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CONTENTS<br />
Association Calendar<br />
& News ......................................... 5<br />
Note to Self<br />
BY DEBRA GORGOS, EDITOR<br />
Self Serve Snapshot ............... 10<br />
Tips .............................................. 14<br />
Around the Wash:<br />
Insurance Issues<br />
Over Ice ..................................... 18<br />
Tricks of the Trade ............... 20<br />
Small Business News<br />
You Can Use .............................. 28<br />
Industry Dirt ............................ 37<br />
Extra! Extra! ............................. 40<br />
Innovations ............................... 46<br />
Fun & Games .......................... 48<br />
Fill in the Blank ...................... 50<br />
Cover Story ............................... 52<br />
Darwin ........................................ 59<br />
VOL. 49, NO. 1, WINTER 2021<br />
Publisher Jackson Vahaly<br />
Editor Debra Gorgos<br />
Design Katy Barret-Alley<br />
Editor Emeritus Jarret J. Jakubowski<br />
Editor Posthumous Joseph J. Campbell<br />
Editor Posthumous Julia E. Campbell<br />
Self Serve Carwash News is published 4 times<br />
per year and is independently owned by Jackson<br />
Vahaly. Web address is www.sscwn.com.<br />
All inquiries should be directed to:<br />
Self Serve Car Wash News<br />
110 Childs Ln., Franklin, TN 37067<br />
jacksonv@sscwn.com<br />
2021 has already been one heck of a year, hasn’t it? It’s only been<br />
a few weeks and I already feel like putting on an eye mask and<br />
sleeping until 2022. People are still angry, people are tired and some<br />
miss the good old days of…2019.<br />
Are you all sick of talking about politics? I feel as if our nation is<br />
hurting and the days of sitting around the dinner table discussing<br />
the news is over in a lot of households. I live in a house that is divided<br />
politically and the past year has been interesting, to say the<br />
least. After the holidays, I was in a post-festivities malaise, so my<br />
family and I sort of looked around the table at each other, and we<br />
impulsively decided to head down to New York City. We were able<br />
to book a room right in Times Square, got in the minivan and drove<br />
two hours into the Big Apple. It was January 1 so there was still<br />
confetti on the streets. But other than colorful slips of tissue paper<br />
lining the streets there were otherwise bare. Empty. Grey. Dark.<br />
Stores were shuttered.<br />
There were no lines. Broadway marquees<br />
were stygian. We got right into<br />
the Empire State Building and right<br />
into the Museum of Natural History.<br />
We were able to buzz right through<br />
the mazed rope lines. But all in all it<br />
was sad. It was a real wake-up call for<br />
how much people and businesses are<br />
struggling. It left me feeling sort of<br />
“blah.” I have known for as long as I<br />
could shop and order food the importance<br />
of small businesses.<br />
There was no wake-up call about how we<br />
have to support small businesses now more than ever, but it really<br />
hit home seeing the once bustling streets of New York City quiet,<br />
empty and barren. In my first issue of Self Serve Car Wash News, the<br />
cover story headline was, Are Self Serves Recession Proof? But who<br />
the heck knew a pandemic was on its way? If the pandemic has not<br />
affected you at all, then good for you! I have had sick family members<br />
and friends who have been infected, and also lost their jobs.<br />
The mental toll has been numbing. Here in New York some schools<br />
are open, but so many things are closed. I am happy the car washes<br />
are open and running. It is a resilient business industry that has survived<br />
recessions and now a global-wide pandemic. I truly hope our<br />
beautiful nation survives, too.<br />
Thankfully, it looks like this pandemic is on its way out. Let’s slam<br />
the door on it and tell it to never darken our doors again. A friend<br />
of ours tested positive and she is not doing well. A schoolteacher,<br />
who worked hard every day to give her students normalcy. It is sad.<br />
I am sad.<br />
Copyright 2021. 2 Dollar Enterprises/<strong>SSCWN</strong>. All Rights Reserved<br />
4 • WINTER 2021