Newslink December final
Motor Schools Association members magazine; driver training and testing; road safety
Motor Schools Association members magazine; driver training and testing; road safety
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Members’ section<br />
MSA GB launches new partnership with insurer to<br />
keep you on the road when things go wrong<br />
MSA GB partners with AI<br />
Insurance Solutions Limited<br />
to provide members with dual<br />
control cars for when things<br />
don’t quite go to plan.<br />
A critical service to driving instructors is the<br />
provision of a dual-controlled replacement<br />
vehicle for non-fault and fault accidents.<br />
But in recent months we have had several<br />
calls from MSA GB members across the<br />
country who have been let down by their<br />
insurance company not being able to supply a<br />
dual-controlled vehicle when they have had<br />
an accident.<br />
They report that they are usually offered a<br />
replacement vehicle but not one with dual<br />
controls – which isn’t a lot of good when<br />
running a driving school.<br />
MSA GB steps in<br />
Understanding the stress and the<br />
detriment to your business this can cause,<br />
we are pleased to announce that we have<br />
formed an exclusive agreement with AI<br />
Solutions Ltd to supply a replacement vehicle<br />
to you should the need arise.<br />
This means that MSA GB members will be<br />
able to obtain both a replacement manual or<br />
automatic dual-controlled car for both fault<br />
and non-fault accidents, without the need to<br />
buy an extra insurance policy to cover the risk.<br />
The cost of using this new service is zero.<br />
You don’t need to register or buy an<br />
insurance policy.<br />
If you need to use the service the cost of<br />
your replacement vehicle will be charged<br />
either to their insurance policy or yours,<br />
depending entirely on who is at fault.<br />
Additionally, if the vehicle needs to be<br />
recovered, this also will be charged to the<br />
appropriate insurer.<br />
However, we must stress that this does<br />
not impose any restrictions on where you get<br />
your vehicle repaired.<br />
The FCA states under ‘treating customers<br />
fairly’ that - ‘a policy-holder does not have to<br />
use the services of their broker or insurer but<br />
can access any service they choose without<br />
their instructor insurance policy being<br />
invalidated.’<br />
So, in the event of an accident you simply<br />
need to contact The AI Insurance Solutions<br />
Emergency (AIIS) assistance line on 01945<br />
425211. AIIS will then inform your insurer and<br />
organise for your replacement dual controlled<br />
car to be delivered to your chosen location as<br />
soon as possible.<br />
If your vehicle is drivable and legal<br />
post-event, then it is best to arrange a<br />
delivery to the body repairer at an agreed<br />
time. If the vehicle, however, is not drivable,<br />
then AI Solutions will ensure that it is<br />
delivered to the most convenient location for<br />
you.<br />
Sadly, statistically, road traffic crashes do<br />
happen, and we cannot prevent you from<br />
being involved in one.<br />
However, with this new agreement we<br />
hope to ensure that any impact to MSA GB<br />
members is kept to a minimum.<br />
How it<br />
works...<br />
n A prompt and<br />
courteous reporting<br />
process 24 hours a day<br />
n To be taken to a safe<br />
place/home if your car<br />
is not drivable<br />
n A replacement dual<br />
controlled car on same<br />
day as accident<br />
reported, if before 2pm<br />
(in Scotland, this may<br />
take up to 24hrs)<br />
n The vehicle will be of<br />
a similar size<br />
n Regular updates on<br />
your vehicle’s repair<br />
26 NEWSLINK n DECEMBER 2023