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Transportation Management Report 2011 - Capgemini

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25<br />

and resources into keeping abreast<br />

of global political machinations.<br />

One possible way forward would<br />

be to have in place, for example,<br />

streamlined business processes and<br />

technology solutions that monitor<br />

inbound and outbound shipments<br />

to determine whether there are<br />

restrictions on the country involved<br />

in cross-border logistics operations. If<br />

the application identifies a problem,<br />

it automatically takes appropriate<br />

actions and creates a record of the<br />

event, thereby enforcing compliance.<br />

The most recent US initiative is<br />

the Customs – Trade Partnership<br />

Against Terrorism (C-TPAT), which<br />

was born with the clear intent of<br />

fortifying and expediting the process<br />

of importing goods into the US. Any<br />

company that chooses to join needs<br />

to comply with stringent US Customs<br />

requirements. As a result, compliant<br />

companies can benefit from a quicker<br />

import process with a much-reduced<br />

risk of incurring non-compliance<br />

penalties.<br />

In Europe, the Authorized Economic<br />

Operator (AEO) system, which came<br />

into effect on 1st January 2008, is<br />

similar to C-TPAT. It gives businesses<br />

an opportunity to benefit from<br />

simplifications in security and safety<br />

by undertaking an accreditation<br />

program.<br />

Internal pressures:<br />

Standardization, export &<br />

import documentations<br />

As organizations expand across<br />

international borders, either through<br />

organic growth or acquisition,<br />

they may use different systems<br />

or processes and as a result, find<br />

them more complex to manage,<br />

often resulting in: limited supply<br />

chain visibility; varied document<br />

management processes; and,<br />

ultimately, a non-compliant import/<br />

export process.<br />

Common issues include:<br />

• Non-standardization and<br />

proliferation of systems (process<br />

and technology), which can make<br />

it difficult to see what is happening,<br />

adversely affecting control of the<br />

order process.<br />

• Document management, product<br />

categorization, customs valuation<br />

and duty calculation, and difficulty<br />

in working collaboratively with<br />

government authorities.<br />

As a way forward, implementing<br />

a Freight Control Tower business<br />

model, underpinned by technology,<br />

is an effective way to reduce logistics<br />

costs and improve customer service<br />

in the current global economic<br />

climate.<br />

Solution: Freight Control Towers<br />

A Freight Control Tower (FCT) can<br />

be defined as a small organization<br />

focused on freight management<br />

strategy rather than execution.<br />

Its mission is to facilitate freight<br />

management of global movements.<br />

In practice, it can be implemented as<br />

a central organization - responsible<br />

for import and export - with local<br />

presence in regions, depending on<br />

the needs of the firm.<br />

Typically, it involves outsourcing<br />

strategic freight management<br />

activities to a 4PL or managing it<br />

in-house by a center of excellence<br />

responsible for dealing with 4PLs.

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