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in memoriam - Fleet Reserve Association

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After breakfast the group departed for Andersen Air Force Base where we met with the Base Commander,<br />

Brigadier General Douglas H. Owens, Vice Commander Colonel Joel S. Westa and Command Chief Master Sergeant<br />

Robert D. Wicks at 1115.<br />

The entire group went to lunch at the “Top of the Rock.” From the club, we departed for an office call with<br />

the Command<strong>in</strong>g Officer, Executive Officer and Command Master Chief (CDR Chris Brunett, CDR John Menoni<br />

and Roger Etienne respectively) of HSC-25. This naval command is a tenant on Andersen AFB and they are very<br />

proud of that fact – U.S. Navy was very prevalent everywhere with<strong>in</strong> the command. The CO and XO took us on a<br />

tour of the hangar and were allowed to view the helicopters close up.<br />

After a busy afternoon, we returned to the hotel <strong>in</strong> Tumon Bay. Later that even<strong>in</strong>g, Presidents Shipmate<br />

Rick and Lady Sophie picked us up and took us out for a delicious d<strong>in</strong>ner. We then returned to the hotel to prepare<br />

for departure back to the States after an extensive 18 day trip to overseas Pacific.<br />

Thursday, 22 February<br />

Departed the hotel at 0500 via the hotel courtesy van for the airport for our scheduled 0710 [Cont<strong>in</strong>ental<br />

Micronesia Airl<strong>in</strong>e (3,801 miles)] departure to Honolulu, Hawaii.<br />

Wednesday, 21 February<br />

CROSSED INTERNATIONAL DATE LINE<br />

After the 7 hour – 5 m<strong>in</strong>ute flight, we landed <strong>in</strong> Honolulu on schedule at 1815. We were scheduled to<br />

change to a Northwest Airl<strong>in</strong>e flight from Honolulu to Seattle, so after clear<strong>in</strong>g customs and immigration, rechecked<br />

our luggage at Northwest baggage. When we arrived at the Northwest ticket counter, we were <strong>in</strong>formed the flight<br />

had been canceled because of a generator problem on the eng<strong>in</strong>e (was glad it canceled before we got <strong>in</strong> the air), so<br />

we were transferred to United for a flight five hour flight to Los Angeles.<br />

Thursday, 22 February<br />

After the 2,556 mile flight from Honolulu, we arrived <strong>in</strong> Los Angeles at 0530, then departed Los Angeles at<br />

0630 on a 2 hour – 40 m<strong>in</strong>ute (954 miles) flight to Seattle, arriv<strong>in</strong>g at 1010.<br />

Our son met us at the airport, Sandy then returned home with him and I cont<strong>in</strong>ued on to Wash<strong>in</strong>gton, D.C.<br />

for a bus<strong>in</strong>ess meet<strong>in</strong>g on Friday.<br />

CONCERNS OF THE OVERSEAS PACIFIC BRANCHES AND MEMBERS<br />

Submitted by President Frank Misiura, Branch 103<br />

YOKOSUKA BRANCH 103<br />

1. TRICARE OVERSEAS: The exist<strong>in</strong>g Provider (WPS) is difficult to contact regard<strong>in</strong>g claims. They have no<br />

e-mail address or web site. All correspondence is transmitted via the postal service which significantly adds to the<br />

time claims are processed. There is no way of know<strong>in</strong>g the status of your claim from the time it is sent and dur<strong>in</strong>g<br />

process<strong>in</strong>g by the provider. WPS Staff can only be contacted by telephone dur<strong>in</strong>g their normal work<strong>in</strong>g hours which<br />

is on Wiscons<strong>in</strong> time. This requires that Pacific Beneficiaries call between the hours of 11 p.m. and 7 a.m. local<br />

time. Local TRICARE Representatives (when available) are under staffed and do not provide assistance to retirees<br />

with regards to fil<strong>in</strong>g claims. Proposal: Have WPS develop an onl<strong>in</strong>e claim submission process with a means to<br />

track status. Provide email addresses to a help desk that Beneficiaries can submit questions to when hav<strong>in</strong>g problems<br />

gett<strong>in</strong>g claims processed. Provide an extended hours of operation Telephone Help Desk that overseas members can<br />

contact at reasonable local times.<br />

NP-17

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