2023_NorthStarVets_Pets_Digital_Issue

NORTHSTAR VETS
CLIENT TESTIMONIALS
COMPASSIONATE CARE
“We had to bring our 1.5-year-old boxer/
pit in as he suddenly collapsed in our
backyard. NorthStar took him in right
away and were very compassionate
throughout the entire worrisome process
of figuring out what was wrong with our
guy! The doctor was great, thorough, and
transparent. She talked to my husband
and me with sincerity and gave us all of
our options. I’ve had my fair share of vet
visits and this was by far the best. I think in
an urgent situation, there is always a wait,
but we didn’t care as we were just wanting
our dog to be ok! I would be interested in
now bringing my pup back for regular vet
services because of my experiences. The
cost was affordable compared to some
other urgent pet services that I have been
to in the area. Our dog is thriving just a
couple of days later and is back to himself
thankfully! NorthStar VETS® gave us
peace of mind with all of the testing that is
offered. Thank you again!!!!!!”
—Bryana B
★★★★★ google review
TRUE EXPERTS
“I drove 45 minutes from Staten Island to
see Dr. Vygantas with my 14½-year-old
dog, Dusty. He had a bad reaction from
ear medicine prescribed by my primary
care veterinarian. My vet kept telling me
that Dusty’s reactions were not related to
the medicine (although they all started
immediately after administering it). After
many visits back and forth to resolve
lingering side effects (red eye, eye discharge,
and a clogged nostril) and being
told that Dusty most likely had a brain
tumor that would need an MRI, blood
work and an echocardiogram, I reached
out to NorthStar VETS®.
I had previously used NorthStar VETS®
for my dog’s CCL and meniscus tear and
was extremely happy with the results.
After speaking with a client liaison, I had
an ophthalmologist appointment within
a week. Dr. Vygantas knew immediately
what was wrong with Dusty and started
him on eye and antibiotic medication.
While my pet has a long way to go to
recover, I walked out of the office visit
feeling optimistic and so much better
knowing what was wrong. Dr. Vygantas
and her vet techs are very caring, compassionate
and truly professional.”
—D. Lemmiti
★★★★★ google review
YEARS OF TRUST
“We’ve used NorthStar VETS® numerous
times over the past 10-plus years, for
three different dogs, all with excellent
outcomes. We’ve found Dr. Anderson,
Dr. LoScrudato and Dr. Shapley all to be
AMAZING doctors and GREAT people.
(Dr. Shapley and Dr. Lo have treated two
of our dogs on numerous occasions.)
Always very kind and compassionate with
both us and our pets. They are excellent at
communicating what our options are and
providing us open and honest feedback.
In numerous cases, they have all gone out
of their way to keep our cost as reasonable
as possible, when they could have
sold us on more testing, supplements,
medications or procedures. For those reasons,
we trust them 100% with our dogs’
care. We’ve also found the support team
to be kind, caring and very capable.”
—Tom S.
★★★★★ google review
EASING WORRY
“My appointment was met on time, and
the tech and doctor were absolutely
awesome. Tully is only a year old but has
had two hospital stays and many blood
draws in his young life, so he can be a
little scared at vets. Bridget, the tech, and
Dr. Griffeth were amazing. Their bedside
manner was the best—both of them sat
on the floor and put Tully completely at
ease. He didn’t even realize he was at the
vet. On top of the great treatment on-site,
today, Tully is doing amazing and his skin
condition showed progress the very next
day. Thanks to all! Bridget and Dr. Griffeth
are both great assets in your organization.”
—Joe S.
★★★★★ yelp review
32 NorthStarVETS ® .com