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Waikato Business News July/August 2021

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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4 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2021</strong><br />

The future<br />

of fuel<br />

From page 3<br />

The Ruakura site will<br />

include EV charging,<br />

as do some other<br />

Waitomo sites, with Ormsby<br />

saying they have an open<br />

mind to alternative technologies<br />

and are anticipating a<br />

more fragmented market in<br />

future.<br />

The oil industry’s got<br />

trillions of dollars<br />

invested in all this<br />

infrastructure, and<br />

it doesn’t seem<br />

logical to think that<br />

they would just<br />

walk away from<br />

that. It’ll just get<br />

[to]: at what point<br />

do they transition?<br />

We need to be ready<br />

for it when it does<br />

happen.<br />

“There is going to be different<br />

energies for different<br />

applications,” he says.”There<br />

will be legacy people that,<br />

for their application, a diesel<br />

ute is the best tool for the<br />

trade - they might be working<br />

remotely, they might use the<br />

vehicle for recreation as well<br />

as work, and that's the best<br />

thing for them.<br />

“If you're living in a metro<br />

area, and you've just got short<br />

journeys, an EV might be<br />

perfect, because you can park<br />

it in your driveway, charge<br />

it up. And then for heavy<br />

trucks, or any fleet working<br />

in metro areas, a battery vehicle<br />

might be appropriate or,<br />

alternatively, diesel or hydrogen.”<br />

Hydrogen could become<br />

the dominant fuel source for<br />

long-haul trucks but Ormsby<br />

is not expecting the oil industry<br />

to “walk away” from its<br />

historical business.<br />

“The oil industry's got trillions<br />

of dollars invested in<br />

all this infrastructure, and it<br />

doesn't seem logical to think<br />

that they would just walk<br />

away from that. It'll just get<br />

[to]: at what point do they<br />

transition? We need to be<br />

ready for it when it does happen.”<br />

Waitomo is buffered by<br />

its relatively small size, with<br />

between 2 percent and 4 percent<br />

of the market.<br />

“If you then segment<br />

that into the alternate energies,<br />

then it's even a lot<br />

smaller again. So I don't see<br />

the transition affecting our<br />

existing business materially,<br />

not within the short term or<br />

medium term.”<br />

He points out that with<br />

the average age of New Zealand<br />

vehicles being about 14<br />

years, there is still plenty of<br />

“runway” for internal combustion<br />

vehicles being bought<br />

today.<br />

Ormsby expects operators<br />

of diesel fleets will want to<br />

“feather in” hydrogen rather<br />

than making an overnight<br />

switch. “So we'll be able to<br />

offer them both a hydrocarbon<br />

and hydrogen solution.”<br />

He expects service stations<br />

to evolve over time.<br />

“If the fuel offering changes<br />

to being some sort of algae-<br />

based or biofuel, then I think<br />

the offering won't change<br />

much. Because if you can<br />

put that into your car, and<br />

fill it up just as you're filling<br />

up today, and that's quick<br />

and easy and you can get a<br />

pie or a drink and carry on<br />

your journey, why would you<br />

change?<br />

“There will have to be<br />

something else that really<br />

changes movement. People<br />

like their vehicles, they like<br />

the independence of being<br />

able to travel when they want<br />

to travel.”<br />

A<br />

small player it may<br />

be, but Waitomo has<br />

punched above its<br />

weight when it comes to<br />

upcoming changes to the regulations<br />

in the Fuel Industry<br />

Act.<br />

Key provisions introducing<br />

a more competitive element<br />

for resellers such as<br />

Waitomo come into force on<br />

<strong>August</strong> 11.<br />

Ormsby describes it as a<br />

reset for the industry, perhaps<br />

the biggest since deregulation<br />

in the early 1990s. It will<br />

provide what he describes as<br />

a greater competitive tension<br />

between the major oil companies<br />

for the likes of Waitomo’s<br />

business.<br />

“We see that when the regulations<br />

come into play, that<br />

competitive tension will be<br />

created. And then we will be<br />

able to pass that to our customers<br />

and give them potentially<br />

better value for their<br />

product.”<br />

The changes came after<br />

the Commerce Commission<br />

found the wholesale market<br />

wasn’t competitive enough,<br />

and will give Waitomo and<br />

other distributors greater<br />

capacity to shop around for<br />

their fuel.<br />

Waitomo participated<br />

in the submissions for the<br />

changes, with Ormsby saying<br />

they were one of the only<br />

second tier players to participate<br />

in the whole process.<br />

The time-consuming visits<br />

to Wellington, meetings and<br />

conference attendance paid<br />

off.<br />

“I’m really proud of what<br />

our contribution was to this<br />

process, because I believe<br />

that it will enable other participants<br />

to test the market<br />

as well and ultimately will<br />

ensure that New Zealanders<br />

get as competitively priced<br />

fuel as they can.<br />

“Putting my New Zealand<br />

hat on, that’s what we want<br />

Grey and Jimmy Ormsby at<br />

Mystery Creek for Fieldays<br />

to see, we want to see New<br />

Zealand being competitive<br />

in the market, taking products<br />

to market globally and<br />

being successful. And so the<br />

little part that we can play is<br />

that we can make sure that<br />

the market for our products is<br />

competitive.<br />

“If I could say that this<br />

government has delivered<br />

on one thing, if these regulations<br />

come into place, they<br />

said that they would review<br />

the fuel industry, they have<br />

reviewed it, they’ve come out<br />

with some regulations. And<br />

we’ve had the opportunity to<br />

participate, and we believe<br />

the outcome is going to be<br />

good for all New Zealanders.<br />

Whatever your political<br />

persuasion might be, these<br />

guys have said that they were<br />

going to do that and, should<br />

the regulations come into<br />

force, then they have.”<br />

THE LITTLE ENGINE THAT COULD<br />

Jimmy’s daughters, Waitomo’s fourth generation, opening the<br />

company’s Tinakori site in Wellington. Kiri (left) and Isla (right).<br />

Visitors to Waitomo’s<br />

Frankton premises<br />

find themselves in<br />

a maze of ever expanding<br />

Portacoms as the growing<br />

company - 70 employees and<br />

counting, 10 new fuel stops<br />

in the pipeline for the next<br />

year - bursts out of its site.<br />

Meanwhile, the surrounds<br />

take in an assortment of<br />

tanks, containers and fuel<br />

trucks. The aesthetic is as<br />

much sprawling campsite as<br />

headquarters, and the site has<br />

more than a nod about it to<br />

Waitomo’s rural roots in Te<br />

Kuiti.<br />

Those are also family<br />

roots; Jimmy Ormsby is<br />

third generation in the company,<br />

and his father, Grey,<br />

remains on the board. In fact,<br />

the <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong><br />

interview couldn’t be conducted<br />

in Ormsby’s office<br />

because Grey had installed<br />

himself there for the morning.<br />

Fortunately, another Portacom<br />

- called Mahi - was<br />

available. Next year marks 75<br />

years for the firm, which was<br />

founded by Jimmy’s grandfather<br />

Desmond in 1947.<br />

There was a period of joint<br />

ownership with Mobil following<br />

deregulation, but full<br />

family ownership resumed in<br />

2002, when Jimmy came on<br />

board.<br />

The 75th anniversary will<br />

be marked in a building that<br />

is much more fit for purpose<br />

- right next door.<br />

Waitomo has bought the<br />

adjoining property, which<br />

comes with a building large<br />

enough for all the company’s<br />

staff. In a sign of the times,<br />

with Waitomo providing an<br />

essential service, the new<br />

offices will be designed so<br />

spaces can be isolated if there<br />

is another Covid lockdown.<br />

By April 1 next year, they<br />

expect to have moved everyone<br />

across. Ormsby acknowledges<br />

the need, though you<br />

get the feeling many in the<br />

team are quite content where<br />

they are.<br />

“We have quite clearly<br />

outgrown the premises here.<br />

We've definitely invested in<br />

growing the business and the<br />

technology platforms, and<br />

the people and all the areas<br />

that I think have delivered,<br />

you know, really good value.<br />

But our office is probably one<br />

area that we've been a little<br />

bit neglectful in moving with<br />

the pace of the rest of the<br />

business.”<br />

Marketing manager Greta<br />

Shirley chips in. “You know,<br />

we say we are low cost and<br />

you can see we are. It's reflective<br />

of how we do it, I reckon.<br />

I'm a little bit sad about moving<br />

out of the Portacoms, but<br />

I am looking forward …”<br />

As for the name of the<br />

room where the interview<br />

was conducted, it’s Mahi<br />

“because we believe in working<br />

hard,” says Shirley, who<br />

has a memorable turn of<br />

phrase.<br />

“The other rooms are<br />

called tangata – because<br />

‘people’ is one of our values.<br />

And the War Room – because<br />

that’s where we do battle, as<br />

the little engine that could!”

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