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Active IQ Level 3 Award in Assessing Competence in the Work Environment (sample manual)

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Manual<br />

<strong>Level</strong> 3 <strong>Award</strong> <strong>in</strong><br />

Understand<strong>in</strong>g <strong>the</strong> Pr<strong>in</strong>ciples<br />

and Practices of Assessment<br />

Version A<strong>IQ</strong>005690


Understand<strong>in</strong>g pr<strong>in</strong>ciples<br />

and practice of assessment<br />

<strong>in</strong> education and tra<strong>in</strong><strong>in</strong>g<br />

Aim<br />

This unit exam<strong>in</strong>es <strong>the</strong> <strong>the</strong>ory beh<strong>in</strong>d assessment, and how it can be implemented <strong>in</strong> a variety of methods<br />

appropriate to <strong>the</strong> context of <strong>the</strong> environment, subject matter and type of learn<strong>in</strong>g. Assessors make judgements<br />

and decisions based on evidence; however, it is important for <strong>the</strong> learner and o<strong>the</strong>rs to be <strong>in</strong>volved throughout. We<br />

will also consider responsibilities, policies, procedures and legislation related to <strong>the</strong> role and <strong>the</strong> whole process.<br />

Learn<strong>in</strong>g outcomes<br />

At <strong>the</strong> end of this unit you will:<br />

• Understand types and methods of assessment used <strong>in</strong> education and tra<strong>in</strong><strong>in</strong>g<br />

• Understand how to <strong>in</strong>volve learners and o<strong>the</strong>rs <strong>in</strong> <strong>the</strong> assessment process<br />

• Understand <strong>the</strong> role and use of constructive feedback <strong>in</strong> <strong>the</strong> assessment process<br />

• Understand requirements for keep<strong>in</strong>g records of assessment <strong>in</strong> education and tra<strong>in</strong><strong>in</strong>g<br />

• Understand <strong>the</strong> pr<strong>in</strong>ciples and requirements of assessment<br />

• Understand different types of assessment method<br />

• Understand how to plan assessment<br />

• Understand how to make assessment decisions<br />

• Understand quality assurance of <strong>the</strong> assessment process<br />

• Understand how to manage <strong>in</strong>formation related to assessment<br />

• Understand <strong>the</strong> legal and good practice requirements<br />

<strong>in</strong> relation to assessment.<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale<br />

1


The pr<strong>in</strong>ciples, legal and good practice requirements of assessment<br />

Section 1<br />

Section 1: The pr<strong>in</strong>ciples,<br />

legal and good practice<br />

requirements of assessment<br />

The purpose of assessment <strong>in</strong> learn<strong>in</strong>g and<br />

development: functions, concepts and pr<strong>in</strong>ciples<br />

Assessment is a purposeful process to f<strong>in</strong>d out if learn<strong>in</strong>g has taken place. It is a way to evidence whe<strong>the</strong>r a learner<br />

has <strong>the</strong> knowledge and skills required, usually aga<strong>in</strong>st a syllabus of criteria or expected standards. It is a supportive<br />

process where <strong>the</strong> learner is encouraged to ask questions, seek feedback and be <strong>in</strong>volved positively throughout.<br />

Assessment can serve <strong>the</strong> follow<strong>in</strong>g functions:<br />

Motivate and<br />

encourage learners<br />

Determ<strong>in</strong>e<br />

effectiveness of<br />

programme<br />

Diagnose learner<br />

needs<br />

Acknowledge and<br />

certificate learn<strong>in</strong>g<br />

Assist <strong>in</strong> selection<br />

processes<br />

The overall purpose of assessment is to determ<strong>in</strong>e whe<strong>the</strong>r a person is competent based on a range of evidence<br />

and set aga<strong>in</strong>st specified criteria. It helps establish whe<strong>the</strong>r <strong>the</strong> standards have been met and enables qualifications<br />

to be awarded.<br />

Understand<strong>in</strong>g pr<strong>in</strong>ciples and practice of assessment <strong>in</strong> education and tra<strong>in</strong><strong>in</strong>g<br />

The start<strong>in</strong>g po<strong>in</strong>t for any assessment is <strong>the</strong> programme outl<strong>in</strong>e, guide or qualification syllabus usually provided by<br />

<strong>the</strong> award<strong>in</strong>g organisation.<br />

<strong>Award</strong><strong>in</strong>g organisations (such as <strong>Active</strong> <strong>IQ</strong>) are responsible for produc<strong>in</strong>g <strong>the</strong> syllabus for a qualification, <strong>in</strong>clud<strong>in</strong>g<br />

an assessment specification. This will <strong>in</strong>clude how <strong>the</strong> qualification should be assessed; this may cover <strong>the</strong> format,<br />

frequency, qualifications required by <strong>the</strong> assessors, and systems for implement<strong>in</strong>g <strong>in</strong>ternal and external quality<br />

assurance.<br />

ACTIVITY<br />

F<strong>in</strong>d out who <strong>the</strong> award<strong>in</strong>g organisation is for your subject area. Access <strong>the</strong>ir website to f<strong>in</strong>d <strong>the</strong><br />

specifications / syllabus for <strong>the</strong> qualifications <strong>the</strong>y offer and review <strong>the</strong> assessment strategy along with<br />

<strong>the</strong> policies and procedures <strong>the</strong>y have. Familiarise yourself with <strong>the</strong> requirements so that you can be<br />

prepared once you start work<strong>in</strong>g with an education and tra<strong>in</strong><strong>in</strong>g provider.<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 3


The pr<strong>in</strong>ciples, legal and good practice requirements of assessment<br />

Section 1<br />

Valu<strong>in</strong>g reflective practice and cont<strong>in</strong>u<strong>in</strong>g professional development<br />

Reflective practice is important for <strong>the</strong> assessor. It is th<strong>in</strong>k<strong>in</strong>g about (or reflect<strong>in</strong>g on) what you did or <strong>the</strong> experience<br />

you had and decid<strong>in</strong>g from that what you would do <strong>the</strong> same or differently next time.<br />

Reflective practice requires a conscious effort to th<strong>in</strong>k about <strong>the</strong> experience and develop future ideas. All <strong>in</strong>dividuals<br />

<strong>in</strong>volved <strong>in</strong> <strong>the</strong> learn<strong>in</strong>g and development process can benefit from it.<br />

Gravells’ (2011) EDAR approach provides a simple mechanism to follow for reflection:<br />

Experience<br />

Describe<br />

Analyse<br />

Revise<br />

Experience – <strong>the</strong> assessment you gave and would like to improve or reflect on<br />

Describe – who was <strong>in</strong>volved, what happened, when and where it happened<br />

Analyse – th<strong>in</strong>k more deeply, th<strong>in</strong>k how and why it happened<br />

Revise – what would you do differently? What would you keep <strong>the</strong> same? Try it out next time<br />

Follow<strong>in</strong>g this method can allow an assessor to reflect on <strong>the</strong>ir own assessment practice and identify areas <strong>the</strong>y<br />

may wish to change. Assessors can reflect on <strong>the</strong>ir assessment experiences <strong>in</strong> a variety of ways <strong>in</strong>clud<strong>in</strong>g simple<br />

templates, notebooks, evaluation forms, self-reflection logs, learn<strong>in</strong>g logs or diaries.<br />

Cont<strong>in</strong>ual professional development (CPD) is a means by which assessors can ma<strong>in</strong>ta<strong>in</strong>, improve and broaden<br />

<strong>the</strong>ir knowledge, skills and assessment practice. This can be achieved <strong>in</strong> many ways, <strong>in</strong>clud<strong>in</strong>g attend<strong>in</strong>g workshops,<br />

onl<strong>in</strong>e tra<strong>in</strong><strong>in</strong>g, conferences, shadow<strong>in</strong>g, buddy<strong>in</strong>g, mentor<strong>in</strong>g o<strong>the</strong>rs or tak<strong>in</strong>g fur<strong>the</strong>r qualifications. With respect to<br />

assessment, CPD is vital as standards and qualifications change, regulations are amended, and subject knowledge<br />

and skills are constantly evolv<strong>in</strong>g. Without CPD, an assessor risks not be<strong>in</strong>g occupationally competent and be<strong>in</strong>g<br />

unable to perform <strong>the</strong>ir role. Most award<strong>in</strong>g organisations and tra<strong>in</strong><strong>in</strong>g providers will require evidence of regular CPD<br />

to ma<strong>in</strong>ta<strong>in</strong> <strong>the</strong> standards, licence or qualifications needed to assess.<br />

CPD:<br />

✓<br />

✓<br />

✓<br />

ACTIVITY<br />

Develops how to cope positively and confidently with assessment challenges and changes.<br />

Showcases assessors’ achievements and enhances credibility.<br />

Def<strong>in</strong>es, monitors and achieves career goals.<br />

Reflect on your current experience as a new assessor us<strong>in</strong>g <strong>the</strong> EDAR approach described above. Include<br />

<strong>the</strong> opportunities you will take over <strong>the</strong> com<strong>in</strong>g months to develop your knowledge, skills and practice.<br />

Notes<br />

Understand<strong>in</strong>g pr<strong>in</strong>ciples and practice of assessment <strong>in</strong> education and tra<strong>in</strong><strong>in</strong>g<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 11


Plann<strong>in</strong>g assessment<br />

Section 3<br />

Section 3: Plann<strong>in</strong>g assessment<br />

As with any aspect of learn<strong>in</strong>g and development provision, plann<strong>in</strong>g is essential <strong>in</strong> ensur<strong>in</strong>g a smooth, efficient and<br />

effective assessment process.<br />

To be effective, <strong>the</strong> assessment plan needs to consider <strong>the</strong> follow<strong>in</strong>g factors:<br />

Involv<strong>in</strong>g <strong>the</strong> learners Initial assessment Assessment method and type<br />

<strong>Award</strong><strong>in</strong>g organisation requirements<br />

<strong>Environment</strong>al conditions<br />

Date, time and duration Number and ability of learners Resources and materials<br />

Staff / support availability and expertise<br />

Did you know?<br />

Initial assessment can….<br />

Type of evidence required<br />

Help create an <strong>in</strong>dividual learn<strong>in</strong>g plan.<br />

Ensure learners are tak<strong>in</strong>g <strong>the</strong> right programme at <strong>the</strong> right level.<br />

Identify any specific support needs.<br />

Identify learn<strong>in</strong>g preferences.<br />

Inspire and motivate learners.<br />

Involve learners, giv<strong>in</strong>g <strong>the</strong>m confidence to set <strong>the</strong>ir own targets.<br />

To be effective, an assessment plan should address <strong>the</strong> follow<strong>in</strong>g:<br />

Subject, qualification and specification<br />

1. The learner must be <strong>in</strong>volved <strong>in</strong> <strong>the</strong> plann<strong>in</strong>g of assessments and agree with <strong>the</strong> plan. They need to understand<br />

what is expected of <strong>the</strong>m and be given <strong>the</strong> best opportunity for success.<br />

2. Plans must be clear and cover <strong>the</strong> required assessment criteria. They should show holistic assessment<br />

where possible.<br />

3. Plans should cover a variety of assessment methods which are appropriate for <strong>the</strong> criteria be<strong>in</strong>g assessed.<br />

4. Plans should <strong>in</strong>clude dates, times, actions that need complet<strong>in</strong>g, required resources, and details of o<strong>the</strong>rs<br />

<strong>in</strong>volved <strong>in</strong> <strong>the</strong> process.<br />

Understand<strong>in</strong>g pr<strong>in</strong>ciples and practice of assessment <strong>in</strong> education and tra<strong>in</strong><strong>in</strong>g<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 17


Plann<strong>in</strong>g assessment<br />

Section 3<br />

Risks associated with assessment<br />

<strong>Environment</strong>: The assessor should consider <strong>the</strong> nature of<br />

<strong>the</strong> assessment environment such as appropriate heat<strong>in</strong>g,<br />

ventilation, light<strong>in</strong>g and fire exits, as well as more hazardous<br />

environments for practical environments such as gymnastics<br />

halls or swimm<strong>in</strong>g pools.<br />

<strong>Environment</strong><br />

Assessment<br />

risks<br />

Activities: The assessor should pay attention to <strong>the</strong><br />

complexity of <strong>the</strong> tasks such as <strong>the</strong> length of time taken,<br />

whe<strong>the</strong>r learners are sitt<strong>in</strong>g or stand<strong>in</strong>g, concentration<br />

levels required and duration <strong>in</strong> <strong>the</strong> environment. Low-risk<br />

tasks like written exams will pose less risk than complex<br />

practical tasks such as weightlift<strong>in</strong>g demonstrations or<br />

mix<strong>in</strong>g chemicals.<br />

Activities<br />

People<br />

Pressure<br />

People: This risk presents <strong>the</strong> largest variable and <strong>the</strong> one<br />

most difficult to control; what is low risk to one <strong>in</strong>dividual may be<br />

high risk to ano<strong>the</strong>r. Age, fitness, gender and skill levels all pose<br />

a risk to physical or practical assessment, for example. More subtle<br />

differences, such as familiarity with an assessment environment, or <strong>the</strong><br />

effect of assessment on stress, can also affect <strong>the</strong> assessment process. O<strong>the</strong>r people <strong>in</strong>volved or exposed to <strong>the</strong><br />

assessment process can pose a risk if known to <strong>the</strong> learner or assessor, or if roles and responsibilities are not<br />

clearly def<strong>in</strong>ed and understood.<br />

Pressure: Undue psychological pressure on <strong>the</strong> learner can risk affect<strong>in</strong>g <strong>the</strong> quality of <strong>the</strong> assessment process,<br />

such as assess<strong>in</strong>g an <strong>in</strong>dividual who is not yet ready, sett<strong>in</strong>g unrealistic timescales, not adapt<strong>in</strong>g to reasonable<br />

adjustments, special considerations or <strong>in</strong>dividual needs. Pressure can also affect <strong>the</strong> assessor, with high numbers<br />

of learners to assess, pressure to meet atta<strong>in</strong>ment targets or fund<strong>in</strong>g, or pressure from <strong>the</strong> learner’s employers.<br />

Effective<br />

communication<br />

Careful<br />

plann<strong>in</strong>g<br />

Situations that could pose a risk <strong>in</strong>clude:<br />

Lower risk<br />

• A lack of confidence <strong>in</strong> <strong>the</strong> assessor to make correct decisions.<br />

• A lack of standardisation activities across <strong>the</strong> assessor workforce.<br />

• A learner copy<strong>in</strong>g ano<strong>the</strong>r’s work (plagiarism).<br />

• An assessor not consider<strong>in</strong>g a learner’s needs.<br />

• Us<strong>in</strong>g <strong>in</strong>appropriate assessment activities.<br />

• Assessors us<strong>in</strong>g lead<strong>in</strong>g questions or do<strong>in</strong>g <strong>the</strong> learners’ work for <strong>the</strong>m.<br />

• <strong>Award</strong><strong>in</strong>g organisations prescrib<strong>in</strong>g unsuitable assessment methods.<br />

• Employers not be<strong>in</strong>g supportive of assessment <strong>in</strong> <strong>the</strong> workplace.<br />

• Unhelpful and negative feedback to <strong>the</strong> learner.<br />

• Favouritism or bias towards selected learners.<br />

• Learners not be<strong>in</strong>g registered with <strong>the</strong> award<strong>in</strong>g organisation prior to assessment.<br />

• Unwelcome disruptions and <strong>in</strong>terruptions when assess<strong>in</strong>g.<br />

Understand<strong>in</strong>g pr<strong>in</strong>ciples and practice of assessment <strong>in</strong> education and tra<strong>in</strong><strong>in</strong>g<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 19


Keep<strong>in</strong>g records and manag<strong>in</strong>g <strong>in</strong>formation<br />

Section 6<br />

Benefits of feedback<br />

Creates opportunities for clarification and fur<strong>the</strong>r discussion<br />

Emphasises progress ra<strong>the</strong>r than failure<br />

Gives learners confidence and motivation<br />

Identifies fur<strong>the</strong>r learn<strong>in</strong>g opportunities and actions<br />

Question<strong>in</strong>g<br />

Question<strong>in</strong>g provides a highly effective method for <strong>the</strong> learner’s journey and for <strong>the</strong> assessment process. It helps to<br />

establish whe<strong>the</strong>r <strong>the</strong> learner has <strong>the</strong> underp<strong>in</strong>n<strong>in</strong>g knowledge and understand<strong>in</strong>g of particular assessment criteria.<br />

The purpose of question<strong>in</strong>g is to allow your learner to consider <strong>the</strong>ir achievements and answers before it becomes<br />

assessor-led. Ask<strong>in</strong>g open and prob<strong>in</strong>g questions allows <strong>the</strong> learner to demonstrate <strong>the</strong>ir own knowledge, provide<br />

<strong>the</strong>ir own thoughts and <strong>in</strong>sight, and to reflect on what <strong>the</strong>y feel <strong>the</strong>y have achieved and why and how <strong>the</strong>y feel <strong>the</strong>y<br />

can cont<strong>in</strong>ue to improve.<br />

Top tips<br />

Top tips for question<strong>in</strong>g:<br />

1. Allow enough time.<br />

2. Ask open questions: who, what,<br />

where, why, when, how?<br />

3. Be aware of your postures, gestures<br />

and body language when ask<strong>in</strong>g<br />

questions and receiv<strong>in</strong>g responses.<br />

4. Be conscious of dialect, tone, pitch<br />

and volume of your voice.<br />

5. Don’t ask more than one question<br />

at a time.<br />

6. Involve everyone (nom<strong>in</strong>ated<br />

question<strong>in</strong>g) if <strong>in</strong> a group.<br />

7. Use active listen<strong>in</strong>g skills.<br />

8. Use eye contact and names.<br />

Understand<strong>in</strong>g pr<strong>in</strong>ciples and practice of assessment <strong>in</strong> education and tra<strong>in</strong><strong>in</strong>g<br />

9. Ma<strong>in</strong>ta<strong>in</strong> learners’ comfort zone by<br />

be<strong>in</strong>g <strong>in</strong> a separate room, or away<br />

from o<strong>the</strong>rs, if appropriate.<br />

10. Watch and respond to your<br />

learners’ reactions.<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 29


THE PURPOSE OF ASSESSMENT<br />

Diganose<br />

learner needs<br />

Motivate and<br />

encourage<br />

learners<br />

Determ<strong>in</strong>e<br />

effectiveness<br />

of programme<br />

Assist <strong>in</strong><br />

selection<br />

processes<br />

Acknowledge<br />

and certificate<br />

learn<strong>in</strong>g<br />

RESPONSIBILITIES OF<br />

AN ASSESSOR<br />

Review of<br />

progress<br />

Initial<br />

assessment<br />

Assessment<br />

plann<strong>in</strong>g<br />

Assessment<br />

decision and<br />

feedback<br />

Assessment<br />

activity<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale

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