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Ageless - AUTUMN 2022

A publication for active seniors from Arkansas Blue Cross and Blue Shield

A publication for active seniors from Arkansas Blue Cross and Blue Shield

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The Case for Case Management<br />

The healthcare system can be confusing and<br />

complex. Dealing with a new diagnosis of a<br />

chronic illness, facing surgery, or multiple<br />

conditions can be overwhelming. That’s where<br />

Arkansas Blue Cross and Blue Shield case<br />

managers can help.<br />

A case manager is your advocate, on your side,<br />

to help you. Case managers can work with<br />

Benefits of having<br />

a case manager:<br />

your doctors to help develop a plan. They can<br />

also find doctors and clinics and help make<br />

appointments. They can ask questions you<br />

might not know to ask or are afraid to.<br />

Case managers are registered nurses and<br />

certified case managers, which means they<br />

have the experience and knowledge needed<br />

to help you.<br />

Have better communication with your doctors<br />

and other providers.<br />

Get the proper healthcare. Help you see the<br />

right providers at the right time in the right place,<br />

guiding you through the healthcare system.<br />

Make better decisions by understanding your<br />

condition and your benefits. Get the information<br />

you need to make decisions about your<br />

treatment options and insurance coverage.<br />

Stay healthy through preventive care. Your<br />

case manager can share ways for you to stay<br />

healthy and avoid illness when possible. They<br />

can also connect you with a social worker to<br />

help find local resources if you need help with<br />

transportation, food, housing, utilities and more.<br />

4 <strong>Ageless</strong> <strong>AUTUMN</strong> <strong>2022</strong>

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