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case studies - Dresser-Rand

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SUPPLIERS<br />

ENGAGING OUR SUPPLIERS<br />

• Supplier globalization<br />

• Operational excellence<br />

• Safety and compliance<br />

• Technology-based risk<br />

management<br />

SOCIETY<br />

Our business model requires strong, enduring supplier relations with<br />

globally competitive companies. In 2011, we spent approximately $1.1 billion<br />

with suppliers for engineering, manufacturing and services. We view our<br />

supply chain as an extension of our manufacturing network. Training and<br />

knowledge transfer helps new and established suppliers provide consistent,<br />

efficient and safe delivery of our products and services. Contractual<br />

requirements with our suppliers include the normal commitments to<br />

quality and on-time delivery; however, we also include requirements for<br />

implementation of a sustained continuous improvement program and<br />

adherence to our Supplier Code of Conduct. The latter is particularly<br />

important as our supply chain is globally expanded.<br />

Both in 2011 and continuing in 2012, global supply chain expansion is<br />

imperative and includes added focus in Brazil, Saudi Arabia, India, and<br />

China. The expansion is particularly important in sustaining our expanded<br />

client support in those regions.<br />

Our requirements are the same for any supplier, independent of region,<br />

with an overall focus on Operational Excellence—quality, cycle time and<br />

total value.<br />

As an advocate of minority and small business development, we are fully<br />

committed to the economic growth and development of minorities, women,<br />

veteran-owned, and small business enterprises, spending approximately<br />

$200 million with them in 2011. We embrace our social responsibility to<br />

support businesses locally, regionally and nationally where we conduct<br />

business. We recognize the importance of maximizing our procurement<br />

opportunities to welcome diverse business enterprises with compatible<br />

value propositions.<br />

By identifying and strategically aligning strong suppliers capable of<br />

adding value to our business needs, we are able to provide a competitive<br />

advantage in the marketplace while fulfilling the expectations of our clients<br />

to support minority business development. Our efforts to proactively seek<br />

qualified suppliers and share with them potential business opportunities<br />

are never-ending. In 2011, we continued our participation in a variety of<br />

affiliate outreach trade fairs, procurement forums and company/supplier<br />

matchmaking events nationwide.<br />

Expansion of our supply chain also requires skill, competency and talent<br />

growth within the functional discipline. It requires higher skill sets and<br />

understanding of global complexities. We have committed to training and<br />

recruitment to meet these ends.<br />

It is always the talent in our organization that drives the success of this critical<br />

element of our business.<br />

Ken Marcia<br />

Vice President, Worldwide Supply Chain & Process Innovation<br />

CORPORATE SUSTAINABILITY REPORT 29<br />

CORPORATE SUSTAINABILITY REPORT 29

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