A Guide to Productivity Measurement - Spring

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INTRODUCTION
Integrated Management of Productivity Activities
Productivity is critical for the long-term competitiveness and profitability of organisations.
It can be effectively raised if it is managed holistically and systematically. The Integrated
Management of Productivity Activities (IMPACT) framework provides a guide to how this
can be done.
Figure 1.1 shows an overview of the IMPACT framework. Details of the framework can be
found in A Guide to Integrated Management of Productivity Activities (IMPACT), published
by SPRING Singapore. The guide is available on the Productivity@Work website at
www.enterpriseone.gov.sg.
Figure 1.1 : IMPACT Framework
PHASE I
Establish
Productivity
Management
Function
PHASE V
Implement
Performance
Management
System
PHASE II
Diagnose
PHASE IV
Implement
Measurement
System
Measurement System: A Critical Component of IMPACT
PHASE III
Develop Road
Map
This guide focuses on Phase IV — Implement Measurement System — of the IMPACT
framework.
The guide introduces you to productivity measurement concepts and provides steps on how
to set up a measurement system and the practical applications of productivity measurement.
A Guide to Productivity Measurement
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