Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
In this world of<br />
cancel culture<br />
it is time I get<br />
canceled. LOL.<br />
No, really, I just need to cancel my<br />
subscription.<br />
After being in the carwash business for 35<br />
years I sold my carwashes. Luckily, I had an<br />
awesome buyer who has taken the reins and<br />
has been keeping service top notch.<br />
Boy it was tough with a lot of crying and<br />
sobbing. Driving by the carwashes way<br />
too often just to see how business is and<br />
whether customers are being taken care of.<br />
It was a great adventure in the SS carwash<br />
business.<br />
Staff not showing up, hoses getting cut<br />
in the middle of the day, all wash bays<br />
freezing up on a 29-degree night (no bays<br />
freezing when it is zero degrees), all the<br />
wonderful customers I got to know and help<br />
them take care of their cars by providing the<br />
best service I could deliver. It was the best<br />
job I could have had.<br />
Though there were some hard knocks,<br />
they were however overwhelmed by the<br />
good knocks, wonderful suppliers I chose to<br />
do business with and great customers who<br />
chose to do business with me.<br />
I have slowed down driving by the washes<br />
now so the last great part of finalizing my<br />
carwash tenure is canceling my <strong>SSCWN</strong>.<br />
I have enjoyed reading and learning many<br />
things from the <strong>SSCWN</strong> issues from way<br />
back in the 90s when Jarret was heading the<br />
operations.<br />
I wish all in the carwash business no<br />
matter if you’re an operator, publisher or<br />
supplier, “Happy Washing and love what you<br />
do. I Did.”<br />
Now just a customer waiting in line to get<br />
washed,<br />
Stuart Johannes<br />
Letters to the Editor<br />
Editor’s<br />
Response:<br />
Dearest Stuart,<br />
congratulations on<br />
your retirement. Your<br />
love for your job, and<br />
the industry, is a great<br />
message to all of us.<br />
More ‘good knocks’<br />
are ahead, I am sure.<br />
As Mister Fred Rogers<br />
once said, “Often when<br />
you are at the end<br />
of something, you’re<br />
at the beginning of<br />
something else.”<br />
Sincerely,<br />
DEBRA GORGOS<br />
see new faces at<br />
your car wash!<br />
A custom car wash app made<br />
for your car wash services!<br />
Easy To Use & Loaded With Rewards!<br />
The UWashApp allows you to set up your rewards the way you want to.<br />
A custom car wash app in every way possible!<br />
A Great Customer Service Addition<br />
UWashApp is the answer for new customers, safety, and convenience.<br />
Customers Spend More, Putting More In YOUR Pocket<br />
Card and mobile customers are able to purchase the level of services<br />
they WANT, not just what they have for quarters in their ash tray.<br />
PLUS SO<br />
MUCH MORE!<br />
learn more at<br />
washcard.com/uwashapp<br />
UWashApp is proudly brought to you<br />
by WashCard Systems.<br />
SPRING 2021 • 5