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Credit Management January February 2022

The CICM magazine for consumer and commercial credit professionals

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INSOLVENCY<br />

AUTHOR – David Kerr FCICM<br />

It is a kick in the teeth for the profession<br />

without doubt, and in many quarters will<br />

be unwelcome, but it seems clear that the<br />

Service has become frustrated with progress,<br />

or lack of it, in the present system.<br />

insufficiently effective in keeping pace<br />

with market developments.<br />

One change on which there is some<br />

consensus is a need to regulate firms as<br />

well as individual IPs, but that change<br />

could be made without the need to turn<br />

the whole system on its head. Arguably<br />

the acknowledged shortcomings in this<br />

respect are the product of the statutory<br />

position, rather than a failing on the part<br />

of the RPBs (some of which had argued for<br />

the statutory power to regulate firms).<br />

One small dividend for creditors and<br />

others might be a new compensation<br />

scheme which could be introduced to<br />

deal with situations where things go<br />

wrong, though claims might be capped<br />

at a notional level and might be used<br />

mainly to address consumers’ concerns in<br />

personal cases.<br />

And what of pre-packs, which the<br />

service cites as an example of the<br />

voluntary approach to regulation not<br />

working sufficiently well. But the review<br />

to consider how to address concerns about<br />

Phoenix pre-packs was a Governmentcommissioned<br />

one, on the back of which<br />

new arrangements such as the Pre-Pack<br />

Pool were introduced. Referrals to it<br />

were voluntary, as recommended by its<br />

author, and endorsed by the Service.<br />

Certainly, the number of referrals fell far<br />

short of what had been hoped for, and in<br />

this respect maybe IPs have helped the<br />

Service’s cause as it now cites the need<br />

for its subsequent intervention to make<br />

referrals to an evaluator compulsory<br />

as an example of the failure of the<br />

hitherto consensual approach, but the<br />

initial solution to the perceived pre-pack<br />

problem was not one designed by the<br />

professional bodies. Could the profession<br />

at large/ its practising members have<br />

done more to assuage creditors’/others’<br />

concerns about pre-pack deals? Possibly.<br />

But is it reasonable for the Service to cite<br />

this as a reason for it to take a ‘more active<br />

role’?<br />

Another factor – relevant but skirted<br />

over in the consultation document – is<br />

the issue of inconsistency caused by the<br />

number of regulators. This was of more<br />

concern in 2015 than now, as there were<br />

more RPBs then and the scope for gaps<br />

in the system was greater. Just two bodies<br />

currently account for 90 percent of IPs in<br />

England & Wales, with cooperation on<br />

standards, a joint entry examination, one<br />

common code of ethics, one complaints<br />

portal and a common sanctions guide.<br />

If there are significant differences in<br />

their approaches to complaints and/or<br />

monitoring, why would the Service as<br />

oversight regulator not have addressed<br />

these before now? – if necessary, using<br />

the graduated tools available to it for just<br />

that purpose?<br />

THE RIGHT SOLUTION?<br />

In some ways the proposed solution<br />

is smart in that it takes control of key<br />

regulatory elements while embracing<br />

monitoring expertise within the RPBs.<br />

However, there is no indication of<br />

how complaints might be handled<br />

more efficiently within a Government<br />

department (nor how they might be<br />

dealt with more quickly – something<br />

it could have addressed with the RPBs<br />

previously), nor how it might intend<br />

to be more robust on sanctions (with<br />

bigger fines maybe? – something it could<br />

have addressed with previous proposals<br />

for changes to the common sanctions<br />

guidance), or how more generally the<br />

proposed course of action furthers the<br />

public interest by ripping up 30+ years<br />

of regulatory experience and starting<br />

from near scratch. That move appears<br />

to sit awkwardly within the context of<br />

experience in other jurisdictions, where<br />

Government regulation might be the norm<br />

in a fledgling regime, but where a move<br />

to private ‘self-regulation’ might be seen<br />

as an indication of regulatory maturity as<br />

systems develop and professional bodies<br />

build their capacity to take on these<br />

functions and, crucially, are trusted to<br />

do so.<br />

And this is the knub of it…trust. The<br />

bottom line here is that the Service<br />

clearly believes that there is a lack of<br />

trust in the present UK regime, such that<br />

it feels it must act decisively to restore<br />

public confidence before it is too late.<br />

Whatever voices have been heard the<br />

loudest, the trust factor is perhaps what<br />

really explains this rather drastic and<br />

unexpected move. It is a kick in the teeth<br />

for the profession without doubt, and<br />

in many quarters will be unwelcome,<br />

but it seems clear that the Service has<br />

become frustrated with progress, or lack<br />

of it, in the present system. Some will<br />

believe the change is overdue and that the<br />

profession deserves what’s coming, but<br />

time will tell whether the change if/when<br />

implemented will bring about the desired<br />

improvement and whether creditors and<br />

other stakeholders will feel better about<br />

the new ‘independent’ system in say five<br />

years from now.<br />

Could an alternative package of<br />

measures have worked satisfactorily to<br />

address the perceived shortcomings? A<br />

combination maybe of the new regulation<br />

of firms, with more effective use of the<br />

Service’s current oversight powers to<br />

iron out any inconsistency between RPBs<br />

or failure to respond to a nudge when<br />

improvement is required, and perhaps<br />

also a move towards greater independence<br />

of the RPBs through the stipulation of<br />

a majority of independent directors on<br />

their governing boards – such as under<br />

the Indian Insolvency & Bankruptcy Code<br />

of 2016.<br />

No system is perfect, and IPs expect to<br />

be unloved to a degree, but this jolt seems<br />

harsh on the majority of IPs, who for<br />

the most part are working to the highest<br />

standards in difficult circumstances,<br />

and on the majority of those in the<br />

professional bodies, who for the most part<br />

are working diligently in a challenging<br />

role to maintain professional standards in<br />

the public interest.<br />

David Kerr FCICM is an insolvency<br />

practitioner with extensive regulatory<br />

experience and a member of the CICM<br />

Technical Committee.<br />

David Kerr FCICM<br />

Brave | Curious | Resilient / www.cicm.com / <strong>January</strong> & <strong>February</strong> <strong>2022</strong> / PAGE 13

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