Intecom E / PointSpan 6880 - Avaya Support

Intecom E 8
3. Playback Volume = 2 (Default)
4. Number of Ports = Enter the number of ports in your system
- Enable the port(s) by checking the Box field next to the Port field
- Extension = Enter the proper ext # assigned to each port
- Incoming Ring Count = 1
- Primary ID = Enter Logical Terminal Number (LTN) for that port (normally
LTN starts with 0001 for first port, 0002 for second port, 0003)
- Secondary ID = Enter 001 Message Desk (MD) number for all ports.
NOTE: The Secondary ID must be 3 digits in length (standard SMDI protocol),
however the actual value could be different then “001” (i.e. 002, 999, etc.)
� Select OK and Save changes
� Return to the Voice Servers section and access PBX Integration.
1. Access the General tab.
2. Select Serial as the Integration Type.
3. Maximum Time to Wait for Serial and Remote Integration
Data = 6
NOTE: In some cases we have set this value from 4 to 18. Adjusting this value
too high will delay the call integration. Too low if the data is not
present the call will not integrate.
� Access the Serial General tab and set the following values:
- Packet Format = SMDI
- Extension Field Length in Packet = Number of digits in extension
- Maximum Number of Remote Service Sessions = 0
IMPORTANT: This must be the number of MAS’s in system minus MAS #1
- Log Serial Packets = Enable by checking the box
NOTE: If installing multiple MASs, enter the correct value. Example, if you have 2 MASs
then enter 1; if you have 3 MASs then enter 2, etc.. The default is 0 if only 1 MAS.
IMPORTANT: The MAS service must be restarted to allow port enabling
� Next access the Serial Settings button
1. Line Speed (Bits per Second) = 1200 (modem dependant)
2. Data Bits = 7
3. Stop Bits = 1
4. Parity = Even
5. Flow Control = None
6. Connector = COM1
7. Select OK to save changes
After making these changes, return to “Configuring the voicemail system”
within the Message Application Server Installation guide. Ensure you are
prompted to restart the Message Application Server services to apply
these changes.
The above information is provided by AVAYA Inc. as a guideline. See disclaimer on page 1