DM Jan-Feb 2021

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Turn your paper documents into a digital archive! Our expert services include: Document Scanning Document Storage FreeDocs Document Management Microfilm & Microfiche Scanning Records Management Services Discover the easy, hassle-free way to go paperless and protect your documents. Call 0800 612 4065 or email sales@storetec.net www.storetec.net BPO/Outsourcing, Bureau Business of the Year 2020, 2018, 2017, 2015, 2014 & 2013 Compliance Product of the Year 2020 Product of the Year 2019 London, Manchester, Birmingham, Newcastle and Hull.
Dm COMMENT Editor: Dave Tyler david.tyler@btc.co.uk Sub Editor: Mark Lyward mark.lyward@btc.co.uk Our first issue of a new year often Publishing Director: John Jageurs includes a roundtable type feature in john.jageurs@btc.co.uk Sales Manager: which we get to ask a selection of Abby Penn industry experts for their predictions for the abby.penn@btc.co.uk Lead Designer year ahead. This time round we almost Ian Collis thought 'What's the point of asking when we ian.collis@btc.co.uk Circulation/Subscriptions: know that everyone's responses will be shaped Christina Willis by the ongoing pandemic?' But ask we did, christina.willis@btc.co.uk Managing Director: and I'm glad we persisted: you'll see John Jageurs throughout the feature (starting on page 6) that while yes, the virus john.jageurs@btc.co.uk and its impact does loom large over much of the conversation, it is Published by: Barrow & in fact a largely positive piece, with various contributors agreeing Thompkins Connexion Ltd 35 Station Square, that the technologies we focus on in DM are likely to have a good Petts Wood influence on how businesses manage the ongoing difficult Kent BR5 1LZ Tel: 01689 616000 circumstances. Fax: 01689 826622 Elsewhere in this issue you'll notice there is a recurring theme across Subscriptions: several of the editorial pieces, whether bylined opinions or case UK: £35/year, £60/two years, £80/three years studies: everyone seems to be talking about digital mailrooms! The Europe: £48/year, £85 two unprecedented rise in people working from home has thrown a years, £127 three years. ROW:£62/year, £115/two spanner in the works of organisations that were used to moving large years, £168/three years volumes of physical correspondence around an office network - a Published 6 times a year. Single copies can be bought digital approach is an obvious solution. for £8.50 (includes postage & As Storetec's Amy Wright says "Employers are still facing the packaging). No part of this magazine may be reproduced difficulty of sending staff to the office to collect office post and the without prior consent, in writing, from the publisher. odd bits of paperwork to assist with day-to-day queries. Whilst this ©Copyright 2021 Barrow & may seem like a 5-minute task, the time taken to travel to the office Thompkins in addition to the hours spent self-sorting and scanning the post, Connexion Ltd makes this a very inefficient way of working. For departments with Articles published reflect the post arriving frequently such as Accounts who process sensitive and opinions of the authors and are not necessarily those of the confidential paperwork, weekly or even daily trips may be required. publisher or his employees. While every reasonable effort is made Furthermore, employers are risking the health of individual employees to ensure that the contents of by asking them to visit the office amid the height of the pandemic." articles, editorial and advertising are accurate no responsibility can We also feature a case study from EDM Group that was a close be accepted by the publisher for errors, misrepresentations or any runner-up in the DM Awards at the end of last year, involving a 'rapid resulting effects installation' digital mailroom set up for Direct Line Group, which has helped the insurer to continue operations throughout the crisis. Direct Line Group's Andy Payne explains: "When the Covid-19 pandemic emerged, we urgently implemented a home working strategy to adhere to government guidelines and to ensure the safety of our people. With thousands of mail items being received into our offices across the country it was imperative we found a way to make physical mail available to staff at home to keep the business moving." EDM was able to get the emergency digital mailroom up and running within a week. It is innovative approaches like this that will help all of us to get through the current situation. Dave Tyler Editor david.tyler@btc.co.uk www.document-manager.com January/February 2021 @DMMagAndAwards 3
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Page 5 and 6: Kodak S2085f & S3000 Series Scanner
Page 7 and 8: ROUNDTABLE: 2021 PREDICTIONS Dm "TO
Page 9 and 10: ROUNDTABLE: 2021 PREDICTIONS Dm "CO
Page 11 and 12: TECHNOLOGY: AI Dm RECOGNITION IS LI
Page 13 and 14: MANAGEMENT: BUSINESS CONTINUITY Dm
Page 15 and 16: MARKET FOCUS: ACCOUNTS PAYABLE Dm "
Page 17 and 18: Fujitsu Scanning Solutions Fujitsu
Page 19 and 20: OPINION: DIGITAL MAILROOM Dm "WITH
Page 21 and 22: CASE STUDY: GRAND UNION HOUSING Dm
Page 23 and 24: 7200 Mission Critical SCANNING for
Page 25 and 26: CASE STUDY: DIRECT LINE GROUP Dm "W
Page 27 and 28: OPINION: DIGITAL TRANSFORMATION Dm
Page 29 and 30: CASE STUDY: WHEATLEY PARK SCHOOL Dm
Page 31 and 32: THE MICROFILM SCANNERS OF CHOICE WO
Page 34: Dm ANALYSIS: EMAIL MANAGEMENT Poor

DM Jan-Feb 2021

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