsden

seeking greater clarity around

the exception pathway and

lobbying to see processing

times come down.

They have also met with

new Immigration Minister

Kris Faafoi about the stress,

anxiety and depression faced

by some migrants. “We want

to try and get some communications

from Government

and from Immigration New

Zealand to migrants to at least

give them some signposting,

some clarity as to what is or is

not going to be happening any

time soon.”

Faafoi appeared receptive,

Gibbons says.

Covid-19 is making the situation

worse, but Rocketspark

director Grant Johnson points

out customer marketing manager

Fei Guo’s problems began

well before the pandemic.

Jeremy Johnson and Fei Guo

The Cambridge-based

software firm was confident

she cleared the threshold to

be given residency when they

started the process two years

ago, with the expectation of

a decision within six months,

based on information on Immigration

NZ’s website. She had

flourished at the web-building

firm, after joining three years

ago, and had been promoted to

her current position managing

a team of five.

The founders say people

with her skill set are difficult

to attract to Cambridge, and

point out her performance in

the role has enabled the hiring

of further New Zealand

residents. She has made Cambridge

home, following a short

stint in Auckland after she

gained a Masters in Management

Studies majoring in marketing

at Waikato University.

She is, Grant Johnson says,

“a good citizen and a good

team member”. However,

with no certainty, she faces

the possibility of returning to

China. One small win after the

firm pushed her case was the

recent extension of her visa

from January to April, in line

with a general extension made

by the government.

Fei says the rules have

changed while she has been

waiting, with the introduction

of a two-tier system that gives

weight to high income earners.

“They’ve got a non-priority

queue and a priority queue

now. As I understand it, they

are processing the priority

queue, and put the non-priority

queue on hold,” Fei says.

Gibbons backs her view.

The only categories being processed

more quickly are high

income earners with salaries

of $106,000 or more annually

or occupations requiring occupational

registration, he says.

“Everything else is sitting in

the queue.”

Jeremy Johnson says the

salaries being given preference

are outside the reach of

most small firms.

“We’re a small business,

helping small businesses and

this is a major handbrake for

us,” he says. “It doesn’t feel

like a small-business friendly


Gibbons frequently deals

with people in Fei’s situation,

and says they are usually

successful in gaining

a further temporary visa

because, by definition, they are

skilled migrants.

“But it’s far from certain,

and it’s causing a lot of anxiety

and distress to people

who have made plans for

their long term future and find

themselves in a very uncertain

world whilst their residence

[application] is just sitting in

a queue.”

And while the minister

recently exercised new powers

to issue a six-month extension

for work visa holders, it did

not apply to their family members,

which Gibbons thinks

was a mistake that will create

more work for Immigration

NZ as spouses and children

apply for an extension.

Marsden was able to

renew one Automatic Door

Services (ADS) staff member’s

skilled migrant worker

visa just before Covid-19

hit, but says the administrative

load is daunting, time

consuming and costly.

Even worse for Marsden,

another key worker, Harwinder

Singh, is stranded in

India, where he had returned

home for a visit, with no

indication of when he might

be able to return.

Marsden says local MP

Louise Upston has given

“fantastic” support, but he is

unimpressed with the government

agencies he has dealt

with, which include Foreign

Affairs and MBIE as well as

Immigration NZ.

“It all comes down regularly

to lack of communication,”

he says “Unless you

are really fortunate and have

the right people on your side

there is no straight line of

communication with anybody

at Immigration NZ -

there is a blank wall.”

ADS won recognition from

MBIE that part of its business

was essential during Covid-19

level four lockdown, in recognition

of its role making essential

premises secure.

“At this point I thought,

home free, we’ve got it.”

But he says when he forwarded

the email to Immigration

NZ in expectation

of getting Singh back into

New Zealand, he discovered

MBIE’s acceptance

made no difference.

It all comes down

regularly to lack

of communication,

unless you are really

fortunate and have

the right people

on your side there

is no straight line

of communication

with anybody at

Immigration NZ -

there is a blank wall.

Marsden says Singh, who

he describes as his “righthand

man”, was expecting

to submit his application

for residency in September,

and his skilled migrant work

visa comes up for renewal in

January. “So we’re in a bit

of a worried position now,

given the timeframes that

we’re seeing.”

Marsden says when Singh

phoned Immigration NZ, he

was told they could find nothing

in relation to his exemption

application. Marsden has

even offered to pay for quarantine.

“Imagine how isolating

it is overseas. Everything

you have has been moved to

New Zealand, it’s in a house in

New Zealand, you don’t even

know when you can go back

to that country to go and get

it, let alone go back and start

your life again.”

Gibbons says in his experience

the problem is lack of

action, rather than a failure of

communication. “Generally

speaking if I contact Immigration

New Zealand, I get a

response from them but not

necessarily the response I

want. If I make a request for a

case to be escalated so it gets

processed I nearly always get

a decline. Immigration introduced

a system to escalate

cases and it is granted only

in very rare circumstances

in my experience.”

As for the delays, he thinks

both rising demand and an

Immigration NZ decision to

close offshore branches are

contributing factors but not

the whole reason.

Cambridge Chamber of

Commerce chief executive

Kelly Bouzaid describes the

situation as a “mess”. She

asks why some get approved

while others don’t, after writing

successfully in support of

a local chef whose visa had

expired. She says the first two

approaches, before he was

approved, involved the restaurant

being told they could

hire a Kiwi. “Actually here

and now that’s not really the

answer for business continuity

in amongst a pandemic.”

The toll on small firms

such as ADS and Rocketspark,

lacking the resources of large

firms, is challenging, and

is potentially holding back

growth of jobs for New Zealanders

as well as migrants.

“When you believe you’re

operating with complete integrity,

and it’s the right person

for the job and you’re growing

the New Zealand economy,

that’s when you start to

get a bit testy,” Grant Johnson

says. “We are pretty placid but

we’re getting ticked off.

“We’re pretty realistic in

terms of it [Covid-19] is a

one in 100 year event. But it

wouldn’t be that hard to provide

some clear guidance.”

Gibbons: “I think throughout

all of this, what we would

love to see is a little bit more

guidance, a little bit more

signposting as to exactly what

is or is not likely to happen.

I do understand that these

are extremely unusual times.

But I do think there’s been

quite a lot of time to try and

work through these issues to

get more policy, more planning

as we move forward.

And if that means giving

people bad news, so be it,

but at least let people know

where they stand.”

WAIKATO BUSINESS NEWS August/September 2020


Just do it. Or not?

Every branding project is fraught with the eternal dilemma of

whether or not to include a tagline. Is it necessary? Does it add

value? Does it reflect who we are?



Vicki Jones is director of Dugmore Jones, Hamilton-based brand

management consultancy. Email vicki@dugmorejones.co.nz

My view has long

been that a tagline

is only necessary if

it is memorable for the right

reasons, if it makes your customers

feel good about your


And I’m not talking about

advertising slogans here,

which may be integral to a

brand for a long period but

are campaign related and can

evolve over time. I’m meaning

the line that sits with your

logo for a considerable time,

or even forever.

Sometimes a tagline may

be needed to help explain

or reinforce something you

really want people to understand.

After all, the words

and logo of your branding

can only do so much – and

we shouldn’t have monumental

expectations of what can

be articulated in that small

space, even if you include a

visual element that helps tell

the story. My feeling is that

the best taglines are those that

give you a sense of the brand’s

character, or that show that it

understands what I need from

my relationship with them.

Sitting at the lights at the

junction of Mill and Victoria

Streets, I’ve admired the signage

for Safewise for years. It

bears the tagline ‘where safety

is no accident’. I’m afraid I

know little about Safewise but

it tells me enough to assume

they do something about

workplace safety, and the tagline

assures me that they are

thorough and to be trusted.

Even if you don’t know

what it means in English,

you probably know who

‘Vorsprung durch Technik’

belongs to. Even if you don’t

love it, you’re undoubtedly

familiar with ‘I’m lovin’ it’.

And ‘Just do it’ has become so

recognisable that they don’t

even use the brand name a lot

of the time. But those brands

now have the advantage of

visibility and scale that deep

marketing pockets bring.

Those of us with more modest

budgets have to work smarter.

There are a few tricks and

tips that you can consider.

Alliteration is often effective,

as the sounds help make it

memorable. Keeping it short

is key – the three word rule

often wins here.

Leveraging a sentiment that

you know is important to your

audience is another approach.

Speights beer championed

‘Pride of the South’, appealing

to regional allegiance that,

even if we weren’t from down

south, we could relate to it

from anywhere in New Zealand.

L&P’s ‘World famous

in New Zealand’ takes a

similar approach.

If your brand name is

self-explanatory – something

like a fictional Hillcrest Landscape

Supplies – a tagline isn’t

necessary to clarify what the

business does. But if that business

wants to express a particular

focus or ethos, a tagline

would help do that. For example,

a tagline might be able to

reinforce their commitment to

sustainable products, or highlight

personal service or client


Pak n Save promises ‘New

Zealand’s lowest food prices’,

offering a reassurance of value

and leaving little doubt about

where they position themselves

in the marketplace.

Equally, brands can use their

tagline to subtly reinforce a

premium price position.

There are also practical

and visual factors to consider

when developing a tagline.

How does it look alongside

your logo? A short logo and a

long tagline – or vice versa –

can be hard to work with. Your

designer will need to consider

how they work together across

a range of applications – your

vehicles, website, in small

spaces, and more. Similarly,

some words might seem right

in terms of meaning but sound

wrong when said out loud. If

it’s all too hard, you’ll need to

question if it’s worth it.

Call me cynical but I struggle

with claims of ‘best’ in a

tagline, or words like ‘favourite’.

Are you? Are you, really?

Apart from the fact that

Advertising Standards takes

a dim view of false claims,

I think this approach simply

lacks imagination.

Your business’s brand

doesn’t necessarily need a

tagline. But sometimes it’s

worth undergoing an exercise

to try and come up with something

relevant for you, because

a gem may well emerge

quickly. But if it doesn’t,

don’t sweat it, as it could

evolve from your marketing

discussions over time.

We see too many fails –

location branding seems to

be a regularly guilty party

– that teach us to be wary of

getting it wrong. If you can

come up with that gem which

can proudly encapsulate your

priority, well done. But if in

doubt, leave it out.

TRUST LAW IS CHANGING - Are you ready?

Kiwis love trusts

There are somewhere between

300,000 and 500,000 family trusts

in New Zealand, the highest

number of trusts per capita in the

world. Trusts are one of the most

flexible asset ownership vehicles

we have. While there may still

be good reasons to have a trust,

changes to Trust law may mean

a trust is no longer relevant or


know what the assets and

debts of the Trust are, and fully

understand what the Trust

Deed says. The Act goes further

than simply knowing about

the Trust Deed and the Trustee

role however, with greater

expectations that trustees will

keep accurate records, formally

document decisions and hold

regular trustee meetings.

Implications for Beneficiaries

The Trusts Act 2019

The new Trusts Act 2019 is the

most significant change to trust

law since the passing of the

Trustee Act in 1956. The new

Act was passed in July last year

and comes into force in January

2021. A substantial number

of New Zealanders are going

to be affected by the new Act,

particularly those who are a

trustee and/or a beneficiary of

a trust and those who provide

advice about a trust.

Implications for Trustees

One of the aims of the new Act

is to make trust law easier to

understand. Many trustees

in New Zealand do not fully

understand their role and the

obligations that go along with

it. The new Act addresses this by

imposing greater responsibilities

on Trustees to understand their

role, and the terms of the Trust

Deed. It is important therefore

that people acting as a Trustee

have a copy of the Trust Deed,

The new Act also introduces a

presumption that beneficiaries

of a trust will be provided with

certain basic information about

the trust, including being told that

they are a beneficiary, who the

trustees are, and being provided

with a copy of the Trust Deed.

The beneficiaries are also entitled

to request other more detailed

trust information, which could

include among other things,

financial statements, valuations

of trust assets and

trustee resolutions.

In many Trust Deeds, the

definition of “beneficiaries”

is very wide – this could be

problematic when the new Act

carries with it a presumption that

beneficiaries are entitled to a lot

of information about the Trust

and its assets.

Where trustees intend to refuse

to provide information to a

beneficiary, it will be important

that they seek legal advice.

Otherwise, the beneficiary may

bring a claim against the trustees

which will include the cost of that

beneficiary having to bring that

claim to court.

What next?

In many cases, the more stringent

rules and requirements under

the new Act will require a careful

consideration of whether it is still

worthwhile to have the Trust in

place. This is particularly the case

where decisions of the Courts

and changes to government

policies have eroded many of the

original reasons for setting up

a Trust. In some cases having a

Trust can be counterproductive

to the reason for which the Trust

was settled.

For example, having the family

home in a Trust may make it less

likely that the settlers of that

Trust qualify for residential care

subsidies. As the new Act doesn’t

come into force until January

2021, there is still time to get

prepared and seek advice.

Some of the things you will

want to consider will be; do you

still need your trust or should it

be wound up? Does the class of

beneficiaries include

people you never intended to

benefit from the trust?

Does the trust deed need to be

updated? And, what will be the

best way to deal with a request

for information by beneficiaries?

If you have any questions about

the new Act and what your

options are, contact Shelley

Greer at Gallie Miles.

_ Hamilton/Te Awamutu/Otorohanga _

0800 872 0560

E: office@gallie.co.nz


We speak your language

8 WAIKATO BUSINESS NEWS August/September 2020



Should I sell my

commercial property

– Or is there a better way?

There have been some interesting

discussions over the last

month or so with commercial

property owners looking to

make decisions – should I sell

up and put the money in the

bank, enjoy life and remove

any stress that the property may

provide in the future? Most are

close to or at retirement age and

whilst not needing the money

for anything in particular, are

looking for a passive income

and not wanting to leave the

family with future issues that a

commercial building may have.

This is an actual example

from a discussion we had with

an owner about a fortnight ago.

Building: Returning circa

$65,000pa plus GST and


Building Age: 1990s

Sale Value: circa $1,100,000

plus GST (if any)

They have owned the building

for over 20 years and it’s now

freehold with no debt.

The reason they are considering

selling is that recently

there have been a few dramas

over Covid-19 and while a reliable

local tenant is in place,

there are now challenges with

the rental being paid.

If they were to sell and

put the money in the bank at

a return of say 1.50 percent,

Mike Neale - Managing Director,

NAI Harcourts Hamilton.

it would provide a return of

$16,500 per annum before tax.

The Better Solution?

May well be to retain the property

and get it professionally

managed. Why and how would

this work?

• Based on the current net

rental it currently provides a

return of 5.9 percent.

• Even at the current 50

percent rental being paid, it

provides a net return of 2.95


• In many cases the ADLS

Lease provides for the landlord

to recover the cost of

the property management

from the tenant.

Even if management expenses

are not recoverable (at say 6

percent), the above returns

would still be 5.55 percent or

2.77 percent respectively. This

is significantly better than the

returns in the bank.

Another Important Element

To Consider?

There is no capital gain on the

money held by your bank – in

fact, allowing for inflation, it is

quite the opposite. As an example,

this particular property has

doubled in value over the last

15 years.

There is increasing talk by

pundits that with the quantitative

easing programme and very

low interest rate environment,

we are likely to experience

asset price inflation over the

next few years, i.e. the value of

the assets, will increase as we

see increasing competition for

income-producing assets, due

to the alternative of low returns

from bank deposits.

So, if you are selling

because you don’t want the

management hassle and compliance

issues, or worried about

leaving it to family members in

the future, then this may just be

worth consideration.

If you don’t need the capital

for anything in particular,

but prefer or would be happy

to maintain the cashflow, this is

definitely worth serious consideration.

Yes, buildings will require

future capital expenditure and

even allowing for the occasional

vacancy, the combination

of the returns and future

capital gains, make property

a compelling investment both

now and in the future. As one

of my colleagues once said,

“only in Holland are they making

more land”- you can guess

where he originates from.

All assets have some element

of risk associated with

them – some will remember

the Bank of New Zealand being

bailed out in 1989/1990 and

the share market crash of 1987

– and real estate is no different,

but it is an investment in

something tangible - bricks and


A great property manager is

key to success in real estate.

- Robert Kiyosaki of the book, ‘Rich Dad Poor Dad’.

I will at this stage give a

plug for Greg Wills who heads

our NAI Harcourts Property

Management division (there

are others out there too). Greg

has previously managed one

of Hamilton’s most challenging

assets – Centre Place

shopping mall. This experience

has left him with not

only the technical skills and

facilities management experience,

but the ability to deal with

a wide range of tenants and

the various personalities that

are often the most challenging

aspect of property management

in my view. He would be happy

to talk to anyone considering

their options – so on a no obligation

basis, give him a call on

021 896 585.

NAI Harcourts Hamilton

Monarch Commercial Ltd MREINZ Licensed Agent REAA 2008

Cnr Victoria & London Streets, HAMILTON

07 850 5252 | hamilton@naiharcourts.co.nz



8A De Leeuw Place, Te Rapa Park, Hamilton

• High stud industrial building of 1,357sqm approx.

• Tekplas as tenant returning $180,441pa plus GST net, until October 2021

• Fully fenced concrete yard, two entrance ways

• Designed for B-train movements around the building

• Canopy for off-loading, dangerous goods area

• 3,844sqm (more or less) of industrial zoned land

De Leeuw Place is part of Te Rapa

Industrial Park; a well-established

premier industrial estate. The property

has good exposure to Te Rapa Road,

and is close to Hamilton’s main

city arterial routes and Expressway

interchange junctions.

Close by are The Base Shopping Centre

(NZ’s largest bulk retail centre), also

Te Rapa Gateway Industrial Estate and

Pukete Industrial Estate.

Nearby neighbours include Alsynite

One NZ Limited, Awards Trophies &

Engraving, Bridgestone Tyres and

Crown Worldwide Movers to mention

a few.

Deadline Private Treaty: 4pm, Thursday,

1st October 2020, NAI Harcourts,

678 Victoria Street, Hamilton

Theo de Leeuw 027 490 3248


Borders are indicative only

Owner Occupiers and Investors take note, do not miss

this opportunity. Inspections are recommended.

Full information memorandum available on request.

Mike Neale 027 451 5133


Monarch Commercial Limited | MREINZ | Licensed Agent (REAA 2008)

WAIKATO BUSINESS NEWS August/September 2020


Rebuilding and reimagining

the future of tourism

Unfortunately, the recovery of our visitor sector took a step

backwards with the lockdown of the Auckland region. Auckland

is our biggest drive market from a corporate and leisure travel

perspective, and we immediately saw the cancellations of

bookings for the next two to three weeks.



Chief Executive,

Hamilton & Waikato Tourism

Adding to our woes

was the return of Alert

Level 2 for the Waikato

region, which led to the postponement

or cancellation of

large events, and the return of

physical distancing and compulsory

contact tracing.

Up until the change in alert

levels, we were starting to the

see the benefit of increased

domestic visitors into the

region, as well as the lift in

expenditure. We are all hopeful

that this is just a short-term

blip on our Covid-19 recovery


This time of year has traditionally

been a quieter time for

the region with regards to tourism,

and is giving us the time

to rethink the future of our sector

for the short and long-term.

There is no doubt that some

parts of New Zealand were

under significant pressure

from visitor numbers leading

to issues around over-tourism

and eroding the social licence

to operate around the country.

Here in the Waikato, we

still had the space to disperse

domestic and international

visitors around lesser known

places of our region, plus our

shoulder season events calendar

was growing.

However, we still had challenges

around transport connectivity,

mobile phone black

spots, a shortage of large-scale

commercial accommodation in

Hamilton, Waitomo and Matamata,

and the inability to introduce

regional visitor levies to

fund key infrastructure in our

destination communities.

The Tourism Futures Taskforce

has been established by

the Government to help us use

this ‘circuit-breaker’ of Covid-

19 to reassess and reimagine

a sustainable tourism sector

that actively contributes to the

wellbeing of our communities

and creates added-value experiences

for our domestic and

international visitor market.

The Taskforce will advise

on what changes New Zealand

can make to the tourism

system and make long-term

recommendations to address

the long-standing productivity,

inclusivity and sustainability

issues present in some

part of the sector.

For Waikato, we were

already ahead of the pack by

adopting our Tourism Opportunities

Plan in 2016. This

two-year project involved a

range of community, industry

and iwi consultation to identify

our key game-changers,

plus identify opportunities to

increase the ‘value vs volume’

challenge for the region.

We will use this plan, and

our achievements to date, as a

foundation to implement a destination

management approach

for the Waikato and broaden

the scope of community

involvement, plus align to the

many regional strategies and

plans to ensure an integrated

approach is fully realised.

Developing a destination

management framework will

also raise a number of issues,

challenges, ideas and solutions

which we can feed into the

Tourism Futures Taskforce as

they seek wider contributions

from around New Zealand. The

big question to be addressed in

this work is how will we successfully

co-curate a future for

tourism in Waikato that benefits

everyone. We were also

succesful in attracting funding

from the Strategic Tourism

Assets Protection Programme

(STAPP) for regional tourism

organisations based on

the retention of our existing

local government funding.

This additional funding will

make up the significant shortfall

of industry investment

from our tourism operators,

accommodation providers,

tour and transport businesses,

suppliers plus the events and

venues sector.

The STAPP funding will

help us deliver 27 projects

over the next 12 months under

the three Government priority

areas for investment – domestic

marketing, industry capability

building and destination


Out of the 27 programmes

of work, 11 are collaboration

projects with other regions

which border the Waikato.

Examples include touring

route development with Ruapehu

and Taranaki, partnering

with Auckland on a joint venture

campaign, plus rolling

out a regenerative tourism

programme across the Central

North Island.

We look forward to updating

you on the progress of

these regional projects over the

coming months as we rebuild

and reimagine the future

of our tourism.

Hamilton & Waikato Tourism

is the regional tourism

organisation charged with

increasing international and

domestic leisure and business

travellers, expenditure and stay.

The organisation is funded

through a public/private partnership

and covers the heartland

Waikato areas of Hamilton

City, Matamata-Piako,

Otorohanga, South Waikato,

Waikato, Waipa and Waitomo

Districts. Find out more:


Experience care as it

should be, experience

the Braemar way.

Authorised by Timothy Grigg, 160 Willis Street, Wellington.



for Hamilton East

Braemar Hospital is one of the largest

private surgical hospitals in New Zealand,

and it’s here in Hamilton.

With more than 100 world class specialists,

10 state-of-the-art operating rooms, 84 beds

including 32 private rooms, at Braemar

you’ll receive the highest level of care.

Choose the very best.

Choose Braemar.


If you would like to discuss anything, or find out more

information, please contact me:




Let’s keep moving

10 WAIKATO BUSINESS NEWS August/September 2020

Business takes

the hit for our team

of five million’

I write this just after the announcement by Prime Minister

Jacinda Ardern today that Auckland’s level 3 restrictions

would remain at least until 11.59pm on Sunday, August

30, before being phased into level alert level 2 with the

rest of the country from Monday, August 31.

What galls business most is

that New Zealand has had six

months to get our act together

on border control, tracking, tracing and

testing. We have been told that we have

learnt a lot about how to stamp out outbreaks

and that lockdowns will not always

be necessary but still Auckland is


There is a credibility gap appearing

between what we are being told and what

is being delivered.

You have to feel for the hospitality

industry. The majority of their industry

is made up of small owner-operator businesses

that simply cannot sustain these

ongoing closures and restrictions. With

the industry already facing restrictions

to trading and reduced overseas visitor

numbers, they are currently looking at

between a further 10 to 12 per cent of all

hospitality businesses closing their doors

as a result. The enforced closure for another

full weekend, which are key trading

days for hospitality, is another blow.

The industry is estimating this will

translate into a loss of over 10,000 jobs if

the restrictions continue. A simple form

of assistance for the industry would be

to copy the UK subsidy to get people out

and dining for a month.

In the UK, diners are entitled to a 50

percent discount on food and non-alcoholic

drinks to eat or drink in, up

to a maximum of 10 pounds discount

per head every Monday, Tuesday and

Wednesday between Aug 3 and Aug 31.

The offer is open to diners in participating

restaurants, cafés, bars, pubs, work

and school canteens and food halls. More

than 72,000 restaurants have registered.

We agree with Auckland Business

Chamber chief executive Michael Barnett

saying business was “carrying the

burden for the team of five million”

and that “each business must do whatever

it takes to survive”.

While businesspeople understand

the trade-offs required to protect public

health before the economy, it is business

that is taking the brunt of the current

elimination strategy.

By Don Good, Waikato Chamber

of Commerce executive director

The failure by the Government and

its bureaucracy to control our border in

order to keep the virus out has a direct

consequence in the ability of business to

keep people in jobs.

All banks are being more prudent

with their lending. They are taking longer

to approve loans, critically reviewing

your budgeted revenue estimates, going

through line by line of your expenses and

taking a good look at your spending conduct.

Again, it is understandable, but cash

is the lifeblood of business and again we

can see a cashflow gap appearing.

You must do whatever it takes to get

through this. Review your revenue, cut

costs, check your supply chains, and

make contact with all your customers

again. Make sure you keep talking to all

your staff. You may not have all the answers,

but they will appreciate your honesty

and may have a few good suggestions

on changes that help your business


There will be a personal toll on people’s

wellbeing and mental resilience,

not just jobs and business continuity, so

seek out good advice from your lawyer,

accountant, or other trusted mentors and

above all look after your own health.

Business Floor, Wintec House Cnr Nisbet and Anglesea Street, HAMILTON

07 839 5895 | help@waikatochamber.co.nz


$14m integrated

trades training

centre for South


Tokoroa will have a brand new $14 million trades training centre

by 2022 catering for up to 500 students a year thanks to a

Government grant of $10.84 million announced in August.

The new trades training

centre is being

co-funded with $1 million

grants from each of Toi

Ohomai Institute of Technology,

Trust Waikato and the

South Waikato Investment

Fund Trust (SWIFT).

Security manufacturer

Gallagher will develop a

new European headquarters

in Warwick, England.

The 1,500 square metre

office, with on site café, will

allow Gallagher to host prospective

clients, hold events,

and support Channel Partners

and customers with

meeting, conference, and

training facilities.

The development also

includes a 670 sq m warehouse,

with land available for

future expansions.

“We’re very excited to

announce this new facility for

our UK and Europe operations,”

says Richard Huison,

regional manager for the UK

and Europe.

“We’ve experienced rapid

growth over recent years and

have fast outgrown our current

Nuneaton premises. This new

facility will enable us to showcase

our exceptional security

solutions while providing outstanding

support for our Channel

Partners and customers.”

Gallagher has invested in

the development of solutions

that comply with UK access

control, perimeter intrusion

detection, cybersecurity, and

high security standards. Their

UK-certified high security

solutions build on Gallagher’s

government-approved solutions

for the U.S., Australian,

and New Zealand markets.

Mark Junge, global general

SWIFT has facilitated and

driven the project, including

buying the one-hectare site

for the centre on Chambers St

near the northern entrance to

Tokoroa, doing the preliminary

design, engineering and

costings for the project and

New European

HQ for Gallagher

manager for security, says Gallagher

aims to be the security

solution of choice for countries

in the Five Eyes alliance. “With

discussions already underway

with several UK government

agencies, this new facility provides

the ideal base to support

our extensive growth plans

for the region.”

Gallagher’s European headquarters

will be located in

Tournament Fields business

park. Development is set to

begin in September, with the

team aiming to occupy the

building in mid-2021.

Gallagher has also been recognised

for innovation following

its Covid-19 response. Its

Proximity and Contact Tracing

Report won the Outstanding

New Product award at the New

Zealand Security Awards in

August. Developed in response

to the Covid-19 pandemic, the

Mark Junge

applying for the Government


The new trades training

centre will bring together three

separate existing Toi Ohomai

training sites in Tokoroa into

one purpose-built campus

catering for the key local secreport

gives Gallagher customers

critical information

to manage exposure and protect

the health and safety of

people on site.

Gallagher has made its

Proximity and Contact Tracing

utility available to customers

free of charge during

the pandemic.

“I’m very proud of our

team who worked hard to produce

this tool in an incredibly

tight timeframe, while working

in virtual environments,”

said Rachel Kelly, chief product

officer for Gallagher’s

security division.

The Proximity and Contact

Tracing Report, released in

May, enables organisations to

quickly identify areas where a

person with a contagious virus

has been on site. It also identifies

all other cardholders who

shared these areas.

Artist’s impression of the new centre

WAIKATO BUSINESS NEWS August/September 2020


tors including farming, engineering,

construction, manufacturing

and logistics.

The purpose-built Trades

Training Centre will be visible

from State Highway 1, covering

2588 sq m of which 280

sq m will be a digital hub, with

room for expansion.

SWIFT economic development

manager Francis Pauwels

said a survey of South Waikato

companies operating in five

major industry sectors found

they were planning to require

about 850 new staff over the

next five years.

“These companies – in construction,

engineering, transport,

manufacturing, forestry

and hospitality – say their number

one preference is to employ

locals because they stay local

and contribute to the community.

“About 60 percent of

the people who could be

employed in these jobs will

be new trainees and especially

young people. About a fifth

of people aged 18-25 years

in South Waikato are not in

employment, education or

training (Neets) – and we are

confident this initiative will

be the catalyst to get these

young people into training and

employment. We also expect

to have a lot of second chance

learners coming through the


Toi Ohomai chief executive

Dr Leon Fourie said SWIFT

and Toi Ohomai had worked

closely together since the initiative

began in early 2018 to

decide what a purpose-built

facility would look like.

“This Government funding

will enable us to realise a vision

we have been working towards

for the last two and a half years.

Toi Ohomai currently has three

training sites in Tokoroa, all of

which are older facilities and

are no longer fit for purpose.

This new facility will enable

Toi Ohomai to support learners

in Tokoroa rather than having

to transport students to bigger

hubs such as Rotorua, Hamilton

or Taupo.

“Toi Ohomai will run the

training centre but we see this

operating as a partnership with

SWIFT, South Waikato District

Council, Raukawa, the Pacific

Island community and strong

alignment with the business

community. Partnership with

local iwi and Pasifika is critical

given the Maori population of

the South Waikato is 25 percent

– 35 percent in Tokoroa - and

12 percent Pasifika.”

Fourie said concept plans

developed for the centre will

include a digital entrepreneurial

hub and a café and childcare

facilities to enable parents to

train at the centre and reduce

the digital divide in the Waikato


“As well as creating excellent

learning experiences for

our tauira we expect the facility

to provide more jobs for local


South Waikato District

Mayor Jenny Shattock said

the Government investment

in the new training centre

is the result of patient collaboration

and engagement

between Toi Ohomai, SWIFT,

council and Government.

“This is an excellent example

of the South Waikato education,

business and local

government sectors working

together to help the district

thrive and grow economically

and socially.”

She said the Toi Ohomai

Institute’s new location near

State Highway 1 would provide

a fabulous new gateway to

the northern entrance to Tokoroa

that would complement the

town centre redevelopment that

is close to completion.

Te Waka chief executive

Michael Bassett-Foss welcomed

the announcement.

“Regional districts need a flow

of motivated young people to

spur and maintain economic

development in the area,” he

said. “This new facility will

offer opportunities to youth

in Tokoroa who are not currently

in training, education or

employment, and often can’t

afford to go elsewhere.”

Te Waka was involved in

lobbying the Government for

investment in the Training

Centre upgrade early in the

process, while Bassett-Foss

accompanied representatives

from the SWDC when they met

with Ministers in Wellington to

garner support.

SWIFT chairman Bruce

Sherman said South Waikato is

in a prime geographic position

and is now in growth mode.

“This new training centre will

provide a much needed path to

skilled employment not just for

Tokoroa, but Putāruru, Tirau,

and Arapuni.

“Our youth deserve facilities

that inspire them to learn

and contribute and we are

very grateful the Government

agrees.” Sherman said the

development of the site itself

will potentially involve more

than 200 people for the design

and build process, and local

firms will be used as much as


“Toi Ohomai currently has

about 350 enrolments per year

including part time courses. We

expect that will grow to around

500 per year as successful graduates

show a clear pathway to

meaningful jobs. The SWIFT

Trust’s main objective is better

economic and social outcomes

for the South Waikato and work

ready, well trained, skilled

employees is a major attraction

for start-ups and companies

looking to relocate from inefficient

city locations.

“We have more exciting

projects in the pipeline so this

is the first step in many to

achieving lasting and positive

change for our communities.”

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In our sixth decade we

continue to evolve and

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The Waikato Chamber of Commerce drew a large crowd to a lunch at

the Atrium in August to hear from senior economists about the outlook

for Waikato, and from National Party leader Judith Collins.

See story next page.

1. Chantal Baxter and Jacinda Powers.

2. Margaret Devlin and John Gallagher.

3. Ryan Hamilton and Richard Coventry.

4. Daniel Moore and James Armitage.

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WAIKATO BUSINESS NEWS August/September 2020


Rebuild chance to change course


New Zealand will not return to normal and needs to build back

better. That was the message from BNZ economist Paul Conway

at a Waikato Chamber of Commerce lunch in August.

Speaking the week before

a fresh Covid-19 outbreak

in Auckland,

Conway said the world’s

economy was changing and

New Zealand’s economy

was not immune.

The pandemic and the

associated lockdowns around

the world were having a huge

impact on economic behaviour

and spending patterns, he told a

forum at Wintec’s Atrium.

“The world is rapidly

changing, and the New Zealand

economy will change

with it, whether we like it

or not, whether we’re ready

for it or not.”

But he also painted a picture

of a national economy that

had been performing poorly for


“There’s no going back to

our old economy,” he said. “And

you know what, we wouldn’t

really want to, because it hasn’t

really been a strong performer,

especially in the space of productivity

which is the basis of

long-run growth.

“Yes, the New Zealand

economy produces lots of

jobs. But because of that low

productivity, many of those

jobs don’t pay particularly

well and there are even people

with jobs who struggle to get

by in this country.”

Conway forecast a

W-shaped pandemic economic

response in New Zealand, after

activity rebounded better than

expected following the first

lockdown. But a second downturn

was inevitable, he warned,

with “a whole heap of destruction”

over the coming months

and probably years.

“This second downward

prong of our W, it’s locked in,

there’s no way around it.”

He said it could be made

easier through government

support, assisted by low debt.

“But we should do that in ways

that don’t get in the road of this

process of creative destruction,

that don’t slow it down.

“It’s about having a flexible

and resilient economy that can

absorb the shock, and adjust.”

As for the final upward

prong of the W, the rebuilding,

he said that needed to involve

dislocated economic resources

finding their way into new,

more productive and more

lucrative opportunities.

“How do we build a

more productive economy

that delivers for all New

Zealanders? There’s obviously

a policy agenda attached

to that and I live in hope

that our politicians will start

talking about it.”

Conway was part of a

panel of four economists,

including Westpac industry

economist Paul Clark,

ASB senior economist Mark

Smith, and Infometrics senior

economist Brad Olsen.

They were joined by

National leader Judith Collins

during a visit to the region.

Olsen ran a similar argument

to Conway about building

back differently, and added

some Waikato figures.

He said New Zealand

spent $3 billion less through

its first lockdown period,

and spending in the Waikato

from April to June was

82 percent of its normal.

Within the region, he said

Waipā district was doing

well, while others, including

Matamata-Piako with Hobbiton,

were not seeing the same

amount of spending.

Like Conway, he said

the global picture was deteriorating.

Primary exports

remained a key area, but

products were unlikely to

be bought at the same levels

during the pandemic.

“We need to look at our

Brad Olsen (Infometrics senior economist), Don Good (Waikato Chamber of Commerce

executive director) and Paul Clark (Westpac industry economist) at the event.

infrastructure. What are we

building? How do we get our

productivity moving? How do

we ensure that as we produce the

fantastic goods in the Waikato

- New Zealand’s breadbasket

with about 16 percent of all

food production coming from

this area - how do we make

sure we get it to the right place

as quickly as possible and as

cheaply as possible?”

Conway said businesses had

a role to play in lifting productivity

by doing things better.

Digital tools and technology

were critical to that.

“Digital and data are the

infrastructure of knowledge.

And knowledge is fast becoming

the key driver of growth in

the 21st century economy. So

knowledge is the new oil.”

The underlying reason for

New Zealand’s low productivity

was that its domestic markets

were typically very small,

and the vast majority of its

firms were not connected into

the global economy, he said.

Digital technologies

could expand markets

and make it easier for

small remote businesses to

engage internationally.

Rebuilding for a new economy

also required innovation.

“Now, innovation is not

always about doing remarkable

things that push out that

knowledge frontier. It’s also

often about learning how

leading global firms in your

industries operate, and leveraging

that knowledge to catch

up to the frontier.”

Collaboration was important

as many small firms lacked

the resources to innovate.

“You’ve got a world class

university here in Hamilton -

how effective are you at being

across the knowledge that’s

coming out of that institution

and converting it into growth?

“Is there potential for your

businesses to work together to

solve common problems and

to create dynamic clusters of

world’s leading firms?”

Conway finished on

a hopeful note.

“It might not feel like it right

now, but if we play this right,

we could emerge from this crisis

with an upgraded economy

that sustains higher well being

in New Zealand for generations

to come.”

GST on ‘private’ homes

Over the past 18 months Inland Revenue (IRD) has issued a

number of technical statements setting out its view on how

income tax and GST applies to residential houses that are

used to derive income, such as from use as an Airbnb. The

most recent IRD statement raised a few eyebrows and in this

article we explain why.



Hayden Farrow is a PwC Partner based in the Waikato office.

Email: hayden.d.farrow@pwc.com

To provide some context,

at one end of the spectrum

if one private individual

sells their family home

to another, GST is unlikely to

apply. At the other end of the

spectrum, if a GST registered

business sells a hotel to another

the transaction is likely to be

subject to GST (although at

0 percent). However, as you

encounter different scenarios

and move along the spectrum

you end up in a grey area where

it can be unclear whether GST

applies or not.

GST applies to the sale and

use of commercial dwellings

- those in which the occupant

does not have ’quiet enjoyment’,

for example, hotels,

motels, homestays, farmstays,

hostels, and other short-stay

accommodation providers.

But, what about a private family

bach that is also used to

derive Airbnb income. Technically,

accommodation in an

Airbnb is caught for GST purposes.

However, in most cases

the income does not exceed the

compulsory GST registration

threshold of $60,000 per year,

so the owners can choose not

to register and stay outside the

‘GST net’.

On 26 June, IRD released

interpretation statement (IS)

20/05 which describes how

GST applies to the sale of

a dwelling that is included

within a wider supply of land.

A classic example is the

family farm comprised of

farmland and a farmhouse.

For decades, the standard

GST treatment applying to

the sale of a farm has been to

split it into two components:

1. The working farmland is

treated as the sale of an

asset that is subject to GST.

2. The farmhouse is treated

as a separate supply that is

exempt from GST, because

it has been used as the

farmer’s private ‘family

home’ (or as the supply of

an exempt residential rental

property if it was used by a

farm worker).

The above approach is considered

by IRD to be an ‘oversimplification’.

Instead, IRD is of

the view that GST should apply

if the house has been used as

part of the farming activity.

IRD’s view lies in a long-standing

tradition in which farmers

could claim income tax deductions

in relation to a portion of

farmhouse expenditure. This

was formalised in IS 17/02,

where an automatic deduction

for 20 percent of the expenditure

related to the farmhouse

is allowed as it effectively

acts as the ’farm office’ from

which the farming operation

is managed. By claiming the

deduction, IRD consider that

the farmhouse has been used

to make taxable supplies.

Therefore, the sale of the farmhouse

is also subject to GST.

As the farmhouse is treated as

a separate supply and is typically

used as a residence by

the purchaser it does not qualify

for zero-rating and GST

becomes payable at 15 percent.

So to recap, IRD have

asserted that GST will apply

to the full value of the farmer’s

home at 15 percent. Logic

would suggest that even if this

conclusion is correct, which

we do not think it is, then GST

should only apply to the portion

of the house that has been

used for the farming activity…

but IRD’s view is that

this is not how the rules currently


To illustrate IRD’s

view, consider the following


• Rob is retiring after 30

years of dairy farming.

• He is GST registered and

has agreed to sell the family

farm for $15m, including a

substantial farmhouse valued

at $1.5m.

• When Rob purchased the

farm the farmhouse was

valued at $500k.

In line with IRD’s guidance

from IS 17/02, Rob claimed

income tax deductions for 20

percent of the expenses relating

to the farmhouse. As a

result, IRD are of the view that

the farmhouse has been used

to make taxable supplies and

Rob is required to pay GST

on its sale. On Rob’s GST

return he discloses the $1.5m

sale and the applicable GST

amount of $195,652 (3/23rds

of $1.5m). Rob is able to claim

an offsetting deduction tied to

his 80 percent proportion of

private use, but the amount is

limited to the original cost of

the house, i.e. $65,217 (3/23rd

of $500k). A net GST liability

of $130,435 arises, being GST

on the full $1m increase in the

value of the farmhouse.

Not only does this approach

differ markedly to current

practice and could give rise

to pricing disputes, but we

also disagree with IRD’s

view. We hope that in time,

reason will prevail, but in

the meantime we are left in a

position of uncertainty.

The comments in this article

of a general nature and should

not be relied on for specific

cases. Taxpayers should seek

specific advice.

14 WAIKATO BUSINESS NEWS August/September 2020

Waste fund open

A fund aimed at helping the

community plan and deliver

projects that reduce waste

in Waipā is now open. Waipā

District Council’s Waste

Minimisation Community Fund

offers $40,000 to individuals,

groups and businesses

that encourage, promote or

organise waste minimisation

activities. Waste minimisation

officer Sally Fraser said the

council is looking for projects

with an emphasis on innovative

solutions for eliminating or

reducing waste in the Waipā

district. Applications close

on 14 September and can

be downloaded from www.


TGH to build

police base

A proposed new police base

in Cambridge will mark the first

project under the terms of a

new partnership between Tainui

Group Holdings (TGH) and New

Zealand Police. At 416 sqm,

the base, on the site of the old

police house at the corner of

Victoria/Fort St in Cambridge,

will accommodate up to 18

police officers. The proposed

design will incorporate many

elements reflecting the local

environment and community,

including visual elements of

significance to Waikato-Tainui

and use of the region’s Hinuera

stonework. The proposal is

for TGH to construct and own

the building and the whenua,

while police will invest in specific

tenant fitout. TGH will lease the

building to police for an initial

period of 20 years.

Climate funding

for Waikato

Waikato Regional Council has

secured $23.8 million from

the Government for 10 flood

protection and catchment

projects, as part of $103.7

million in funding for climate

resilience projects across

New Zealand to help kickstart

recovery from Covid-19. The

projects are expected to

create more than 200 short

and long-term jobs over

their lifetime. Council chair

Russ Rimmington said flood

protection was one of the top

priorities for the council among

its bids for shovel ready funding

because its schemes safeguard

3000sq km of high value foodproducing

land and protect

services and infrastructure

such as water supply, power,

telecommunications, and road

and rail networks.

Te Wānanga o Aotearoa – Kākiri

Māori business accelerator

celebrate 2020 cohort with

virtual showcase

Kaupapa Māori business accelerator Kākiri has celebrated

the second cohort of Māori-led teams leading innovative and

technology-focused start-ups in Aotearoa.

For 12 weeks until early

August, Kōkiri accelerated

nine Māori-led

start-ups, ranging from R&D

ventures developing solar 3D

tracking and soil moisture

monitoring technology to

digital platforms making it

easier for tradies to provide

quotes and helping whānau

to the right lawyer.

When New Zealand

went into lockdown due to

Covid-19, Kōkiri adapted the

programme delivery to be

completely online. The newlook

programme launched in

May with wānanga (classes)

hosted via video call.

“The last couple of

months have been a rollercoaster

ride for our cohort,

delivery partners and sponsors.

Through all of the different

challenges, we have

come together to deliver a

first-of-its-kind digital kaupapa

Māori business accelerator

programme,” says

Aubrey Te Kanawa, Kōkiri

programme director.

Transitioning from a residential

format to 100 percent

digital delivery was a mammoth

task, but the change

has enhanced the programme

experience for the founders,

mentors and staff.

“Our teams have used the

latest collaboration tools such

as virtual whiteboards and

been exposed to wider networking

opportunities,” says

Te Kanawa.

The cohort have connected

with international guest

speakers and investors that

are still living under lockdown

conditions due to the

Covid-19 pandemic. “The

opportunity to virtually connect

with over 20 additional

guest speakers, experts and

investors has significantly

benefited the founders and

teams,” says Te Kanawa.

Callaghan Innovation sees

innovation as a crucial pathway

to success for Māori.

“Bold Māori innovators and

‘dreamers’ will transform New

Zealand’s economy for the better,”

says Aroha Armstrong,

Callaghan Innovation’s Māori

economy group manager.

“As well as helping start-ups

nail a balance between profit,

people and place, Kōkiri’s

focus on technology this

year is exactly the high-value

shift the Māori and wider economy

needs right now.”

Kōkiri hosted a virtual

Showcase event to

celebrate the cohort that

completed the 2020 business

acceleration programme.

The Kōkiri 2020 teams are:

• Barrett Dynamics is delivering

affordable and efficient

solar power to communities

through solar energy 3D

tracking technology.


quoting for construction

and building work easy by

streamlining the pricing


• Little Mouse Co. are founders

of the digital language

app, Lingogo, that shares

indigenous stories to help

revitalise endangered languages.

• Nau Mai Rā is New Zealand’s

first Māori power

company that reduces

energy costs while sharing

their profits with whānau to

support their marae or other

Māori initiatives.

• RH Innovation are helping

farmers apply the right

amounts of nitrogen or

water for optimal farm performance

to reduce costs

and environmental impact.

• Stay Native is a social

enterprise that helps indigenous

whānau and hapori

(communities) to build,

promote and share authentic

cultural experiences with


• StreetLevelOne are a digital

advertising agency

transforming storefront

windows into multitouch

marketing platforms.

• The Event Co. is the industry

leader for event management

innovation, simplifying

event operations to save

customers time and money.

• Ture.co.nz are delivering

better access to legal

services for individuals

and making it easier to find

the right lawyer with their

online marketplace.

About Kōkiri 2020

Kōkiri is a Māori business

acceleration programme, based

on kaupapa Māori values,

focused on accelerating early

stage start-ups who have bold

ambitions and are impact positive.

Kōkiri supports Māori-led

start-ups that have high-growth

potential to develop their business

capability and wellbeing,

through tailored experiential

based learning, supported by

mentors, coaches, and experts

in a safe and culturally responsive

learning environment.

Kōkiri 2020 is funded by Te

Wānanga o Aotearoa and Callaghan

Innovation and is sponsored

by MYOB, Spark, FIN-

DEX, AJ Park, Hillfarrance,

Poutama Trust and ATEED -

Auckland Tourism, Events and

Economic Development.

Sam Williams

027 446 3544


Leasing and Sales

Dean Abraham

027 333 3822


Leasing and Sales

Nigel Corkill

021938 605


Leasing and Sales

Vaughan Heslop

021 400 515


Leasing and Sales, Multi-unit Sales

Rob Owens

021 843 087


Body Corporate Management


WBN Commercial Ad 95mm x 256mm.indd 1

23/07/2020 12:31:53 PM

WAIKATO BUSINESS NEWS August/September 2020


How to Rank No 1 on Google

When people search online for your products or services, you

want your website to be found easily. But what does it take to

rank No 1 in Google?

I’ve lost count of the number

of times a business

owner or general manager

has asked for my advice

regarding, “How do we get our

website higher in Google?” Or

sometimes even more directly,

“We launched a new site.

Why isn’t it ranked #1?”

We all know that Google

is where people turn to find

answers to … well, everything!

According to Statcounter.com,

94.7 percent of

all search engine searches in

NZ are done through Google.

The nearest competitor is Bing

with 3.21 percent!

When people search for

products or services related to

your business, you want your

website to be found easily. To

get your website to rank well

the most important thing to

remember is that it won’t happen

by accident. You want

to rank No 1 … and so do

all of your competitors! The

organic rankings are a competition

that you don’t win without

considerable effort.

Firstly, it’s important to

clarify what “ranking” means.

When you run a search on

Google, the search results

page usually starts with three

to four ads. These look almost

identical to the organic results

but have the word “Ad” beside

them. These results are not the

rankings but are Google Ads

(previous called “AdWords”).

You need to be running paid

Google Ads campaigns to get

your ads to show there.

Underneath the ads, if Google

thinks you were searching

for local results, Google is

likely to show the “Google

Snack Pack” – which shows a

map and three results of local

businesses near you.

After that snack pack the

first organic results are shown

– this is what “rankings”

refers to. The organic results

are the webpages that Google

determines are the most

important for the phrase that

was searched for.

So, what does it take

to get ranked No 1 in the

organic results?

The process of getting

a website ranked higher is

called “Search Engine Optimisation”,

or “SEO” for short.

At its most basic level SEO

can be split into two sections:

On-Page Optimisation and

Off-Page Optimisation.

On-Page Optimisation is

based on the content and code

on your website. It forms the

foundation of your rankings

and in my estimate accounts

for 30-50 percent of your

search engine ranking. However,

without this foundation

being done well, the other

work that accounts for 50-70

percent of your ranking won’t

count for much. The foundation

needs to be built first.

Sometimes when a new

SEO client starts with us, we

find that the words they want

to rank for aren’t even mentioned

on their site! A very

simple check you can do when

you want to rank for a phrase

is to check the content and see

how many times that phrase,

or close variants, are mentioned

on your page.

Next, check if those keywords

are included in your H1

(your main heading – which

should be in an tag in the

code). After that there are over

30 other checks that should be

made for your On-Page Optimisation

for each page. These

include hidden code, such as

schema, user-experience tests

such as page-loading speed

and mobile responsiveness,

internal linking throughout

your site and many more.

Reviewing the basic content

can be done DIY, but after that

it make sense to engage an

SEO specialist.

The other 50-70 percent of

your results comes from Off-

Page Optimisation, which is

mostly other websites linking

to your site.

An easy way to think of it

is that each website that links

to your site is a vote. The more

votes your site gets, the more

important it is and the more

likely it is to rank well. If an

important site (one with lots

of “votes”) links to your site,

then its votes count for more

than a non-important site linking

to you. And if a site has

strong content that relates to

your products or services and

links to you, then that counts

more than a non-related site

linking to you. This complexity

is just scraping the surface



Josh Moore runs Duoplus, a Hamilton-based digital marketing

agency that helps businesses get better results through highly

measurable online marketing. www.duoplus.nz

of how Google works. Building

this complex and powerful

process of identifying

which sites are most important

for billions of different

search phrases, is why Google

is so powerful.

Overall, getting ranked

takes consistent effort over

time. It can take many months

to build up rankings to compete

for highly competitive

keywords, but it can be well

worth it. We’ve seen the

investment pay off strongly

for our SEO clients with the

phone ringing constantly

and work coming in the door

because they’re found in the

top spots of the search results.

It’s a great feeling having

your website ranked well,

but just remember, it doesn’t

happen by accident.

Your recruitment

asset in Waikato.

For more than 30 years, we’ve been providing recruitment services to

organisations across the region and ‘positioning excellence’ throughout Waikato.

We work closely with our clients to ensure we find the right candidate for their company and position.

We’re also able to tailor our various recruitment services to suit your situation.

So if you are looking to hire, or would like to discuss your recruitment needs, get in touch with our team.

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16 WAIKATO BUSINESS NEWS August/September 2020

PKF welcomes

new partner

What the world needs now...

Johann van


PKF Hamilton has welcomed

another partner to its line-up.

Johann van Loggerenberg has

been with the firm for three

years and was previously its

audit manager. He was made a

partner earlier this year. He joins

the five other partners: Alison

Nation, Steve Stark, Glen Martyn,

Matthew Fulton and Bernard

Lamusse. Born in South Africa,

van Loggerenberg moved to

New Zealand with his family when

he was 16. He graduated from

the University of Waikato in 2013

with a Bachelor of Management

Studies majoring in accounting

and graduated as a Chartered

Accountant in 2016.

Fast rail backed

Hamilton Mayor Paula Southgate

has welcomed the announcement

the Government will undertake a

business case to investigate the

potential for rapid rail between

Hamilton and Auckland. The

government intends investigating

four possible scenarios, ranging

from extending electrification

of the existing route to building

a new rail alignment alongside

the existing rail corridor. Each

scenario would connect both

city centres. Mayor Southgate

said investigating rapid rail was

a “natural extension” to the work

already underway to ensure better

connections between both fastgrowing


Is trust, sweet trust. business? When it comes

to being trusted, business is

not hitting the mark. People

What and whom

do you trust?

Worldwide, what

and whom the population

trusts has shifted significantly

over the past nine

months. And businesses,

as a whole, are less trusted

today than they were at the

start of this year.

I’ve referred to the

Edelman Trust Barometer

before in this column. It’s

an annual survey of populations

around the world,

including New Zealand, and

monitors public trust levels

of key institutions such as

government, business and the

media. Google “2020 Edelman

Trust Barometer” for an

interesting read.

After Covid-19 hit the

world, this year Edelman

updated the Barometer in

May from its annual result in

January. Predictably, people

are tending to trust government

more than ever before

as we look to government

leaders to get us through

this uncertain time.

Around the world, trust

in the media is also at an alltime

high. But predictably,

a majority of people (67 percent)

are fearful about misinformation

being spread about

the Covid-19 virus. Thus,

social media is not trusted by

the vast majority.

So, what about

want to see businesses doing

more for their staff, their communities,

their suppliers and

others who depend on them

for livelihoods.

The Edelman Trust Barometer

survey found that, “To

increase trust, business should

focus on solutions, not selling,

with respondents calling for

the private sector to collaborate

with competitors (and)

redefine their company’s purpose

and goals around fighting

the pandemic.

“Fewer than one in three

respondents (29 percent)

believe CEOs are doing an

outstanding job responding to

demands placed on them by the


So, here’s a question for

Waikato business owners

and managers reading this

column: What have you

done since March to stabilise

and increase trust levels

in your staff, customers and

others who matter to your

business success? The complicating

factor in the current

environment, of course, is

that you must build this trust

with audiences who are often

worried, fearful, sceptical and

ready to find fault with any

wrong step you take. Plus, you

are likely focused on keeping

the doors open, finding new

markets, maintaining customer

bases, holding onto staff and

generally staying afloat. Who

can afford to spend time

thinking about maintaining

and building trust? I would

say you can’t afford not to.

Waiting until Covid-19 blows

over might just be too late.

So, what do businesses need

to be proactively doing to

keep their ‘trust banks’ full?

Here are a few key things:

Be seen.

If you are a company that’s

doing the right thing, caring

for your people and going the

extra mile for customers during

this time, remember to not

only do the right thing but tell

people you’re doing the right

thing. But be careful in your

delivery. This isn’t about blowing

your trumpet; it’s about

demonstrating your values to

those who matter. This is also

the time to ensure you can be

found offline and on.

That means having a great

social media presence and

interacting on each channel in

a meaningful way.



Heather Claycomb is director of HMC Communications, a

Hamilton-based, award-winning public relations agency

Listen more than you talk.

Whether it’s your staff, your

customers or your suppliers,

people trust someone who

genuinely listens. Now more

than ever, businesses must

adjust to continually changing

circumstances. You’ll

make the best decisions when

you’ve taken the time to truly

listen to those around you.

Tell great stories.

People want to be inspired

during this international crisis

we find ourselves in. Share

what your business is doing

through heart-warming stories

that endear people to

your company and your people.

And remember that while

words are great, videos and

photos are much better.

And remember that tried

and true strategy of trust

building: getting others – your

customers, your business partners,

your staff – telling your

stories for you.

Keep your promises.

This goes without saying.

People are looking for businesses

and leaders who tell

them what they are going to

do and then deliver.

Be consistent, show progress

toward goals and communicate


This also means acknowledging

what you don’t know

and recognising when things

might have to change as you

navigate your way along this

new journey.

Keep it real.

No matter what you do, be

honest with people and be

true to who you are as a company

and as a leader.

People are overly sceptical

at the moment. Therefore,

they don’t want to

see anything overly glossy

or contrived.

Just be you. Authenticity

always wins when

trust is on the line.

Text-to-voice technology

Hiring voice talent for

voiceover work can be

expensive, particularly

if you have to do it multiple

times for different languages.

Many of the world’s information

technology giants offer textto-voice

or text-to-speech services

which turn typed text into



David Hallett is a co-founder and director of Hamilton software

specialist Company-X.

audible speech or voice. These

high-quality audio files can be

used to narrate software, both

in standard operation and help

sections, accompany training

videos, or even act as voice-over

tracks for videos.

While text-to-speech or

text-to-voice technology is

reasonably mature, the end

results are not always perfect,

and the scriptwriter has no control

over how the voice in the file

sounds. Company-X built a textto-voice

editor taking advantage

of this technology that allows

the user to make the voice sound

almost like natural speech.

Speech Synthesis Markup

Language (SSML) tags control

emphasis, pitch, speed and tone.

A variety of male and female

voices and languages are available.

The text-to-voice or textto-speech

editor builds a pronunciation

library of acronyms

and specialist terminology.

With this editing tool, the world

leader in milking equipment and

dairy solutions, DeLaval International,

has transformed the

manual voice translation process

internationally into a fully automated

digital process.

The Company-X text-tovoice

editor removed the need

for DeLaval to book voiceover

artists, directors, sound technicians

and recording studios

for six languages. Instead of

a half-day block of recording

costing tens of thousands

of dollars per language, the

audio files were produced in

minutes at 10 per cent of the

cost. DeLaval’s production

staff can edit and resynthesize

the result at any time using

SSML tags. If the material

needs to be updated the user

can replace the entire text and

produce the voice file within a

few mouse clicks.

Apart from the automated

voice file generation, the textto-voice

or text-to-speech editor

created a translation platform

significantly reducing

the time to deliver translated

content to the global market.

The text-to-voice or text-tospeech

tool delivers consistent

results across all regions.

Skills group


Waikato software specialist

Company-X co-founder and

director David Hallett has

been elected Information and

Communication Technology

(ICT) and Creative representative

of the Waikato Regional Skills

Leadership Group. The group

was formed in June to identify

and support better ways

of meeting future skills and

workforce needs in Hamilton and

the Waikato. It is supported by a

team of data analysts, advisors

and workforce specialists at

the MBIE. “My vision in joining

the Waikato Regional Skills

Leadership Group is to help

increase opportunities in the ICT

and creative space for the newly

unemployed and those who

want to enter the fields,”

Hallett said.

Come in Cambridge: We spent

time this month in the town of

trees, and found small business

operators going full steam ahead,

while the bigger picture is also

promising. Read our extended

coverage on the following pages.

Cambridge builds for future

Cambridge is forging ahead despite Covid-19, with growth fed

by returnees from abroad and continuing interest from Auckland.

Building is underway on

a number of high-profile

sites, and growth

cells are preparing for development

as Lakewood completes

its final commercial block.

A three-storey mixed use

building on Alpha Street

is quickly taking shape

post-lockdown, while concrete

is also being poured for

a new medical centre beside

the athletics ground on the

town’s outskirts. A further

medical centre is planned on

Hamilton Rd, and plans are

also moving ahead to open up

residential growth cells to the

west of the town and industrial

zones to the north.

Apartments were snapped

up at the 86 Alpha St development,

with the building

expected to be complete by

November and the first residents

moving in before Christmas.

The build includes 200

square metres of either office

or retail space at ground floor

available for lease or sale. Also

on the ground floor are 32

undercover car parks.

The first floor has three

office suites, one of which

is already leased. Alpha

Streets Development director

Scott Massey says the

suites will feature high quality

fitouts for professional tenants.

Artist’s impression of the 86 Alpha St development.

The building also features

six apartments, one on

the first floor and five on the

top floor. Massey says they

sold quickly after being put

on the market about a year

ago. One has been taken by

a local professional, with the

others going essentially to

empty nesters.

Cambridge appealed

because of the way the town has

been growing, as has demand,

Massey says. “We already had

an idea for a building like this

and just happened to find a

suitable site, which we are very

pleased to have found.”

That widely recognised

growth potential may help

account for Cambridge’s

bounceback from lockdown.

The town is the highest growth

area in the Waipā district,

which has largely weathered

the pandemic storm, according

to provisional Infometrics

estimates showing economic

activity sitting 0.2

percent per annum higher than a

year earlier.

“We’ve got room for

growth. We’re a high-growth

council and have been for

some time,” says Waipā business

development manager

Steve Tritt.

“We’ve got all of our

planning in place around

growth cells [C1, C2, C3]

and that’s apparent to everybody.

We’ve talked about

our growth opportunities.

“We do a good job with our

planning and our preliminary

discussion, our pre-app meetings.

And we’re honest about

what we can do and what we

can’t do.”

The council has started the

first tranche of pipe installations

to service major subdivisions

in Cambridge following

a $2 million contract award to

Waipa Civil.

Waipā Mayor Jim Mylchreest

said moving on tenders

for the water and wastewater

infrastructure was a sign Cambridge

was back on the move,


The infrastructure work

would be welcomed by the

wider region because it will

provide job opportunities and

security and would help rebuild

confidence in the local economy.

Tritt expects the town

will see expats returning from

overseas during Covid-19, and

says they are still getting people

shifting out of Auckland.

A further strength for the

town is its lack of exposure

to international tourism, he

says, with domestic tourism

accounting for 80 percent of

the market.

The drive and weekend

market is dominated by Auckland,

he says, and Cambridge

has also benefited from a boost

to domestic tourism as New

Zealanders are unable to holiday


Waipā’s strong economy

heading into the pandemic

helped soften the blow, alongside

its primary sector focus,

as essential primary industries

kept operating throughout

Level 4 and Level 3

lockdown, according to the

Continued on page 21


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MP for Hamilton West

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07 850 6262



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Parliament Buildings,


18 WAIKATO BUSINESS NEWS August/September 2020

Training course opens gate for townies


A Cambridge firm has come up with an innovative response

to the looming shortfall of workers confronting agricultural


With harvesting season

close and borders

largely closed

to the migrant workforce, Ag

Drive has started a training

programme for Waikato people

wanting a start in the industry.

They are taking on trainees

who have lost jobs or been

disrupted by Covid-19, with

the students funded on short

courses by the Social Development


Ag Drive is also offering

private training courses after

contractors expressed a high

level of interest in the scheme,

which may be a first for

New Zealand.

In the past, the industry

has largely brought in

migrants, particularly from

Ireland, Europe and Australia,

to deal with seasonal harvesting,

but with Covid-19

border disruptions Ag Drive’s

offering is timely.

“There’s a massive gap in

that industry at the moment,”

business development manager

Vinette Wilken says. “All the

contractors we go and speak to

say this should have been out

there a long time ago.”

It also represents an

elegant solution for Ag Technology

Group, which established

Ag Drive during lockdown

when its supply of work

from German manufacturer

Claas slowed.

Ag Technology tests and

does R&D on Claas agricultural

machinery including

tractors, in both New

Zealand and Germany on a

seasonal rotation.

Then “Covid happened”,

Wilken says. “We had all these

staff, and normally they would

travel abroad and they couldn’t

because they couldn’t fly out.

So that’s where the idea came

up to start the training side.”

Staff are now working as

Ag Drive tutors while waiting

to head to Germany for the new

season, and the company is

recruiting replacement tutors,

including newly appointed Ag

Drive manager Gareth Wild,

who will be the main classroom


The company has also

moved into new Hautapu

premises, which include a

classroom and space for tractors

where trainees get their

first sight of the machines

before putting theory into

practice on a Matangi paddock.

Sponsorship means they have

the latest tractors to train on.

The trainees come from

diverse backgrounds and have

included a pilot and a builder

along with some from office

jobs. They are taken through

everything from safety and

health to road rules and using

attachments, trailers, and the

power take-off shaft. Once

they’re out on the paddock,

they have different farm-related

tasks to complete, as

well as an obstacle course to

manoeuvre the tractor through.

The Ministry-funded course

has been boosted from one

week to two as the company

continues to adapt with a view

to a long-term offering that

goes beyond the demands of


Intakes so far have varied

between eight and 10 students,

with five tutors. Southern

Institute of Technology has

introduced a similar six-week

course, but Ag Drive general

manager Janine Peters says

they went for a shorter sharper

course because they couldn’t

accommodate huge numbers

for six weeks. “And we didn’t

really have six weeks to get a

number of people out into the

contracting season starting

very soon.”

The courses represent a

foot in the door for graduates

who can then expect further

on-the-job training from the


“They’re not going to be

experts by any stretch of the

imagination,” Peters says.

“They’re going to be still at

entry level. But at least they

are aware of all the health and

safety aspects, they know how

to put the implements on and

take them off, they can drive a

tractor, and then the rest of the

learning is going to have to be

on the job.

“We’ve given them [the

Ministry] some good selection

criteria, because it’s a tricky

industry to be in. It’s long

hours, seasonal. It’s not for


Peters says Ag Drive,

because they know the contractors,

are actively working

Practical experience out in the field.

to get graduates placed, with

Wilken saying many are finding


“We’re also trying to

engage with the horticultural

industry because they’re going

to be running into the same

sorts of problems,” Peters says.

“So we’re pivoting as we go.”

At level 2, they are practising

social distancing, and are

putting in plans that they hope

will enable them to continue

operating should the region

face level 3.

AgDrive is not yet NZQA

accredited but has worked

closely with Wintec in setting

up the course.

“They were very helpful,

and they’re still mentoring us

all the way through the process

as well,” Peters says.

She says the Rural Contractors

Association recently

said the coming harvest season

would be short of about 3000

workers, and many of those

will need to be experienced


“So there’s still going to be

a gap. But we’re hoping that

at least we can help, and perhaps

encourage a whole lot of

New Zealanders into a different

field they’ve never thought

about before.”

It is also possible, she

says, that the course could

become a useful introduction

to New Zealand conditions,

including road rules, once

contractors start arriving from

overseas again.

Business development manager Vinette Wilken.


There’s no shortage of great ideas in New Zealand.

But for an innovative bunch, we’re not the best at

realising the full potential of our innovations, particularly

when exporting them.

At James & Wells, we can identify your competitive

edge, offer business strategies for specific markets and

help you own and leverage your intellectual property to

ensure no one steals the fruit of your labour.

www.jaws.co.nz | +64 7 957 5660


WAIKATO BUSINESS NEWS August/September 2020

Cambridge is buoyant. Photo: Cambridge News

Growing Cambridge

draws strong interest


By all accounts here and now, Cambridge is presenting well with

buoyancy in retail, property and customer spend overall. That

said, healthy surface-level business activity doesn’t mask the

future-facing concerns around the impact of Covid-19.

The Bellwether pedestrian

counter in our main

street has shown great

growth year on year, over the

last two months.

Our residents and businesses

have an appetite

for supporting local and

carparking is once again

at a premium!

Since lockdown, we

have seen the few shops that

vacated, quickly re-tenanted.

We have strong interest

from both city dwellers

considering a more rural lifestyle

and ex-pats considering

their next move to rural

New Zealand.

Pre-Covid, Waipā was

focused on infrastructure

investment to meet the anticipated

growth so, once lured,

the Waipā district is well poised

to provide accommodation,

school and employment opportunities.

Cambridge is currently

the highest growth area

in the Waipā district and plans

are already well advanced to

open up three growth cells to

the west of the town.

When complete, the new

areas will accommodate 2500

houses, a new 1000-pupil primary

school and a range of

commercial areas including a

large supermarket.

Waipā District Council

chief executive Garry Dyet

was recently quoted saying:

“We know that Cambridge

will continue to grow because

people quite simply want to

live there – and we’re obliged

to provide for that. So these

developments need to proceed,

not just to cater for growth but

because they will drive critically

needed economic activity

in our district as we look

to rebuild and recover from


Investment in road and rail

within the region continues to

unlock our district, socially

and economically further

enhancing Waipa’s appeal.

All very positive signs

for the road to recovery, not

to mention Cambridge is a

finalist in the “Most Beautiful

Large Town” category

and “Best Street” in the

2020 Awards.

Cambridge has not only

demonstrated its community

values during a crisis

but has also shown resilience

and innovation.

The Cambridge Business

We know that

Cambridge will

continue to grow

because people

quite simply want

to live there – and

we’re obliged to

provide for that.



Chamber is in a

privileged position

to work with such a diverse

group of businesses.

We are a strong and vibrant

Chamber dedicated to the

overall well being of our

community through advocacy

towards a healthier economy.

No other organisation

represents the business community

like a Chamber of


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20 WAIKATO BUSINESS NEWS August/September 2020



WAIKATO BUSINESS NEWS August/September 2020


New cafe repurposed, reloaded and refueled


Reload café opened its doors to the Cambridge public on August

13, furnished with repurposed furniture and loaded with on-the-go

coffee and handmade baking goods.

Reload owner Jody

Joblin expressed her

excitement about

finally launching her own café

after being the manager at Red

Cherry for 11 years.

“Coffee has always been

my passion so I’ve been trying

to get back to what I am

passionate about. When we

started it was a completely

empty white shoe box but

what it is now, is pretty cool –

it’s funky and quirky.”

The café’s ethos of reuse,

recycle, refill is conveyed

through the revamped counter

crafted from scaffolding

planks, barndoors that have

been cut and sanded into

tables, and even a coffee knock

box named ‘Bruiser’ handmade

from native timber and

a ladder rung. The repurposed

furniture is made by Joblin’s

partner, Tony Sadler.

“His hobby is to make recycled

furniture with repurposed

timber. During lockdown he

didn’t have many materials so

he started crafting furniture for

the shop with what he had and

what he could find - he’s very


Joblin says the success of

the launch for Reload café

would not be possible without

the help of pastry chef and

baker Gabriela Turcu.

“Gabi is a passionate baker.

We’ve got cakes and slices

that are keto, dairy-free and

gluten-free options.”

Additionally, The Reload

café app is accessible on your

phone so that you can order,

pay and get quick service.

“We know the importance

of a good cup of coffee and a

fast coffee. We want people to

reload fast. You know like get

coffee, food, fast.”

Find the up-and-go

‘Reload’ café on Campbell

Street, between the Laundromat

self-service and Team Hair

Xpress salon.

From left, Tony Sadler, Gabriela Turcu and Jody Joblin


builds for future

From page 17

recently released Infometrics

Waipā Quarterly Economic

Monitor for June 2020. Consumer

spending in Waipā held

strongly through the June quarter,

sitting in line with a year

earlier, the report says.

Despite contracting heavily

in April, due to Level 4 lockdown

restrictions, consumer

spending bounced back in May

and June to more usual levels,

its report said.

House prices in Waipā

were sitting 8.4 percent year

on year higher in the June

2020 quarter, outpacing the

national average growth of

7.5 percent.

However, Jobseeker Support

numbers locally rose 19

percent per annum on average

over the last year, slightly

above the regional average,

according to the report.

Lewis Lawyers welcomes three new partners

Monique Medley-Rush – Cambridge

Property – Dispute Resolution


Phone: 07 827 5147

Mayuan Si – Hamilton

Commercial – Property


Phone: 07 857 0003

Lucy Young – Cambridge

Trusts – Commercial


Phone: 07 823 1769

Lewis Lawyers announces the appointment of three new partners to join Lisa Ware

and Matt Makgill, with Simon Makgill becoming a Consultant.

Lisa and Matt are delighted to recognise and promote new partners Monique, Mayuan

and Lucy. They bring strong reputations, in-depth knowledge and experience,

strengthening our existing business and providing quality advice to our clients.

We extend our warmest

congratulations to Monique,

Mayuan and Lucy.

Corner Dick and Alpha Streets, Cambridge | Ph 07 827 5147

45 Seddon Road, Hamilton | Ph 07 848 1222


22 WAIKATO BUSINESS NEWS August/September 2020


A local and organic

fill-good story


Cambridge store owners Catlyn and Scott Calder run “a bulk

organic store with personality”.

Fill Good, a new organic

and whole foods store

on Victoria St, is a grocer

that “allows the mindful

health-conscious to live

a healthy, fulfilling and

sustainable life”, Catlyn says.

Also included in the store is

The Studio Collective, a space

where private barre, yoga and

Pilates instructors provide “a

place for movement and personal


Catlyn says 85 percent of

the products are New Zealand

made. Fill Goods will also be

stocking products from local

company Bellefield Butter.

Fill Good store owners Catlyn and Scott Calder.

The business and planning

began in March during lockdown.

The lockdown gave

them a breathing space to put

the finishing touches on their

business model, Catlyn says.

“What lockdown did was

it gave me time to prepare for

when we came out of it. I had

also snapped up the location

just before lockdown, so that

helped me as well.”

Lockdown gave the couple

time to sort out “online orders,

click-and-collect and local


Catlyn says 80 percent of

the store consists of bulk bins

such as flour and baking powder.

Fill Good also stock dish

brushes and kitchen brushes

made from coconut fibre, and

expect the arrival soon of a

peanut butter machine.

Fill Good are open from

9am to 5pm weekdays and

9am to 3pm on Saturdays. You

can find them on Facebook and

Instagram or check out their

website at fillgood.co.nz.

Second-hand is mint

- Locally owned and operated for 20 years -


Skip bins

Our skips come in 4 different sizes, available throughout the Waikato

Residential & commericial

Wheelie Bins

Recycling is increasingly

important and

“in” these environmentally


days – especially in the

world of fashion.

Cambridge local Grace

Andrews “went with the

flow” and opened a consignment

store at 38 Victoria

Street two and a half months


At Mint, Grace and shop

assistant Brodie sell men’s

and women’s clothing, shoes

and accessories on behalf of

the people dropping them off.

“We are not an op-shop,

it’s all upmarket second-hand.

I go through every item and

select them myself,” explains

the 17-year-old shop owner.

The selected items will be

on the rack for seven weeks

and are priced according

brand, style and condition.

Grace pays attention to

the eco side of things and

all items are locally sourced.

“I want to make an effort to

slow down fast fashion.”

The young businesswoman

had the idea for the

shop a while back.

“I am creative and I love

people, so it was good timing

when I saw the building

for lease.”

Her parents were supportive

of her plans. “My family

is really business-orientated.

They own the butchery

Wholly Cow down the road.”

However, it is important

to her that people know she

has no ties to other businesses.

“I am doing this

all independently.”

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WAIKATO BUSINESS NEWS August/September 2020


‘Walk in, BYOD, sit

down and get to work’


Cambridge co-working space Meraki Workspace owned by

Susanne Lorenz brings all that’s good about working from home,

together with a modern, open office space, without the hassle of

high overheads.

Recently added is a

new retail area called

Meraki Agora that

allows local artisans to

showcase their wares.

Susanne says Meraki,

next to Lugton’s on Victoria

St, supplies a desk, internet,

power, kitchen, restroom,

and a cool community vibe of

likeminded people.

“People don’t have to

worry. You can just walk

in, BYOD, sit down, and

get to work. We take

care of the rest.”

The layout is a mix of

open space, a boardroom and

a couple of breakout rooms,

along with a fully equipped


An eclectic collection of

industrial-look chairs and

tables fill the area.

These are softened with a

smattering of cosy couches,

plants, and artwork.

Susanne says the process

of co-working at Meraki,

established in 2017, is simple.

“We don’t lock people

into a contract. If you want

to go ahead and give it a try,

we walk you through, answer

your questions, and you’re all

good to go.”

She reflects on why people

stay. “We chat over coffee.

We do dinners in town.

We also do professional

development. None of it

is compulsory. But if you

want to connect, you can.

“It just happens organically.

It’s not forced.”

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24 WAIKATO BUSINESS NEWS August/September 2020


St Peter’s students

enter into the Dragons’ Den

Experienced business commentator and writer Andrew Patterson

is set to take on a new challenge later this term, co-ordinating

this year’s Dragons’ Den at St Peter’s, Cambridge.

Modelled on the popular

television series, the

programme allows

students, either as individuals

or as part of teams, to conceive,

plan and then pitch their

business ideas to a panel of

judges gaining valuable feedback

and hopefully sparking

an interest in entrepreneurship

along the way.

The popularity of entrepreneurship

and learning how to

establish a business is growing

amongst young people, particularly

as they see the way

technology is fundamentally

reshaping the job market.

Patterson says it’s a

term that resonates well

with students.

Tractor & farm machinery

sold & serviced across the

Waikato & Bay of Plenty

“It promotes this idea that

a business doesn’t just create

itself. The only person that can

make it happen is the person

running the business.”

St Peter’s alumni include

the Mowbray siblings who

after leaving school went on

to establish ZURU toys, now

one of the largest private

toy companies in the world.

Their entrepreneurship journey

started at St Peter’s and

they often return to the school

to impart their knowledge

to current students.

This year’s Dragons’ Den

will kick off in the coming

weeks when students will be

invited to sign up either as

individuals or in teams.

At the end of the competition

four winners will walk

away with $250 in cash to put

towards their new business.

“Wouldn’t it be fantastic

to see one of these ideas

grow into something larger

in the future, because as I

often remind students every

large business started off once

as a very small business,”

Patterson says.

St Peter’s, Cambridge

Executive Principal Dale Burden

says “we actively encourage

our students to be creative

and to think outside of the

box.Entrepreneurship captures

this philosophy very well and

Alumna Anna Mowbray of Zuru Toys presenting to students.

it is an important ‘takeaway’

from a St Peter’s education.

The Dragons’ Den is an

example of entrepreneurship

in action.”

- Supplied copy


183 Victoria Road

07 827 7159


1 Progress Drive

07 873 4004


22 Fairy Springs Road

07 343 1915 www.gaz.co.nz

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Sunday, 20 September

Register online

Limited spaces for 2021


WAIKATO BUSINESS NEWS August/September 2020


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26 WAIKATO BUSINESS NEWS August/September 2020


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makes its mark

Lakewood helps connect Cambridge to Te Kā Utu lake.

The final block of a transformational development in central

Cambridge is complete and taking on tenants at the end of a

four-year project.

The ambitious mixed-use

Lakewood, coming in

at a combined cost of

about $50 million, is within

a few minutes’ walk of the

town centre and overlooks

Lake Te Kō Utu.

The former site of a railway

yard is unrecognisable

as the development brings a

long-neglected area of town

to life, with the final commercial

building “Block E”

completed in July.

Lakewood’s five blocks

feature apartments, a variety

of retail, hospitality and

office space and a hotel, while

the three-hectare site also

has a large childcare centre,

and future townhouses

are in the pipeline.

The final block of the

five, with space for up to 12

commercial tenants, already

has its Code of Completion

Certificate with four

tenants currently moving

in and one purchaser in the

process of fitting out.

Project manager Ben

Jones, from Greenstone

Group, is pleased local Cambridge

businesses are among

those moving into Block E,

seeing it as a strong thumbs up

from local firms who like what

they have seen as the development

has progressively taken

shape. “We’ve had a few

local businesses who obviously

have been impressed

with what’s been going up and

decided to join.”

Those relocating from

within Cambridge include

mortgage brokers Lime

Group and lawyers Ellice

Tanner Hart.

The zoning is commercial

with a character overlay,

which means a wide range of

business activities are permitted,

encompassing everything

from medical to office, along

with retail and wholesale.

“By nature, these large

developments require you to

plan for multiple uses at the

design stage because you can

never guarantee exactly which

tenant or type of business will

be knocking on your door to

take the space. So you try to

build in as much flexibility as

you can and future proof the

buildings,” Jones says.

One arm of the L-shaped

building is single storey, and

the other arm has two storeys.

Continued on page 28








28 WAIKATO BUSINESS NEWS August/September 2020



makes its mark

From page 27

There are about 1450 square

metres at ground level and a

further 500 square metres of

office space on the first floor.

The signs for future tenancies

are promising - particularly

given the developers

have had to contend with

Covid-19 delaying its completion.

“Obviously, we’re dealing

with some pretty unprecedented

challenges in terms of

the business environment at

the moment.”

Jones is confident the last

few spaces at Lakewood Cambridge

will soon be filled,

and says it is likely they will

include well known New Zealand

names. “There will be

some strong operators going

into those remaining spaces.”

An open day on 25 July to

mark the completion of the

final building drew hundreds

Council was quite passionate from day one

when we pitched the mixed use character

development. They were supportive

of an outcome along those lines that

complemented the town centre, as opposed

to a bulk industrial building(s).

of locals curious about the

project that had been taking

shape in their town.

In the other four Lakewood

building there are just two tenancies

still available out of 26

tenancies as the development

adds to the Cambridge business


The Waikato developers,

Porter Foster JV Ltd, wanted

it to complement the town’s

existing offering, staying true

to Cambridge’s character

while adding much-needed

commercial space - with

research before it started

indicating insufficient overall

retail floor space to meet


Their success is marked

by the fact about 95 percent

of businesses basing themselves

in Lakewood did not

previously have a presence in

the town.

The project is significantly

large in the Cambridge context,

and Jones says there were

a lot of “moving parts” along

the way, as it was developed

in stages.

“It has been a journey, a

project of this size and scale,

it just takes time and you work

through it. And that’s why

we’ve developed the building

sequentially, rather than try

and build them all in one hit.

It’s evolved naturally, we’ve

filled buildings up as they’ve

been coming online.

“The biggest challenge

has been the size of the team

involved and how many moving

parts there are. Good

things take time.”

Jones is positive about the

role of Waipā District Council,

which was keen to see a

mixed use development on

the site after earlier big box

developments had failed to


“We’ve found them to be

quite hands on, very practical

and nimble, which is really

refreshing to see.

“Council was quite passionate

from day one when we

pitched the mixed use character

development. They were

supportive of an outcome

along those lines that complemented

the town centre, as

opposed to a bulk industrial


“From day one we tasked

Continued on page 30

“Block E”, centre, completes the development.


WAIKATO BUSINESS NEWS August/September 2020


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30 WAIKATO BUSINESS NEWS August/September 2020








makes its mark



07 839 9107 bcdgroup.nz

Waikato | Bay of Plenty | Taranaki

From page 28

the architects with coming

up with something that had

character and tied in and complemented

the existing town

centre and what Cambridge

is renowned for. We’re happy

with the end result.”

Demand proved strong

for the 16 apartments built as

part of the first block. “It was

an untested market. Not only

were we bringing in mixed

use, which was a bit of a new

product for the town, we were

also bringing in apartments.

You never know 100 percent

how the local market will

receive them until you start

taking them to the market and

seeing what interest is like -

but that went really well.”

He says about two thirds

of buyers came from Waikato,

with about a third further

afield, including Bay of Plenty

and Auckland.

As for the name, Lakewood,

it was chosen to reflect

Continued on page 32

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WAIKATO BUSINESS NEWS August/September 2020



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32 WAIKATO BUSINESS NEWS August/September 2020



makes its mark

From page 30

the key natural features of

the area, with deciduous trees

putting on a year-round display

and with Te Kō Utu

lake nestled below.

Part of the brief for the

architects was to better connect

Te Kō Utu with the town,

and the hotel on site also

reflects the connection in its

name, Hidden Lake. A stroll

along the attractively planted

northern face of the development

reveals views of the

lake below - views which are

repeated from the buildings


The Lakewood development

also provides for

extensive carparking onsite

to promote convenient

ease of access.

Jones says the businesses

that have moved

into Lakewood have been

well received locally.

“I guess the proof is in

the pudding. Early on it was

predominantly external businesses

moving into Cambridge,

because they’ve obviously

recognized it’s such a

strong growth area, whilst

in these last buildings we’ve

had a lot more local businesses

moving into the centre,

which is the best evidence

you can you can ask for in

terms of how the locals are

receiving it.”

Ellice Tanner

Hart welcomes

local legend

The biggest

challenge has been

the size of the team

involved and how

many moving parts

there are. Good

things take time.

Here at Ellice Tanner Hart we’re

proud to have local Cambridge

legend, Michael Jones joining us

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Michael Jones, Associate Director


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WAIKATO BUSINESS NEWS August/September 2020


Open day with the Chiefs

Jon Webb LL.B.

Barrister & Solicitor

Proud to be associated with

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Offering sound legal and practical advice

and services to meet all of your business

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34 WAIKATO BUSINESS NEWS August/September 2020

Enlighten signs deal

Hamilton tech firm Enlighten

Designs has signed a strategic

partnership with Australia’s ARQ

Group, as both companies look

to expand their Trans-Tasman

operations. Australia’s leading

digital services provider, ARQ

Group, has been working with

Enlighten Designs for the last

12 months on web and digital

experience platforms, along with

innovative data storytelling and

advanced data visualisation for

commercial and public sector

customers. Enlighten CEO

Damon Kelly says the new

alliance will diversify the

services provided to Enlighten’s

New Zealand clients by bolstering

its data science, machine

learning and artificial intelligence


Fresh look for

Hamilton tech

company Dynamo6

Hamilton technology company

Dynamo6 has broadened its

service offerings and rebranded.

Creative director Andrew Rozen

says the company now has the

“perfect blend” of disciplines to

supercharge digital programmes

of work, build digital assets and

support them under one roof,

from strategic thinking and cloud

engineering to digital experience

and software development. “The

Dynamo6 rebrand is more than a

change of appearance, it’s been

quite the journey of self-discovery

to define who we are and what

we do. Our point of difference

versus our competitors is unique

and deserves being told.”

Dynamo6 was an established

cloud service IT provider, and

has been ramping up its

development of websites and

apps for the last two years.

Rocketspark and Wintec get local

business online

A partnership with a purpose has seen Wintec students

using Cambridge company Rocketspark’s web building platform

to create free e-commerce sites for Waikato businesses.

More than 80 ecommerce


have been built by

Wintec students studying the

Graduate Diploma in Supply

Chain Logistics since 2019

for start-ups and existing


Supporting local business

owners facing the effects of

a Covid-19 hampered economy

and new startups are

areas in need, and head of partnerships

at Rocketspark, Jason

Tiller, says they will continue

to supply their award-winning

website builder and work with

students to continue the successful


“Every business needs

a website and the students

can design a bespoke

ecommerce website for a

local business, for free.

“This partnership is creating

a path for business to

sell online, and it proves you

don’t need to outlay massive

amounts of money to launch

into the e-commerce space.”

He said that while the world

has changed in many ways due

to Covid-19, ecommerce has

grown significantly.

Waikato Chamber of

Commerce chief operating

officer Paula Sutton runs a

small business with her sister,

Amy, creating artworks

that celebrate New Zealand.

They had no visible presence

online until Paula worked

with Wintec students last

semester on a new ecommerce

website for Ampa.

“Working with the students

from Wintec was an absolute

pleasure,” said Sutton.

“The students took their

time in getting to know us and

understand what we wanted

from a new website that more

accurately reflected our brand.

Our new online presence now

echoes our passion for creating

good quality artwork that celebrates

New Zealand.”

Wintec academic Ehsan

Yaeghoobi tutors the Graduate

Diploma in Supply Chain

Logistics, a programme for

people who already have a

degree, or relevant work experience,

and want to upskill into

supply chain and management


“Supply chain logistics

is an increasingly exciting

and vital space connecting

suppliers, distributors, manufacturers,

wholesalers and

retailers to end users. Ecommerce

is an important link,

and Covid-19 has shown that

being able to sell online and

deliver in contactless ways is

now more important than ever.

It is a vital link in the supply

chain,” says Yaeghoobi.

The students’ work is

overseen and mentored by

Rocketspark design partner

Rachel Bauer from

Luna Solutions. Rocketspark’s

award-winning Customer

Success team is also

made available to students

throughout the programme.

This partnership

is creating a path

for business to sell

online, and it proves

you don’t need to

outlay massive

amounts of money

to launch into the

e-commerce space

Wintec and Rocketspark’s

practical website design programme

aims to give Wintec

students real-life insight into

what’s required for a business

to operate online, the ecommerce

web building process

and how to set it up in a way

that Google likes, so it can be

found by potential customers.

“Once our students have

completed their projects, the

website is handed over to the

business owner who will then

be able to edit their content

and go live with a special offer

from Rocketspark for ongoing

hosting,” adds Yaeghoobi.

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WAIKATO BUSINESS NEWS August/September 2020


When IP rights are bona vacantia

it ain’t no vacation

In my last article I wrote about the importance of doing

thorough due diligence on any business or asset acquisition.


recommended drawing up a

list of due diligence issues,

including identifying and

verifying ownership of all intellectual

property assets. With

this article I explore a related

issue – the risk of IP rights being

bona vacantia after a business’s

assets have been sold.

What is bona vacantia?

Bona vacantia is Latin and

means ‘unclaimed goods’.

More broadly, it means

unclaimed property. ‘Property’

includes intangible assets like

trade marks, patents, copyright,

trade secrets and designs.*

The issue of IP assets being

bona vacantia most commonly

arises in relation to registered

IP rights.

When does bona

vacantia apply?

Property owned by a company

(limited or unlimited) is

deemed to be bona vacantia if,

immediately before the company

is removed from the New

Zealand Companies Register

(the “Register”), the property

has not been distributed or disclaimed

by the company. (In

the context of IP rights, ‘distributed’

means assigned by

way of deed or otherwise in

writing to a new owner; ‘disclaimed’

means withdrawn,

cancelled or surrendered.)

On removal of the company

from the Register, ownership

rights in the property vest in –

pass to – the Crown. The Crown

takes ownership of the property

because the company no

longer exists as a legal person

and under New Zealand law

the property must be owned

by someone – it cannot remain

ownerless. By way of example,

if ABC Limited owns a registered

trade mark but does not

assign or cancel the registration

before the company is removed

from the Register, the Crown

will become the owner of that

registration on removal of the

company from the Register.

Similarly, if XYZ New Zealand

(an unlimited company) owns

a granted patent but does not

assign or surrender the patent

before the company is removed

from the Register, the Crown

will become the owner of that

patent on removal of the company

from the Register.

Can you get your

property back?

If property does vest in

the Crown, all is not lost.

Property can be recovered by

a person “who would have

been entitled to receive all or

part of the property, or payment

from the proceeds of its

realisation, if it had been in the

hands of the company immediately

before the removal of

the company from the New

Zealand register”.

The recovery process is

not a simple one, however,

and may involve restoring a

company to the Register. (I

say ‘may’ because for registered

trade marks at least,

entitled persons can pursue a

private process directly with

the Treasury which does not

involve restoring the company

to the Register.) If the

company is restored to the

Register, then, subject to certain

exceptions, any property

vested in the Crown re-vests in

the company as if the company

had not been removed from

the Register.

This ‘restoration without

interruption of right’ can

be pivotal in retaining and

enforcing IP rights – as a trade

mark owner in England found

out recently.

In Fit Kitchen Ltd & Anor

v Scratch Meals Ltd,** the

plaintiff, Fit Kitchen Limited

(“FKL”) successfully

sued the defendant, Scratch

Meals Limited (“SML”),

for trade mark infringement

and passing off. A key feature

of the case was whether

the trade mark relied on by

FKL was valid.

FKL applied to register

its FIT KITCHEN logo trade

mark (“Trade Mark”) on 8

August 2016. Unbeknownst

to its director at the time, the

application was made six days

after FKL had been removed

from the UK’s Companies

Register for failing to file its

annual accounts. The failure

was due to an address mix-up.

On discovering the company

had been removed, FKL’s

director applied to restore the

company to the Register; the

company was duly restored

on 11 December 2017. In

December 2016, while FKL

was not on the Companies

Register, however, SML began

using a similar FIT KITCHEN

logo mark; it did so until

November 2019.

In infringement proceedings

brought by FKL in the

Intellectual Property Enterprise

Court, SML argued,

among other things, that FKL’s



Ben Cain is a Senior Associate at James & Wells and a Resolution

Institute-accredited mediator. He can be contacted at 07 957 5660

(Hamilton), 07 928 4470 (Tauranga) and benc@jaws.co.nz.

trade mark registration was

invalid because on the date

FKL applied to register its

trade mark it was a dissolved

company, and a dissolved company

cannot apply for a trade

mark. Much to FKL’s relief,

the Court disagreed. Applying

very similar law to that in

New Zealand, the Court found

that as FKL was deemed to

have continued in existence

at all times, including on 8

August 2016, the trade mark

application was properly made

by FKL and the Trade Mark

belonged to FKL.

Take homes

To avoid a significant headache,

all companies with IP

assets should ensure:

(a) the company’s details on

the Companies Register are


(b) the company keeps a

detailed register of all its IP

assets, whether registered/

granted or not;

(c) the company’s contact

details for any IP assets

on the Intellectual Property

Office of New Zealand

database (and any

other databases, including

domain name registrars) are


(d) if the company has an IP

agent, the agent has up-todate

contact details for the

company; and

(e) if the directors and shareholders

of the company

intend to wind the company

up, then in preparation for

removal from the Companies

Register all IP assets

are assigned in the proper

fashion to a new owner/new

owners before removal.

If any readers of this article

require specific advice, or

know someone who does, then

contact James & Wells or your

nominated IP attorney. Don’t

leave it until it is too late!

*Refer the definition of ‘property’

in section 2 of the Companies

Act 1993

** [2020] EWHC 2069 (IPEC)

Is it time to


We can help with that

Get in touch today – info@dpmedia.co.nz | 07 838 1333 | dpmedia.co.nz

36 WAIKATO BUSINESS NEWS August/September 2020


New venue to join suite of facilities

for hire at Hobbiton Movie Set

Known to New Zealand and the world

as a tourism experience offering guided

tours of the filming location as seen in the

Lord of the Rings and The Hobbit trilogies,

Hobbiton Movie Set is also known in

the events sector for its Middle-earth

themed events and celebrations.

The attraction often plays

host to private functions,

corporate group events

and conferences for those

from within and those visiting

the Waikato region. Hobbiton

offers an impressive and

diverse range of fully-themed

venues of different sizes, all

located in a world-famous setting

and delivering a unique

event experience.

Adding to the existing offer,

a new venue will be opening in

September which is ideal for

smaller groups looking for a

private dining space with an

intimate setting.

The Millhouse is known in

the famed books and films as

the Old Mill, run by the Sandyman

family of hobbits. Its

exterior façade featured prominently

in the films, situated

at the other end of the double

arch stone bridge from The

Green Dragon Inn.

Up until recently, The Millhouse

was just that - a façade,

with the exterior of the building

themed to fit the surroundings,

but unlike its illustrious

neighbour, with nothing inside.

In 2015, the Hobbiton Movie

Set management set about

transforming the shell into

what it is today - a premium

venue for private dining experiences,

small weddings and

corporate meetings.

Art Director for The Hobbit:

An Unexpected Journey,

and Project Manager for Hobbiton

Movie Set, Brian Massey,

said it was a great challenge to

transform the façade from the

film set into a fully themed

functional space for the tourism


“A plan was made to build

out an interior of the Mill, for

it to be both a practical venue

to fit the purpose, and fit the

theming of a converted mill

building. We utilised weathered

hardwood for the ceiling

beams, stairs and accents for

an aged look, and the walls

have a dusty white patina, as

would be fitting for a building

that has been a flour mill for


The construction and fit out

of The Millhouse was a major

project for the tourism attraction

during a period of growth

off the back of The Green

Dragon Inn opening in 2012.

Visitors who joined a tour

in 2015 would have noticed

the extensive work that the

project required including

draining the iconic lake that

lies at the doorstep of The

Green Dragon Inn. Today,

while the outside of the building

looks the same as before

the fit out, what lies inside is

an entirely new themed interior

which reflects the Hobbiton


Hobbiton Movie Set CEO

Russell Alexander said: “Introducing

The Millhouse has been

a long time in the making and

we’re so excited to now be

able to launch this beautifully

crafted venue to the business

events market to complement

our suite of event spaces available

for hire.”

The Millhouse offers the

same warm, rustic and inviting

atmosphere of The Green

Dragon, but in a more intimate

setting ideal for private dining

experiences, small wedding

receptions and corporate meetings

for up to 32 guests.

The exposed wooden beam

ceilings, a crackling fire place

and curated decor set the scene,

while the cleverly hidden AV

technology, full commercial

kitchen and bathroom facilities

complete the function of

the space as a self-contained,

multi-use venue available for


The Millhouse joins The

Green Dragon, the Party Marquee

and the Marketplace as

facilities available for hire on

the Movie Set outside of the

core tourism experience.

Hobbiton Movie Set plans to

develop new tour experiences

in the coming months to share

The Millhouse with visitors.

Celebrate the festive season with your staff in the pictureqsue setting of The Shire...

Experience the real Middle-earth with a tour of Hobbiton Movie Set as seen in The Lord of the Rings and The Hobbit Trilogies,

finishing the evening with a delicious feast on-set.

With three stunning, authentic venues to choose from - The Millhouse, The Green Dragon Inn and

the Party Marquee, Hobbiton Movie Set has all the resources to create a successful event to remember.


WAIKATO BUSINESS NEWS August/September 2020




at The Lookout


Our Happy Hour is every Thursday and Friday

from 4-6pm


All day 500gram rump steak with chips and

eggs for only $20


All day cheap jugs


$10 skewers and mussel pots


$25 roast dinner (meats change each week)

Pre-Bookings before 5pm Friday are required.


Chill out to our in-house musicians

Joe McNamara, Simon Hirst and Ben Sunn

from Thursday to Saturday




Ask us about our private function space ‘the

terrace,’ perfect for all occasions big or small

LOCATION: 60 Church Road,

Pukete, Hamilton 3200

CALL: (07) 974 5540

EMAIL: info@thelookoutbar.co.nz

HOURS: Mon-Sun 11am - late*

38 WAIKATO BUSINESS NEWS August/September 2020




It’s Safe to Meet

Business Events Waikato,

Hamilton & Waikato Tourism’s

Convention Bureau, would like

to reassure meeting planners

that it is safe to continue to hold

meetings and business events

whilst we are in ‘Level Two’

provided they are for under 100


“Our Waikato venues are

acquainted with the guidelines

and protocols to ensure that

people can meet safely” says

Hamilton & Waikato Tourism’s

Business Events Manager,

Amanda Graham.

H3 Business Development

Manager Melissa Williams

says that the Claudelands

team has rigorously tested the

delegate experience and has

come up with easy, cost-effective,

out-of-the-box options

for clients to meet safely

and with confidence. This

includes a selection of room

configurations that ensure

the required spacing between

attendees and unobstructed

flow, and audio-visual packages

developed alongside AV

specialists Vidcom to provide

clients with online video-conferencing


Claudelands has put in place

tools for easy and robust contact

tracing for all people on


“We know event organisers

will be feeling extra pressure

From left to right: Kate Laurich, Wintec Venues / Amanda Graham, Business Events Waikato

/ Tracey Packwood, H3 Group / Harriet Beattie, Business Events Waikato / Alex Dixon,

Distinction Hotel.

to ensure they’ve covered all

bases when it comes to health

and safety requirements at their

events, so these packages and

options are designed to take

some of that stress away,” says


Graham says “All our people

working in the meetings

sector throughout the Waikato

region would like to reassure

organisers that they will receive

the same personalized, flexible,

responsive service they have

come to expect. People you can

trust, people who work in partnership

with you and with each

other to deliver your meetings

safely and professionally”.

Business Events Waikato

Campaign and Showcase


Business Events Waikato has

released its domestic marketing

campaign – A Mighty

Welcome to the Waikato – in

the lead up to its 2020 Business

Events Showcase. The

campaign focuses on the

‘mighty’ people in the meetings

and business event sector in the


If you organise meetings

and are based in, or within

driving distance to, Hamilton,

do not miss the opportunity to

meet Waikato’s mighty people

at the 2020 Business Events

Waikato Showcase. This popular

mini tradeshow will be held

on Thursday, 24 September

2020 at Claudelands Conference

& Exhibition Centre from

4.00 to 6.00pm.

Event organisers can meet

with venues, business events

suppliers, accommodation and

activity providers, over drinks

and canapes.

If you would like to find

out more about the Showcase,

please contact the Business

Events Waikato team - businessevents@waikatonz.com

Business Events Waikato

provides organisers with an

invaluable free resource when

planning a conference or meeting

in the region. Offering free

and impartial advice, bureau

services are tailored specifically

to your event’s needs, ensuring

an efficient and time-effective

planning process. The bureau

will ensure the right connections

are made, the best marketing

support is offered, and

help to ensure your event is a

success from start to finish.

For more information:




- Supplied copy


24 September









4.00 and 6.00pm


Exhibitors Include: Venues, Accommodation, AV Companies, Caterers,

Transport Providers & Activity Operators.


HARRIET BEATTIE 07 843 0056 | businessevents@waikatonz.com | www.meetwaikato.com











WAIKATO BUSINESS NEWS August/September 2020


40 WAIKATO BUSINESS NEWS August/September 2020

The Helm’s



Book us for your next event

From small family get-togethers to

large functions, we’ve got you covered. Let’s talk!

Visit thehelm.co.nz to see the full menu


WAIKATO BUSINESS NEWS August/September 2020


The Clubhouse a leading favourite with locals

Established in the early 2000s The Clubhouse Sports Bar at

Cambridge Raceway has become a classic establishment in


Located on the home

straight of Waikato’s

premier harness racing

track it offers idyllic views

of track and surrounding terrain

– if you’re there in the

morning you might even be

lucky enough to see one of

the 125 horses trained at the

track exercising.

It was this charm that led

Waikato Bay Of Plenty Harness

Inc, the club that races at

Cambridge Raceway, to purchase

the lease of The Clubhouse

late last year.

“The Clubhouse is an

iconic establishment in our

area,” Cambridge Raceway

CEO Dave Branch said.

“It had previously

been leased out to various

operators and we saw a

great opportunity to bring it

back under the Cambridge

Raceway banner to extend our


The Clubhouse building

and menu have since been

revamped and the additional

income is boosting not

only the local racing community

but also Cambridge

Raceway as a venue for the

local community.

The popular trackside

bar and restaurant caters

for brunch, lunch, dinner

and snacks and the traditional

kids’ menu makes sure

even the youngest members

of the family enjoy their

dining experience.

The fantastic food on offer

covers the classics, with an

emphasis on quality, and the

specials board is regularly

updated to keep things fresh.

Think Eggs Bene for breakie,

Kentucky Bourbon BBQ ribs,

or Chicken Parma and the

famous chocolate mud cake or

ice-cream sundaes for dessert.

With indoor and outdoor

dining options it is great

choice year-round with an

expansive sunny deck and

the large lawn area out front a

winner with kids.

The audio visual offering

has also been upgraded to

showcase live sport and racing

year round both indoors and

outdoors and there are also

TAB facilities, a pool table

and Grassroots charities gaming


Theme nights offer great

value, with Curry Mondays,

Burger Tuesdays, Steak

Night, and Kids Eat Free

Sundays and the Wednesday

quiz night just some of the

reasons people keep coming

back to The Clubhouse.

The Clubhouse is open

seven days, from 10am

weekdays and 9am weekends,

and is also available

for function hire.

Christmas Parties


Christmas Parties 7pm-midnight



Includes a 4 course Mediterranean banquet

Dance the night away to live music.

Multi-award winning winery and restaurant . Full bar facilities available.

Accommodation on-site.

Corporate Lunches 12pm-4pm


Have a relaxing lunch at Vilagrad Winery and enjoy our Mediterranean

banquet under the vines while listening to live easy listening music.




We have a variety of indoor and outdoor spaces for weddings, birthdays,

trade shows, conferences & everything in between



air con &


audio visual bar facilities free


W: www.cambridgeraceway.co.nz P: 07 827 5506 E: events@cambridgeraceway.co.nz


Christmas at The Keg

is the jolliest place to be

in Hamilton this Christmas

A Christmas-themed bar and

restaurant serving holiday food and

cocktails in a festive setting.

Christmas at The Keg is a

pop-up cocktail bar and

restaurant popping up

at The Keg Room in Rototuna

from November 26.

There aren’t many feelings

that compare to what we felt as

a kid on Christmas. Christmas

meant eating too many sweets,

skipping dinner and going

straight to pudding and opening

gifts with gusto. It meant

that Santa was going to arrive

and the magic was all very real.

That true feeling of joy is what

we’re all about re-creating.

Our goal is to set the scene

of Christmas with holiday décor

that delights, music that evokes

warm memories and drinks that

taste and smell like Christmas.

Join us at Christmas at The

Keg this year and feel like a kid

again, all the while sipping the

most decadent Christmas cocktail.

We’re making the organising

of Christmas functions joyful

again. We’re well equipped

to cater for groups with all different

requirements, we’re a bar

showcasing cocktails to set the

scene and we’ll feed you with

our delicious grazing menu.

Starting at $35 per person and

suitability for groups of 2 to 100

people there is something for all

groups and businesses.

You could take your work

crowd to a restaurant that is

open 52 weeks of the year anytime,

or you could do something

totally different this year

and give them a Christmas

experience. Christmas at The

Keg is here for just five weeks,

don’t miss out.

Christmas at The Keg is open

from November 26 to December

31 for afternoon drinks

and dinner, closed Mondays

and Christmas day. Lunches

are available on certain days in

discussion with the team.

For further information about

holding your Christmas party

at Christmas at The Keg visit

www.thekegroom.co.nz or

email our functions manager



Christmas-themed bar and restaurant serving holiday

food and cocktails in a festive setting.

Choose from one of several packages to craft the Christmas party to best

suit you and your team. Packages for 2 to 100 people available. Eat, drink

& be merry at the jolliest place to be this Christmas.

The Keg Room

Rototuna Shopping Centre,

Rototuna, Hamilton

07 852 5925


WAIKATO BUSINESS NEWS August/September 2020


“We Do It All Instore - Retail, Repairs,

Remodelling, CAD & Hand-made

Jewellery Manufacturing”

Come and see us at our new premises at

427 Victoria Street, Just 2 doors

down from our previous Victoria Street

store! We now have a bigger brighter,

more inviting store for a better

viewing experience! With the same

great service, friendly advice, high

quality jewellery, repairs and

manufacturing instore, as always.

Visit us in our two locations:

427 Victoria Street, Hamilton | 07 838 3418

Chartwell Shopping Centre | 07 852 5341


22 Naylor Street


0800 225 999


Need a Job to live at the Beach? $185,000


· Niche market with very little competition.

· Great location

· Easy Parking

· Homeware and hardware suppliers

· Currently 6 days per week


Therese Bailey 021 707 641


Highly Recognised Brand $295,000


· Long and successful trading history

· Team of staff but will benet from a hands-on


· Average cash surplus $100K+

· No business or industry experience needed

Electrical Contractor $650,000

North Island

· Excellent reputation

· Residential and light commercial market

· Specialists in renewable energy

· Impressive sales and prots

· Turnkey operation

Returning Over $200K


Reuben Haddon-Silby 021 133 0624

Rick Johnson 021 991 485




· Well-structured service-based business

· Fantastic systems, trained team

· Currently homebased, exible work hours

· Servicing mainly commercial clients

· Owners are now ready to retire

Successful Hospitality $375,000


· Well established brand name

· Consistent performance history

· High weekly sales

· Low monthly rent

· Prime location


Atul Gupta 021 190 6052


Rugby Lovin’ Sales Star $160,000


· Long history & top reputation

· Average cash surplus of $122,000 per year

· Ideal skills: relationship building, sales and/or

digital marketing

· Did I mention enjoys rugby?


Alanah Eagle 021 606 345



Therese Bailey 021 707 641



Alanah Eagle 021 606 345


Outdoor Service Business $429,000



business sales



· Can be run from home, ideally a lifestyle block

· Comprehensive plant list $400K+

· A preferred supplier, good database of clients

· Trained staff in place who want to stay on

· A long term handover and mentoring period


Grant Jacobson 027 454 0432


Reuben Haddon-Silby

Enjoy Working Outdoors? $129,000


· Unique garden & property maintenance

· Established 20yrs+

· Long-standing regular client base

· Commercial and residential clients

· Includes equipment, vehicles, trailer, website


Therese Bailey 021 707 641


Peddle Your Own Way $165,000


· Electric bike revolution is here

· B2C importing & distribution

· Highly effective marketing strategy

· Scalable, fun reliable products


Andrew Whyte 022 097 0065


Alanah Eagle Rick Johnson Andrew Whyte Therese Bailey Atul Gupta

All LINK NZ ofces are licensed REAA08

Summit Scaffolding Hamilton - Robert Aughey & Gary Pearson

Summit Scaffolding engaged Foster

Construction to design and build the

new Waikato Head Quarters in Rukuhia,

Hamilton. The project consisted of an

architecturally designed 370m 2 two storey

office and 800m 2 warehouse which is

finished off with a concrete paved yard with

plenty of storage and parking.

Early on during construction the empty

upstairs workspace was upgraded to an

office area. These works were incorporated

into the project and finished within the

original programme period.

As a company committed to sustainability, it

was an easy decision for Summit Scaffolding

to incorporate a waste treatment plant and

grey water recovery system into their new


Summit Scaffolding were impressed with

Fosters attention to detail from the onset.

During the planning Fosters were innovative,

helpful, and transparent throughout. Once

construction started the site team carried on

in the same vein.

Two weekly progress and health and safety

meetings were held on site and all relevant

information was passed on clearly.

Variations were discussed and mutually

agreed, and this did not affect the

programme or completion date. The finished

building was completed and handed over

ahead of schedule with a high standard of

build and finish quality.

Branch Manager Gary Pearson (pictured)

has been able to make the most of this

outstanding facility while setting up Summit

Scaffolding’s Waikato operation.

Summit Scaffolding would not hesitate to

recommend Foster Construction to anyone

requiring a first-class construction company

to assist them with the planning and delivery

of their project.

“Would we use Fosters again? Definitely!”,

confirmed Summit Scaffolding Director John


FOSTERS.CO.NZ . 07 849 3849

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