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September 2022 Digital Issue

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On the<br />

domestic<br />

front, Canada<br />

continues<br />

to be an<br />

attractive<br />

investment<br />

market for<br />

hotels, says<br />

Robin McLuskie,<br />

managing<br />

director,<br />

Hotels,<br />

Colliers.<br />

“Despite<br />

the rising<br />

interest rates,<br />

increased<br />

construction<br />

costs, and<br />

high inflation,<br />

hospitality<br />

market<br />

landers<br />

are still<br />

interested in<br />

the space.”<br />

30 | SEPTEMBER <strong>2022</strong><br />

On<br />

Home<br />

Turf<br />

in the mid-West. China and other<br />

parts of Asia, on the other hand,<br />

have been among the slowest to<br />

recover because of their COVID<br />

restrictions.”<br />

Europe has been choppier in<br />

its recovery, where recovery lags<br />

behind North America. “Europe is<br />

not as penetrated with global brands<br />

that we see in other regions,” says<br />

Kramer. “It’s more fragmented and<br />

more hotels are family owned or<br />

parts of smaller chains.”<br />

THE STATE OF<br />

THE PIPELINE<br />

Major brands are looking closely<br />

at the all-inclusive resorts sector,<br />

says Shi. “As people are dealing<br />

with inflation, customers like to<br />

book all-inclusive as there are no<br />

surprises or hidden costs. Marriott<br />

and Choice’s focus this year and<br />

next is expanding into that sector.”<br />

“There’s a growing push to<br />

extended stay,” confirms Kramer.<br />

“Hotel brands and private<br />

equity are really invested in that<br />

space. They are trying to play as<br />

many strategies as they can and<br />

execute them well, knowing the<br />

uncertainty of the environment.”<br />

However, Kramer says hotels are<br />

facing the same pressures other<br />

industries are. “There are looming<br />

questions around the recession, a<br />

rising interest-rate environment,<br />

supply-chain issues that are still<br />

unfortunately there, and labour<br />

constraints. There’s not<br />

a lot of confidence around<br />

new builds.”<br />

According to STR, hotel<br />

pipeline activity is down globally,<br />

reporting year-over-year declines in<br />

current construction projects at the<br />

end of the second quarter <strong>2022</strong>.<br />

Europe showed a 12.6-per- cent<br />

decline, Middle East and Africa<br />

a 6.2-per-cent decline, and the<br />

Americas a 16.9-per-cent decline.<br />

The exception was Asia Pacific<br />

with a 2.1-per-cent increase, led by<br />

China and Vietnam.<br />

“IHG made a statement around<br />

a push into Thailand, and Accor<br />

and Wyndham are also pushing<br />

aggressively into Asia,” says Kramer.<br />

“We’re also seeing big luxury<br />

brands starting to make stakes in<br />

sun destinations, home sharing and<br />

branded residences, such as Taj<br />

Hotels in India and Banyan Tree<br />

Hotels in the Philippines.”<br />

Fairmont is focused on<br />

expansion into several Asian and<br />

Middle-East markets, including<br />

Dubai, Morocco, Japan, and<br />

Vietnam, says Mansi Vagt, global<br />

brands leader and vice-president,<br />

Fairmont. “Coming out of the<br />

pandemic, the Middle-East market<br />

is definitely more bullish. Asia-<br />

Pacific, however, is a bit more<br />

challenging, including China.<br />

Their reality with the pandemic<br />

was very different than in the<br />

western and Middle-Eastern parts<br />

of the world.”<br />

A BUMPY ROAD FORWARD<br />

The fall and winter will be the true<br />

test for the hotel industry, says Shi.<br />

“Leisure demand will be fading out.<br />

Supposedly, meetings and groups<br />

will help with fall demand, but it<br />

is still recovering very, very slowly.<br />

The question is can they hold onto<br />

their rates?”<br />

The biggest friction point<br />

for hotels moving forward will<br />

continue to be talent shortages.<br />

“The industry took two steps<br />

forward and one back as staffing<br />

has not caught up,” says Kramer.<br />

“With massive pent-up demand,<br />

the question is now how the<br />

industry can accommodate the<br />

volume as they ramp up hiring.”<br />

The industry is in a different<br />

place than it was before the<br />

pandemic, says Vagt. “The world<br />

has changed. No one should expect<br />

that everything will get to what I<br />

was before March 2020. We need<br />

time to digest that and approach<br />

the business in light of the shifting<br />

focus on hybrid work, employment,<br />

wellness, and mindful travel,<br />

among others. It’s so much more<br />

than financials. It’s about coming<br />

back better than we were before<br />

and understanding the new world<br />

we are entering.” ◆<br />

hoteliermagazine.com<br />

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