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residential phone service - StarHub

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Value-added <strong>service</strong>s Guide<br />

cHaNGiNG YOUr VOicemail PassWOrD<br />

Voicemail Password:<br />

Digital Voice Home Voicemail is protected by a password (this password is different from that of your other<br />

Value-Added Services). The default password is 8888. To change your Voicemail password :<br />

- Dial 1303 and log into your mailbox<br />

- Press 8 to access your Personal Options menu<br />

- Press 2 to access your Password Options<br />

- Press 3 to modify your password (4 to 7 digit number)<br />

- Press # to confirm the new password<br />

If you have forgotten your password, please call our Customer Care at 1633 or (+65) 6820 1633 when you<br />

are calling from overseas to reset your password to the default password (8888).<br />

Note: If you are also a <strong>StarHub</strong> Mobile customer, please note that your Digital Voice Home’s voice mailbox is a separate<br />

mailbox from that of your mobile voice mailbox.<br />

If you subscribe to both Call Waiting and Voicemail and your line is engaged, the Call Waiting feature will be activated first. If<br />

you do not initiate the Call Waiting function after about 20 seconds, your call will be transferred to your Voicemail.<br />

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