InnFocus Summer 2023
InnFocus magazine for hoteliers in British Columbia
InnFocus magazine for hoteliers in British Columbia
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NAMES IN THE NEWS<br />
by Deb Froehlick<br />
New Members<br />
The BC Hotel Association is proud to<br />
welcome these new members:<br />
Allied Members:<br />
Apple Valley Promotions Inc.<br />
Eminent Valet<br />
Master Care Janitorial and Facility Services<br />
Inc.<br />
Muisca Trading Company Ltd.<br />
PepsiCo Beverages Canada<br />
Precise Parklink Inc<br />
Superior Lodging Development TL Corp<br />
Teknotip<br />
Trendy Projects Corporation<br />
Accommodation Members:<br />
Basecamp Lodge Golden<br />
Basecamp Resorts Revelstoke<br />
Cactus Tree Inn, Roadside Hospitality<br />
Microtel Inn & Suites by Wyndham Oyster<br />
Bay<br />
Naturally Pacific Resort<br />
Sparkling Hill Wellness Hotel<br />
Stirling All Suites Hotel<br />
Twin Anchors Houseboat Vacations<br />
Community Members:<br />
Capilano University<br />
Appointments<br />
Lisa Jagger has moved into the role<br />
of General Manager of <strong>Summer</strong>land<br />
Waterfront Resort & Spa after 3 years<br />
as the Assistant General Manager. Tom<br />
Matthew, following a 40+ year career in<br />
hospitality—11 of those years spent as GM<br />
of the resort, is handing the baton over to<br />
Jagger.<br />
Congratulations to Tracy Douglas-<br />
Blowers on being appointed Alberta Hotel<br />
& Lodging Association’s new President and<br />
CEO. Tracy is an exceptional leader and<br />
tireless advocate for Canada’s hospitality<br />
sector.<br />
Destination Greater Victoria (DGV) is<br />
pleased to announce that Miranda Ji has<br />
been promoted to Executive Vice President,<br />
Sales and Business Development, a<br />
newly created position in which Ji will<br />
lead DGV’s meetings, conferences,<br />
incentive, travel trade sales, and business<br />
partnerships. In her new role, Ji will also<br />
play a greater role working with CEO Paul<br />
Nursey in some of DGV’s more complex<br />
business partnerships, such as airline route<br />
development.<br />
24 <strong>InnFocus</strong><br />
Chad Wetsch has been appointed as the<br />
new General Manager of the Vancouver,<br />
Coast & Mountains (VCM) tourism region.<br />
Chad brings with him 27 years of experience<br />
in the tourism and aviation industry, having<br />
worked with Harbour Air Seaplanes.<br />
Kafia Yusuf has been promoted to<br />
Manager, Policy & Stakeholder Relations for<br />
the Hotel Association<br />
of Canada. With 10+<br />
years of policy analysis<br />
experience, Kafia has<br />
played a crucial role in<br />
securing wins for the<br />
hotel industry, including<br />
fair short-term rental<br />
Kafia Yusuf<br />
rules and COVID-19<br />
relief programs. In her<br />
new role, Kafia will manage critical files and<br />
spearhead advocacy events.<br />
Jeremy Flewelling has joined the Executive<br />
Hotel Le Soleil Vancouver as Hotel Manager.<br />
With his vast experience in the hospitality<br />
industry and passion for excellence, Jeremy<br />
will continue to enhance the hotel’s reputation<br />
as a beautiful and award-winning property.<br />
Congratulations<br />
Congratulations to the winners of the <strong>2023</strong><br />
BC Hotel Association (BCHA) Awards of<br />
Excellence. Ingrid Jarrett, President and<br />
CEO of the BCHA, says, “Their commitment<br />
to excellence, innovation, and the overall<br />
advancement of our industry has elevated the<br />
standard for the provincial accommodation<br />
sector. We are delighted to recognize their<br />
outstanding contributions and thank both the<br />
winners and all nominees for their integral<br />
role in making hotels in BC such phenomenal<br />
places to work, visit, and enjoy.”<br />
• Hotelier of the Year - Trina White,<br />
General Manager, The Parkside Hotel<br />
& Spa<br />
• Hotel of the Year - Kingfisher Oceanside<br />
Resort & Spa<br />
• Housekeeping Award - Coast Prince<br />
George by APA<br />
• Heart of Hospitality Award - Kunal<br />
Dighe, Executive Chef, JW Marriott<br />
Parq Vancouver<br />
• Supplier of the Year Award - SONA<br />
• Leader of the Future - Pink Yu, Director<br />
of Operations and Marketing, Robin<br />
Hood Inn & Suites<br />
• Recruitment Award - Accent Inns Inc<br />
BCHA Board Chair and GM at<br />
Coast Bastion Hotel, David McQuinn<br />
has been awarded GM of the<br />
Year at the Coast Hotels Brand Conference.<br />
McQuinn has been recognized for<br />
his exceptional work<br />
and dedication to<br />
delivering outstanding<br />
guest experiences<br />
while upholding the<br />
brand’s core values.<br />
He has introduced<br />
environmentally<br />
David McQuinn responsible improvement<br />
at Coast’s hotels,<br />
initiated discussions about Ambassador<br />
rates, and actively supports the BCHA,<br />
City of Nanaimo, and Tourism Nanaimo.<br />
Hotel Association of Canada President &<br />
CEO, Susie Grynol, has been recognized<br />
as a top 100 lobbyist in Canada by The Hill<br />
Times for the third<br />
consecutive year.<br />
This is a testament<br />
to Grynol’s hard<br />
work and the impact<br />
of HAC in Ottawa.<br />
The list is generated<br />
based on reputation,<br />
profile, influence, and<br />
Susie Grynol<br />
effectiveness.<br />
Congratulations to Klahoose Wilderness<br />
Resort for being named among the top 15<br />
destinations on AFAR’s annual Stay List.<br />
Congratulations to these BC hotels for<br />
their coveted FORBES Travel Guide Star<br />
Awards:<br />
• The Sutton Place Hotel<br />
• Wickaninnish Inn<br />
• The Douglas, Autograph Collection<br />
• Fairmont Empress<br />
• Fairmont Hotel Vancouver<br />
• Fairmont Pacific Rim<br />
• Fairmont Waterfront, Vancouver<br />
• JW Marriott Parq Vancouver<br />
• The Magnolia Hotel & Spa<br />
• The St. Regis Hotel<br />
• Shangri-La Hotel, Vancouver<br />
• The Sutton Place Hotel<br />
• Wickaninnish Inn<br />
Associated Luxury Hotels International<br />
(ALHI), CEO & President Michael Dominguez<br />
was honoured with MeetingsNet’s<br />
Inaugural Lifetime Achievement Award.<br />
Congratulations to Michael on this welldeserved<br />
award.