Leadership Beginnings Executive Presentation
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Patient Experience<br />
National Percentile Rankings<br />
Improvement Direction<br />
‘Recommend the Hospital’<br />
‘Recommend the ER’<br />
43<br />
48<br />
52<br />
62 66<br />
52 50 51<br />
71<br />
73<br />
2017 2018 2019 2020 2021 2021 YTD<br />
2017 2018 2019 2020 2021 2021 YTD<br />
‘Likelihood to Recommend the Practice’<br />
‘Quality of the Food’ (Inpatient)<br />
53 52 51<br />
73 72<br />
27<br />
40<br />
54<br />
63<br />
75<br />
2017 2018 2019 2020 2021 2021 YTD<br />
2017 2018 2019 2020 2021 2021 YTD
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