Ambulance UK August 2023

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NEWLINE and get a whole new perspective on things. “It helps to strengthen relationships with our partner agencies, as well as introduce us to new people and new ideas.” Judith Bryce, Assistant Director of Operations for National Operations and Support, said: “This is the second year that we’ve supported the TT event, and each year, colleagues come back with bags of enthusiasm having experienced something completely different, and lots of ideas for improvement based on what they observed. “We’re proud and grateful to these seven colleagues for flying the flag for Wales in such a professional way.” Will Bellamy, Head of the Isle of Man Ambulance Service, added: “I’d like to take this opportunity to offer my personal thanks to Dorian, Sarah, Tamsin, Callum, Aimee, Amanda and Lesley for their invaluable support during the TT fortnight, and for their tireless devotion in keeping both Manx residents and visitors to the island as safe as possible. “It was a great opportunity for our teams to be able to learn from their Welsh colleagues too. Chief Executive Jason Killens (Credit: Wales Online) King’s Ambulance Service Medal for distinguished service, it was announced tonight. Meanwhile, Volunteer Car Service Driver Ian Cross has been awarded a British Empire Medal for services to the Trust. The King’s Birthday Honours List recognises the outstanding achievements of people across the UK, from all walks of life. Colin Dennis, Chair of the Welsh Ambulance Service, said: “We’re beyond thrilled that Jason and of highly skilled, engaged and healthy people, and it shines through in all he does. “These awards recognise the dedication of some of our very best ambulance professionals, and I’d like to extend a huge congratulations to Jason and Ian.” Jason began his career as an Emergency Medical Technician at London Ambulance Service, where he held various senior leadership roles, including Executive Director of Operations. “I’ve had 27 years in ambulance services in the UK and Australia and I love it as much now as I did on day one. “Ambulance work for me is all about doing the best we can for our people and our patients, so the King’s Ambulance Service Medal is as much for them as it is for me. “A huge congratulations also to Ian, who is an integral cog in the wheel of our non-emergency service.” Ian Cross, a civil servant from Pontypool, volunteers two days per week to take patients to their hospital appointments, including dialysis, oncology and outpatient appointments. Ian, who is severely deaf, is usually accompanied by his hearing dog Buddy, a 10-year-old Cocker Spaniel trained to assist Ian by alerting him to important sounds, like smoke alarms. In 2022/23, Volunteer Car Service Drivers made 51,924 journeys across Wales and covered more than one and a half million miles in their own vehicles. Ian, 53, said: “I couldn’t believe it when the letter landed on my doormat. AMBULANCE UK – AUGUST “I look forward to welcoming more colleagues from the Welsh Ambulance Service to the island in 2024!” Welsh Ambulance Service staff recognised in King’s Birthday Honours List TWO Welsh Ambulance Service staff have been recognised in His Majesty the King’s Birthday Honours List. Chief Executive Jason Killens has been awarded the prestigious Ian have been recognised in King Charles’ first Birthday Honours List. “We’re incredibly proud of all colleagues who go the extra mile for patients, at all levels, including hard-working volunteers like Ian. “Jason meanwhile has a near 30-year ambulance service career, his talent and tenacity as a Chief Executive taking him literally around the globe. “He’s passionate about the delivery of high quality patient care in partnership with a workforce He was appointed the Chief Executive of the South Australia Ambulance Service in 2015 before joining the Welsh Ambulance Service as Chief Executive in 2018. He is an Honorary Professor at Swansea University’s College of Human and Health Sciences, and the Chief Executive lead for Operations at the Association of Ambulance Chief Executives. Jason, 48, said: “I’m proud and delighted to be recognised in the King’s Birthday Honours List. “I saw ‘On His Majesty’s Service’ and thought: ‘Oh no, I’m in trouble.’ “I was shaking like a leaf and it gave me goose bumps to read – I have goose bumps talking about it even now. “Poor old Buddy was wondering where his tea was because I just kept re-reading the letter. “The fact that it’s the King’s first Birthday Honours List makes me especially proud, and I’m really looking forward to the presentation of the medal.” 36 For further recruitment vacancies visit: www.ambulanceukonline.com
NEWLINE To learn more about becoming a Volunteer Car Service Driver, visit: Become a Volunteer Car Service Driver - Welsh Ambulance Services NHS Trust Secretary of State for Wales, David TC Davies, said: “It is incredibly inspiring to hear about the extraordinary and invaluable work of so many people from across Wales who have deservedly been recognised in the King’s Birthday Honours. “Welsh recipients from a wide range of fields have been recognised, whether it’s for their commitment to their local community, their contribution to sport, education, culture or health – and I’m thrilled that their endeavours have been commended. “I would like to congratulate all the recipients being honoured and thank each and every one for their contribution.” LGBT+ staff survey finds EEAST ‘a modern and inclusive organisation’ Chief executive recognises progress, but says there is ‘much further to go’. The East of England Ambulance Service is publishing the results of an independent survey of colleagues who identify as LGBT+. https://www.eastamb.nhs.uk/ about-us/equality-and-diversitysurveys.htm This follows independent surveys of BME staff and employees living with a disability and is part of the Trust’s on-going programme to making EEAST an inclusive environment for everyone. 65% of LGBT staff took part and shared their views. 72% of respondents reported that they consider the Trust to be ‘a modern and inclusive organisation, which recognises and embraces people of all sexual orientations and different gender identities.’ Tom Abell, CEO of EEAST, said: “We have made good progress in improving the culture at EEAST as evidenced by our improved Care Quality Commission report and the lifting of CQC and European Human Rights Commission conditions. We are also optimistic that our results from our recent staff survey show that we are beginning to move in the right direction. “However, we still have much further to go in making our Trust an inclusive environment for everyone. The key areas to improve include ensuring that our staff are confident that complaints or concerns raised within EEAST are taken seriously and not dismissed, trivialised, or explained away, and that we tackle ignorance that can lead to discrimination. “We have a three-year plan to make EEAST a more inclusive place to work and have a skilled team in the Strategy, Culture and Education Directorate to drive forward this plan. We will work with our employee networks to ensure that the voice of our people is represented and valued in all our plans.” Ground-breaking degree turns out first qualified paramedics A group of London Ambulance Service medics are celebrating completing a new twoyear university degree in paramedicine. The 45 students are the first London Ambulance Service cohort to graduate from the University of Cumbria’s Paramedicine Course. The new programme, which is fully-funded for the students and started in 2021, aims to make becoming a paramedic more accessible and allows clinicians who are already on the frontline to continue to work while they earn their degree. Lee Knowles, 50, from East London, was a driving instructor until the age of 46. He started working on ambulances four years ago and is one of the frontline workers to benefit from the programme. He said: “I got my paramedic registration this month (July) as I turned 50. At my age, to be given the opportunity to go back to university, debt-free, was amazing. It has opened many doors for me. “I left school at 16, with good enough GCSEs. But 30 years ago, I would have never thought I would have joined an ambulance service and even possibly become a qualified paramedic.” Donna Buckman, 35, from Surrey, worked as a florist before joining the Service at 30. She said the course was a challenging but rewarding experience: “I don’t think I would have considered a degree without this opportunity. “I was diagnosed with dyslexia years ago and more recently with dyscalculia. I knew that would be a challenge, but I tried not to let that get in the way. “When I saw I had finished with a first, I was shocked. I didn’t know I could do it because I found the academic side of things challenging. I hope my achievement inspires other neurodivergent people to not give up on their dreams.” Jamie Haig, 47, from North London, became an ambulance worker in 2019 after a career in IT. He said: “I went through a period in my life when I needed change. I became an Emergency Medical Technician four years ago and that change was wonderful – I wish I’d done it 20 years ago. “But as fantastic as the Technician job was, I wanted to qualify as a paramedic. It was great to be back in the classroom, I loved the academic challenge. This degree has opened up a huge number of options for me. I have nothing but gratitude for this job.” Dr John Martin, Chief Paramedic at London Ambulance Service, joined the celebrations at University of Cumbria and said: “Huge congratulations to the graduates – it’s incredibly inspiring to see them get to this milestone. Studying for a university degree while working on the frontline can be extremely challenging, so everyone should be immensely proud! “We know demand on our services continues to grow and the need to secure a pipeline of paramedics is a key priority. This degree has created a new route, helping our staff gain the same standards of education as those who take the usual degree route, while continuing to work on the frontline. “It has also proved to be an amazing opportunity for those who may have thought university wasn’t for them and we hope it will help us attract a more diverse pool of talent from the local area.” The new degree programme runs alongside the successful Associate Ambulance Practitioner apprenticeship, which is a route to becoming an Emergency Medical Technician (EMT) without any prior AMBULANCE UK – AUGUST For further recruitment vacancies visit: www.ambulanceukonline.com 37
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Ambulance UK August 2023

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