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Landesbank Berlin Holding

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28<br />

Retail Banking<br />

The retail banking business of <strong>Landesbank</strong> <strong>Berlin</strong> is primarily oper-<br />

ated by <strong>Berlin</strong>er Sparkasse. Measured by the number of customer<br />

accounts, it is the largest savings bank in Germany and is by far the<br />

no. 1 among providers of comprehensive banking services for retail<br />

customers in <strong>Berlin</strong>. One in two <strong>Berlin</strong> residents is a <strong>Landesbank</strong><br />

customer.<br />

In 2007, the Retail Banking division was able to continue the gratifying growth in new<br />

business of previous years despite intensifying competitive pressures and consequently<br />

boost its sales figures. More and more people are choosing <strong>Berlin</strong>er Sparkasse as their<br />

key banking relationship: for example the number of customers with a personal current<br />

account increased by 6,500. The acquisition of a majority holding in netbank AG has<br />

also allowed us to boost our presence on the Internet, which is becoming an ever more<br />

important sales channel.<br />

While an increase in expenses relating to market investment has led to a temporary<br />

fall in earnings, they will create the preconditions for long-term growth and the consolidation<br />

of the Company’s good business performance.<br />

RETAIL BAnkInG – LOAnS<br />

in t million 31.12.2007 1) 31.12.2006<br />

Overnight and term money 0 1<br />

Overdraft facilities 298 307<br />

Near-money market loans 400 263<br />

Real estate loans 1,554 1,901<br />

Other loans (e.g. consumer loans) 997 987<br />

Total loans and advances to customers 3,249 3,459<br />

RETAIL BAnkInG – dEpOSITS<br />

in t million 31.12.2007 1) 31.12.2006<br />

Demand deposits 3,441 2,989<br />

Overnight deposits 17 17<br />

Term deposits / savings certificates 572 273<br />

Savings deposits 6,718 6,488<br />

‘Cash direkt’ 735 670<br />

Total customer deposits 11,483 10,437<br />

1) including netbank AG acquired in 2007

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