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ABC #399

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OPERATOR<br />

NEAR OR FAR BUS AND COACH<br />

We need to have our maintenance<br />

spot-on at all times because being in the<br />

mountains does isolate you from access<br />

to mechanical repairs in a hurry.<br />

mountains does isolate you from access<br />

to mechanical repairs in a hurry. So we<br />

ensure our vehicles are always in top<br />

condition and that’s why we try to avoid<br />

any breakdowns as much as possible,”<br />

he added.<br />

THE ‘BIG C’ OF 2020<br />

Rod is a resilient bloke. The ongoing<br />

Covid-19 pandemic may have knocked<br />

out 90 per cent of his business, but of all<br />

the bus and coach business operators<br />

we’ve have spoken to in the past four<br />

months, Rod would be hands down the<br />

most optimistic that things will turn out<br />

for the better, even if the ‘when’ part<br />

of the story is still up in the air.<br />

“We’re here for the long term. We’ve<br />

weathered the storm reasonably well,”<br />

Rod said.<br />

“We’ve used the time to refurbish our<br />

fleet and further improve our vehicles.<br />

Our business can and will survive this<br />

turmoil! We are looking forward to<br />

working to provide the best service<br />

possible.<br />

“We have Covid Safe cleaning and<br />

travel practices that encourage a clean<br />

and safe environment for our customers<br />

and our staff.<br />

“At present, it is tough out there.<br />

There are so many companies relying<br />

on international tourism and, with<br />

that suspended, it has created a more<br />

competitive environment for the<br />

domestic market. What happens then<br />

is you have people undercutting each<br />

other, making businesses unsustainable.<br />

“A lot of other small businesses have<br />

become unsustainable, which is a<br />

huge concern for us all. I remember,<br />

by mid-March, every single booking for<br />

the year was wiped. That’s thousands of<br />

dollars of revenue gone.<br />

“The JobKeeper allowances have<br />

assisted some of our employees;<br />

however, we had to sadly let go of one<br />

52<br />

<strong>ABC</strong> November 2020 busnews.com.au

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