maryland career clusters - Maryland State Department of Education

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Career Cluster 8
INFORMATION TECHNOLOGY
CROSS-CLUSTER SKILL AREAS
In addition to focusing on a Pathway, students gain transferable skills across Career Clusters. These cross-cluster
skills broaden a student’s understanding of how different careers connect and intersect.
• Business and Administrative Services: Core business and administrative services found in all businesses,
including finance and accounting services, human resource services, and administrative support services.
• Customer Sales/Service and Relationship Management: All activities involved in identifying customers, building
and completing customer sales, responding to customer requests, and maintaining customer relationships.
• User Services: All major applications support services provided to end users in major customer markets.
• User Applications Services: All activities related to providing technical support regarding user applications.
• User Applications Documentation – Technical Writing: Developing information on the use, operation, and
capabilities of specific user applications.
PROGRAM
HIGHLIGHT
INFORMATION TECHNOLOGY
Through a partnership with the National Academy Foundation (NAF), Maryland’s Academy of
Information Technology features two specialized courses each semester and a college-level course in the
senior year. The program offers courses such as Introduction to IT, Information Systems, Logic for
Programming, Digital Networks, System Support and Maintenance, Advanced Web Tools, Digital Media,
Programming, and Databases. This program introduces students to the broad career opportunities in
today’s digital workforce and, in the process, equips them with the personal, analytical, technical, and
communications skills they need to succeed.