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Jeweller - March 2022

Tying the knot: Jewellers still rule on engagement jewellery Brand & Deliver: Uncovering the secret formula for a successful jewellery brand Open to buy: Comprehensive stock buying guide to kickstart 2022

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Brighter Branding | FEATURE<br />

Cartier<br />

L to R: Golshifteh Farahani for Cartier ; Kylie Jenner for Messika ; Anya Taylor-Joy for Tiffany & Co.<br />

be an integral part of the jewellery trade and has enjoyed<br />

significant growth as it has become more entrenched in the<br />

market. The shift in distribution strategy by some of the global<br />

brands has driven significant change,” Edwards says.<br />

The increasing influence of social media has played an<br />

important part in the growth and reach of brands says<br />

Rachael Abbott, manager of marketing and merchandise at<br />

Time Supply.<br />

“There has been such a huge increase in social media,<br />

especially during COVID, customers are very focused on what<br />

is the latest trend and what they see online. They want to be<br />

seen to be a part of it,” she explains.<br />

“There is definitely a focus on personalised jewellery especially<br />

on a brand such as Nomination, where people can express<br />

their personal identity, celebrating special moments in life.”<br />

The personalisation aspect is not unsurprising given that the<br />

success of the category was largely built on the notion.<br />

“Branded jewellery is very much about self-expression,<br />

particularly among our core demographic of 18 to 35 year<br />

old females. This expression is a huge part of their identity,<br />

and with branded jewellery this can be communicated easily,<br />

and with confidence even when the rest of their fashion/look<br />

is expected to be restricted,” says Karen Ridikas, director of<br />

Couture Kingdom.<br />

“The importance of this self-expression and having ways to<br />

communicate your passions and ‘fandoms’ - we believe - has<br />

strengthened this category. Plus, we are seeing young men<br />

increasingly part of our consumer base, too, due to the rise in<br />

dominant common pop culture sectors across a multitude of<br />

medias and experiences,” she adds.<br />

That said, in more recent times the branded arena has also<br />

expanded from the ‘fashion focused’ product into the fine<br />

jewellery category, which is rather ironic given that in the<br />

early days many retailers looked down upon Pandora for<br />

being cheap ‘costume’ jewellery.<br />

Today, branded jewellery collections encompass high-end to<br />

fashion designs that include diamonds, colour gemstones,<br />

platinum and sterling silver. While branded jewellery was often<br />

associated with the fashion category, today it has no bearing<br />

on materials.<br />

Chris Soklich, director Ellendale Diamonds, points to changes<br />

that only a few years ago would not have been considered<br />

relevant to the category.<br />

GE T TING IT RIGHT<br />

Brand Priorities<br />

Steve Der Bedrossian<br />

SAMS Group Australia<br />

“Creating relationships with<br />

customers can drive exposure<br />

and brand awareness, only gained<br />

when branding is strong and drives<br />

products and design.”<br />

Rachael Abbott<br />

Timesupply<br />

“Brands that focus on their<br />

customers’ emotions and identities<br />

instead of their product’s unique<br />

features, have a better chance of<br />

building brands that inspire love,”<br />

Justin Veil<br />

Designa Accessories<br />

“Expansion of stand-alone stores<br />

for many branded jewellery<br />

concepts has also helped<br />

broaden acceptance of the<br />

category for consumers and also<br />

tap into customer segments who<br />

may not have been shopping in<br />

traditional jewellers.”<br />

“Consumers are more socially aware; sustainability and<br />

credibility are key focuses. They want to be informed and<br />

can compare brands more readily as access to marketing<br />

is available now across multiple platforms at any time,”<br />

Socklich explains, adding, “brands - more so than ever -<br />

build a presence through offering a lifestyle.”<br />

Someone who has seen a lot of change throughout the<br />

industry - and in particular the branded category - is Steve<br />

Der Bedrossian, managing director SAMS Group. Having<br />

recently entered the market with a new collection of Australian<br />

sapphire jewellery following the success of branded pink<br />

diamond jewellery Blush Pink, he believes that COVID assisted<br />

many local brands to gain prominence as they sought stock<br />

and support from suppliers closer to home.<br />

“People are now more focused on timeless pieces with<br />

longevity, quality, and aesthetics. The pandemic has also<br />

changed purchase habits, as Australian consumers are now<br />

more likely to seek locally made products, so this must be<br />

a core focus for marketing and branding when products are<br />

positioned at a higher price.”<br />

It ain’t going anywhere<br />

There was a time where industry pundits predicted that<br />

branded jewellery was a fad - something that would fall by the<br />

wayside - but those days are long gone. The category is well<br />

entrenched in the jewellery industry today and while it may<br />

not be for all retailers, the arrival of new brands with a diverse<br />

offering will continue, albeit perhaps a little slower in a post-<br />

COVID world.<br />

That said, there are many reasons why astute retailers will<br />

look towards a sensible offering of branded products within<br />

their own niche.<br />

“Brand confidence and trust from consumers is important<br />

when they are purchasing a luxury good, such as jewellery,<br />

as in order to gain loyalty the brand must deliver in<br />

all aspects including design, quality, and service,” Der<br />

Bedrossian explains.<br />

“Creating relationships with customers can drive exposure<br />

and brand awareness, only gained when branding is strong<br />

and drives products and design,” he adds.<br />

“Brands that focus on their customers’ emotions and identities<br />

instead of their product’s unique features, have a better chance<br />

of building brands that inspire love,” Abbott says.<br />

She adds that retailers can use this “knowledge to engage<br />

42 | <strong>March</strong> <strong>2022</strong>

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