Radiah Noor Ahmed.pdf - of DSpace - BRAC University

Chapter Four
4. An Overview of Functional Departments
4 .1 Management of HSBC Bangladesh .
HSBC B angladesh had to overcome a lot of hurdles to reach the position it now holds. At
present,
Mr. Sanjay Prakash is the CEO; Mr. Mahabubur Rahman is the Chief of Corporate
Banking; Mr. Aulad Hossain is COO, Mr. Shafkat Hossain is the Chief of Personal Banking i.e
Personal
Financial Services (PFS) Head, and Mr. Aditya Narayan Singh Deo is the Head of
Human Resources Department at HSBC Bangladesh.
These five men at the top carried out their management roles comprehensively and
systematically. They equally contributed to HSBC’s superior leadership, by carrying out their
unique roles. They worked well together, respecting each other’s abilities, & arguing openly, &
without any resentment when they disagreed.
To maintain a close touch with the organization each man works in separate area of HSBC’s
complex. Their offices are indistinguishable from all other cubicles where HSBC’s junior
executives & secretaries work in. There are no office walls in HSBC and all the staff starting
from the CEO to the lower operating level employees
shares the same premises under one roof.
There are no specialized cabins for top management and executives and also no executive dining
rooms. This has created a management team that is unified, cohesive, & energetic.
Each and every employee of HSBC takes pride of being an employee at HSBC and his or her
pride comes from the freedom of direct communication with the top management. The
management of HSBC is supportive in the sense that the top management deliberately supports
the suggestions, values, ideas, innovation, and hard work of the employees and officers.
Again
high amount of employee participation is encouraged in the management process. There are also
systems for awards, incentives, and status for innovative ideas and hard works. Again the
management style can also be termed as collegial as high amounts of teamwork and participation
exists between the top and bottom parts of HSBC.
HSBC follows a 4 layers management philosophy in Bangladesh. These are Managers,
Executives, Officers, and Assistant Officers. The CEO is the top most authority of all the levels.
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