Patient Information Guide - Queensland Health

Meal times
Meal times vary depending on the ward or unit
you are in. As a guide breakfast is served from
7am, lunch from 12pm and dinner from 5pm.
Morning tea is served from 10am and afternoon
tea from 2pm.
Patient trolley service
A patient trolley service is operated daily with
assorted food, sweets, phone cards, magazines
and newspapers for purchase.
Vending machines
Cold drinks, snacks and confectionary are available
from vending machines outside the Breeze Café.
Breeze Café and shop
The Breeze Café and shop is located on the ground
floor adjacent to the Main Acute Building. The Café
serves hot and cold meals, sandwiches, drinks and
snacks. A selection of toiletries, flowers, stamps,
phone cards, and magazines are also available
from the shop. Funds from the Breeze Café go to
The Prince Charles Hospital Foundation which
supports vital medical research.
Hours of service (subject to change)
The Breeze Café and shop is open from 7am
to 6.30pm everyday (except Christmas Day).
Health promotion – taking
responsibility for your own health
Queensland Health supports promoting a healthier
Queensland.
The hospital has a philosophy of health promotion
for staff, patients and relatives. Please ask the staff
for advice about how you can ensure a healthy
lifestyle for you and your family. Interested patient
and their relatives can take advantage of hospital
programs on cardiac and respiratory rehabilitation.
Please help yourself to information pamphlets
at the reception areas. Alternatively there is an
education channel on Channel ‘O’ of your television
provided for you and your family to assist you
in having a healthier life and in supporting your
preparation for discharge. This service is free
and is supported by The Prince Charles Hospital
Foundation. Your nurse or doctor may assist you
in the session relevant to you and your family.
Our vision Leaders in health – partners for life
The Prince Charles Hospital
Infection control
The hospital takes the protection and safety
of its patients, staff and visitors very seriously.
Infection control information is displayed
throughout the hospital. If you have any questions
regarding infection control please ask the nursing
staff.
Note: All visitors must wash their hands before and
after visiting the ward areas.
Information – general
Administration staff are located at most ward area
reception desks and the main reception desk at the
entrance of the hospital to answer any queries. You
can also call 5888 on your bedside phone to speak
with the Manager of Front of House Services. If you
require more information on any aspect of your care
or facilities available, please speak with your nurse,
doctor or allied health professional.
Intensive Care Unit (ICU)
The Prince Charles Hospital has two ICUs.
The Cardiac Surgical Intensive Care Unit (CSICU)
located on Level 2 of the Main Acute Building,
manages both children and adults after cardiac
surgery.
The General Intensive Care Unit (GICU) is located
on Level 1 and manages adult patients with
complex cardiac and thoracic medical and surgical
problems.
Interpreter services
Interpreter services are available for non-English
speaking and hearing impaired patients. Please
discuss this with the nurse caring for you.
Laundry
There is a washing machine on each floor of the
Main Acute Building for limited personal use.
Please follow the instructions on use and care
of the machine.
Leaving the ward area
Please always tell the nurse or ward staff caring
for you before leaving the ward area.