Debtfree Magazine Issue 3 of 2022

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2021.Mrs. Cindy Mauritz will be heading up the debt review department and will be supported by MissMeghan Bruiners and Mrs. Fika Snyders in their capacity as Team Leaders.We have updated our communication and escalation channels in this regard.CAPITEC BANK CONTACT DETAILSPlease refer to the communication channels listed in tables 1 and 2 below. It is important thatdocumentation be send to the correct communication channels to ensure timeous feedback.Table 1: Debt Review communication channelsChannel Description E-mail address1 Form 17’s All Forms 17’s / ccsforms17@capitecbank.co.zaClearance Certificates2 Proposals All Proposals ccsproposals@capitecbank.co.za3 Court documents All Court documents ccsdebtrevieworders@capitecbank.co.za(Notice of Motion’s /NCT applications /Orders)4 Terminations Termination queries debtreviewterminations@capitecbank.co.za5 General enquiries General Debt Review ccsdebtreviewqueries@capitecbank.co.zaEnquiries6 Refund / CancellationrequestsDebt Review RefundRequests andCancellation of DebitOrdersccsrefundrequests@capitecbank.co.za7 Insurance Certificates Replacement InsurancePolicies8 Reckless Lending Allegation of recklessQuerieslending and documentrequests9 Credit Insurance Claims All credit insuranceclaims10 Payment allocations Payment Allocations11 Share Call Contactnumberqueriesinsurancepolicies@capitecbank.co.zaRmcontrol@capitecbank.co.zaCreditInsuranceClaims@capitecbank.co.zaccsdebtreviewpaymentqueries@capitecbank.co.za086 066 7783 Option 2086 066 7783
0861 111 525For more information about theescalation process please contactthe call centre
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ARE WEPOORNOW?Issue 03 of 2022
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WHAT MAKES USEXCELLENT?/ Unimpaired
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SA is supposedly one of the most ec
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DEBT REVIEWLESSON #1Debt Counsellor
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NCRDC1142South Africa’sLeading De
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CONSUMER FRIENDUSESSOFTWARE TO ENSU
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OIL PRICE STARTSTO EASEChina’s bi
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UNEMPLOYMENT CLIMBSThe most recent
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ABSA APPOINT NEW CEOABSA has appoin
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OLD MUTUAL INSUREACQUIRES ONE FINAN
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OLD MUTUAL INSURE ACQUIRES ONE FINA
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We’re not back,we never left.NPDA
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ARE WEPOORNOW?
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some of the things richpeople have.
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ARE WE POOR NOW?ARE PEOPLE INDEBT R
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ARE WE POOR NOW?WHO ARETHE POOR?Sou
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ARE WE POOR NOW?LIVING WITHINYOUR M
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ARE WE POOR NOW?BUT THEY OWNPROPERT
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CollectNetcollect / review / disbur
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DEBT REVIEWLESSON #2Your Debt Couns
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BACK TO “NORMAL”TIME FOR THE NE
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BACK TO “NORMAL”BACK TO THEOFFI
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BACK TO “NORMAL”THE COST OFTRAN
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BACK TO “NORMAL”POST PANDEMICLI
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We pay when yourclients can'tThe im
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THEWARIN YOURWALLET
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The Russian Ruble(currency) immedia
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THE WAR IN YOUR WALLETTRANSPORT & F
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THE WAR IN YOUR WALLETNERVOUSINVEST
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Debt Counselling // Debt Review Rem
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What if...YOUR CLIENT’S VEHICLE I
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Members are welcometo post question
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DCASA REGIONALMEETINGSREVIEWIn Marc
Page 92 and 93: At the Cape Town meeting the new Pr
Page 94: both in person guests and the abili
Page 97 and 98: STEP-BY-STEPDREX GUIDEDREX simplifi
Page 99 and 100: When did you personally get involve
Page 101 and 102: I believe there is a big opportunit
Page 103 and 104: Are Things Better For Consumers Ent
Page 105 and 106: DEBT REVIEWLESSON #3If an unknown p
Page 107 and 108: IRECTORYATEGORYDO YOU WANT TO LISTY
Page 109 and 110: LIMPOPOMPUMALANGAGAUTENGFREE STATEK
Page 111 and 112: NCRDC1142Tel: 087 701 9665Email: he
Page 114 and 115: Financially stressed?We have lifted
Page 120 and 121: WEBSITE | www.debt-therapy.co.zadeb
Page 122 and 123: Credit MattersSouth Africa’s Lead
Page 124 and 125: SCARED OF ANSWERINGYOUR CALLS?Credi
Page 128 and 129: Financially stressed?We have lifted
Page 130: WESTERN CAPE
Page 133 and 134: CreditLifeInsuranceYou make money,y
Page 135 and 136: Motherwell;Uitenhage;Hankey;Jeffrey
Page 137 and 138: Effective Intelligencesardagh@e-int
Page 139 and 140: SYSTEM PROVIDERSDebt Counselling //
Page 141: Dear DebtCounsellors,RE: THE NIMBLE
Page 145 and 146: 0860 111 2265For more informationab
Page 147: 2021, are:1 for all process-related
Page 151: 012 674 7949For more information ab
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Debtfree Magazine Issue 3 of 2022

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