St. Matthew's House CEO Opportunity Profile
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OPPORTUNITY<br />
PROFILE<br />
CHIEF<br />
EXECUTIVE<br />
OFFICER<br />
<strong>St</strong>. Matthew’s <strong>House</strong><br />
Naples, FL
OVERVIEW<br />
<strong>St</strong>. Matthew’s <strong>House</strong> is a $21-million mission in Naples, Florida, offering faith-based, free market<br />
solutions to poverty and addiction. The mission’s unique social enterprise model not only provides<br />
a significant source of sustainable revenue, but it also provides those served with job training and<br />
work experience, so they are better able to provide for themselves and their families.<br />
<strong>St</strong>. Matthew’s <strong>House</strong> began in 1987 when a Bible study group followed the calling in Matthew<br />
25:35-36 to bring food to a homeless population living in a nearby wooded area in Naples.<br />
This “Task Force for the Homeless” began gathering contributions of both food and clothing,<br />
establishing the mission’s food pantry. Throughout the years, community support helped grow the<br />
small pantry into a multi-faceted mission focused on transforming lives.<br />
Today, <strong>St</strong>. Matthew’s <strong>House</strong> continues to run the food pantry, along with two emergency/homeless<br />
shelters (The Campbell Lodge and Immokalee Friendship <strong>House</strong>), addiction recovery services<br />
(Justin’s Place Recovery Program), prison outreach (Collier and Hendry County Jail Chaplain<br />
Service), transitional housing (Wolfe Apartments and Justin’s Village), and several social<br />
enterprises, including 6 thrift stores, a breakfast and lunch café, a full-service catering<br />
company, a car wash, an office rental property, and a hotel and conference center. <strong>St</strong>. Matthew’s<br />
<strong>House</strong> serves all who are broken and come for help, without regard to their beliefs or religious<br />
affiliation.<br />
As a 501(c)(3), a 100% donation model allows all the administrative expenses to be covered<br />
by the mission’s social enterprises – which enables <strong>St</strong>. Matthew’s <strong>House</strong> to direct 100% of all<br />
donations toward the mission’s life-changing programs that continue to enrich and transform<br />
countless lives in Southwest Florida.<br />
<strong>St</strong>. Matthew’s <strong>House</strong> is blessed by a board of directors populated with successful and passionate leaders in business, law, ministry, and the community.<br />
They are committed to supporting the next <strong>CEO</strong> in fulfilling the <strong>St</strong>. Matthew’s <strong>House</strong> mission. After seventeen years of dedicated service, President and<br />
<strong>CEO</strong> Vann Ellison retired in May, and the Board is seeking a leader with a track record of leading similar-sized ministries or organizations. Above all,<br />
they are seeking someone whose Christian faith is preeminent, and who leads with integrity, compassion, and a servant’s heart.
MISSION & BELIEFS<br />
MISSION STATEMENT<br />
To change lives in a spiritual environment that is both compassionate and<br />
disciplined as we provide housing for the homeless, food for the needy and<br />
comfort for the addicted and suffering.<br />
BELIEF STATEMENT<br />
<strong>St</strong>. Matthew’s <strong>House</strong> is a Christian ministry. As such, we are guided by the Bible,<br />
which we believe is “inspired by God and is useful for teaching, for reproof, for<br />
correction, for training in righteousness; so that everyone who belongs to God<br />
may be proficient, equipped for every good work.” (2 Timothy 3:16-17 NRSV).<br />
As a faith-based organization, we affirm the call of God to all people “from<br />
every nation, from all tribes and peoples and languages” to participate in the<br />
compassion and care of <strong>St</strong>. Matthew’s <strong>House</strong>. To view the full Belief <strong>St</strong>atement,<br />
see What-We-Believe-<strong>St</strong>.Matthews-<strong>House</strong>.pdf
ST. MATTHEW’S TIMELINE<br />
1988<br />
“THE TASK FORCE<br />
ON HUNGER” BEGINS<br />
SERVING SOUP TO THOSE<br />
LIVING IN THE WOODS<br />
1989 1994 2001 2003 2005 20<br />
OFFICIALLY RENAMED<br />
ST. MATTHEW’S HOUSE,<br />
THE HOUSE WITH THE HEART<br />
OPENS ITS DOORS SERVING<br />
THREE MEALS A DAY AND<br />
OFFERING 18 BEDS FOR<br />
SINGLE MEN<br />
AN EMERGENCY SHELTER<br />
FOR 104 MEN, WOMEN,<br />
AND CHILDREN IS<br />
CONSTRUCTED AFTER<br />
A SUCCESSFUL CAPITAL<br />
CAMPAIGN<br />
SELF-SUFFICIENCY<br />
MEETS INNOVATION<br />
AS THE FIRST THRIFT<br />
STORE OPENS<br />
IN NAPLES<br />
CONSTRUCTION OF<br />
WOLFE APARTMENTS<br />
IS COMPLETED AND<br />
OPENS AS LONGTERM<br />
TRANSITIONAL HOUSING<br />
THE SHELTER REACHES<br />
CAPACITY, TURNING<br />
PEOPLE AWAY NIGHTLY<br />
THIS WAITLIST CONTINUES<br />
THROUGH TODAY<br />
SMH CATERING STARTS<br />
TAKING ORDERS<br />
WE CELEBRA<br />
OF CARIN<br />
HOMELESS A<br />
IMMOKALEE<br />
HOUSE ME<br />
ST. MATTHE<br />
2005 2008 2010 2013-2017 2018 2020<br />
THE SHELTER REACHES<br />
CAPACITY, TURNING<br />
PEOPLE AWAY NIGHTLY<br />
THIS WAITLIST CONTINUES<br />
THROUGH TODAY<br />
SMH CATERING STARTS<br />
TAKING ORDERS<br />
WE CELEBRATE 20 YEARS<br />
OF CARING FOR THE<br />
HOMELESS AND HUNGRY<br />
IMMOKALEE FRIENDSHIP<br />
HOUSE MERGES WITH<br />
ST. MATTHEW’S HOUSE<br />
IN PARTNERSHIP WITH<br />
THE HOLECEK FAMILY<br />
FOUNDATION, THE JUSTIN’S<br />
PLACE RECOVERY PROGRAM<br />
LAUNCHES TO PROVIDE<br />
LONGTERM SOLUTIONS<br />
TO ADDICTION<br />
PORT LABELLE INN &<br />
CONFERENCE CENTER,<br />
CAR WASH, CAFE M25,<br />
AND THREE THRIFT<br />
STORES OPEN, PROVIDING<br />
MORE JOB TRAINING<br />
OPPORTUNITIES<br />
JUSTIN’S VILLAGE<br />
OPENS OFFERING<br />
SAFE, AFFORDABLE,<br />
SOBER-LIVING<br />
TRANSITIONAL<br />
HOUSING<br />
FEEDING MINISTRY<br />
TO FULL-SERVICE<br />
RESTAURANT LULU’S KITCHEN<br />
OPENS WITH MULTI-USE<br />
KITCHEN, GARDEN,<br />
AND MORE<br />
To view a 5-minute history of <strong>St</strong>. Matthew’s <strong>House</strong> created in 1993, see https://youtu.be/JD2dYR7QF6s.<br />
For a recent 3-minute overview video about <strong>St</strong>. Matthew’s <strong>House</strong>, see https://youtu.be/dmUtK8VJBhQ.<br />
To see the powerful <strong>St</strong>. Matthew’s <strong>House</strong> 2020 Food Distribution Year-in-Review video, see https://youtu.be/bGlGR2Fm5og.
SERVICES AT ST. MATTHEW’S<br />
EMERGENCY OPERATIONS<br />
• The only homeless shelters in Collier County: Campbell<br />
Lodge in Naples and Immokalee Friendship <strong>House</strong> in<br />
Immokalee<br />
• The only soup kitchen in Naples, which hasn’t missed<br />
serving hot meals to the hungry in 33 years<br />
• Jail Chaplain Services for Collier and Hendry County jails<br />
that meet people when they most need it<br />
REHABILITATION<br />
• The Justin’s Place Addiction Recovery Program is the only<br />
year-long addiction recovery program in Collier County<br />
• Vocational training programs, like a culinary institute and<br />
hospitality management instruction, prepare the jobless for<br />
well-paying careers in Southwest Florida<br />
• Our shelter programs take a holistic approach to serving<br />
our residents by connecting them to medical and mental<br />
health services and taking an individualized approach to<br />
case management<br />
TRANSITIONAL PROGRAM<br />
• The Wolfe Apartments in Golden Gate City affords<br />
residents the opportunity to live in a safe, sober environment<br />
• Justin’s Village in East Naples is an honors community,<br />
which rewards our program graduates with safe and sober<br />
accommodations at a reasonable price<br />
• Jobs: Over 100 of <strong>St</strong>. Matthew’s <strong>House</strong> 250 staff members<br />
are graduates of the shelter and/or addiction recovery<br />
programs—and are earning a living wage in their jobs<br />
COMMUNITY OUTREACH<br />
• For the working poor—who are housing insecure and/ or<br />
in danger of becoming homeless—<strong>St</strong>. Matthew’s <strong>House</strong><br />
provides food assistance<br />
• For the chronically homeless who choose not to enter<br />
shelter programs, <strong>St</strong>. Matthew’s <strong>House</strong> provides showers<br />
and hot meals through the soup kitchen<br />
• Partnerships with the David Lawrence Center, Neighborhood<br />
Health Clinic, Naples Community Hospital, Collier<br />
County Sheriff’s Office, and the church community provide<br />
comprehensive support for those in crisis
SOCIAL ENTERPRISES<br />
At <strong>St</strong>. Matthew’s <strong>House</strong>, the social enterprises provide unique ways to help fund the mission and, at the same time, offer valuable job opportunities for<br />
residents. The social enterprises now include:<br />
6 THRIFT STORES<br />
CATERING COMPANY<br />
HOTEL AND CONFERENCE CENTER<br />
OFFICE RENTAL PROPERTY<br />
AFFORDABLE HOUSING<br />
CAR WASH<br />
LULU’S KITCHEN<br />
(a cafe which opened to the public in October 2020).<br />
Social enterprises cover all administrative costs, which means that 100% of every donated dollar goes to fund life-saving programs.<br />
The social enterprises are more than a source of sustainable revenue; they help residents discover some of their God-given talents. For example, at the<br />
Port LaBelle Inn, our program yields 400 pounds of produce a month for the Justin’s Place Recovery Program. This serves as a valuable training tool for<br />
the program participants at Justin’s Place, because they are the ones planting and harvesting the fields.
AT-A-GLANCE<br />
250<br />
33 years serving in Naples<br />
employees (Over 100 are graduates of SMH Programs)<br />
1480 volunteers served with <strong>St</strong>. Matthew’s <strong>House</strong> in 2020<br />
43,503 volunteer hours were donated in 2020 = $1.1 M worth of service<br />
FINANCES<br />
$21M<br />
Total Annual Revenue<br />
(2020)<br />
$50M<br />
Total Assets<br />
TOTAL ANNUAL REVENUE<br />
$<br />
$5M<br />
Debt (principally mortgage<br />
debt)<br />
$4,719,312<br />
Capital Gifts (2020)<br />
3%<br />
SHELTER OPERATIONS<br />
CAMPBELL LODGE<br />
72<br />
14<br />
18<br />
beds for men<br />
beds for single<br />
women<br />
beds for moms<br />
and children<br />
FOOD ASSISTANCE<br />
20,000 families served by<br />
the Mobile Food Pantry in April<br />
2021<br />
JUSTIN’S PLACE RECOVERY<br />
PROGRAM<br />
In June 2021, SMH reached a total of<br />
646 men and women graduates<br />
47%<br />
50%<br />
Social Enterprises<br />
$8,504,981<br />
Grants and Contributions<br />
$7,916,312<br />
Events<br />
$474,664<br />
$20,000 20000 OPERATING REVENUE (5 YEAR TREND)<br />
IMMOKALEE<br />
FRIENDSHIP HOUSE<br />
44<br />
beds for men,<br />
women and families<br />
• 2005 the last year we did NOT have a<br />
wait list for our shelter housing<br />
• 59.4 days is the average stay in one of<br />
our shelters<br />
• 52% of our shelter residents gained full<br />
or part-time employment within 30 days<br />
• 165 men, women, and families transitioned<br />
to stable, permanent housing outside<br />
of SMH in 2020<br />
TEMPORARY HOUSING<br />
17 families with a total of 37 children<br />
received transitional or permanent<br />
supportive housing at Wolfe Apartments<br />
21 men and women received transitional<br />
housing in Justin’s Village<br />
$15,000 15000<br />
$10,000 10000<br />
2015 2016 2017 2018 2019 2020<br />
ACCREDITATIONS
THE POSITION<br />
The <strong>CEO</strong> is responsible for providing strategic leadership for all <strong>St</strong>. Matthew’s <strong>House</strong> programs and<br />
social enterprises by working with the Board, leadership team, staff and community to establish<br />
long-range goals, strategies, plans and policies. The <strong>CEO</strong> is the direct executive representative in the<br />
management of the organization and is responsible for the organization’s consistent achievement of<br />
its mission and financial objectives. The <strong>CEO</strong> is accountable for developing and achieving annual<br />
operating plans which generate and sustain revenue levels required to ensure the successful,<br />
measurable operation of the programs and social enterprises offered, achieve timely reduction of<br />
capital debt, and maintain disciplined financial and operational programs with Christ-centered integrity.<br />
This position leads the organization in maintaining a positive “tone” within and is the key representative<br />
of <strong>St</strong>. Matthew’s <strong>House</strong> to the community at large.<br />
When the new <strong>CEO</strong> is in place and the COO returns to his role, the direct reports to the <strong>CEO</strong> will<br />
include the COO, the VP of Human Capital, the CFO, the VP of Development, a VP for Recovery<br />
Programs (open position), and an Executive Assistant. The COO will continue managing the leaders<br />
of the shelter, food distribution, hospitality, facilities, project management, and social enterprise areas.<br />
BOARD OF<br />
DIRECTORS<br />
<strong>CEO</strong><br />
EXEC.<br />
ASSISTANT<br />
COO<br />
VP SHELTERS &<br />
FOOD ASSISTANCE<br />
DIR OF<br />
HOSPITALITY<br />
DIR OF THRIFT<br />
OPERATIONS<br />
FACILITIES<br />
MANAGER<br />
PROJECT<br />
MANAGER<br />
CFO<br />
VP<br />
DEVELOPMENT<br />
VP HUMAN<br />
CAPITAL<br />
VP JUSTIN’S<br />
PLACE RECOVERY
KEY ATTRIBUTES<br />
• Must be person of committed Christian faith.<br />
• <strong>St</strong>rives to be a Biblical role model of servant-leadership. Honors fellow employees, gives credit to others first, and presents others the opportunity to develop, grow,<br />
and lead. Allows others to represent the mission to the community.<br />
• Displays humility and has a tempered spirit. Understands how to nurture staff members and provide support and encouragement.<br />
• Follows the example of Jesus in loving and showing respect for others regardless of their faith, economic status, or other life conditions. Has a special love for broken<br />
people and a drive to secure better lives for all in their care.<br />
• Has unquestionable personal ethics and integrity and requires complete integrity from every member of the organization. Sets the organization culture and values<br />
based on integrity.<br />
• Has experience as the senior leader in an organization with comparable size, multiple locations and facilities, and comparable complexity of operations.<br />
Demonstrates strong ability to organize, delegate, and supervise a wide-ranging organization.<br />
• Possesses strong teaching and speaking skills with internal staff and for those in their care, but also for speaking in public, at church events and other public gatherings.<br />
• Skilled in developing relationships with donors, churches, community leaders, and collaborating organizations.<br />
–<br />
QUALIFICATIONS<br />
• Bachelor’s degree required.<br />
• Minimum 10 years of experience in a senior management role.<br />
• Preferred experience as a director, employee, or board member of a nonprofit organization; is familiar with nonprofit finance, accounting regulations, fundraising,<br />
and management.<br />
• The ability to attract, train, manage, motivate, and retain staff.<br />
• Proven track record of success facilitating progressive organizational change and development within a growing organization.<br />
• Excellent strategic thinking, critical thinking, and problem-solving skills required.<br />
• Ability to develop business/strategic plans and evaluate external trends to modify existing strategies.<br />
• Ability to give expertise among all departments, but specifically to give direction regarding the shelters and drug recovery program.<br />
• The ability to exercise initiative, judgment, and decision-making in meeting objectives.<br />
• The ability to function effectively, exert influence and gain consensus at all organizational levels.<br />
• The ability and flexibility to be effective in a relatively unstructured working environment.<br />
• Excellent communication skills, with the ability to express, advocate and defend views effectively and with clarity of thought to both internal and external stakeholders.<br />
• <strong>St</strong>rong mentoring, coaching experience to a team with diverse levels of expertise.<br />
• Entrepreneurial team player who can multitask and effectively make decisions in a timely manner.<br />
• Passion for nonprofit organizations.
EXPECTATIONS<br />
Successful leadership in any institution is judged by how well its leader meets the expectations of its<br />
governing body, meets the needs of those it serves, and responds to the input of its staff, volunteers,<br />
donors, partners, and other constituent groups. The leadership of <strong>St</strong>. Matthew’s <strong>House</strong> have<br />
developed the Vision 2021 and Beyond <strong>St</strong>rategic Plan which outlines some of the below highlighted<br />
initiatives, and the next leader will work closely with the board to outline the specific strategy/plans<br />
moving forward:<br />
• Manage Food assistance programs to address food insecurity in Collier, Lee, Hendry, and Glades<br />
Counties<br />
• Pursue Shelter expansions at other locations in Collier County and Southwest Florida when invited<br />
by local government<br />
• Addiction Recovery<br />
• Improve the recovery programs by developing a consistent “curriculum”<br />
• Committed to supporting and presenting the 12-<strong>St</strong>ep Recovery Process and concepts<br />
• Continue to improve program leadership and provide improved training, resources, and<br />
accountability<br />
• Develop an increasingly effective system for measuring impact<br />
• Develop an alumni program for ongoing support of graduates<br />
• Open new Social Enterprises as the current organizational capacity allows without sacrificing<br />
excellence<br />
• Organizational Development<br />
• Develop and document best practices, providing robust onboarding training and professional<br />
development for staff, resulting in higher staff retention and a strong succession plan.<br />
• Reinvest in current physical assets.<br />
• Focus on employee appreciation, compensation, and staff culture in order to improve<br />
recruiting, morale, and retention.<br />
• <strong>St</strong>. Matthew’s <strong>House</strong> will continue to operate in a way that honors its Core Value “We honor God by serving all who come to us” (without regard to faith or<br />
religious belief) and the <strong>CEO</strong> will lead with Christ-like humility. The employees at <strong>St</strong>. Matthew’s <strong>House</strong> will feel valued, appreciated, and invested in as they serve<br />
the hungry, the homeless, and the hurting.
PROCESS OF CANDIDACY<br />
If after reading this <strong>Opportunity</strong> <strong>Profile</strong> you sense that the gifts and experience God<br />
has given you are a good match for <strong>St</strong>. Matthew’s <strong>House</strong>, we invite you to begin<br />
the inquiry process. All candidate information and conversations are handled<br />
confidentially. You may contact Laura Coverstone or Tommy Thomas at any stage of<br />
the process to get more information and to ask questions.<br />
In addition to submitting your resume, please provide us with written responses to<br />
the following three questions to help us get a more complete picture of you and<br />
your interest in this position:<br />
1. Describe your faith in Jesus and how it has impacted your life. Share examples<br />
of your spiritual leadership and how that impacted you.<br />
2. What is it about the position of <strong>CEO</strong> of <strong>St</strong>. Matthew’s <strong>House</strong> that attracts you and<br />
how has your experience prepared you for the role?<br />
3. Provide the names and contact information (telephone numbers and email<br />
addresses) for four references who know you and your career well enough to<br />
comment on your suitability for this role.<br />
Submit this information in one document or .pdf to:<br />
JobfitMatters<br />
resumes@jobfitmatters.com<br />
Phone: (615) 261-4623<br />
In the subject line, please write “<strong>St</strong>. Matthew’s <strong>House</strong> <strong>CEO</strong>.”