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Bringing<br />

together &<br />

simplifying<br />

mobile<br />

technology<br />

<strong>Mobile</strong> <strong>Solutions</strong><br />

Data Select is a trading division of Westcoast Limited


A satisfied customer<br />

is the best business<br />

strategy of all<br />

02


Contents<br />

04<br />

Welcome<br />

22<br />

The SOTI ONE platform<br />

07<br />

Meet our<br />

award-winning team<br />

24<br />

IoT options from IRIS<br />

08<br />

5 Stages to a<br />

successful deployment<br />

26<br />

Managed Services<br />

11 Training and webinars<br />

28<br />

Finance options<br />

12<br />

Deployment options<br />

30<br />

Samsung Care+ for Business<br />

14<br />

Certifications<br />

32<br />

<strong>Mobile</strong> Voice Recording<br />

17<br />

Android Enterprise<br />

Accreditation<br />

34<br />

Insurance<br />

18<br />

Knox Accreditation<br />

36<br />

Indoor mobile coverage<br />

20<br />

Samsung Knox<br />

38<br />

Trade-in<br />

03


Welcome to our latest<br />

<strong>Mobile</strong> <strong>Solutions</strong> guide<br />

How do we differentiate?<br />

All of our solutions are designed to enhance the propositions of B2B mobile and IT resellers.<br />

We continually bring together and simplify mobile technology, with solutions focused on<br />

Productivity, Security and Affordability.<br />

PRODUCTIVITY SECURITY AFFORDABILITY<br />

Maximising output with<br />

simple to understand<br />

technology<br />

Device ecosystems of<br />

mobile, tablet, laptop<br />

and display for increased<br />

productivity<br />

Next-day doorstep<br />

exchanges to reduce<br />

downtime<br />

In-building coverage and<br />

<strong>Mobile</strong> Private Networks<br />

Enablement such as DeX<br />

and translation services<br />

Governing business<br />

workforces<br />

Device Management<br />

(MDM/EMM)<br />

Securing dumb<br />

assets with IoT<br />

Protecting devices<br />

with casing and<br />

screen protection<br />

<strong>Mobile</strong> voice filtering<br />

and recording<br />

Insurance for device<br />

protection<br />

Optimising<br />

business costs<br />

Enterprise Edition.<br />

Device ownership<br />

for longer<br />

Finance options for<br />

reducing and<br />

spreading costs<br />

Managed Services<br />

that reduce cost and<br />

touchpoints<br />

Optimise the ecosystem<br />

with Trade-in solutions<br />

Enhancing business devices with<br />

solutions for a sustainable future<br />

04


05


We are a team<br />

of experts with<br />

a talent and<br />

passion for<br />

people<br />

06


Meet the team<br />

Supporting our resellers<br />

and their customers<br />

Marios Ktisti<br />

Head of <strong>Mobile</strong> <strong>Solutions</strong><br />

Marios has nearly 30 years’ experience<br />

creating, selling and marketing solutions in IT<br />

and Telecoms distribution.<br />

His focus on mobility spans MDM, managed<br />

services, insurance, trade-in and finance.<br />

He continues to lead and evolve our mobile<br />

solutions portfolio.<br />

Wayne Bolton<br />

<strong>Mobile</strong> <strong>Solutions</strong><br />

Business Development<br />

Wayne has extensive experience in distribution.<br />

He continues to expand our managed services<br />

capability, aswell as championing the rest of<br />

our portfolio, including trade-in, 5G and finance<br />

options for resellers and their customers.<br />

Because of his background, skills, and character,<br />

Wayne is a major driving force within the team.<br />

Chris Sagar-House<br />

<strong>Mobile</strong> <strong>Solutions</strong><br />

Support<br />

Chris is an expert MDM technician and<br />

administrator covering Android Enterprise,<br />

SOTI and Samsung Knox deployments.<br />

On a daily basis, Chris hosts webinars for<br />

resellers and their customers, to help them<br />

understand more about the solutions and<br />

how to on-board them.<br />

Jamie Lee<br />

<strong>Mobile</strong> <strong>Solutions</strong><br />

Support and Sales<br />

Jamie has recently joined our<br />

<strong>Mobile</strong> <strong>Solutions</strong> team.<br />

Jamie brings great experience in the field<br />

of MDM, from supporting customers to<br />

understand their requirements, through to<br />

testing, proof of concept, on-boarding and<br />

deployment .<br />

07


5 Stages to a<br />

successful deployment<br />

We can help you to achieve success with<br />

the deployment of MDM/EMM solutions.<br />

IMPORTANT<br />

We recommend that you appoint a product champion or in-house dedicated technical support<br />

person, in order to optimise support from us and our MDM/EMM partners, Samsung and SOTI.<br />

We enable you to deliver the MDM/EMM solution by giving your sales team the confidence to<br />

seek opportunities and discuss MDM/EMM.<br />

We also give your support staff the competency to deliver the solutions into your customers.<br />

Our 5 Stages to a<br />

successful sale and<br />

deployment are:<br />

1. Train<br />

Feel confident presenting<br />

MDM/EMM propositions<br />

to your customers.<br />

2. Test<br />

Ensure that the<br />

solution is appropriate<br />

for your customer.<br />

3. Order<br />

Receive your Samsung Knox<br />

and SOTI licences within<br />

24-48 hours. We send renewal<br />

notices for all your instances.<br />

4. Deploy<br />

Optimise both our<br />

support and the<br />

support of all of<br />

our partners.<br />

5. Support<br />

Pre-sales and post-sales<br />

support options to help you<br />

with your Samsung Knox and<br />

SOTI deployments.<br />

08


Let us<br />

guide you<br />

to customer<br />

success<br />

09


10<br />

Bridging<br />

the mobile<br />

knowledge<br />

gap


Training and webinars<br />

Dedicated technical training<br />

Webinars<br />

On a daily basis, we provide and host<br />

webinars for our resellers and their<br />

customers.<br />

We recognise that many of our resellers can<br />

identify MDM/EMM opportunities, but don’t<br />

necessarily have the expertise to provide<br />

their customer with the ideal solutions, due to<br />

commitment and deployment restraints.<br />

Understanding customer requirements here<br />

is key to the sessions and we will assist<br />

with pre-qualification requirements, solution<br />

overviews and demos, and help to build test<br />

instances that in turn support with proof of<br />

concept through to commitment.<br />

Look out for group webinar sessions on<br />

device management, Android Enterprise<br />

and other related mobile solutions.<br />

These will be aimed at sales and business<br />

development staff.<br />

MDM/EMM Training<br />

As MDM/EMM specialists, we can run<br />

dedicated sessions for resellers and their<br />

customers.<br />

These are based around the provision of<br />

SOTI and Samsung Knox solutions; how<br />

they are enrolled, how they work with Android<br />

Enterprise, how to build scenarios and<br />

how to troubleshoot.<br />

Training is tailored to provide a level of<br />

technical understanding and competence,<br />

that will enable the delegate to present<br />

and demonstrate the SOTI MobiControl or<br />

Samsung Knox solution to their customers.<br />

We also provide a dedicated course on<br />

Android Enterprise that enables a greater<br />

understanding as to how to manage Android<br />

Enterprise-based deployments and how to<br />

maintain security and upgrades.<br />

11


Deployment options<br />

Part of a successful device management<br />

project is the deployment<br />

Methods are now available that significantly<br />

reduce deployment times and touch-points,<br />

enhancing further capabilities for businesses<br />

while lowering costs.<br />

It is also essential to understand the<br />

extension of standards from Google,<br />

with Android Enterprise.<br />

Android Enterprise<br />

Android Enterprise is an industry standard laid<br />

out by Google for hardware brands who wish<br />

to manufacture Android devices, and contains<br />

a defined criteria of API’s set as a minimum<br />

accepted standard.<br />

This is reflected in all major MDM/EMM<br />

propositions, making use of the same<br />

standards for a seamless deployment and<br />

user experience.<br />

As an example, hardware vendors that now<br />

support Android Enterprise would guarantee<br />

seamless enrolment onto SOTI.<br />

Zero-touch<br />

In order to make use of zero-touch, the end<br />

customer will need to have an account<br />

set-up and a list of IMEI’s uploaded. This can<br />

be undertaken These by us options or we all can add enable to the you<br />

to do this. collaborative nature of evolving<br />

device management solutions<br />

and it is important therefore, to<br />

be working with a partner that<br />

understands the technical options,<br />

permutations and processes for<br />

optimising deployments.<br />

Knox <strong>Mobile</strong> Enrolment (KME)<br />

Samsung devices only<br />

This method also removes the need for<br />

users to manually enrol into the MDM/EMM.<br />

To make use of KME, you will need to set<br />

up a Samsung Knox account. Once this has<br />

been approved, then a list of the IMEI’s to be<br />

approved by Samsung and your reseller ID<br />

will need to be provided to us.<br />

You can add this request to your device PO,<br />

including the customer Knox ID. We can then<br />

upload the IMEI’s to the Samsung portal.<br />

These options all add to the collaborative<br />

nature of evolving device management<br />

solutions and it is important therefore, to<br />

be working with a partner that understands<br />

the technical options, permutations and<br />

processes for optimising deployments.<br />

12


Zero-touch is<br />

supported across<br />

a broad range of<br />

Android devices.<br />

13


Certifications<br />

Why knowledge and support is important<br />

With a mix of operating systems, including iOS and<br />

Android often coexisting within a fleet of devices,<br />

considerations around enrolment processes, staff<br />

profiling, and device management capabilities have<br />

never been more crucial.<br />

Our dedicated <strong>Mobile</strong> <strong>Solutions</strong> team specialises in<br />

navigating this complexity, holding certifications in<br />

Android Enterprise, Samsung Knox, and SOTI.<br />

Our unwavering commitment to excellence has earned<br />

us accolades from industry leaders such as Samsung<br />

and SOTI, recognising our outstanding contributions<br />

in new business development, focus, and exceptional<br />

reseller support.<br />

While the deployment of mobile solutions has become<br />

more accessible, the choices in device management<br />

have simultaneously grown more intricate.<br />

If you're ready to explore the possibilities offered<br />

by Android Enterprise and Knox certifications, we<br />

encourage you to reach out to your Account Manager<br />

for further information.<br />

Awards.<br />

From amongst our global partners, we<br />

regard Data Select as a great example<br />

of how to take Samsung Knox to market.<br />

Samsung HQ Team<br />

14


Unlock the<br />

secret to<br />

winning more<br />

business<br />

15


16<br />

Android,<br />

partnering<br />

with you to<br />

support your<br />

customers


Android Enterprise<br />

Silver and Gold Partner Accreditation<br />

Android wants to partner with resellers, who support their<br />

customers in taking advantage of the latest mobile innovations,<br />

such as zero-touch enrolment.<br />

The Android Enterprise Partner program is here to accelerate<br />

your Android business growth.<br />

Benefits<br />

Receive Android Enterprise partner<br />

status validated by Google<br />

Promote your organisation in the Android<br />

Enterprise Solution Directory along with<br />

your marketing assets<br />

Earn the Silver or Gold partner badge<br />

Get deployment support available 24/7<br />

from our partner escalation desk<br />

Access to the Android Enterprise community<br />

providing onboarding contracts, integration<br />

guides, marketing and sales resources,<br />

training, technical documentation, and<br />

support all in one place<br />

Access live dashboards to manage<br />

your organisation<br />

ELIGIBILITY: Partners that offer<br />

Android mobile consultancy and<br />

zero-touch enrolment services for<br />

Android Enterprise solutions.<br />

17


Knox Accreditation<br />

Discover the benefits of joining the programme<br />

Learn how to become<br />

Knox certified by the<br />

experts themselves!<br />

18


Data Select are proud to be a Samsung Knox specialist and<br />

award winner. We would be happy to discuss the accreditation<br />

programmes and how you can register and complete the training<br />

and certifications from Associate through to Expert level.<br />

Knox Associate<br />

Designed to give you a bigger picture of<br />

Samsung Knox, including the definition of<br />

Knox and how Knox is structured.<br />

Knox Professional<br />

Offers in-depth training on the values and<br />

features of Knox products and has been<br />

designed for tech sales.<br />

Knox Expert<br />

Offers in-depth training on the features of<br />

Knox products and has been designed for IT<br />

admins, tech support staff and IT consultants.<br />

19


Samsung Knox<br />

The portfolio explained<br />

Staging and configuration, enterprise-grade<br />

device management and OS upgrade support.<br />

Knox <strong>Mobile</strong> Enrolment (KME)<br />

KME simplifies enrolment of MDM/EMM<br />

over-the-air and supports all major device<br />

management vendors.<br />

KME significantly reduces staging and<br />

provisioning time in relation to deployments<br />

(Samsung devices only).<br />

Knox Configure<br />

Allows businesses to stage and prepare<br />

devices for deployment prior to<br />

receiving them.<br />

Knox Manage<br />

Provides secure, remote management for<br />

both Android and iOS devices, a best-in-class<br />

MDM/EMM.<br />

Knox E-FOTA<br />

(Firmware Over-The-Air)<br />

This is a tool to enable how software updates<br />

are delivered to Samsung devices over the<br />

air. Updates can be provided without user<br />

interaction and prevents downtime from an<br />

unsupported OS version.<br />

1 year of Knox Suite can be reclaimed as<br />

part of an Enterprise Edition purchase.<br />

Within our 5 Stages to a successful deployment, we can help<br />

support you with the process of licence reclaim, how you<br />

apply add-ons to these reclaimed licences and the upload of<br />

IMEI’s to the Samsung portals that enable enrolment.<br />

20


Knox Platform for<br />

Enterprise (KPE)<br />

This is a multi-layered defence grade<br />

security platform from the hardware up,<br />

designed for large enterprises, the banking<br />

sector and the public sector.<br />

Knox Asset Intelligence<br />

Monitor real time usage of assets and<br />

provide analysis for better visibility along<br />

with data-driven actionable insights.<br />

Knox Capture<br />

Provides barcode scanning, seamlessly<br />

integrated on Samsung tablets and<br />

smartphones.<br />

Knox Suite<br />

This includes:<br />

• Knox Asset Intelligence<br />

• Knox Manage<br />

• Knox E-FOTA<br />

• Knox Platform for Enterprise<br />

• And now Knox Capture<br />

Knox Guard<br />

Restrict use of fraudulent<br />

devices or non-bill payers.<br />

21


The SOTI ONE Platform<br />

Making mobile and IoT business operations<br />

simpler, smarter and more reliable<br />

The SOTI ONE Platform is an innovative platform that reduces<br />

the cost, complexity and downtime of business-critical mobility.<br />

SOTI MobiControl makes Enterprise Mobility<br />

Management (EMM) easier than ever before. It<br />

empowers companies to securely manage any<br />

device or endpoint with any form factor and any<br />

operating system throughout their entire lifecycle;<br />

from deployment to retirement. It controls all<br />

aspects of business mobility, from tracking<br />

physical assets to managing apps and content, all<br />

while keeping devices and data, safe and secure.<br />

SOTI Pulse is an online community for SOTI<br />

customers and partners and makes it easy for<br />

customers to communicate and collaborate with<br />

product experts and other solutions providers.<br />

SOTI Identity enables simple and secure access to the SOTI<br />

ONE Platform suite of solutions. It provides centralised<br />

user authentication, single sign-on and role management,<br />

empowering organisations to create seamless, integrated<br />

mobility management workflows.<br />

22


Our award-winning <strong>Mobile</strong> <strong>Solutions</strong> team has been<br />

helping resellers deploy SOTI MobiControl for over<br />

10 years now. As part of our 5 Stages, we can help<br />

to train, test (prove the concept), order and renew,<br />

deploy and provide support options for our resellers<br />

and their customers.<br />

SOTI XSight enables the rapid resolution of app<br />

and mobile device issues. By leveraging advanced<br />

diagnostics and analytics, IT administrators can<br />

improve performance and reduce operating costs<br />

of business-critical mobility.<br />

SOTI Snap is a cross-platform solution that<br />

enables organisations to rapidly build mobile<br />

apps to replace paper-based processes<br />

by using the data-capturing capabilities of<br />

mobile devices. With SOTI Snap, you can<br />

easily digitise data collection and approval<br />

processes to make them fast and efficient,<br />

allowing your business to save money and<br />

optimising your mobile device investment.<br />

SOTI Connect provides complete lifecycle management<br />

for industrial and mobile printers which are relied upon<br />

for business-critical processes such as shipping labels,<br />

barcode identifications, transaction receipts and more.<br />

Organisations can get unparalleled capabilities and<br />

efficiency by centrally managing their mixed printer vendor<br />

environment through a customisable single pane of glass.<br />

23


IoT options from IRIS<br />

Innovative devices and solutions that<br />

seamlessly integrate with MDM/EMM.<br />

When exploring the vast world of IoT,<br />

our reseller partners in <strong>Mobile</strong> Device<br />

Management (MDM) and Enterprise<br />

Mobility Management (EMM) face a<br />

significant question: which IoT solutions<br />

complement their offerings?<br />

Our collaboration with IRIS<br />

provides the answer.<br />

IRIS’s innovative devices and solutions<br />

seamlessly integrate with MDM/EMM,<br />

offering a compelling solution for housing<br />

companies, local authorities, schools, and<br />

smart offices.<br />

For housing companies, this partnership<br />

ensures healthy indoor environments by<br />

actively managing air quality and<br />

humidity levels.<br />

Local Authorities benefit from costeffective,<br />

energy-efficient operations and<br />

improved safety in public buildings.<br />

In schools, optimal learning conditions<br />

are created, benefiting student health and<br />

performance.<br />

Smart offices attain productivity,<br />

sustainability, and employee well-being.<br />

24


GPS Asset Tracker<br />

Make dumb assets<br />

smarter with a GPS<br />

tracker. This allows<br />

businesses to track, set<br />

geofences, and carry out<br />

predictive maintenance<br />

with the accurate battery<br />

life indicator.<br />

5-in-1 Sensor<br />

This NB-IoT Air<br />

Quality Sensor<br />

monitors temperature,<br />

humidity, CO2 levels,<br />

Passive Infrared<br />

(for movement) and<br />

provides an SOS button<br />

pressed for alerts.<br />

Benefits<br />

Increase efficiency and productivity<br />

Improve customer experience<br />

Track assets and manage inventory<br />

Reduce costs<br />

Enhance mobility and agility<br />

25


Managed Services<br />

Continually adding value to the customer<br />

Deployment<br />

We provide a portfolio of fulfilment and<br />

storage, physical and technical staging<br />

services from our Distribution Centres in<br />

Andover and Theale.<br />

Why should a reseller<br />

use Managed Services?<br />

• Saves money<br />

• Reduce touchpoints on product deployments<br />

• Eliminate shipment of faulty/damaged equipment<br />

• Reduce installation time<br />

• Reduce/negate the need for warehousing<br />

• Manage shipments<br />

• Optimise technical and staging expertise<br />

• To help win larger or more complex opportunities<br />

WATCH<br />

THE VIDEO<br />

http://bit.ly/3FjgAEZ<br />

26


Managed (Physical)<br />

What is it and what does it include?<br />

• Re-stickering, re-labelling, palletisation,<br />

re-boxing and sleeves<br />

• Asset tagging<br />

• Export documentation preparation<br />

• Bundling and kitting<br />

• Bespoke packaging and<br />

customisation/localisation<br />

• Warehousing and fulfilment<br />

• Bill and Hold options<br />

All provided within dedicated,<br />

segregated areas<br />

Managed (Technical)<br />

MDM/EMM staging and configuration<br />

• Technical staging<br />

• Device charging<br />

• Downloading of apps and<br />

MDM/EMM agents<br />

• IMEI uploads for KME and zero-touch<br />

• Device and apps/agents required<br />

for testing<br />

• Video approval for timings<br />

and quoting<br />

• Delivery and consumables<br />

27


Finance options<br />

Agreements for resellers and their customers<br />

We work with a number of finance partners.<br />

Why would a customer take leasing?<br />

• Spread payments over a defined period<br />

• Manage affordability of equipment required for business<br />

• Manage cash flow and working capital<br />

• Can be linked-in with sustainability projects<br />

• Managed renewals of tech equipment<br />

• Release cash tied up in existing IT equipment (sale and leaseback)<br />

What are the options?<br />

Finance Lease<br />

• Primarily designed for customers who<br />

want to own equipment at the end of<br />

the lease<br />

• Equipment cost plus interest is fully<br />

amortised over the lease term<br />

• The customer can claim ownership<br />

of the asset for tax purposes, so can<br />

claim depreciation and interest expense<br />

deductions<br />

Fair Market Value (FMV)<br />

• Cost efficient (avoids asset ownership)<br />

• Lower monthly rental<br />

(finance company takes residual<br />

position in the equipment)<br />

• At the end of the lease term, the<br />

customer can return the equipment<br />

to the finance company, extend<br />

for continued use, or purchase the<br />

equipment at FMV<br />

These options can include standard 2 or 3 year finance<br />

agreements, as well as sale and leaseback options, which can<br />

inject cash back into a business, while also providing subsequent<br />

affordability for fleets of devices that enable a business to operate.<br />

28<br />

Data Select is independent independent of the financial partners and is not acting as their agent.


Tech<br />

equipment<br />

made<br />

affordable<br />

29


Samsung Care+<br />

for Business<br />

No matter what happens, Samsung’s<br />

team of experts can help your<br />

customers get back on track<br />

Accidents happen, but that shouldn’t slow down your<br />

customer’s business. Samsung Care+ for Business gives their<br />

organisation extended coverage for breakdowns, accidental<br />

damage, and theft of their business devices.<br />

Samsung Care+ for Business provides a worry-free protection<br />

plan that is integral to protecting business devices, including<br />

an extended warranty period, repair of device failures and<br />

damage, and optional theft cover.<br />

3-year plans cover smartphones, tablets,<br />

and computing devices.<br />

Complete protection<br />

against unexpected<br />

damage of any kind<br />

Hardware problems or defects<br />

Accidental physical/fluid damage<br />

Extended enterprise device lifecycle support – 3-years<br />

coverage including warranty extension (where not already<br />

present with an Enterprise Edition device)<br />

Theft cover option for smartphones and tablets to give<br />

complete peace of mind<br />

No courier fees for claims or pick-up repair (doorstep<br />

exchange where applicable). No excess. 2-claims per year.<br />

All managed via the Samsung Knox portal.<br />

30


Key Benefits<br />

Samsung Certified Service<br />

Expert technicians at authorised Samsung<br />

service centres will repair your customer’s<br />

device using genuine Samsung parts<br />

to make it work like a brand-new one.<br />

Samsung guarantee the safest service.<br />

Worry-Free Protection Plan<br />

Repair and exchange services for<br />

accidental damage gives your customers<br />

greater peace of mind when using their<br />

business device. The plan provides<br />

services optimised for business device<br />

maintenance for 3-years.<br />

Hassle-Free Process<br />

No additional cost or documentation<br />

is required for repairs, making things<br />

easy. In addition, Samsung’s pick-up and<br />

delivery, doorstep exchange and<br />

on-site repair service guarantees<br />

faster service.<br />

Real-time Status Visibility<br />

on Dashboard<br />

A dedicated dashboard makes it easy to<br />

monitor Samsung Care+ for Business<br />

devices and their servicing status, all via<br />

Samsung Knox.<br />

Disclaimer: Samsung Care+ for Business is administered by Servify UK Ltd.,<br />

registered office: 2 Smiths Square, 77 Fulham Palace Road, London W6 8AF.<br />

Servify UK Ltd. is authorised by and regulated by the Financial Conduct Authority<br />

under number 959267. The Policy is underwritten by AmTrust Europe Limited,<br />

whose registered office is Market Square House, St. James’s Street, Nottingham,<br />

NG1 6FG, United Kingdom and it is registered in England number 01229676.<br />

AmTrust Europe Limited is authorised by the Prudential Regulation Authority<br />

and regulated by the Financial Conduct Authority and the Prudential Regulation<br />

Authority. Financial Services Register No. 202189.<br />

31


<strong>Mobile</strong> Voice Recording<br />

Secure voice and text recording<br />

The Mainstream MVR solution records all<br />

voice calls and texts on a Samsung phone and<br />

stores this data in a secure UK data centre.<br />

Secure access is provided via a web portal<br />

for authorised staff to play back calls and<br />

read texts. The solution is MiFiD II compliant,<br />

network agnostic anywhere in the world. There<br />

is no on-premise equipment required as the<br />

solution is cloud-based. All recorded data<br />

can subsequently be forwarded to a customer’s<br />

own storage facility.<br />

• Data recorded securely on the device,<br />

NOT in the carrier network<br />

• The only ‘OS’ based mobile recording solution<br />

• Invisible to the user and tamper proof<br />

(uses the device’s native dialler and text)<br />

• Supports containerisation of email and apps<br />

through Samsung Knox<br />

• Works on Samsung devices only<br />

• Biometric authentication and WhatsApp<br />

recording will be available in the future<br />

Targets<br />

• Investment managers and<br />

advisors<br />

• Stockbrokers<br />

• Venture Capital firms<br />

• Discretionary investment<br />

managers (private client wealth<br />

managers)<br />

• Energy market participants<br />

• Third country branches of UK<br />

financial services companies<br />

• Retail financial advisors<br />

• All corporate finance business<br />

relating to the execution of a<br />

transaction<br />

• Duty of care scenarios where<br />

records of communication are vital<br />

32<br />

MiFID II regulation became law in EU countries back on the 3rd January 2018. All financial transactions made via phone call must be recorded and stored for five years.


MiFID II regulation requires<br />

all communications that are<br />

intended to lead to a transaction<br />

to be recorded. Failure to comply<br />

can mean fines of up to 5% of<br />

global turnover!<br />

33


Insurance<br />

Gadget and laptop insurance<br />

for when it matters most<br />

Peace of mind cover<br />

Award-winning Devicecover gives<br />

your customers peace of mind by ensuring<br />

that the tech products they have invested<br />

in are covered for theft, loss, accidental<br />

damage and extended warranty – and all<br />

underwritten by global insurance giant, AXA.<br />

All Devicecover policies are competitively<br />

priced, along with further discounts for<br />

larger users.<br />

Includes cover for the following risks:<br />

• Theft<br />

• Accidental loss*<br />

• Accidental damage<br />

• Malicious damage<br />

• Full liquid damage (not just water)<br />

• International cover<br />

• Family cover/business cover<br />

• Accessories cover (£150)<br />

• Unlimited claims<br />

• Extended warranty<br />

• Apple in-store repair/exchange<br />

• On-going commission<br />

Device Value (RRP)<br />

Monthly Premium<br />

£0 – £250 £3.99<br />

£251 – £400 £5.99<br />

£401 – £1,000 £8.99<br />

£1,001 – £1,250 £11.49<br />

£1,251 – £1,600 £13.99<br />

Multi-device discounts:<br />

5 or more devices = 5% discount<br />

10 or more devices = 10% discount<br />

15 or more devices = 15% discount<br />

Laptop cover also available<br />

(Covers accidental damage and theft only)<br />

Device Value (RRP)<br />

Monthly Premium<br />

Upto £600 £4.27<br />

£601 – £1,200 £9.64<br />

£1,201 – £1,600 £11.24<br />

£1,601 – £2,000 £17.86<br />

£2,001 – £2,500 £21.43<br />

34


All insurance claims involve an excess fee<br />

*Accidental loss is available on mobile phones, tablets, iPads and smart watches only<br />

Devicecover is a trading name of Bastion Insurance Services Ltd. Bastion Insurance Services Ltd<br />

are authorised and regulated by FCA, Reg No. 650727. Company Reg No. 08536306.<br />

35


Indoor mobile coverage<br />

<strong>Mobile</strong> connectivity as a managed service<br />

Freshwave offers a pioneering in-building mobile connectivity proposition as a managed<br />

service that is approved by O2, Three, EE and Vodafone.<br />

The solution will work even if there is no outdoor mobile coverage, as long<br />

as the customer has a fibre broadband connection into their building.<br />

Trusted by all UK mobile network operators<br />

A simple, six step engagement process<br />

Approved public sector supplier<br />

Grade 1 or 2 listed<br />

buildings often suffer<br />

Outdoor mobile signal is<br />

often unavailable indoors<br />

Underground spaces are<br />

usually signal dead zones<br />

36


Deployment ideas<br />

This solution has been deployed in the following areas:<br />

• An estate or single building (like a business park or co-working site)<br />

• Skyscraper or low rise buildings (like offices or self-storage units)<br />

• Public or private use (like hospitals or retirement villages)<br />

• Commercial or residential (like stadiums or premium developments)<br />

WATCH<br />

THE VIDEO<br />

http://bit.ly/3RVUpfU<br />

Competing signal sources<br />

creates interference high up<br />

Low-E glass blocks 90% of<br />

external mobile signal<br />

Neighbours can<br />

block signal<br />

37


Trade-in<br />

More money for your old<br />

devices and a happy planet<br />

Get more money for your old devices,<br />

which contributes to new devices and<br />

provides donations to our chosen<br />

environmental and conservation charity.<br />

Simply trade in any device on our<br />

platform and we will donate 5% of the<br />

trade-in value to our chosen charity.<br />

Sustainable disposal of items such as phones and<br />

tablets is quickly becoming the norm. You can trade in<br />

a range of smartphones and tablets through us.<br />

We’ll help you ensure that you’re taking the right steps to<br />

sustainably and securely trade them in, and that you’re<br />

ideally positioned to experience all the benefits.<br />

38<br />

A brand-new smartphone generates<br />

an average of 85kg in emissions in its<br />

first year of use. 95% of this comes from<br />

manufacturing processes.<br />

Ref: Morgan Stanley and Deloitte


Trade-in benefits<br />

Optimise the trade-in value to reduce costs<br />

of new deployments<br />

Maximise the future value of devices at the<br />

point of trade-in<br />

Responsibly dispose of assets<br />

Securely trade-in, thanks to data wiping<br />

(ensuring GDPR compliance)<br />

Use trade-in to form part of a<br />

future finance deal<br />

Every day<br />

trade-in steps<br />

Step 1: Use the portal to obtain a valuation<br />

of the traded-in device/s<br />

Step 2: If happy with the valuation, complete<br />

the details on the page and follow the<br />

instructions<br />

Step 3: You or your customer dispatches<br />

the device(s) and we will confirm once they<br />

have been received<br />

Step 4: Once the device(s) have been<br />

assessed and approved, you invoice us<br />

for payment<br />

39


<strong>Mobile</strong> <strong>Solutions</strong> is published by Data Select.<br />

All product names, trademarks and registered<br />

trademarks are the property of their respective<br />

owners. All rights reserved.<br />

No part of the publication may be reproduced,<br />

stored in a data retrieval system or transmitted<br />

in any form or means of electronic,<br />

photographic, recording or otherwise, without<br />

prior permission of the publisher.<br />

All rights reserved – Copyright © <strong>2023</strong><br />

MANAGING EDITOR<br />

Marios Ktisti<br />

CREATIVE DIRECTOR<br />

Chris Brookfield<br />

ARTWORK<br />

Lawrence Heward<br />

THE CONTRIBUTORS<br />

Bastion Insurance Services<br />

Freshwave<br />

Google<br />

IRIS<br />

Mainstream Digital<br />

Samsung<br />

SOTI<br />

Teksmart<br />

CONTACT US<br />

Data Select<br />

Arrowhead Park<br />

Arrowhead Road<br />

Theale<br />

Reading RG7 4AH<br />

0844 249 0792<br />

info@dataselect.com<br />

www.dataselect.com<br />

Data Select is a trading division of Westcoast Limited

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