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Asia-Pacific AAM Report 1H 2023

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INTERVIEW WITH STUTTGART UNIVERSITY OF APPLIED SCIENCES<br />

demonstrating the presence of expert authority driving this solution<br />

forward and enhancing mobility for a diverse range of users.<br />

the focus can shift optimistically towards the perceived benefits<br />

and advantages of autonomous travel.<br />

Moreover, attention should be paid to the messaging when<br />

promoting and marketing eVTOL services. Emphasizing and<br />

educating users about the perceived benefits, such as time and<br />

cost savings, as well as enhanced convenience, will be crucial in<br />

shaping public perception. The framing of how accessible this<br />

mode of transport will be for the general public is likely to shape<br />

perception regarding the value proposition of autonomous flight;<br />

whether the service benefits a wide social demographic or is<br />

limited to the exclusively privileged will influence the extent of<br />

both acceptance and resistance to its introduction.<br />

Just as the introduction of commercial supersonic flight in 1976<br />

provided passengers with a historic view of the Earth's curvature<br />

at 60,000 feet, the emergence of a new mode of travel that<br />

offers enhanced time efficiency, affordability, and personalized<br />

flight experiences will undoubtedly evoke a range of emotional<br />

responses. Whether it sparks amazement at the democratization<br />

of air travel, dictating our schedules on any given day, or triggers<br />

residual apprehension about potential system failures, the<br />

introduction of autonomous technology in the <strong>AAM</strong> sector is<br />

bound to become a fiercely contested area of opportunity.<br />

When it comes to the ambitious goal of achieving fully automated<br />

air travel, eVTOL manufacturers like Archer and Joby Aviation have<br />

recognized the single-piloted model as a practical starting point for<br />

scaled operations. However, unlike autonomous cars, the general<br />

public is accustomed to entrusting pilots with the safe navigation<br />

of aircraft through airspace. Professor Planing raises an important<br />

question about whether introducing autonomous flight from the<br />

outset would necessarily be met with a high level of apprehension,<br />

considering that passengers are often unaware of the extent to<br />

which automation controls the aircraft behind the cockpit door.<br />

Assuming significant advancements in regulatory approval and<br />

seamless technological integration, the mounting concerns<br />

regarding security and safety can gradually subside. At that point,<br />

The journey towards fully autonomous flight encompasses<br />

not only technological and regulatory challenges but also<br />

psychological ones. While the anxieties and concerns<br />

of passengers and operators are significant, they are<br />

not insurmountable. The future success of autonomous<br />

implementation has the potential to significantly impact the<br />

planning and construction of cities and civil infrastructure<br />

worldwide, considering this mode of transportation. By<br />

conducting continuous testing, adopting user-centric designs,<br />

fostering trust, and demonstrating empathy, the industry can<br />

navigate through these psychological obstacles toward a future<br />

where autonomous eVTOLs are as commonplace as hailing a cab.<br />

www.acceptancelab.com<br />

<strong>1H</strong> <strong>2023</strong> ASIA-PACIFIC <strong>AAM</strong> REPORT | 55

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