Intecom E / PointSpan 6880 - Avaya Support

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Configuring the PBX <strong>Intecom</strong> E 4 5.0 CONFIGURING THE PBX TO INTEGRATE The following programming is required to successfully integrate with an InteCom E/Nexspan. Refer to PBX’s System Database Manual for further information. This programming is intended for certified PBX technicians/engineers. � At the PBX man machine terminal, create a bi-directional trunk group for the MAS voice lines. Set the trunk group type to 'Mail' for the InteCom E/Nexspan. When prompted for InteMail Interface Number (IIN), enter '20' for the InteCom E/Nexspan. � Create a trunk port for each MAS voice line. � When programming the E, special attention must be paid to assigning VMP (Voice Message Product) trunks for the MAS ports. The InteCom E sends a seven-digit trunk port number as part of the Calling Party Identification (CPID) message. This seven-digit number identifies the location of the particular VMP trunk, or MAS port, that a call is ringing. The numbering format is as follows: AABCCDD where AA is the two-digit cabinet number; B is the one-digit shelf number; CC is the two-digit card slot number; DD is the two-digit offset of the trunk port. Each VMP trunk that is used as an MAS port must send a trunk port number with unique last four digits, i.e., the card slot and offset must be unique for each trunk used to connect to the MAS. � Set up a prefix digit table for the trunk group. The table should have zero (0) significant figures. � Assign a route guide to the trunk group. When prompted, use the trunk group and prefix digit table numbers created in the above steps. � Create the satellite directory group associated with the trunk group. Enter the route guide number created above. When prompted, designate the directory group for “direct” call types. � Assign an extension (pilot) number to the satellite directory group (SDG). NOTE: This pilot number is the MAS access number. It is used for two purposes. First, subscribers’ stations are forwarded to this number. Second, station users transfer calls to this number when callers wish to be transferred to the MAS. The above information is provided by AVAYA Inc. as a guideline. See disclaimer on page 1
Enable Transfer Supervision on the PBX Programming the Direct Call feature <strong>Intecom</strong> E 5 � Assign a user group for the MAS. When prompted, enter the satellite directory group number created above. This user group number must be entered when creating the bi-directional trunk group, the trunk ports, the satellite directory group, and the satellite directory group extension number. � Nail the PDI to the appropriate voice mail link. � Assign a voice class of service for the MAS subscribers. Enter “Yes” when prompted to allow voice mail access and voice mail auto sign-on. In addition, verify the “Pass-thru Option” in the voice class of service is set to “YES.” If it is not, the subscribers will not have DTMF capability while accessing the voice module. � Modify subscriber’s extension profiles to include the MAS user group number and class of service. Call forward the extension to the satellite directory group extension number on busy and no answer. Enter the extension number in the “VID...InteMail ID for VOICE LINE” field. � Display the voice mail submenu (ITMR). Verify all entries including InteMail Interface Number (IIN), user group, trunk group, satellite directory group, and satellite directory group extension number are correct. � Enable transfer supervision by answering YES to the following prompts: Voice Trunk Transfer enabled? Does Intermail supervise transfers? Once you answer YES to the last prompt you will be asked to enter the 'method to cancel transfer?' Two options will appear: 'F' (for Flash) or 'F and feature code' Select 'F'. 5.1 PROGRAMMING THE DIRECT CALL FEATURE The PBX has a direct call feature that places subscribers directly into their own mailbox. Subscribers dial “*5” or depress a special button on their ITE set to invoke direct call. The MAS will immediately play the subscriber’s name and ask for their password. If a subscriber is at another station, he can simply dial the MAS access number followed by “#”, mailbox number, and password to retrieve messages. � Configure button templates with a voice mail feature button for direct call access for ITE phones, if desired. The above information is provided by AVAYA Inc. as a guideline. See disclaimer on page 1
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Intecom E / PointSpan 6880 - Avaya Support

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