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The Syniverse
INPort Intercarrier
Communications
(ICC)/Service Order
Administration (SOA)
WNP Service Bureau
is a fully integrated
application that
efficiently manages the
porting administration
process.
Syniverse Intercarrier
Communications (ICC)/Service Order
Administration (SOA) - INPort®
The FCC’s wireless number portability (WNP) mandate allows customers to change
their local telecommunications service provider while keeping their existing
telephone number. Wireless operators have targeted 2.5 business hours to complete
a simple port between them.
The Syniverse INPort Intercarrier Communications (ICC)/Service Order
Administration (SOA) WNP Service Bureau is a fully integrated application that
efficiently manages the porting administration process. The ICC component provides
the intercarrier communications required to exchange a subscriber’s service order
information with another operator before the number can be ported. The SOA
component of the solution efficiently transmits the necessary number porting
information to the Number Portability Administration Center (NPAC).
Additionally, Syniverse’s extensive experience as a service bureau provider simplifies
the complexities of meeting the FCC’s WNP requirements by reducing your upfront
costs and streamlining your operations. The reliable service bureau model eliminates
your need to make a large capital investment in expensive systems and minimizes
operational expenses. Through a single connection to Syniverse, the service
eliminates the cost and complexities of maintaining direct connections to multiple
NPAC regions and multiple trading partners.
The Syniverse INPort ICC/SOA Service Bureau is fully compliant with the Cellular
Telecommunications & Internet Association’s (CTIA) and Ordering and Billing Forum’s
(OBF) Wireless Intercarrier Interface Specifications (WICIS) porting requirements for
the intercarrier communications process (ICP). Furthermore, Syniverse is an active
participant in the ATISsponsored OBF, the Local Number Portability Administration
Working Group (LNPAWG) and the North American Numbering Council (NANC).

• Reduces capital costs and
minimizes operating costs.
• Simplifies WNP
implementation and
operations.
• Simplifies reporting and
administration with
Crossroads SM , Syniverse’s
secure web infrastructure.
• Provides an end-toend WNP
solution when combined with
the Syniverse INPort LRN
Query Service.
• Combines ICC and SOA
modules to streamline the
WNP messaging process.
• Provides standard and adhoc
reports.
The Syniverse INPort ICC/SOA Service Bureau combines the Telcordia® Service
Management Gateway for WNP software with Syniverse’s network, interconnection
facilities and worldclass operations to provide you with a WNP service bureau
that stands above the rest. This integrated service makes it easy to implement and
manage WNP by providing flow-through automation that expedites number porting
while enabling you to meet the FCC mandate and use WNP to attract new customers
and generate revenue. Syniverse and Telcordia not only manage porting tests
with the NPAC and other operators on your behalf, but they also stay ahead of the
industry, remaining on the leading edge of standards set by NANC, CTIA and other
standards bodies.
Benefits of INPort ICC/SOA Service Bureau
• Reduces capital costs and minimizes operating costs by eliminating expenses and
management issues associated with connecting to multiple porting partners.
• Simplifies WNP implementation and operations by utilizing a single service
bureau source.
• Simplifies reporting and administration with Crossroads, Syniverse’s secure web
infrastructure.
• Provides 24 hours, seven days a week customer service via Syniverse Customer
Support and network monitoring.
• Leverages the expertise of Telcordia Technologies Inc. by using its Service
Management Gateway for WNP software.
Features of INPort ICC/SOA Service Bureau
• Provides an end-to-end WNP solution when combined with the Syniverse INPort
LRN Query Service.
• Combines ICC and SOA modules to streamline the WNP messaging process and
simplify human resources and intersystem functionality.
• Provides standard and ad-hoc reports.
• Supports all WNP business flows, including port-in, port-out, disconnect and
snapback.
• Provides a robust web-based graphical user interface (GUI) to allow management
of WNP business flows, including notification logs, SOA workflow and port
request workflow.
• Provides a flexible notification management system.
• Enables number pooling as mandated by the FCC via number resource
optimization through intra-company porting.

About Syniverse
Syniverse makes mobile work for
more than 900 mobile operators,
cable and Internet providers,
and enterprises in over 160
countries. With unmatched
expertise and 25 years
simplifying the complexities
of roaming, messaging and
networking, Syniverse serves
as the force at the center of
the mobile communications
universe, keeping people
connected today and forging
new connections for tomorrow.
Nobody knows mobile like
Syniverse.
• Provides critical porting information via standard reports and flexible ad-hoc
querying capabilities.
• Provides an automated transaction log enabling transaction auditing.
• Provides standard API that allows you to seamlessly integrate ICC and SOA
transaction processes to your existing point of sale systems and processes to
reduce training expenses for front-line sales personnel.
• Fully meets NANC 3.3 requirements.
How It Works
1. Recipient operator sends porting request to Syniverse’s ICC service bureau hub in
response to customer’s request to port number.
2. Syniverse takes the porting request and sends it to the prospective customer’s
current operator (donor operator).
3. Syniverse sends the responses back to the recipient operator.
4. Recipient operator sends a porting request to Syniverse’s SOA service bureau.
5. Syniverse forwards the recipient operator’s request to the correct NPAC regional
database and returns any replies to the recipient operator.
6. When all parties agree, the number is ported and the NPAC updates all LSMSs in
the region (including Syniverse’s) who, in turn, update their NPDBs.
© 2009 Syniverse Technologies, LLC. All rights reserved under U.S. and international copyright laws. INPort is a
registered trademark and Crossroads is a service mark of Syniverse Technologies, LLC. Telcordia is a registered
trademark of Telcordia Technologies Inc. Rev. 12-08