Patient Information Guide - Queensland Health

Aboriginal and Torres Strait
Islanders liaison service
The Prince Charles Hospital campus has an
Indigenous Liaison Officer available to answer any
questions that you or your family may have about
your care, treatment, the hospital or any assistance
you may need after you are discharged. If you
would like to speak to the Indigenous Liaison
Officer please ask your nurse or they can be
contacted via telephone on 3139 5062.
Accommodation for relatives
There are a number of hotels and motels located
in the local area. If you require further information
hotel and motel brochures are available from the
main reception desk in the foyer of the hospital
or at the reception desk in the ward areas.
Accommodation is arranged for parents who
have children admitted in the Children ward.
Admission details
Please notify the hospital if there has been any
changes to your details e.g. address, telephone
number, general practitioner, health insurance
details or next-of-kin.
Advanced health directive
An Advanced Health Directive is a document in
which you give general instructions about your
future health care. Medical staff can refer to it if
you become too ill to make decisions for yourself.
Please advise nursing and medical staff if you have
an Advanced Health Directive and provide
a copy for your chart.
At times a patient may not be able to provide this
information. If a relative or carer is aware of the
existence of an Advanced Health Directive or Power
of Attorney please inform the nursing and medical
staff. If you would like more information or would
like to make an Advanced Health Directive please
discuss this with your local general practitioner.
You must be over 18 years of age to make an
Advance Health Directive.
It is also important that a person acting as Power of
Attorney for your health matters informs the
medical or nursing staff of their status.
Alcohol and drugs
Alcohol and illicit drugs can interfere with your
medical treatment and are not permitted in the
hospital. A counselor is available if you would like
to talk to someone about your alcohol or drug use.
If you are using any of these substances please
inform your doctor or nurse.
Allergies
If you are allergic to anything please notify
the nursing and medical staff immediately.
Allied health
The term ‘allied health’ refers to a group of
professional staff who provide a range of highly
skilled services to both patients and their carers.
They include physiotherapists, social workers,
occupational therapists, speech therapists,
dieticians, psychologists, pharmacists,
radiographers and podiatrists.
Alternative medicines
Alternative medicines such as vitamins and
minerals, and herbal therapies can affect or
counteract other traditional medicines. Please
notify your doctor if you are currently taking
any of these medicines.
Ambulance
The Queensland Ambulance Service (QAS)
can only bring you into hospital in emergency
situations or, if your local doctor telephones them.
Please remember when you are discharged from
hospital you will need to organise your own
transport home. If your condition requires the
attention of trained ambulance officers the hospital
doctor may authorise transport home via
ambulance. If you have any questions regarding
your transport home after admission to The Prince
Charles Hospital please ask your nurse.
Banking services
An automatic teller machine that accepts most
cards is located in the main foyer of the hospital.
EFTPOS is available at the Breeze Café but some
conditions do apply. Branches of most major banks
are located at Chermside shopping centre or along
Gympie Road at Chermside.
Our mission Promoting a healthier Queensland
The Prince Charles Hospital