Jan-Feb-Mar 2021
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OPINION<br />
spread the cost of maintaining systems and<br />
offer high service levels at a reduced<br />
overall operational cost. Also, unlike onpremise,<br />
SME's can scale their data centre<br />
footprint as their business grows, without<br />
the up-front capital expense that would be<br />
needed to expand an on-premise server<br />
room.<br />
A NEW MODEL FOR TECHNOLOGY<br />
SERVICES<br />
With many SMEs considering making<br />
infrastructure changes following a<br />
prolonged period of remote working, it is<br />
likely that a lot of them may want to<br />
consume services differently in the future.<br />
For example, the scale of outsourcers and<br />
their investment in data centres,<br />
technology and staffing means that<br />
organisations can consume the resources<br />
they need, only when required, using an<br />
OPEX model.<br />
This avoids the need for up front capital<br />
costs, depreciating assets, and investment<br />
ahead of peak periods. Flexibility in cloud<br />
services also enables businesses to scale<br />
up and down as needed, using a pay-perconsumption<br />
model to match the<br />
organisation's income stream. The Covid-<br />
19 crisis has highlighted the importance of<br />
having the right IT infrastructure in place<br />
and after gaining a lot of useful experience<br />
in remote working during 2020, as we<br />
close in on the new year many businesses<br />
will now need to consider wider<br />
infrastructure changes for the longer term.<br />
SUPPORTING LONG-TERM REMOTE<br />
WORKING<br />
Because some SMEs are relatively lean in<br />
terms of their own technology expertise, they<br />
may consider outsourcing for the advantages<br />
this option provides. It is possible for SMEs to<br />
achieve significant savings on IT resources<br />
and they can benefit from quicker<br />
troubleshooting, more robust support<br />
channels and as a result less time and money<br />
spent ensuring infrastructure reliability.<br />
Additionally, by using a trusted managed<br />
service provider SMEs can significantly reduce<br />
the time, resources and costs of supporting<br />
and managing their own infrastructure and<br />
focus exclusively on the services and<br />
solution they offer to customers. NC<br />
ALTARO<br />
WINNERS OF OUR DATA PROTECTION PRODUCT OF THE YEAR AWARD<br />
Altaro develops award-winning backup solutions for managed service providers (MSPs), IT resellers and<br />
companies. With 50,000+ customers in 121+ countries, 10,000 partners and 2,000+ MSPs, Altaro provides<br />
affordable, easy-to-use, enterprise-class functionality coupled with outstanding 24/7 tech support. Altaro is a<br />
one-stop-shop for all your backup and recovery needs, providing solutions for all key areas of your network, including<br />
Hyper-V and VMware virtual environments; Microsoft Office 365 mailboxes, OneDrive and SharePoint; roaming<br />
andon-premise endpoints such as network desktops and laptops; and physical Windows servers.<br />
Altaro also offers monthly subscription programs for MSPs, and is the only vendor on the market that enables MSPs<br />
to manage all their different types of backups from one central multi-tenant console, across all their customers. The<br />
company has offices in the US, the UK, Germany, France, North Macedonia and Malta.<br />
KNOWBE4<br />
WINNERS OF OUR EDUCATION AND TRAINING PROVIDER OF THE YEAR AWARD<br />
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is<br />
used by more than 35,000 organisations around the globe. Founded by IT and data security specialist Stu<br />
Sjouwerman, KnowBe4 helps organisations address the human element of security by raising awareness<br />
about ransomware, CEO fraud and other social engineering tactics through a new-school approach to<br />
awareness training on security.<br />
Kevin Mitnick, an internationally recognised cybersecurity specialist and KnowBe4's Chief Hacking Officer,<br />
helped design the KnowBe4 training based on his well-documented social engineering tactics. Tens of<br />
thousands of organisations rely on KnowBe4 to mobilise their end users as the last line of defence.<br />
COMPANY PROFILE<br />
COMPANY PROFILE<br />
COMPANY PROFILE<br />
COMPANY PROFILE