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Annual Report 1998

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32<br />

Research and development<br />

CUSTOMER-ORIENTED RESEARCH<br />

SCA continually develops new products to meet customers’ demands. The company’s development work also<br />

focuses on reducing production costs and minimizing environmental impact.<br />

SCA’s research concentrates on creating added value by offering<br />

the customer a better product, increasing recovery of<br />

materials and energy in production, and increasing the proportion<br />

of recyclable material in SCA’s products. This focus is a logical<br />

consequence of SCA’s business concept, which focuses on<br />

long-term favorable profitability and a closed-loop philosophy.<br />

To maintain a high degree of recycling, natural by-products<br />

of pulp manufacturing are collected and incinerated, which in<br />

turn generates energy that is redirected back into production.<br />

Moreover, production processes are continually adjusted to increase<br />

the proportion of renewable resources such as recycled<br />

paper.<br />

SCA’s research is customer-oriented. Through market research<br />

and direct contact with customers, SCA develops new<br />

improved products that increase the company’s competitiveness.<br />

This work is often conducted by project groups working<br />

close to the customer to identity preferences and requirements<br />

or communicate SCA’s own improvement suggestions. The<br />

ideas are then evaluated in a technical and commercial perspective<br />

to assess their feasibility.<br />

These aims and procedures depend on efficient, marketoriented<br />

research. For this reason, the organization is projectoriented<br />

and based on delegation, assigning responsibility to<br />

carry out development work to all Group functions. The operations<br />

are spread over four research centers: Sundsvall and<br />

Diapers are often constructed using so-called super-absorbents<br />

to increase their absorption capacity. In sanitary pads, however,<br />

the possibilities for using these substances are limited.<br />

The development project began when it was discovered that<br />

a type of pulp manufactured at the Östrand pulp plant in<br />

Sweden could absorb blood unusually well. Consequently, in<br />

1993, Östrand – a unit of SCA Graphic Paper – and SCA<br />

Hygiene Products launched a joint project to develop a new<br />

absorbent material based on paper pulp.<br />

Two years of intensive effort, where the material was developed<br />

further to meet all absorption, comfort and softness<br />

Gothenburg in Sweden, Aylesford in southern England and<br />

Mannheim in Germany. SCA employs about 700 persons in research<br />

and development operations.<br />

SCA’s research and development operations in Sundsvall<br />

will be reinforced substantially by the planned new university<br />

for research in the forest industry, to which SCA will relocate<br />

its research center. This will create close links between primary<br />

research, applied research, product development and production.<br />

New products<br />

SCA maintains a high level of innovation to continually<br />

strengthen the company’s competitiveness. On average, SCA<br />

applies for 60 to 80 patents a year for a new product or production<br />

process – that is, more than one patent application a<br />

week. Apart from such applications, SCA launches several<br />

product innovations. In the pulp and paper field it is more<br />

common that new production techniques are developed which<br />

provide for improved products or lower production costs. A<br />

good example of this is the new low-energy TMP technology.<br />

Number of patent applications<br />

1994 1995 1996 1997 <strong>1998</strong><br />

85 67 66 75 77<br />

The new Efficapt sanitary pad – a joint project of SCA business areas<br />

standards, as well as environmental requirements, etc., placed<br />

on sanitary pads, resulted in a prototype of the Libresse Invisible<br />

pad with Efficapt, as the unique new absorbent material<br />

was called. The new product was based entirely on renewable<br />

raw materials. The key in the development process was to<br />

find just the right fiber distribution that would cause fluids to<br />

be properly distributed in the pad.<br />

Following a final phase of investments in new machinery<br />

for serial production of the sanitary pad, the new product was<br />

ready to be launched in spring 1997.

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