OneVoice Newsletter February Issue 002 - 2023

DEAR ASSOCIATES
A new year has begun, and I am elated to be
able to start this new year, this new journey with
you. As I look around the company, I notice I’m
surrounded by creative, passionate,
knowledgeable and dedicated people, I honestly
couldn’t ask for a better team of people to work
with. As I think about the year ahead, I see 2023
as a fresh start in many ways. We’re presented
with an opportunity to write a beautiful story
that highlights the challenges we’ll face, the
relationships we’ll build and the wins we’ll
celebrate. I know as a team we’re unstoppable.
We closed out 2022 on a high note, being able to
gather for our first Holiday Party in the past
three years. Seeing our team in such a jovial
place brought happiness to my heart, I for one
can say I look forward to a host of in-person
events this year.
I reflect on our mission statement, “deliver
exceptional service and solutions that enhance
the value of every property and the lifestyle of
every resident in the communities we manage.” I
want to challenge each of you to think beyond
what you do as a task and more about how you
individually deliver on this statement every day.
As a team we are more than the tasks we
produce, we are more than the numbers we
churn; we are caring – devoted individuals
deeply convicted by our core values.
Each day you step into your place of work I
challenge you to question, “how can I
positively impact the life of a resident or
fellow associate today.” I believe that with
some daily focus on our “Blue Chips” and a
lot of empathy we can deliver on our
mission statement each and every day.
I can’t thank you all enough for
contributing to an extremely
"
successful 2022. I’m more
confident now than ever that we
absolutely have the best team
in the business, and I look
forward to accomplishing great
things together in 2023.
fsresidential.com/illinois
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Making a difference. Every day.