November 2022
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Total Talk: Werner<br />
SAFETY AT HEIGHT: RAISING<br />
STANDARDS & CHANGING MINDSETS<br />
In order to avoid serious injury or falls when working at height, adequate training and<br />
knowledge of height safety remain critical. With this in mind, we put the questions to<br />
Justin White, Managing Director at Werner UK, discussing attitudes to safety,<br />
messaging around training and best practice, product development and innovation,<br />
plus look back on the company’s 100 years in business, which it celebrates this year.<br />
TC: How is the company celebrating its<br />
100 year anniversary? – it’s such a<br />
significant milestone<br />
JW: Over the past year we have celebrated with<br />
our staff and customers by offering special<br />
promotions and launching innovative products in<br />
order to provide the best service possible. The<br />
celebrations will be overflowing into 2023, so<br />
watch this space!<br />
TC: What have been some of the key<br />
developments for the company in recent<br />
years?<br />
JW: Leading the way in innovation has always<br />
been a large focus here at Werner and we are<br />
continually looking at how we can evolve our<br />
products, using buyer feedback, to make easy to<br />
use and safe working at height equipment.<br />
We are proud of the products that we develop and<br />
some key launches over the last couple of years<br />
have been our Leansafe X3 multi-purpose ladder,<br />
and the very exciting launch of our Adjustable &<br />
Linking PRO Platform which is being unveiled at<br />
this year’s National Painting and Decorating Show.<br />
To grow as a business, we have recently invested<br />
in a new 174,000 sq ft facility which will enable<br />
us to increase our UK manufacturing as well as<br />
host more industry events and training.<br />
TC: What do you feel is the key to Werner<br />
having been able to not only survive 100<br />
years, but develop its offering and grow<br />
as a brand?<br />
“People<br />
shouldn’t be<br />
afraid to<br />
demand the<br />
right training<br />
and equipment<br />
for the job”<br />
JW: Investment in staff is vital in order to show<br />
value and create a positive working space. A<br />
happy and well-equipped team enables us to<br />
work effectively to meet the demands of our<br />
customers and end users. This also allows us to<br />
diversify our offering to ensure we are covering all<br />
bases of product offering and innovation.<br />
With a strong pipeline of product innovation and a<br />
global manufacturing and distribution offering,<br />
Werner is in a strong industry position and we are<br />
excited to see what the next 100 years hold!<br />
TC: You recently launched your Stepping<br />
up to Ladder Safety campaign – how has<br />
it been received and what are the main<br />
takeaways from the guidance for<br />
tradespeople?<br />
JW: Safety is key for us and it always has been.<br />
Our job as a manufacturer is to help educate<br />
users into understanding when to use work at<br />
height equipment and how choosing the right<br />
equipment is key to safety. Year on year falls from<br />
height remain the leading cause of workplace<br />
fatalities due to the incorrect use of work at height<br />
Left: Justin White, MD at Werner UK.<br />
equipment caused by inadequate<br />
training or attitudes to safety.<br />
The research we have carried<br />
out for the Stepping Up to Ladder<br />
Safety campaign shows that<br />
tradesmen want to prioritise their<br />
safety, and as manufacturers, we have a duty to<br />
advise best practice when using access<br />
equipment.<br />
Our research revealed that 48% of people worry<br />
about safety when working at height, that is why<br />
we created a series of best practice guides to<br />
help users feel more confident when using<br />
working at height equipment. By launching<br />
Stepping up to Ladder Safety we hope to<br />
encourage users to think about whether they are<br />
using the right tools for the job and how they can<br />
safely use their equipment to prevent accidents<br />
occurring.<br />
Following the launch of the campaign, we have<br />
received high levels of engagement across all<br />
our social channels, as well as positive<br />
feedback and support from tradesmen within<br />
the industry.<br />
It is something that we’re keen to keep promoting,<br />
as the falls from height figures have remained<br />
consistent for the last decade, we’re keen to see<br />
them drop and to help be a part of that positive<br />
change.<br />
Continued on page 40<br />
38 TC NOVEMBER <strong>2022</strong>