AN ABSTRACT OF THE DISSERTATION OF Brigitte Gaal Cluver for ...

CHAPTER 2
REVIEW OF LITERATURE
The primary objective of the present research, which investigated consumer
behavior regarding the storage of clothing items no longer worn, was to develop a
model that describes and explains the process of consumer clothing inventory
management. Boyd and McConocha’s (1996) Consumer Household Logistics
System Model and Winakor’s (1969) Clothing Consumption Process Model address
product storage as well as related concepts such as product use and disposal, and
provided a starting point for the present research. Thus, the review of literature first
presents storage-related concepts within Boyd and McConocha’s (1996) and
Winakor’s (1969) models. Second, the review of literature explains why consumers
cease to wear certain clothing items, as well as why consumers may experience
ambivalence when faced with disposal and storage decisions regarding such items.
Third, the review of literature addresses why and how consumers dispose of certain
possessions. Finally, the review of literature addresses why consumers store
clothing items they no longer wear. A comprehensive review of the use/non-use,
storage, and disposal triad provides a more holistic understanding as to why
consumers store, rather than dispose of, clothing items they perceive as no longer in
use.
Related Models
An overview of Boyd and McConocha’s (1960) Consumer Household Logistics
System Model is presented in Figure 1. Concepts within the model include consumer
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