Case Map for O'Brien: Management Information Systems - Harvard ...

Intellect
Exchange, Inc.: James I. Cash Jr.;
Janis L. Gogan
Product #: 802113
Length: 15p
A Note on Knowledge
Management: David A. Garvin;
Artemis March
Product #: 398031
Length: 20p
makers.
A start-up intellect exchange initially offered a public expertise exchange,
connecting experts with clients. Now management wonders whether a
new, more focused strategy will succeed.
Subjects Covered: Consulting; Electronic commerce; Knowledge
management
Provides an overview of knowledge management, including descriptions of
knowledge management strategies, processes, organization,
infrastructure, systems, and challenges. Describes the approaches at two
leading consulting firms, Arthur Andersen and Ernst & Young, who have
been pioneers in applying the approach to their own internal operations.
Learning Objective: To expose students to the elements of knowledge
management and contrast the approaches that two leading firms have
taken.
MODULE II: INFORMATION TECHNOLOGY
Chapter 3: Computer Hardware Abstract
National Innovation Systems and Discusses U.S. and Japanese innovation systems. Illustrates these with
Comparative Industry Evolution comparative studies of computer and pharmaceutical industries. Probes
(HBS note): Henry W.
effects of labor, capital, and customer market institutions on these sectors
Chesbrough; Gillian Morris in the United States and Japan.
Product #: 601049
Learning Objective: To motivate students to consider innovation effects
Length: 33p
outside the United States.
Sun Microsystems and the N-tier
Architecture: Richard L. Nolan;
Kelley Porter
Product #: 399037
Length: 20p
Intel Corp.: The Evolution of an
Adaptive Organization: Robert A.
Burgelman; Dennis L. Carter;
Raymond S. Bamford
Product #: SM65
Length: 67p
Sun Microsystems is a pioneer in networking computing. Sun's servers
maintain a large market share and are considered highly scaleable. The
case describes the n-tier architecture for building and managing large
networks in which thousands of workers and customers are connected to
enterprise servers.
Learning Objective: To analyze and assess network architectures in
structure and cost for building enterprise-wide intranets.
Reviews the challenges facing the Intel Corp. as it moves beyond its
successes in semiconductors.
Subjects Covered: Computer systems; Corporate strategy;
Semiconductors
Chapter 4: Computer Software Abstract
Microsoft in 2002: Michael G.
Rukstad; David B. Yoffie; Carl
Johnston; Tyrrell Levine
Product #: 702411
Length: 23p
Teaching Note: 702459
Examines Microsoft's strategy and competitive position as it prepares to
launch Windows XP. The discussion explores how Microsoft builds and
sustains its competitive edge.
Subjects Covered: Competitive advantage; Software; Technology