Intecom E / PointSpan 6880 - Avaya Support

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If you require two hunt groups supported by one RS232 link on the InteCom PBX, create the second hunt group Configuring the MAS Intecom E 6 5.2 CREATING A SECOND HUNT GROUP If you require two hunt groups supported by one RS232 link on the InteCom PBX, create the second hunt group with the following directions. Such set-up may be desire to support a second hunt group of Fax-enabled ports: • Create a Satellite Directory Group, and direct it, using the route guide, to a trunk group containing the second group of MAS ports. • In the Trunk Group parameters, for “InteMail type,” enter “2 - SMDI type.” For the “InteMail Interface number” field, set the value to “1.” • Then, call forward appropriate phones on busy and ring-no-answer conditions to the Satellite Directory Group. 5.3 MESSAGE WAITING ON THE PBX Three types of message-waiting indication are available. For ITE sets with LCD displays, the phrase “voice message” will appear in the display. For regular ITE sets, the InteMail feature button will light. For analog STE sets and single line digital ITE4 sets, the phrase “voice message” will be heard when the phone goes off-hook. 6.0 CONFIGURING THE MESSAGE APPLICATION SERVER Configuring the MAS platform for proper PBX integration requires configuring several menus accessed within the Voice Mail System Configuration application, and a certified MM engineer. � Access the Voice Mail System Configuration application from the MAS program group. Expand all fields so all-applicable options are visible. 1. Select the Voice Mail Domain 2. Expand PBXs 3. Select the newly created Intecom 4. Access the General PBX Configuration tab 5. Go Off Hook when Port Disabled = Enable by checking the box 6. Pause before Digits (ms) = 500 7. Pause Interval for Comma in Dial String (ms) = 1000 8. DTMF Inter-Digit Delay during Dialing (ms) = 80 9. DTMF Length during Dialing (ms) = 80 10. DTMF Length during Detection (ms) = 50 The above information is provided by AVAYA Inc. as a guideline. See disclaimer on page 1
Call Transfer settings: With some Intecom/PointSpan PBXs the settings shown to the right may need to be modified to accommodate the PBX’s dial plan. Intecom E 7 � Next access the Call Transfer tab 1. Transfer Mode = Blind 2. Transfer Prefix Code = &,XN 3. Transfer Complete Code = (leave blank) 4. Transfer Release Code when Busy = &,& 5. Transfer Release Code when No Answer = &,& 6. Transfer Release Code when Reject = &,&,,, 7. Flash Time Interval (ms) = 500 8. Enable Call Progress = Enable by checking the box 9. Start Delay for Call Progress (ms) = 1000 � Next access the Hangup Detection tab 1. Maximum Continuous Tone before Hanging Up (ms) = 6000 2. Hangup String = Leave Blank 3. Hangup String Timeout (ms) = 0 4. Minimum Duration For Drop in Loop Current (ms) = 300 5. Maximum Silence before Hanging Up (ms) = 6000 6. Select OK to save changes � Next access the Message Waiting Indicator (MWI) tab 1. Enable Message Waiting Indicator (MWI) = Enable by checking the box 2. MAS MWI Server = Enter the name of the MWI server created during the installation procedure. 3. Maximum Requests per Minute = 200 4. Message Application Servers that Support MWI = This box should contain a list of MAS servers capable of placing MWI requests 5. Select OK to save changes � Next access the Port Groups tab under the MAS name 1. Access the Port Groups General tab and ensure the Default Group under Port Groups is checked for both Incoming and Outgoing under Port Group Usage 2. Access the Port Group Usage tab and check all Ports (see port enabling next) 3. Select OK to save changes � Next access the Voice Mail System Configuration window 1. Access Message Application Servers 2. Select the General tab under the Telephony Interface (Dialogic Analog) The above information is provided by AVAYA Inc. as a guideline. See disclaimer on page 1
Page 1 and 2: Avaya Modular Messaging With RS-232
Page 3 and 4: Intecom E 3 4.0 SUPPORTED INTEGRATI
Page 5: Enable Transfer Supervision on the
Page 9 and 10: Installing the integration data lin

Intecom E / PointSpan 6880 - Avaya Support

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