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St. Matthew's House CEO Opportunity Profile

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OPPORTUNITY<br />

PROFILE<br />

CHIEF<br />

EXECUTIVE<br />

OFFICER<br />

<strong>St</strong>. Matthew’s <strong>House</strong><br />

Naples, FL


OVERVIEW<br />

<strong>St</strong>. Matthew’s <strong>House</strong> is a $21-million mission in Naples, Florida, offering faith-based, free market<br />

solutions to poverty and addiction. The mission’s unique social enterprise model not only provides<br />

a significant source of sustainable revenue, but it also provides those served with job training and<br />

work experience, so they are better able to provide for themselves and their families.<br />

<strong>St</strong>. Matthew’s <strong>House</strong> began in 1987 when a Bible study group followed the calling in Matthew<br />

25:35-36 to bring food to a homeless population living in a nearby wooded area in Naples.<br />

This “Task Force for the Homeless” began gathering contributions of both food and clothing,<br />

establishing the mission’s food pantry. Throughout the years, community support helped grow the<br />

small pantry into a multi-faceted mission focused on transforming lives.<br />

Today, <strong>St</strong>. Matthew’s <strong>House</strong> continues to run the food pantry, along with two emergency/homeless<br />

shelters (The Campbell Lodge and Immokalee Friendship <strong>House</strong>), addiction recovery services<br />

(Justin’s Place Recovery Program), prison outreach (Collier and Hendry County Jail Chaplain<br />

Service), transitional housing (Wolfe Apartments and Justin’s Village), and several social<br />

enterprises, including 6 thrift stores, a breakfast and lunch café, a full-service catering<br />

company, a car wash, an office rental property, and a hotel and conference center. <strong>St</strong>. Matthew’s<br />

<strong>House</strong> serves all who are broken and come for help, without regard to their beliefs or religious<br />

affiliation.<br />

As a 501(c)(3), a 100% donation model allows all the administrative expenses to be covered<br />

by the mission’s social enterprises – which enables <strong>St</strong>. Matthew’s <strong>House</strong> to direct 100% of all<br />

donations toward the mission’s life-changing programs that continue to enrich and transform<br />

countless lives in Southwest Florida.<br />

<strong>St</strong>. Matthew’s <strong>House</strong> is blessed by a board of directors populated with successful and passionate leaders in business, law, ministry, and the community.<br />

They are committed to supporting the next <strong>CEO</strong> in fulfilling the <strong>St</strong>. Matthew’s <strong>House</strong> mission. After seventeen years of dedicated service, President and<br />

<strong>CEO</strong> Vann Ellison retired in May, and the Board is seeking a leader with a track record of leading similar-sized ministries or organizations. Above all,<br />

they are seeking someone whose Christian faith is preeminent, and who leads with integrity, compassion, and a servant’s heart.


MISSION & BELIEFS<br />

MISSION STATEMENT<br />

To change lives in a spiritual environment that is both compassionate and<br />

disciplined as we provide housing for the homeless, food for the needy and<br />

comfort for the addicted and suffering.<br />

BELIEF STATEMENT<br />

<strong>St</strong>. Matthew’s <strong>House</strong> is a Christian ministry. As such, we are guided by the Bible,<br />

which we believe is “inspired by God and is useful for teaching, for reproof, for<br />

correction, for training in righteousness; so that everyone who belongs to God<br />

may be proficient, equipped for every good work.” (2 Timothy 3:16-17 NRSV).<br />

As a faith-based organization, we affirm the call of God to all people “from<br />

every nation, from all tribes and peoples and languages” to participate in the<br />

compassion and care of <strong>St</strong>. Matthew’s <strong>House</strong>. To view the full Belief <strong>St</strong>atement,<br />

see What-We-Believe-<strong>St</strong>.Matthews-<strong>House</strong>.pdf


ST. MATTHEW’S TIMELINE<br />

1988<br />

“THE TASK FORCE<br />

ON HUNGER” BEGINS<br />

SERVING SOUP TO THOSE<br />

LIVING IN THE WOODS<br />

1989 1994 2001 2003 2005 20<br />

OFFICIALLY RENAMED<br />

ST. MATTHEW’S HOUSE,<br />

THE HOUSE WITH THE HEART<br />

OPENS ITS DOORS SERVING<br />

THREE MEALS A DAY AND<br />

OFFERING 18 BEDS FOR<br />

SINGLE MEN<br />

AN EMERGENCY SHELTER<br />

FOR 104 MEN, WOMEN,<br />

AND CHILDREN IS<br />

CONSTRUCTED AFTER<br />

A SUCCESSFUL CAPITAL<br />

CAMPAIGN<br />

SELF-SUFFICIENCY<br />

MEETS INNOVATION<br />

AS THE FIRST THRIFT<br />

STORE OPENS<br />

IN NAPLES<br />

CONSTRUCTION OF<br />

WOLFE APARTMENTS<br />

IS COMPLETED AND<br />

OPENS AS LONGTERM<br />

TRANSITIONAL HOUSING<br />

THE SHELTER REACHES<br />

CAPACITY, TURNING<br />

PEOPLE AWAY NIGHTLY<br />

THIS WAITLIST CONTINUES<br />

THROUGH TODAY<br />

SMH CATERING STARTS<br />

TAKING ORDERS<br />

WE CELEBRA<br />

OF CARIN<br />

HOMELESS A<br />

IMMOKALEE<br />

HOUSE ME<br />

ST. MATTHE<br />

2005 2008 2010 2013-2017 2018 2020<br />

THE SHELTER REACHES<br />

CAPACITY, TURNING<br />

PEOPLE AWAY NIGHTLY<br />

THIS WAITLIST CONTINUES<br />

THROUGH TODAY<br />

SMH CATERING STARTS<br />

TAKING ORDERS<br />

WE CELEBRATE 20 YEARS<br />

OF CARING FOR THE<br />

HOMELESS AND HUNGRY<br />

IMMOKALEE FRIENDSHIP<br />

HOUSE MERGES WITH<br />

ST. MATTHEW’S HOUSE<br />

IN PARTNERSHIP WITH<br />

THE HOLECEK FAMILY<br />

FOUNDATION, THE JUSTIN’S<br />

PLACE RECOVERY PROGRAM<br />

LAUNCHES TO PROVIDE<br />

LONGTERM SOLUTIONS<br />

TO ADDICTION<br />

PORT LABELLE INN &<br />

CONFERENCE CENTER,<br />

CAR WASH, CAFE M25,<br />

AND THREE THRIFT<br />

STORES OPEN, PROVIDING<br />

MORE JOB TRAINING<br />

OPPORTUNITIES<br />

JUSTIN’S VILLAGE<br />

OPENS OFFERING<br />

SAFE, AFFORDABLE,<br />

SOBER-LIVING<br />

TRANSITIONAL<br />

HOUSING<br />

FEEDING MINISTRY<br />

TO FULL-SERVICE<br />

RESTAURANT LULU’S KITCHEN<br />

OPENS WITH MULTI-USE<br />

KITCHEN, GARDEN,<br />

AND MORE<br />

To view a 5-minute history of <strong>St</strong>. Matthew’s <strong>House</strong> created in 1993, see https://youtu.be/JD2dYR7QF6s.<br />

For a recent 3-minute overview video about <strong>St</strong>. Matthew’s <strong>House</strong>, see https://youtu.be/dmUtK8VJBhQ.<br />

To see the powerful <strong>St</strong>. Matthew’s <strong>House</strong> 2020 Food Distribution Year-in-Review video, see https://youtu.be/bGlGR2Fm5og.


SERVICES AT ST. MATTHEW’S<br />

EMERGENCY OPERATIONS<br />

• The only homeless shelters in Collier County: Campbell<br />

Lodge in Naples and Immokalee Friendship <strong>House</strong> in<br />

Immokalee<br />

• The only soup kitchen in Naples, which hasn’t missed<br />

serving hot meals to the hungry in 33 years<br />

• Jail Chaplain Services for Collier and Hendry County jails<br />

that meet people when they most need it<br />

REHABILITATION<br />

• The Justin’s Place Addiction Recovery Program is the only<br />

year-long addiction recovery program in Collier County<br />

• Vocational training programs, like a culinary institute and<br />

hospitality management instruction, prepare the jobless for<br />

well-paying careers in Southwest Florida<br />

• Our shelter programs take a holistic approach to serving<br />

our residents by connecting them to medical and mental<br />

health services and taking an individualized approach to<br />

case management<br />

TRANSITIONAL PROGRAM<br />

• The Wolfe Apartments in Golden Gate City affords<br />

residents the opportunity to live in a safe, sober environment<br />

• Justin’s Village in East Naples is an honors community,<br />

which rewards our program graduates with safe and sober<br />

accommodations at a reasonable price<br />

• Jobs: Over 100 of <strong>St</strong>. Matthew’s <strong>House</strong> 250 staff members<br />

are graduates of the shelter and/or addiction recovery<br />

programs—and are earning a living wage in their jobs<br />

COMMUNITY OUTREACH<br />

• For the working poor—who are housing insecure and/ or<br />

in danger of becoming homeless—<strong>St</strong>. Matthew’s <strong>House</strong><br />

provides food assistance<br />

• For the chronically homeless who choose not to enter<br />

shelter programs, <strong>St</strong>. Matthew’s <strong>House</strong> provides showers<br />

and hot meals through the soup kitchen<br />

• Partnerships with the David Lawrence Center, Neighborhood<br />

Health Clinic, Naples Community Hospital, Collier<br />

County Sheriff’s Office, and the church community provide<br />

comprehensive support for those in crisis


SOCIAL ENTERPRISES<br />

At <strong>St</strong>. Matthew’s <strong>House</strong>, the social enterprises provide unique ways to help fund the mission and, at the same time, offer valuable job opportunities for<br />

residents. The social enterprises now include:<br />

6 THRIFT STORES<br />

CATERING COMPANY<br />

HOTEL AND CONFERENCE CENTER<br />

OFFICE RENTAL PROPERTY<br />

AFFORDABLE HOUSING<br />

CAR WASH<br />

LULU’S KITCHEN<br />

(a cafe which opened to the public in October 2020).<br />

Social enterprises cover all administrative costs, which means that 100% of every donated dollar goes to fund life-saving programs.<br />

The social enterprises are more than a source of sustainable revenue; they help residents discover some of their God-given talents. For example, at the<br />

Port LaBelle Inn, our program yields 400 pounds of produce a month for the Justin’s Place Recovery Program. This serves as a valuable training tool for<br />

the program participants at Justin’s Place, because they are the ones planting and harvesting the fields.


AT-A-GLANCE<br />

250<br />

33 years serving in Naples<br />

employees (Over 100 are graduates of SMH Programs)<br />

1480 volunteers served with <strong>St</strong>. Matthew’s <strong>House</strong> in 2020<br />

43,503 volunteer hours were donated in 2020 = $1.1 M worth of service<br />

FINANCES<br />

$21M<br />

Total Annual Revenue<br />

(2020)<br />

$50M<br />

Total Assets<br />

TOTAL ANNUAL REVENUE<br />

$<br />

$5M<br />

Debt (principally mortgage<br />

debt)<br />

$4,719,312<br />

Capital Gifts (2020)<br />

3%<br />

SHELTER OPERATIONS<br />

CAMPBELL LODGE<br />

72<br />

14<br />

18<br />

beds for men<br />

beds for single<br />

women<br />

beds for moms<br />

and children<br />

FOOD ASSISTANCE<br />

20,000 families served by<br />

the Mobile Food Pantry in April<br />

2021<br />

JUSTIN’S PLACE RECOVERY<br />

PROGRAM<br />

In June 2021, SMH reached a total of<br />

646 men and women graduates<br />

47%<br />

50%<br />

Social Enterprises<br />

$8,504,981<br />

Grants and Contributions<br />

$7,916,312<br />

Events<br />

$474,664<br />

$20,000 20000 OPERATING REVENUE (5 YEAR TREND)<br />

IMMOKALEE<br />

FRIENDSHIP HOUSE<br />

44<br />

beds for men,<br />

women and families<br />

• 2005 the last year we did NOT have a<br />

wait list for our shelter housing<br />

• 59.4 days is the average stay in one of<br />

our shelters<br />

• 52% of our shelter residents gained full<br />

or part-time employment within 30 days<br />

• 165 men, women, and families transitioned<br />

to stable, permanent housing outside<br />

of SMH in 2020<br />

TEMPORARY HOUSING<br />

17 families with a total of 37 children<br />

received transitional or permanent<br />

supportive housing at Wolfe Apartments<br />

21 men and women received transitional<br />

housing in Justin’s Village<br />

$15,000 15000<br />

$10,000 10000<br />

2015 2016 2017 2018 2019 2020<br />

ACCREDITATIONS


THE POSITION<br />

The <strong>CEO</strong> is responsible for providing strategic leadership for all <strong>St</strong>. Matthew’s <strong>House</strong> programs and<br />

social enterprises by working with the Board, leadership team, staff and community to establish<br />

long-range goals, strategies, plans and policies. The <strong>CEO</strong> is the direct executive representative in the<br />

management of the organization and is responsible for the organization’s consistent achievement of<br />

its mission and financial objectives. The <strong>CEO</strong> is accountable for developing and achieving annual<br />

operating plans which generate and sustain revenue levels required to ensure the successful,<br />

measurable operation of the programs and social enterprises offered, achieve timely reduction of<br />

capital debt, and maintain disciplined financial and operational programs with Christ-centered integrity.<br />

This position leads the organization in maintaining a positive “tone” within and is the key representative<br />

of <strong>St</strong>. Matthew’s <strong>House</strong> to the community at large.<br />

When the new <strong>CEO</strong> is in place and the COO returns to his role, the direct reports to the <strong>CEO</strong> will<br />

include the COO, the VP of Human Capital, the CFO, the VP of Development, a VP for Recovery<br />

Programs (open position), and an Executive Assistant. The COO will continue managing the leaders<br />

of the shelter, food distribution, hospitality, facilities, project management, and social enterprise areas.<br />

BOARD OF<br />

DIRECTORS<br />

<strong>CEO</strong><br />

EXEC.<br />

ASSISTANT<br />

COO<br />

VP SHELTERS &<br />

FOOD ASSISTANCE<br />

DIR OF<br />

HOSPITALITY<br />

DIR OF THRIFT<br />

OPERATIONS<br />

FACILITIES<br />

MANAGER<br />

PROJECT<br />

MANAGER<br />

CFO<br />

VP<br />

DEVELOPMENT<br />

VP HUMAN<br />

CAPITAL<br />

VP JUSTIN’S<br />

PLACE RECOVERY


KEY ATTRIBUTES<br />

• Must be person of committed Christian faith.<br />

• <strong>St</strong>rives to be a Biblical role model of servant-leadership. Honors fellow employees, gives credit to others first, and presents others the opportunity to develop, grow,<br />

and lead. Allows others to represent the mission to the community.<br />

• Displays humility and has a tempered spirit. Understands how to nurture staff members and provide support and encouragement.<br />

• Follows the example of Jesus in loving and showing respect for others regardless of their faith, economic status, or other life conditions. Has a special love for broken<br />

people and a drive to secure better lives for all in their care.<br />

• Has unquestionable personal ethics and integrity and requires complete integrity from every member of the organization. Sets the organization culture and values<br />

based on integrity.<br />

• Has experience as the senior leader in an organization with comparable size, multiple locations and facilities, and comparable complexity of operations.<br />

Demonstrates strong ability to organize, delegate, and supervise a wide-ranging organization.<br />

• Possesses strong teaching and speaking skills with internal staff and for those in their care, but also for speaking in public, at church events and other public gatherings.<br />

• Skilled in developing relationships with donors, churches, community leaders, and collaborating organizations.<br />

–<br />

QUALIFICATIONS<br />

• Bachelor’s degree required.<br />

• Minimum 10 years of experience in a senior management role.<br />

• Preferred experience as a director, employee, or board member of a nonprofit organization; is familiar with nonprofit finance, accounting regulations, fundraising,<br />

and management.<br />

• The ability to attract, train, manage, motivate, and retain staff.<br />

• Proven track record of success facilitating progressive organizational change and development within a growing organization.<br />

• Excellent strategic thinking, critical thinking, and problem-solving skills required.<br />

• Ability to develop business/strategic plans and evaluate external trends to modify existing strategies.<br />

• Ability to give expertise among all departments, but specifically to give direction regarding the shelters and drug recovery program.<br />

• The ability to exercise initiative, judgment, and decision-making in meeting objectives.<br />

• The ability to function effectively, exert influence and gain consensus at all organizational levels.<br />

• The ability and flexibility to be effective in a relatively unstructured working environment.<br />

• Excellent communication skills, with the ability to express, advocate and defend views effectively and with clarity of thought to both internal and external stakeholders.<br />

• <strong>St</strong>rong mentoring, coaching experience to a team with diverse levels of expertise.<br />

• Entrepreneurial team player who can multitask and effectively make decisions in a timely manner.<br />

• Passion for nonprofit organizations.


EXPECTATIONS<br />

Successful leadership in any institution is judged by how well its leader meets the expectations of its<br />

governing body, meets the needs of those it serves, and responds to the input of its staff, volunteers,<br />

donors, partners, and other constituent groups. The leadership of <strong>St</strong>. Matthew’s <strong>House</strong> have<br />

developed the Vision 2021 and Beyond <strong>St</strong>rategic Plan which outlines some of the below highlighted<br />

initiatives, and the next leader will work closely with the board to outline the specific strategy/plans<br />

moving forward:<br />

• Manage Food assistance programs to address food insecurity in Collier, Lee, Hendry, and Glades<br />

Counties<br />

• Pursue Shelter expansions at other locations in Collier County and Southwest Florida when invited<br />

by local government<br />

• Addiction Recovery<br />

• Improve the recovery programs by developing a consistent “curriculum”<br />

• Committed to supporting and presenting the 12-<strong>St</strong>ep Recovery Process and concepts<br />

• Continue to improve program leadership and provide improved training, resources, and<br />

accountability<br />

• Develop an increasingly effective system for measuring impact<br />

• Develop an alumni program for ongoing support of graduates<br />

• Open new Social Enterprises as the current organizational capacity allows without sacrificing<br />

excellence<br />

• Organizational Development<br />

• Develop and document best practices, providing robust onboarding training and professional<br />

development for staff, resulting in higher staff retention and a strong succession plan.<br />

• Reinvest in current physical assets.<br />

• Focus on employee appreciation, compensation, and staff culture in order to improve<br />

recruiting, morale, and retention.<br />

• <strong>St</strong>. Matthew’s <strong>House</strong> will continue to operate in a way that honors its Core Value “We honor God by serving all who come to us” (without regard to faith or<br />

religious belief) and the <strong>CEO</strong> will lead with Christ-like humility. The employees at <strong>St</strong>. Matthew’s <strong>House</strong> will feel valued, appreciated, and invested in as they serve<br />

the hungry, the homeless, and the hurting.


PROCESS OF CANDIDACY<br />

If after reading this <strong>Opportunity</strong> <strong>Profile</strong> you sense that the gifts and experience God<br />

has given you are a good match for <strong>St</strong>. Matthew’s <strong>House</strong>, we invite you to begin<br />

the inquiry process. All candidate information and conversations are handled<br />

confidentially. You may contact Laura Coverstone or Tommy Thomas at any stage of<br />

the process to get more information and to ask questions.<br />

In addition to submitting your resume, please provide us with written responses to<br />

the following three questions to help us get a more complete picture of you and<br />

your interest in this position:<br />

1. Describe your faith in Jesus and how it has impacted your life. Share examples<br />

of your spiritual leadership and how that impacted you.<br />

2. What is it about the position of <strong>CEO</strong> of <strong>St</strong>. Matthew’s <strong>House</strong> that attracts you and<br />

how has your experience prepared you for the role?<br />

3. Provide the names and contact information (telephone numbers and email<br />

addresses) for four references who know you and your career well enough to<br />

comment on your suitability for this role.<br />

Submit this information in one document or .pdf to:<br />

JobfitMatters<br />

resumes@jobfitmatters.com<br />

Phone: (615) 261-4623<br />

In the subject line, please write “<strong>St</strong>. Matthew’s <strong>House</strong> <strong>CEO</strong>.”

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