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Oracle E-Business Suite Release 12 and 12.1

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<strong>Oracle</strong> Customer:<br />

Avago Technologies<br />

San Jose, CA<br />

www.avagotech.com<br />

Industry:<br />

High Technology<br />

Annual Revenue:<br />

US$1 to US$5 Billion<br />

Employees:<br />

3,500<br />

<strong>Oracle</strong> Products & Services:<br />

• <strong>Oracle</strong> E-<strong>Business</strong> <strong>Suite</strong> R<strong>12</strong>.1<br />

• My <strong>Oracle</strong> Support<br />

<strong>Oracle</strong> Partner:<br />

Wipro<br />

www.wipro.com<br />

Avago Technologies Completes Application <strong>Suite</strong><br />

Upgrade on Time <strong>and</strong> under Budget<br />

“<strong>Oracle</strong> gave us fantastic support, which, coupled with <strong>Oracle</strong> Partner Wipro’s<br />

excellent assistance, enabled us to complete the upgrade to <strong>Oracle</strong> E-<strong>Business</strong><br />

<strong>Suite</strong> <strong>Release</strong> <strong>12</strong>.1, on time <strong>and</strong> under budget. <strong>Oracle</strong> ensured we had a dedicated<br />

staff available to call at any time during the project. Its support was critical in<br />

enabling us to go live with no real issues.”<br />

–– Andy Nallappan, Senior Director, Enterprise Applications, Avago Technologies<br />

Avago Technologies is a leading designer, developer, <strong>and</strong> global supplier of analog<br />

semiconductor devices with a focus on compound III-V semiconductor-based products. The<br />

company’s product portfolio is extensive <strong>and</strong> includes approximately 6,500 products in four<br />

primary target markets—wireless communications, wired infrastructure, industrial <strong>and</strong><br />

automotive electronics, <strong>and</strong> consumer <strong>and</strong> computing peripherals. Applications for these<br />

products include cellular phones, consumer appliances, data networking <strong>and</strong><br />

telecommunications equipment, enterprise storage <strong>and</strong> servers, power generation <strong>and</strong><br />

renewable energy systems, factory automation, displays, optical mice, <strong>and</strong> printers.<br />

Challenges<br />

•<br />

•<br />

•<br />

•<br />

The company uses <strong>Oracle</strong> E-<strong>Business</strong> <strong>Suite</strong> for critical functions, including financials,<br />

supply chain management, <strong>and</strong> warehouse management<br />

But Avago’s current iteration of <strong>Oracle</strong> E-<strong>Business</strong> <strong>Suite</strong> was nearing its end-of-life, <strong>and</strong><br />

the company wanted to update its operating systems <strong>and</strong> databases to their latest versions<br />

to ensure compatibility <strong>and</strong> certification<br />

With this in mind, Avago began upgrading to <strong>Oracle</strong> E-<strong>Business</strong> <strong>Suite</strong> release <strong>12</strong>.1 in May<br />

2011<br />

Solutions<br />

•<br />

•<br />

Avago Technologies worked with <strong>Oracle</strong> Partner Wipro, completing the upgrade in<br />

December 2011, on time <strong>and</strong> under budget, while experiencing no significant degradation<br />

in system performance.<br />

As the company continues to use <strong>Oracle</strong> E-<strong>Business</strong> <strong>Suite</strong>, it expects to improve the user<br />

experience <strong>and</strong> system productivity<br />

Specifically, Avago plans to study the new functionality built into <strong>Oracle</strong> E-<strong>Business</strong> <strong>Suite</strong><br />

<strong>Release</strong> <strong>12</strong>.1 to find opportunities to automate warehouse management processes for<br />

greater efficiency<br />

Implementation Process<br />

AVAGO TECHNOlOGIES<br />

Avago began the upgrade in May 2011 with the goal of completing the upgrade during the<br />

company’s first fiscal quarter, as that is typically a quieter time. The implementation took<br />

seven months, <strong>and</strong> it was completed on time <strong>and</strong> under budget on December <strong>12</strong>, 2011.<br />

During implementation, Avago used <strong>Oracle</strong> Support <strong>and</strong> found it to be very responsive,<br />

knowledgeable <strong>and</strong> instrumental in going live on schedule.<br />

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